The staff made an appointment for Oct 13th, Columbus Day. When i arrived, the office was closed for…read morea holiday. I showed up and the building was locked. I was billed $50 for a missed appointment. When I called and left a message about the problem, I was told that they had been open and I was to pay the the fee. In effect they were calling me a liar. The staff not only booked ne for their day off, but then insisted that I was wrong!!

Beware of non-transparent billing practices…read more I'll start with the good- The office was clean and modern. The staff were all very nice and my teeth cleaning and exam were great. Now the bad- After my appointment I was, to my surprise, told by the front desk that I owed $407 for my exam, cleaning, and X-rays. The receptionist then informed me that their office was out-of-network with all insurance carriers and that I would have to pay in full and submit my own insurance claim (they later submitted my claim as a "curtesy"). I was completely shocked. The receptionist then stated that I was told this information when I made the initial appointment. I am 100% positive that this conversation never occurred because I would not have made the appointment if I had been informed that they were out-of-network with my insurance. I assumed that I would get my teeth cleaned and then pay a normal copay at the end of my cleaning because I was never told anything different. On my arrival to the office they never once mentioned that they were out-of-network. They never provided me with a treatment plan or estimate outlining the cost of the visit. The first time they mentioned cost was after my appointment when they surprised me with the $407 bill. My husband and I figured that this was a misunderstanding and called the office manager to try and resolve the situation. We figured they would acknowledge that the entire situation was a simple mistake. To our surprise, the office manager blamed me for "not listening" to the receptionist when I made the appointment (again, this conversation never occurred). She said that they have a script that is read to every patient and implied that I was lying. She then went on to say I should have read the fine print when I signed my pre-appointment forms online. To be fair, after looking back at the form, it does state that "all dental services are charged directly to the patient." Even so, since their insurance/billing practices are not the norm, they should be personally discussing their policies with new patients prior to dental services being rendered. When questioned about why they did not provide me with a treatment plan or estimated cost prior to bringing me back to the exam room, the office manager said that if I "was so concerned about insurance coverage, why didn't she ask for a cost estimate?" Again no empathy, no transparency, no accountability. In the end we asked if, under the circumstances, they would consider discounting the charges. They refused saying "that a service was provided" and that they had "trained our staff to clearly communicate our policies." In the end, my insurance paid $98 towards the visit and I am responsible for the remainder. This will be my one and only visit to Hubbard Dental due to their deceptive billing practices, blaming attitude, and complete lack of empathy towards a situation that they created through a simple lack of communication.

Please be kind to your dentist...they have have fillings too :D…read more Due to the pandemic, its been a year since going to the dentist. That is the longest time carried on between my visits. So naturally I was apprehensive coming to a new dental practice outside my normal Los Angeles dental care. Dentistry of the Pines made me realize my worries were completely unfounded. They have such an extraordinary well run practice with staff providing excellent service, amazing knowledge, and an up-to-date dental facility. The cleanliness and bright surroundings gave me complete confidence I made the right decision. Would highly recommend! My only annoyance is that I paid for pain and received none :P Procedure was completely pain-free and marvelous. A big thank you to the staff which helped and overwhelmed me with kindness: Miss Kayla, Miss Sarah, Miss Maggie, Miss Kris, Miss Emma and Dr. George (amazing gentleman)

Look out my opinion is they want money not patient care, messed my dental health up terribly now I…read moream going to another dentist to try to straighten out what they charged thousands of dollars for.

I moved into the area and after being with the same dentist in MA for 1/4 of a century I was fussy…read moreon finding a new one in the Sandhills. I did extensive research, asked neighbors and went with my gut and selected Dr. Michael Almony of Turnberry Wood. One of the best decisions I made in my move. My teeth are generally good but I had two crowns I avoided replacing and pulled the trigger. Dr. Almony was not only meticulous in approach, his personality made it almost a pleasant experience. Do not let his youth fool you, he has a depth of experience and I went in and left with complete confidence in his abilities. Plus his staff is fantastic.

From the owner: Welcome to Turnberry Wood General Dentistry. Michael S. Almony, D.D.S., practices a full scope of…read moregeneral and cosmetic dentistry with expertise ranging from porcelain veneers to dental implants, crowns and bridges. Dr. Almony, seeks to provide the highest level of care in all aspects of general, cosmetic, and family dentistry and can literally redesign your smile. Call Today for Appointment Information!

Dr. Bill changed my life! He replaced all my old veneer's with porcelain crowns and it looks…read moreamazing. Yes, that probably sounds like an infomercial, but I really feel that way. Dentistry is about more then technique. It takes an artistic approach to make decisions regarding cosmetic dentistry. As an artist, I understand the importance of taking all aspects into account. This is second nature to Dr. Bill. He explained how he shaped the crown to mimic the shape of my face and even explained why he chose the shade of crown. I am not a huge baby in the dentist chair, in fact I try to push through mild pain. Bill is so tuned in to your every nuance and is constantly questioning if you are OK....you don't need to say a word. Crown work is a long and grueling process and I can't imagine going through all that work with another dentist. Bill is one of the few dentists that checks in and is available to his patients on weekends. Unbelievable! I now have a local dentist that takes care of my annual appointments, but I still check in with Bill on any issues that are crown related.

I have been a patient of Dr. Bill for several years. He has done everything from simple fillings…read moreto crowns. He is an excellent dentist with great assistants and office staff. He fully explains everything he is going to do before he starts so you have an understanding of what's going on. I would not hesitate to recommend him. Frank C

The hygienist and attending dentist were excellent, as were rest of the staff. Top of the line…read moremodern equipment and services very reasonable. Highly recommended. Pat H

My teenage daughter, then a junior in high school, needed emergency dental care on the trickiest of…read moredays. It was a day not only three shy of her departing for a week-long school trip abroad that she'd been working toward and paying for since she was a freshman; but a day when, I am embarrassed to say that, our state insurance had lapsed. She woke up in severe pain and tears, revealing to us she'd been hiding the issue for fear it would nullify her trip. Morganton Park Dental Care took her at the last minute for examination and x-rays when no one else would; got her an additional, local, same-day, root canal appointment when no one else would see her; and took her again for the follow-up potion of the whole procedure before she left on a plane. It was a process that involved a dentist coming in on her day off; us coming in outside of posted hours; scheduling that their internet interface would not allow; answering their phones which no one else in the area had for the ceaseless hours I'd been trying; and a verbalized list of available discounts and credit options from disparate sources that could help us with the bill. Having called and left messages for every dentist I could find in a two-hour driving radius, to this day, though Morganton Park Dental Care made sure it would no longer be necessary, just one, ONE, of those other dentists has called me back. That dentist's office did so 20 days later and offered an "emergency" appointment 3.5 months thereafter. I like Morganton Park because of how they treated us, by comparison. Not for nothing, it also warrants mention that while our insurance had been in good standing, (going back to before Morganton Park had opened) my daughter's existing appointments to address her cavities at another establishment, the only area establishment willing to accept a minor, her age, with our coverage, had previously insisted upon doing so over four appointments, one per quadrant of her teeth, sessions that they'd scheduled "as close together as they could." That meant sessions to fill her known cavities, each on the books eight months apart from the other and us remaining far down on a constant waiting list for happenstance cancelations. Shorthand...the absolute best anyone in the Aberdeen/Southern Pines/Pinehurst area could do, with coverage, was to allow select cavities to age more than two years without attention and fully ensure my daughter would require a root canal at age 16. Morganton Park immediately filled her other cavities when she got back from her trip. Expensive? Yes, but no moreso than anywhere else. I shouldn't have to say it's "funny" how Morganton Park's best did all this and didn't even require the coverage. Look, the brief lapse in insurance is completely on me. Hiding her pain until it was too late? Also on me. Not remembering or checking how fast a cavity can get out of control? Still me. Though I needed to listen to what the professionals were telling me, schedule-wise and safety-wise, I don't blame any of the dentists or office workers previous to Morganton Park. I'm sure their professionalism is beyond reproach and therefore at least somewhat unable to manage my personal failures. Finding fault is not what this post is about. But in a seemingly inescapable local business culture focused on chiefly dental WORK, it doesn't seem so much of a stretch for me to characterize Morganton Park's splendid handling of my situation as what we used to call it, dental CARE.

I called several dentist clinics as I was not established at a clinic yet. My bridge was loose in…read moremy mouth and I needed to be seen asap. Lane and Associates called me back in a timely fashion and was able to see me the next day. Fabulous dental office fabulous staff and the dentist was amazing. He was able to take the bridge off and glue it back on without Novocain and without it breaking. They have earned my loyalty and my family's. Give them a try you won't be disappointed.

I would give Carolina Dentist 10 Stars if I could. They Took me first thing this morning at 7AM for…read morea very sore painful crown and gums. Nice people, competent dentists, fair pricing. Very easy online scheduling system too. Thanks folks you are great

Dental: I wouldn't know how the service is. I scheduled my appointment, filled out the forms, and…read morewalked into the office only to be told that I didn't have an appointment. It was my fault because I either scheduled on their website or didn't answer when they tried to contact me. Although I got an appointment confirmation text the day before and also got an email to complete the forms. So I decided if this office is that disjointed and unorganized then I can be seen somewhere else. If you decide to go there..... call in because clearly they are not good with modern technology.

Doctor Goodrich is an excellent dentist, funny, and easy to talk to. The staff is great and…read moreextremely helpful. I have severe dental anxiety and they always seem to put my comfort first by making sure that I am as relaxed as possible.

My wife and I have had a great experience with Goodrich Dental. Their staff is professional and…read morecourteous. Their prices are fair and competitive. They are Insurance friendly and work with patients on payment for services. Give them a try and compare.