WHO'S THAT GUY CREEPING OUT OF THE SHADOWS!!!! IT'S RAY!!!!
My husband and I purchased our first home this past April. Prior to our move in, we were certain that we would have to have the trees cut that were on our property. We went next-door one day to ask our neighbors if they could help us with the cost for pruning the trees back; they couldn't afford to, hence why the trees had overgrown onto our side of the fence and onto our roof.
So naturally, I turned to Yelp for suggestions on finding a tree cutter. I always look for the companies with the highest rating, of course. We couldn't get the work done immediately due to our finances - we didn't have the money. Nevertheless, when we called Ray and explained that we would not be able to get the work done for a couple of months or so, Ray came out to our home without hesitation, gave us a VERY REASONABLE quote and that was it.
TREE CUTTING DAY!!!!
Ray showed up with his guys to our home bright and early and on time the day of service! After setting up, Ray left to attend other customer service needs. His guys worked tirelessly until about noon! THEY WERE QUICK and EFFICIENT! Our home looked like new! The sunlight came shining through! We were so excited to have the darkness lifted! Later, that day, Ray came back to assure a job well done. My husband was so ecstatic about how beautiful everything looked, he gave Ray his blessings and he left off into the sunset.
WE MADE A MISTAKE - Not long after, we noticed there were a few branches that were still hanging over from the neighbor's house onto our roof. So we called Ray to let him know we made a mistake and asked if we would be willing to come back out and have a look at it. He graciously agreed to do so. We expressed our appreciation and he informed us that he would take care of the work as soon as his schedule permitted.
HE'S A MAN OF HIS WORD!!!!
I just came home to find a man lurking in the shadows! IT WAS RAY! He was working well into the dark evening. Not only did he cut the branches off of the roof, he surveyed the original work that was done and cut a ridiculous amount of the existing tree back even more to assure our satisfaction! I was so happy; I didn't know what to do!!!! I shook his hand and profusely expressed my thanks to him. HE TRULY WENT ABOVE AND BEYOND. THIS IS ONE SMART BUSINESS MAN - I TELL YOU.
THANK YOU YELPERS!!!
Your 5-Star reviews were spot on. IT'S ONE THE BEST DECISIONS WE'VE MADE AS A HOME OWNER and we're going to recommend him to our Aunt (our realtor) for her clients as well.
REAL SERVICE IS HARD TO FIND
Thank you Ray, from the bottom of our hearts. You delivered exceptionally!
WE 1000% RECOMMEND RAY'S TREE SERVICE FOR ALLLL OF YOUR TREE NEEDS. YOU WILL NOT REGRET YOUR DECISION.
I'll post pictures later. read more