Jeff with Case heating is amazing. Even before I had decided to use Case heating, he worked with me…read moreto see if we could pinpoint the problem. Then once I decided to use them, he came quickly and got it running again. He also did a mini maintenance on it. From now on, I will use Case heating and A/C for all my HVAC needs.

Over the last several years, I've used Case Heating and A/C for several HVAC projects, and I'm…read morecompelled to share my exceptional experiences. Jeff's dedication to honesty and transparency is a breath of fresh air in the HVAC industry. Not once have I doubted the fairness of his pricing or the honesty of his assessments. The quality of work delivered by Jeff is nothing short of stellar. From routine maintenance to intricate repairs, his attention to detail and expertise ensure my systems operate at the highest efficiency. Jeff doesn't just address the symptoms but delves into the underlying issues, offering insights and advice to avoid future complications. What stands out most about Jeff's approach is his unwavering reliability and professionalism. Appointments with Case Heating and A/C are always punctual, and any necessary schedule changes are communicated with utmost respect for my time. The level of customer service provided makes every interaction seamless and stress-free. For those in search of dependable HVAC services, I wholeheartedly recommend Jeff and his company, Case Heating and A/C. The combination of transparent pricing, exceptional work quality, and a customer-first attitude makes him a standout provider. Attached are photos from a few recent jobs.

We had James come out to help diagnose our AC and get it up and running. I much prefer a smaller…read morecompany over the big companies. James called me back right away, was easy to schedule, prompt and efficient with the repair. He was trustworthy and I have saved his info for future needs. Two thumbs up!

Great experience with James and his team for our 46-year old gas furnace replacement. They went…read moreabove and beyond in the tear down of the old one and making the new one up to code (flex gas fittings and electrical box/switch). They constructed an adapter sleeve to accomodate the more compact unit (shorter unit). They replaced the B-vent exhaust pipe as it had some rust on it (although was not rusted through). They wired up a new, touchscreen thermostat, an upgrade to the 46-year old unit that was a mechanical thermostat with a vertical toggle for the temperature setting.

We had a great experience with Four Seasons Comfort INC. Our technician, Paul, came out to inspect…read moreour mini-split and provided an honest assessment. He verified the system was fully functional and just needed a thorough tune-up rather than expensive repairs. Paul kept me updated throughout the entire process with text messages and photos, which I really appreciated. He did an amazing job and we will definitely be working with them again!

We called 10+ places to fix our HVAC mini splits (a ton of them in the house, two separate sets of…read more~6 each). Lots of places were dishonest, just tried to sell us refrigerant for the loop without trying to find the actual issue. Then we found this company and Paul came and was phenomenal. I saw him work our units with such detail and care, finding two different leak spots and even fixing joins that were weak. Super detailed and actually cared about getting a quality job- not milking us for a quick sale. this is quality work you can actually rely on. Thanks Paul, would definitely recommend this company moving forward. Their quotes for pricing was also significantly less (half) than other places for the same work and material so not only is this place quality but also cost effective.

I came across Fine Hvac when I was driving down Yelm Ave and saw a sign on a telephone pole. We…read morerequested an appt either a Saturday or Sunday and got a text back in reasonable time that they were able to come out on Monday as requested. Unfortunately due to circumstances, they had to come later than scheduled, but they were very communicative via text to update me on where they were. One of the owner Nate and his son Jaden showed up and spent a lot of time assessing our issue (issues with heat and wanting maintenance) and doing what they could to resolve the problem, even when it was dark and cold. They made an appt with us to come back at the end of the week in the daylight so they could assess a few more things. The second time he came with his son Jace, who works alongside his dad. They spent a lot of time with out and gave us a lot of good information to know. They were able to do what they could, but they will need to come back out in the spring to see if we have any leaks. We got our invoice fairly soon after services were completed. They charge a fee for coming out and assessing the problem as well as any services completed. For the two days they were here and the refrigerate they put into our system, our bill was $384. Great small and new business (they only opened in May 2025), but Nate has many years experience! Happy to support them and would definitely higher them again.

Fine Hvac , Nate, showed up on time, did some great troubleshooting, fixed, adjusted and provided a…read morereport for a pre-sale HVAC furnace and heat pump system service --great value as well. We had additional work done on our electrical system that were written up on the inspection report and Nate did a fantastic job of clearing out all the discrepancies.

With our 25 year-old furnace screeching at us, we got quotes from several places. We are very happy…read morewe chose East Hill Heating & Cooling because.... INVENTORY- They have several highly rated (Consumer Reports) units in stock, as well as high quality control panels. KNOWLEDGE- They have SO many years of experience repairing furnaces, they can speak to longevity and repair records. For example they told us which brands share the same parts, which can help with availability in the future. CUSTOMER SERVICE- Doug and his wife Christy talked us through several options and were as friendly as they are knowledgeable. Doug was always on time and Christy very responsive on the logistics end. Although they are very busy, from first contact to installation was only about two weeks! (Phew!)

I wouldn't use anyone else. Doug is expert, professional, honest, reliable and conscientious…read more Kristy is friendly, helpful, and efficient. They both have the customer's best interests at heart and go the extra mile. Doug just installed a replacement gas furnace for us at a lower price than anyone else. He has been the one we call for heating and AC service for years. He'll handily fix your equipment or advise you on replacement if it's irreparable. He will NOT try to peddle anything to you. Breware of those outfits that do.

I had a good experience with A B Contracting. They helped replace my old gas furnace with a cold…read moreclimate heat pump, and also helped install ducting for my range hood. I consulted 4 different HVAC companies, and though not the cheapest, A B Contracting was one of the few that could help take care of everything I needed - including a wood covering for the kitchen ductwork that matched my existing cabinets. I'd like to give a shout out to Malea and Trevor. Malea is an excellent communicator, and her prompt replies helped me feel informed and at ease. Trevor spent so much time helping me troubleshoot Kumo Cloud and also rotate the blower unit in my microwave. Lastly, thanks to Mike for making sure everything passed inspection with the city!

AB Contracting installed a heat pump system that works with our existing gas furnace. Their…read morepricing, customer service and expertise is outstanding and I would recommend them to anyone. What's even better - they are on-call and available if anything comes up last minute. Just this morning, our carbon monoxide detectors went off and a technician was at our home within an hour to investigate. Highly recommend!!

My husband and I just moved from a rambler to a two story home. With all the bedrooms on the second…read morestory, we quickly realized we were miserable during the hot summer days. Getting central air conditioning became a top priority. We got our first quote with Lance Cummings crew. Rich came to our house to do an inspection and provided us a quote later that same day. We also got a quote to additionally replace our outdated furnace. Everyone says to get another quote, so we did. We got a quote from Pacific Heat and Cooling. The price difference was jaw dropping. We're talking about THOUSANDS of dollars more through Pacific. My husband showed pacific our quote from Lance Cummings and they completely slandered the Cummings business. I was disgusted with how Pacific acted toward their competitors quote. It was clear Pacific could not beat their price. In hope to gain their clients, pacific choose to down talk Cummings business. We had Lance and Blade Cummings crew install both a new furnace and air conditioning. Everything was done professionally. Everything Pacific said poorly about Lance Cummings crew, revealed to be untrue. I'm glad I made the decision to go with Lance Cummings and I hope fellow competitors stop slandering their business. It's not Lances fault that their quotes are unbeatable. I would recommend Cummings business to anyone looking for HVAC work.

The good: We had oil heating that went bad and they were…read moreable to put in a heat pump and rip out the existing furnace, hook up the new unit to the central ducting and run lines outside to the unit. We haven't had an issue with the unit since install 1.5 years ago. The bad: The workers put their food on our clothes that were on top of the dryer, staining a pair of jeans with grease. They stained the carpet with the old furnace removal, however paid to have the carpets cleaned and the stains came out - it was inconvenient and another day spent waiting on someone to fix their goof. I had to convince the workers to put the outdoor fan unit on the far side of the house vs where they wanted to put it which was on the other side of our deck's privacy wall. Thank goodness I was adamant here because it would have been SO noisy when it kicks on and we are relaxing on the deck during the summer months. The lines they ran along our house are insulated, but the insulation failed shortly after being installed so now there's tear spots in the black line insulation and looks bad. The lines were also ran poorly. Instead of running them lower along the foundation, they came up around the back door and curved the line to run higher. It's an eye sore plain and simple. We had the install during November so we spent no time outside. Later that spring we noticed how crappy it looked when we were outside more and asked if they could re-run the lines, figuring it would take hardly anything since everything was already in place. I inquired 3+ times about this, even emailing pictures but I was ghosted with no response. You'd think paying $13,500 for a new unit you would get better customer service.... Lastly, they called for a yearly inspection and asked if I'd like to schedule one. I agreed! At the end when I made sure it didn't cost anything, that's when they informed me it would be $200-300 (I can't recall the exact price). I would've been hosed had I not asked. I was shocked at least a few weren't included in this huge purchase. If I could go back I would choose a different company, but that's why hindsight is 20/20. You live and you learn.

Had ANP Heating connect natural gas and install a high efficiency furnace in my house to replace an…read moreoil furnace. Their prices are reasonable and they actually respond to calls and do what they said they would do. Before contacting ANP, I called other heating companies and with the exception of 1 big local company, whose bid was double that of ANP, all the other contractors were absolute flakes (not returning phone calls). ANP guys were busy but managed to get me on their schedule and did a good job installing my new system. They did not try to upsell anything additional either.

They had super competitive prices. They fixed our hvac system. The a/c works great now!read more