I spoke to an Animal Clinic regarding a strange feather on my birds wing that needed attention. At…read morefirst they were unavailable but called me back within 5 minutes and gave me an appointment. Plug into google maps and off I go for my hour long drive, pull into this parking lot ... call inside to let them know we were here, but we were at the wrong vet.... OMG. What had I done . The vet I was talking with on the phone advised me where I was is also an avian vet and that they should be able to help me. So I go inside this Vet (Belton Animal Clinic and Exotic Care Ctr) and announced I was in the wrong place but hoped they could help. We had a good chuckle and they got me set up immediately in a room while waiting for the Vet. I couldn't believe they were available. While there the feather corrected itself and they were able to do a wing, nail and beak trim also. The vet tech and Dr Peck were the nicest people that my bird has ever been seen by. I was able to be in the room which made me feel so much more at ease as well as my bird. I can't get over how Great this place is!! It's super clean, the staff has extensive knowledge of birds, they're kind and gentle and the Number 1vet we've experienced in our 20 years together. I highly recommend!!!

I can't even believe I'm giving one STAR! This is only because the veterinarian was nice and…read moreprovided me with information . BUT was misled on the price and what they were able to provide. I understand there's an issue with the bird flu right now but then I should've been told that!! Their excuses they just started that protocol this week and the front desk staff were not aware. That's a poor excuse and even if that is the case. They should have NOT have charged me for more than I was told!!! Especially since they could not do what I made the appointment for in the first place!!!! I would've not driven 1 hour, stressed myself and my bird out to pay $80 for advice. Shame on you!! !!! I should've never been charged 80$! I put down a $60 deposit because I haven't been there in a while, and I understand that. I was told the exam would be $55. Then they had the nerve after telling me how to go home and do it. I appreciate being educated because this is why I brought my bird to them.. But they don't understanding that I have to now go purchase a tool to do it at home myself. YOU make it hard on people who want to take care of their animals no matter what the economy is throwing at them! I GET IT WE ALL HAVE THINGS GOING ON, BUT I PAID FOR A SERVICE I DID NOT RECEIVE! SHAME, SHAME, SHAME !! You could've done better! You could've educated your staff ! You could've not lied AND THEN STILL CHARGE ME FOR A SERVICE I DIDN'T RECEIVE AND HAVE TO DO MYSELF. I apologize for repeating myself, but I am pissed. This is what big corporate does!! Screw the little man while taking their money! I am so mind blown right now ! I have worked in this industry for a very long time. It makes me sad to say this is a place you should not take your animal.

Too bad they care more about money than animals. Do not use this place and put them out of…read morebusiness. Two times now they have refused to help me a d my pets. Last week, I had a dog that got cut, and despite no one being in the waiting room, their vet couldn't spare 5 min to stitch up my dog. Today they refuse to refill the dog equivalent of ibuprofen for my 14yo bulldog who just needs some palliative care for the short time he has left. Not a narcotic, just ibuprofen...it should be over the counter but because the pet business is a multimillion dollar enterprise, they require an appointment...translation $200 for an anti inflammatory! SHAME ON RAYMORE VETERINARY CENTER!!!

My little Chorkie was seen by Dr. Silva. What an amazing visit. From setting up the appointment…read moreto my little dog being seen hands down the best service at a veterinary clinic we have received. Thank you to the entire staff for how much thought and care you put in to make us feel comfortable. Everything was explained to us clearly.

Absolutely would recommend Grandview Animal Hospital!! My 5yr old corgi broke a tooth and my vet is…read moreover in Lenexa. I called them first thing in the morning and they recommended to call a dental specialist but explained they would not be able to do surgery in case it needed immediate removal. After calling my original vet and the dental specialist, I made an appointment for surgery. I was recommended to go back to my regular vet to work on pain management until the surgery. Since I live in Grandview, and they had been so helpful over the phone, I was able to get a same day appointment that afternoon! From the moment I walked in, my little man was showered with love and attention. The ladies i worked with both in person or on the phone (Dr Hamilton, Ella, Mikayla, Megan) were FANTASTIC. I am a first time dog owner and they explained everything in detail and answered all my silly questions. If you're furry friends need help, you can absolutely put your faith in this clinic!! We're doing much better this afternoon thanks to you ladies!!

My experience started out so positive but I will not remain a client now. As someone else…read morementioned, communication has not been good. I appreciate that they were able to see my dog the same day for an emergency visit. When I arrived, everyone was super nice. They examined Duke and determined he had some arthritis and gave me temporary meds to see if that helped his discomfort which it did. Bloodwork was needed to check his liver to see if he could remain on the meds. My first unfortunate experience was they lost the initial bloodwork. I waited a week before calling to see if they had his results. I get it, mistakes happen but it was frustrating given that I live in KCK and had to drive out to Grandview to have him get another blood draw while in the meantime, he's in pain again. When getting his second script refill, I had to message the office to find out if the doctor had received the request since it had been a couple days since the refill request was submitted. Finally, I called and left a message on the morning of 7/17 to discuss changing Duke's arthritis meds since they were causing him gastrointestinal issues that weren't improving. It has been almost a week and no one has called me back. I even sent a message through their contact form on the website...crickets. My friend who takes her dog to Grandview Animal Hospital highly recommended them to me and I was willing to drive a distance to receive good care for my pets. Not sure if its a staffing issue or training issue but this is too many instances of the ball being clearly dropped. I have since reached out to a vet that is closer and have an appointment set up for 7/28. Update: After posting my review, the practice manager did reach out to me to discuss my experience. I responded to her email thanking her for contacting me to try and rectify the matter. I've decided to take my pet elsewhere but hope they can get some procedures in place where ALL clients receive consistent customer service.

When you have four dogs, you need to have a good vet close at hand. More is even better. This…read moreoffice, which has at least 3 vets (maybe more) is one of the most responsive and knowledgeable group of vets that I've seen for a long time. One of my dogs had been having eye problems, and the staff there has been very gentle with him while clearing up the problem. He actually loves to go to this vet office! While taking care of his eye problems, the vet also noticed the yeast infection on his skin that my other vet just passed off, as well as the irritation on his muzzle from the excessive tearing going on with his eyes. She gave me pills that cleared up both conditions and made him much more comfortable. Plus, aside from what they charge for prescription dog food ($10 more than my other vet for the same brand and size), their prices are very reasonable. Good care, kind treatment, good prices. What more can you ask for your best friend?

I LOVE this vet. Kind, geninune, loves animals. Office may not be fancy, but prices are reasonable.read more

Most awful place to take any animal wasted my time my pets time and money…read more Told me all labs came back normal and that he didn't know how to read an x ray and the lady was extremely rude for no reason at all and called my dog fat while he is in the worst condition I've ever seen my dog in and the doc told me I didn't know what I was talking about Long story short I took my dog here they charged an arm and a leg for an x ray and blood work with unsanitary equipment for me to leave and take my dog elsewhere and for me to be told he had acute kidney failure and he didn't have much time left with us Thanks for wasting the time I had with my baby boy and ignoring the blood work very unprofessional and should not be allowed to run a vet clinic with half a brain and a a missing ceiling Do better or don't run an animal clinic in such a filthy environment

Jessica runs an amazing business here. She helped me with my pup from the day I emailed her and…read moretook her in as her own. The entire staff is very kind and poppy seems to love it there, always rushing to get in the door! I trust them as they are my dog's second home. When I was pregnant, Man's Best Friend Pet Resort saved me, I'll never be able to repay them! Would absolutely recommend to anyone looking for a safe and loving environment for their furry family members.

As always, man's best friend did not disappoint. We were only going to do an exit bath, but we…read moreupgraded to the deluxe groom. When I picked up our dog, she was silky smooth and had on an adorable hankerchief! She even had fresh breath. Thanks man's best friend for working with our giant dog, whom is Leary to new people, to make sure she feels loved. We will be back!

Dr Lyle is the animal lover that everyone hopes to have for their veterinarian…read more You can tell that it's a good place right away because even the staff is happy and friendly. I love that they have a separate cat/dog side for the waiting area, not just two sides of the same room, but completely separated by the center desk and a low wall. No worries about protecting your cat from someone who has their "friendly" small dog on a retractable leash. Dr.Lyle is so patient explaining everything and answering all my questions. He never acts rushed or impatient. I am delighted that my animals have a better doctor than I do at this point. The only negative thing I can say is that I wish I had found this place sooner. My experience with veterinary care in the KC metro has not been great. I was considering not getting another pet once my older cat and dog passed after years struggling to get my older cat healthy again. Mariposa nearly killed her. I can't express how grateful I am that Dr. Lyle cares so deeply for his patients and their human companions. Glad I didn't have to give up having future furry kids.

Busy and only one Vet, Dr.Lyle. He is caring, knowledgeable…read moreas is the staff. Feels like a healthcare professional engaged, trained, and interested rather than a $$$ making "take it or leave it" some of these vets have turned into. I drive from PV to make sure Dr. Lyle cares for my Great Dane!

This place is nothing short of a money grab. It makes no sense that I have to pay for an annual…read morecheckup in order to be able to purchase dog food that my dog has been on for 10+ years! So basically they want to tie an annual price tag on my dog food! The food is already expensive as it is!

I would never , bring my puppy here! If you are looking for a veterinary service with pleasant…read moretechs and great customer service , THIS IS NOT THE LOCATION FOR THAT ! I booked two appointments by accident one for 1400 and the other for 1630. The , I'm assuming Vet Tech, Jessica called at 1353 , and I missed the call and she cancels BOTH appointments so, I called to see why the 1600 slot was taken off and she answered the phone extremely rude and when I asked why the 1600 appointment was canceled because called from both my cell phones at 1100 when I noticed that the 1400 appointment was not removed and no one answered. She says "I don't know what to tell you , we are busy and that was a computer error so you can't come in." No apologies, nothing. Then proceeded to hang up in my face and when I called back , she hung up the call again , so I called from my business cell and , of course she answered. I asked for a manager and she was rude again, and says "ma'am it's Saturday there's no management and the only person that's a over me is the vet and they are too busy to talk to you so no." And when I said okay well , I'll find somewhere else to go she goes, " yep you do that. Good luck and hangs up again."

We have nine dogs, four cats and seven horses (at home). Dr. Wedel takes the best possible care of…read moreall of them! She is knowledgeable and caring. She goes above and beyond to make sure our pets get the care they need and she follows up to be sure they are on the mend! Dr. Sutter also cares for our horses and does an amazing job. They are quick to respond as well. I highly recommend their clinic!

excellent facility. all team members are great! always ready to help. going above beyond excellent…read morecare for equine, pets and their humans. highly recommend.

Lack of proper care by Dr. Stohs led to the death of my daughter's 6 year old lab mix, Dr. Stohs…read moreignored all other symptoms besides the ones fit her actual diagnosis. We initially took her in because she was having some difficulty walking, he attributed it to hip/back issues and prescribed 3 medication to help with pain and inflammation and said if she did not improve to bring her back in 7-10 days, her condition did not improve, we took her back a week later because she was completely lame and vomiting non stop; Dr. Stohs took X-rays and stated he could not see any visible issues with her hips or spine, but continued to insist it was a bulging/slipped disc and prescribed steroid treatment and sent us home with a referral for a physical therapy provider. That night, I decided to google her symptoms and the only diagnosis that matched her symptoms was Lymes disease, so the next morning I requested an appointment and asked if we could have her tested for lyme's disease, at this point Fifi was vomiting non-stop and immobile, so we had to leave FiFi in the car for the exam; she tested positive for ehrlichia, he injected her with an anti-nausea medication and a steroid and told us to wait another 2 hours before beginning ORAL ANTIBIOTIC TREATMENT, mind you FIFI had not been able to keep food or water down for nearly 48 hours at this point-- FIFI WAS DEAD WITHIN 36 HOURS!!! This man had the unmitigated gall to call myself and my daughter the day after her death and and then texted me " I don't have any idea why this would happen." If anyone would like to hear the voicemail or read the texts from him, I would be more than happy to share. When calling to inform the clinic of her passing the callusness of the woman on the phone certainly didn't help either. All I can say is don't attribute to malice that which can be explained by incompetence, and so I will not be bringing any other animals here. Will we miss you FiFi, you're death could have been prevented if tot would have received treatment from a doctor who was willing to do their due diligence to care for you.

I absolutely love this animal hospital! I've been coming here with all my animals for years . I…read morerecently had to bring my senior dog in to get euthanized. It was just her time. They did their best to help my sweet girl but she was just too far gone and she was already very old. She made it to the ripe age of 16 1/2.. She was my everything! Everyone there was so sweet and walked me through the whole process. Today I got a card in the mail from the vet with personal messages from all the staff members and extra paw and nose prints.. They really care about all their patients . It made my day seeing all the kind words from everyone. I would absolutely recommend them to anyone that's looking for a new vet! They are absolutely amazing!