We have a five year old small dog who has been continually groomed for the past five years with no…read moreproblem. However, recently, Baxter has been nippy and the groomer we were using decided not to groom him anymore. We thought we may have to do a sedation grooming with Baxter. We stopped in at Prairie Village Animal Hospital and found that their groomer would be willing to try and we met with the Doctor to be assured Baxter was healthy enough for sedation. On the morning of our appointment, we arrived and Kelly, the Pet Groomer, met us and met Baxter as an initial step in becoming familiar with Baxter. We left Baxter and hoped for the best. Imagine our surprise when Kelly called to indicate that Baxter was groomed (and he had grown VERY long hair) so the grooming was more than the normal. And, she managed it with no sedation. It did take some extra TLC on her part initially with Baxter but it worked out. We couldn't be happier. It would have been so easy for her to have him sedated since we rather expected that. The fact that she took the time to make this grooming normal was more than we could have wished. A high five to this Groomer and this Animal Hospital. You can be sure we will be returning for on going grooming.

My family has been going to PV Animal Hospital for 30!years and they have treated all of our pets…read more Great doctors and staff.

Very thorough and gentle with our pup. The staff is kind and…read morehelpful. Thank you for the good care!

Very accommodating clinic! Staff is always super helpful and responsive. Met with Dr Goodman for…read morethe first time and am so impressed by his knowledge, time spent with me and my pup explaining in detail diagnosis, pathology and treatment options. I'd highly recommend him and this practice to everyone!

In love with this place. I take my cat, Mallow, there for every checkup. I first ran across this…read moreplace when I had to find a place immediately to take her to when she got hurt outside. I was able to get in fast, plus they gave me a discount since it was my first time coming in! It always smells really good when you walk in, too. They burn these awesome smelling candles specialized for animals odors- thinking about buying one :) I have not boarded any animals there- so I can't speak on that behalf. The vet visits have always been wonderful, however.

It's in my neighborhood. Very sweet people!! My dogs got loose from my yard. They caught him,…read morebrought him home to me. Their good neighbor's and close to home

Very very costly. Competent staff however they did not explain the need for multiple vaccines…read more Would think twice before going back due to high cost. Moving on...

I love this clinic. The vets and technicians are professional and always friendly…read more My dog is a bit stranger-wary. The doctor and staff always sit down on the floor with her during appointments, talking to her and giving her treats until she ends up cuddling with her head in the one of their laps. They can always get her to relax. When we had to take our dog to the emergency vet, we got a call from our vet at Noah's Ark as soon as the paperwork was faxed to her. Loved that. We're to the point where staff recognizes our dog when we stop by to weigh her or pick up her favorite treats (very inexpensive and not sold in stores). So glad that Noah's Ark was recommended to us. It's a truly wonderful place.

Excellent service, the staff are very helpful. I wouldn't go anywhere else…read more Thank you for your excellent care . Louise Edmonds and Snoopy.

Senior cat died 6 hours after discharge and clinic defends care as adequate…read more I brought my 17-year-old cat to Bannister Veterinary Clinic in KC for evaluation of lethargy, difficulty walking, and weight loss. Her body temperature was recorded at 96.4°F at 3pm and 97.2°F at 4pm, which is moderate hypothermia. Bloodwork showed Stage 2 kidney disease with creatinine 2.6, BUN 69, and phosphorus 9.0. She also had anemia with a PCV of 25.35%. Physical examination showed severe weakness and mobility issues. The veterinarian consulted an internal medicine specialist hotline for guidance on my cat's case. Despite consulting with a specialist about a cat presenting with 96.4°F hypothermia, Stage 2 kidney disease, severe anemia, and unable to walk, my cat was sent home at 4pm with oral prednisolone, a long-acting pain injection that takes 7 days to take full effect, diet recommendations, and a steroid to help gain weight/fight possible lymphoma. I was never told that my cat was critically ill. I was never told that hypothermia in cats with kidney disease predicts imminent death. I was never told she could die within hours. I was given no monitoring instructions or emergency warning signs. I was never told that hospitalization or euthanasia were options I should consider. The discharge implied outpatient treatment was appropriate and that my cat had time. My cat died at home 6 hours later at approximately 10pm, unable to walk, vomiting, and in distress. A 96.4°F body temperature in a geriatric cat with kidney disease, anemia, and severe clinical signs is a medical emergency requiring hospitalization or end-of-life discussion, not outpatient management. I contacted the practice manager (who was nice enough to speak to me for over an hour) to explain this care was not adequate and requested a refund. I was told the care provided was adequate and that the internal medicine specialist had "agreed with the care given." This raises serious questions. What information was provided to the specialist? Was the 96.4°F hypothermia emphasized? Did the specialist recommend discharge with specific monitoring instructions that weren't communicated to me? Even if discharge was deemed medically appropriate, why was I never told my cat was critically ill or that death was imminent? Consulting a specialist doesn't absolve the practice of the duty to communicate honestly with pet owners. Whether or not a specialist agreed with discharge, I should have been clearly told my cat's condition was critical, that death could occur within hours to days, what signs warranted emergency care, and that hospitalization or euthanasia were options. Adequate care for a critically hypothermic cat dying of multi-organ failure is not a steroid and sent home without warning. Adequate care would have been hospitalization for IV fluids, warming, and monitoring, or honest discussion that my cat was actively dying and humane euthanasia should be considered, or at minimum, clear communication that death was likely imminent. I was robbed of the opportunity to make an informed decision about my cat's final hours. I thought she had time. I believed outpatient treatment was appropriate because that's what the discharge implied. Instead, she died in distress at home 6 hours later while I watched helplessly, not understanding what was happening or that this was the end. The veterinarian failed to recognize or communicate the severity of my cat's condition. The practice manager defended this failure as adequate care. If "adequate" means sending a critically ill, hypothermic cat home to die without warning the owner, then we have very different definitions of adequate. I trusted this practice with my cat's life. They failed her, and they failed me. I cannot recommend Bannister Vet Clinic to anyone who expects honest communication and appropriate emergency care, especially if you have a senior animal.

They were kind, did not push you to spend money you can't, took extra time to help out with my cats…read morecoat without judgement. Easy to make appointment and friendly when you call with questions. Highly recommend this place!

This place is nothing short of a money grab. It makes no sense that I have to pay for an annual…read morecheckup in order to be able to purchase dog food that my dog has been on for 10+ years! So basically they want to tie an annual price tag on my dog food! The food is already expensive as it is!

I love Dr. Jablonski.... I have seen him through another vet clinic! He happened to be at my other…read morevet clinic just helping out, I'm so glad he was and I got to meet him as He's got the perfect personality for me, I'm moving with him as I love his gentle spirit and his compassion towards my dog's! So much kinder and gentle with my dog's! A better attitude and much more compassion! I ran into him at Costco luckily and asked him for his new location, he wouldn't give it to me before! Didn't want to do that to my vet! Well, sorry to say she wasn't the most kind with my dog's and they were terrified every time we even pulled up in the parking lot! I'm looking forward to going to his new clinic and having my 2 dogs seen by Dr Jablonski! He was the one I chose to do the euthanasia on my sweet Dachshund in May, who had lymphoma! With his advice and compassion...,,I knew I was doing what was right for my sweet Winnie, even though, it was one of the hardest days of my life!

A few months ago, we noticed that our chihuahua's breath had gotten significantly worse, and we…read moreknew we couldn't put off a dental cleaning any longer. Because our regular vet is both more expensive and farther away after we moved to South KC/Raytown, we decided to look around. We first visited another nearby clinic, where we were told she would likely need a full-mouth extraction. Wanting a second opinion and additional pricing, we called Companion Care to confirm they perform dental cleanings and extractions, and they said they did. We were scheduled quickly for an initial exam. That visit turned out to be not just unhelpful, but completely misleading. After seeking care elsewhere, our dog ultimately required a full-mouth extraction. She was already missing 12 teeth at the time of this visit, and many of the remaining teeth were loose. From the start, there were some concerning signs. At check-in, the receptionist weighed our dog and recorded her at 13 pounds--more than double her actual weight (she has consistently been just over 6 pounds). I've never had a receptionist handle weighing at any other veterinary clinic, which made the error feel even more unusual. After I questioned it, she was reweighed and the number corrected. In the exam room, the vet tech was the only part of the visit that inspired confidence. She handled our dog appropriately--gentle but secure--which is especially important for a small dog who may wiggle during exams. However, when the veterinarian examined her, it quickly became clear that a thorough evaluation was not going to happen. He appeared extremely hesitant and primarily focused on avoiding being bitten. While caution is understandable, our dog is not aggressive. I explained that she tends to wiggle rather than bite and has been groomed every two months for nine years without incident, as well as seen regularly by our previous vet. Despite that, he repeatedly withdrew his hands whenever she moved, which made it difficult for him to complete even a basic oral exam. He performed a very limited evaluation and ultimately told us that her teeth "weren't that bad," even pointing out that her front teeth looked "pretty white." This assessment was not just an underestimation--it was completely inconsistent with her actual condition. We specifically asked about dental X-rays, given her age (11 years old) and the likelihood of underlying dental disease. We were told they do not have X-ray equipment on-site and would not perform any imaging prior to a dental procedure. For dental work--especially in small or senior dogs--this is a significant limitation. We paid approximately $75 for this visit, but it did not provide an accurate or useful assessment of her condition. As mentioned, she ultimately required a full-mouth extraction, and many of her teeth were already missing or only loosely attached at the time of this exam. This experience was frustrating, but more importantly, concerning. A noticeably incomplete exam, combined with the absence of basic diagnostic tools and a significantly incorrect assessment, does not inspire confidence. Based on this experience, I would not trust this clinic with dental care--particularly for small or senior dogs.

I've read several negative reviews for this clinic ever since the new ownership kicked in…read more I had a wonderful experience there. The receptionists were nice and attentive and the doctor's assistant was great getting my pet ready for her annual exam. When the doctor came in she was also very nice and really wanted to know about the history of my pet. We had shots to do and another assistant came in just to try to calm my little one down (even though she didn't really need it) and massaged her head during the whole procedure. I had several questions about a potential medical concern with my pet and I was given excellent advice and she did some additional checks for me. I'll definitely be back if I continue to get this kind of service.

Had been very happy with the vet there for years but he retired. The front desk person (old lady)…read moreand the new female vet is very rude and doesn't really care about your Pet or you. I won't be returning.