Horrible assistance, care, no empathy. Arrogant, condescending, doctor, and PA. I would never, ever…read morerecommend this place for treatment, after 5 years of arrogant, condescending, arrogant surgeon, and PA. Check out his name on google, see his mugshot, He has not changed, or learned anything other than he can get away with it.

Dr. Williams performed a surgery on my back 3 years ago and I did so well that when my husband…read moreneeded surgery the first place we went was to Dr. Williams! His staff is always punctual, professional and helpful with any questions or concerns. We always hope we don't need a surgeon but if you do please don't hesitate to see Dr. Williams and his team. They are fantastic!

I have been seeing Dr. Vegeler since 2017 and STILL have utter confidence in him. He listens and…read morecares. He is also very knowledgeable and discusses the pros and cons to different treatments. He is conservative, yet proactive and will not try and rush you into surgery. He will not hesitate to schedule surgery if you really need it, so do not worry about this issue. A lot of patients have this concern about surgeons. Not him. His secretary, Jennifer, is pleasant, does not rush you and I know, she just listened to me on the phone! I am a family practice doctor and just scheduled another appointment with him. He is good.

I was referred to Dr. Fessenden's practice by Fast Med Urgent Care. I had finally broken down after…read moredays of pain and sleeplessness and tried to get help. Fast Med couldn't help because I needed a minor surgical procedure, so they called around to local doctors and Dr. Fessenden said he could see me immediately. I left Fast Med and went directly to Pinehurst Surgical Clinic. Keep in mind I had already been poked and prodded in the most private of places for a few hours and been in constant pain for days. At reception they had no idea who I was. They don't believe I'm expected. They call the doctor's office... and the receptionist there has no idea who I am. I call myself... same story. Not 15 minutes ago I had listened to the PA at Fast Med give them my name, DOB, phone number... even my insurance provider. So I left. Without treatment. Without even getting to see the Dr. I did get a phone call back later apologizing for the confusion and could I come back that afternoon. No thanks. Overall, the whole experience was dehumanizing, disheartening, and wasteful. If I'm going to be in pain I'd rather do it at home then be treated like that. And no way in hell am I going to reward this business with my patronage. This isn't what medical care is supposed be like, people.

About six years ago a small lump appeared near my belly button. I went to my primary care…read morephysician where he diagnosed it as an umbilical hernia. He said not to worry about unless it started hurting or got to big. It kept enlarging until he said it was time to do something about it. He referred me to Dr. Fessenden. Dr. Fessenden agreed, we scheduled the out-patient surgery to implant a mesh. During the post operation appointment Dr. Fessenden said "your back will blow out before the mesh fails" and "you have nothing to worry about unless you gain 300 pounds". I followed all post operation instructions. About nine months after the surgery another lump appeared next to the first one. I scheduled an appointment. Dr. Fessenden said I do not have another hernia. He kept alluding that my concerns were for vanity reasons. He said things stick out and said to look at my profile, my knees stick out. He talked about plastic surgery to remove my belly button and used some medical terminology I did not understand. He took a plastic trash bag and pressed a hole it to demonstrate my abdominal lining and what a hernia looks like, again declaring I do not have a hernia. I was perplexed, the lump looked like the one we repaired however, it was enlarging much faster. Dr. Fessenden was clearly aggravated and declared "if you don't trust my 20 years of experience I'll get you what you want". I did not know how to reply. He then said "I'll get you the CT scan and if that does not convince you I don't know what to do". The CT scan revealed I have another hernia. I choose not to use Dr. Fessenden for the repair. I had the mesh Dr. Fessenden implanted removed (took more than an hour) and had a larger one put in. The surgeon who made the repair stated I needed a larger one the first time. If not for Fessenden's arrogance I probably would have not taken the time to write and post this.

Everything takes so long here. Typically a 1 hour wait for the appointment time set. It's been…read morelonger. Doctors are good, but the overall management need attention Staff are frustrated and tend to get very snippy if you complain. The patient portal seems ineffective. Plus no one really cares because they know it's bad but there is nothing they can to change it!!

NO STARS If I could. ITS A two-three hour appointment Dr haddad did not listen to my mom and made…read moreher feel like her issues were not important. The people that check you out or set up for next appointment are rude. They must hate their jobs. They're never nice. They don't smile. They're basically just disrespectful and the sad part is there's nowhere else to go around here so they get away with it. They treat people horribly because there's nowhere else for Moore county residence that do not drive to go. It's terrible place. Do not go to this place. Get a Uber go to Duke or chapel hill SAD ITS A HORRIBLE PLACE

My mom had a meniscus repair done across the street from the actual office. The process was smooth…read moreand everything went as planned. They have a screen that shows each patients number and the contact person gets text notifications for the patient every step of the way. I got a text when my mom went into surgery, came out from surgery, was in recovery, etc. I like that, it puts the contact person's mind at ease. Everyone in the office was super nice. My mom's nurse, Beverly, in post-op was awesome. She was really sweet, gentle, and empathetic. Beverly made sure my mom and I knew how to work her brace before we left and that my mom was as comfortable as possible in post-op. Big shout out to her!! Dr. Casey is amazing! From the very start, he made sure both of us knew the possibilities, risks, and answered any questions we had thoroughly. When he explained things, he did it in a way that was easy to understand. He was very assuring before surgery. After surgery, my mom had several complications (no fault of his) and he was very supportive. He even called us to check in when he wasn't the doctor on call and stopped by the hospital to check on my mom when he was out of office. Couldn't have asked for a better doctor!!

If you are dealing with an orthopedic injury you don't have to live with the alarming lack of…read moremedical expertise along with deceptive information prevalent at Pinehurst surgical. Moore Regional ER will send you here, but you have other options I found Dr. Broussard at Cape Fear Orthopedics in Pinehurst. I would not be living with permanent pain and disfigurement if I had known about Dr. Broussard. He is a gem. He's been here for five years. If I had only known sooner.

As a military retired First Sergeant & Veteran. Dr David Grantham is the best surgeon I've ever…read moremet! He is a highly professional surgeon and meticulous in his patient's care. He made me feel comfortable & hopeful during my shocking diagnosis of breast cancer. Moreover, from my initial visit thru several surgeries, procedures and the radiation treatments, he was thorough about the process and I was, my husband and sister who accompanied me at each visit were put at ease! The front desk personnel, his nurse, his secretary to include all the Health Professionals at First Health and Pinehurst Surgical were always friendly, courteous and attentive to my needs and concerns! After my last radiation treatment, I was able to ring the bell on Veteran's Day 11 November! I am a cancer survivor now and I am grateful for Dr Grantham and his staff & Team for being an integral part of my successful journey!

my father had his hernia surgery some time ago with the doctor but went back in this past july with…read morea small bulge and complaining of pain. doctor blithely told him he did not have a hernia and proceeded to roughly and painfully examine him, including his sensitive parts. my father, a former pilot, has had this type of exam for years without problem. is this anyway to treat an 80 year old??? turns out that he in fact DOES have another hernia after his GP ordered an ultrasound. this doctor should be avoided.

Dr. Lemons is an absolute professional, providing outstanding patient care and guidance. Dr. Lemons…read morewas patience and understanding of my health concerns. He did not rush the appointment answering all my questions. I highly recommend Dr. Lemons - you will not go wrong!!

DR Lemons is one of the most professional, competent, and personable Doctors I have dealt with. I…read morehighly recommend for any one needing orthopedic back treatment. He ensures that you know exactly what is going on before and after a procedure and makes himself available to answer any questions or concerns you may. Eleanor Anne Fry

Dr. Johnson came in the room with an attitude. I injured my hand on Sept 11 went to emergency room…read morehad stitches placed was told to follow up with my primary care doctor in 7 to 10 days for stitches to be removed. On September 21 my stitches which should have been ready to come out ruptured and puss came out. I was in Ohio so came back went to the emergency room since it was the weekend and was placed on antibiotics was informed to see an orthopedic. Since I already had one I called them Monday and was seen. The surgeon at my orthopedic was out due to surgery for himself so I was referred by my orthopedic to Dr Johnson. Dr Johnson asked if my surgeon had both his hands cut off if not then he should still be able to perform surgery on me. He also asked why I waited so long to see a surgeon I tried explaining to him I did everything that I was told to do by the hospital and my pcp. He refused to do the surgery and told me I should just live with it being numb the rest of my life.

I was in a major car accident that resulted in a severe break in my arm. The day I met him, he…read moredecided to operate on my arm that very day and he talked me through every step. A week after my surgery during my follow up he was very attentive and answered all my questions. Later that week I panicked with my new arm brace so I went by the office and he calmed my fears and took the time to show me how to work the brace. I can't say enough about Dr. Johnson and all the staff that work in his office. They all treated me with great care. Thank you, thank you, thank you!

I have been seeing Dr Chamberlain for a number of years. Several procedures did not go well…read more My primary care doctor diagnosed me with prostate cancer. I went to Duke Medical Center and had my prostate removed robotically. My recovery was successful. Dr. Chamberlain told me I could not be seen by any other urologist in Pinehurst Surgical Clinic because I went to Duke. I must now find a urologist out of town due to no other ones practicing locally. I find this to be very unfair.

I've seen Dr. Chamberlain twice and both times were so-so. He doesn't speak much and gives very…read morelittle guidance. He sent me for kidney stone tests both times but I never got feedback. I had to keep calling for that information. Finally I received this message from him via the nurse/receptionist : "No stones found." How profound! If there was another group I could go to in Moore County I would, but therein lies the problem, and they know it. Slightly off topic, if Ralph S. (the commenter ahead of me), happens to see this response, I'm wondering why he gave Dr. Chamberlain 5 stars when his comment was negative?