I set up an appointment date and time. When I arrived I was told that the car was sent to the…read moreauction. No I'm sorry...No call in advance letting me know...No customer service skills whats-so-ever. I even sent an email looking for an explanation about the mix up and they couldn't even be bothered to replay. What a lousy way to treat a potential customer right from the same neighborhood your business is in. I'll be sure to tell everyone about how well you treated me...That you can count on...Last time they'll EVER have an opportunity to sell me anything...

Leo and the crew at Priceline Auto in Johnson City, NY sold me an excellent one-owner Toyota…read moreTacoma. The deal was very fair Leo and his folks were very friendly and accommodating. There was a small issue with a sensor that they took care of quickly and completely. I live about 100 miles away from the dealership so they saved me a trip by setting me up with a repair shop close to home who took care of the problem. I recall reading a generally negative review on another site where the customer complained that the company seemed a little too laid back and its employees seemed to be more interested in watching a soccer match on television than selling cars. For me, that was a plus, not a minus. Unlike visits to other car dealerships where it seems as if the sales rep is always trying to convince me that I am his/her new best friend, Leo and the folks at Priceline are not those phony, cookie cutter car sales reps, but just decent people trying to do a good job for their customers. I think that they realize that they won't make every sale but that if they treat their customers and would-be customers properly, they will come out far ahead in the long run. These are the type of people that I enjoy doing business with. I highly recommend!

Bought a 2003 Nissan Pathfinder 8 years ago, been an awesome vehicle 228,000 miles and still…read morerunning, everything in the car still works. sold it due to Pa. rust catching up with the body.

Sold me a lemon. Bought my daughter a 2006 solara. Car was inspected so I assumed everything was…read moreok. Boy that's not the case. In the first month of owning the car died. Needed a new battery and alternator. After 6 months of owning the rack and pinion, power steering pump had to be changed, new exhaust system, valve cover gaskets, brakes/rotors, new oil pan, tie rods and alignment. I've sunk way too much into this car. It clunks now and am being told the sway bar links are shot. I'm on my second year of having this car and have literally replaced and fixed everything. I have every receipt of work done. If I could give a zero review I would. Guys a crook not sure who inspected the car but threat person should be fired.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Andy McGraw made are car buying experience quick & painless, never any pressure. We've bought our…read morepast 2 vehicles from Andy, along with sending my mother in law & daughter to him to purchase vehicles, which they did. They had the exact same experience He always answered our messages quickly, even when I drove him crazy. We usually look to trade every 3 yrs so I know we'll see him again!! Thanks Andy & Simmonds team.... Karen & Tim Honnick

Truck was towed in after breaking down on 17 30 miles from the dealer ship and 250 miles from home…read more Was completely stranded. They got me in the next morning and had me running the next day. Even made perfect arraignments to pickup off hours. Everyone was awesome and friendly and informative. Really saved me and my family. Wish all experiences at service centers were like this. Tech was very friendly and informative as well. Restored my faith in humanity. Thanks to everyone!!!!

bought two cars from Matthew's in 2019 one Chevy equinox brand new and one Malibu was made lots of…read morepromises when I bought the equinox about cars to use when you had service or which was a lie this was the senior salesman over at the GM center but we're really started to top. It was there for three hours for an oil change on two cars and they only got one done didn't bother to mention anything that they weren't gonna get it done. Just let me wait. Was unhappy about that. Spoke with the manager and service manager was promised to be taken care of. Went there with another appointment was Saturday morning first thing and they still made me wait a half hour before they even pulled my car when I was first person of the day And to look for an exhaust leak the which they said was fine. Took it to Cole muffler and there was a hole in the could put your hand in so obviously mechanics don't work on Saturdays. Makes me wonder about my oil change so I didn't go there for a year and a half and then I had a dealer problem on my equinox called to speak with Jack the service manager to see if remembered my incident last time he couldn't come to the phone when he was twice. Jen finally picked up. Explain the situation to her told. I would be contacted by the end of the day and that was two days ago, so obviously Matthews does not care Michael Ryder is one of the problems because he won't return calls or follow he says so if you be lied to mistreated go to Matthew Chevrolet because they have it mastered

We went to Auto Smart to look at a car, which Mike let us test drive immediately. It was nice, but…read moreit wasn't us. I asked if we could try another that caught our eye. He was happy to let us go out in vehicle #2, which we bought on the spot. Who you deal with is of utmost importance when spending a lot of money for anything. Mike, the owner instills the confidence required to feel good about buying a car from him. I highly recommend Auto Smart.

Ever thought you would be reading a five-star review for a used car dealership? Well I never…read morethought I'd be writing one, either. At the start of the new year, my 80+ year old mother, and long time Binghamton resident, finally agreed she should no longer be driving. I was relieved she had come to this decision, but living in NYC, had no idea where to turn in order to sell her car. As most people do these days, I started online with websites like 'Carvana', who seemed to be promising impossible amounts of money for a car they had never seen (it was over the KBB rate). It just felt like the whole thing would be a mess and I would wind up with it unsold and frustrated. I wanted to deal with a person, in person. I began calling local car dealerships and had the good fortune of reaching Mike at Auto Smart. On the phone, I explained my predicament to Mike. He was understanding and compassionate to the situation I was in, yet also realistic in his approach as to how much he could offer for the car. No wild promises, which I appreciated, and he was so accommodating to see me on a very tight schedule when we would be in town. This man knows his industry and, with the little bit of research I had done, I felt I could trust his offer. We agreed on a sale price for the car that made us both happy. If you are in need of a car, I would not hesitate to buy from him.

I did a bit of extensive homework for a person coming into this area with a rather unique, one of a…read morekind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL GRATITUDE!!

I had an issue with my 2022 Chevy Blazer RS- I originally took it to the dealership i purchased it…read morefrom , their service department could not figure out what was wrong with it after 2 visits. I then called Botnick and was able to get an appointment right away and after having my vehicle for the day they figured out what was wrong. They ordered the parts immediately and my car was right back in the following week and repaired. I worked with Chris, who let me know what was going on at every step. Very professional, kind and courteous. I will for sure be using Botnick and their service team for any future problems, or new vehicle purchases. Thanks so much!

We are soon to be buying our third vehicle from Mark's Auto Sales in the last 10 years. Never had a…read moreproblem, no pressure just went in saw what we wanted. The first car we got was a Chrysler 300 and it needed new ball bearings and marks put them in no problem and it lasted us for 12 years. The second car is a Hyundai Elantra touring, 2011 we still have it it works fine and are currently going to buy a Subaru Outback, 2017. The prices are more than reasonable and marks allows us to take it to our mechanic of our choice and is willing to fix anything the mechanics sees wrong. They don't give us any trouble about it and I am willing to recommend them to anybody.

Global motors saved me! I had some issues with my truck and it broke down close to them, the owner…read morewent out of his way to help me out and get it running even though they are just a dealership and work on their own cars. The kindness ment the world to me if i ever need a vehicle they will be my go to!

Purchased a '15 F150 from this dealership. Fair deal. Dinging them a star because they missed an…read moreinspection item that cost me money right off the bat. That being said; I chose to pay the labor because I live in MA, but I was reimbursed for parts literally within minutes of emailing Global a receipt and talking to them. Also, usual used car stuff like undercoating only where it was easily seen (nowhere, else), but that's expected, so not a huge deal. All in all, the truck needed only a few minor maintenance items, as would be expected with any used vehicle purchase. The guys were personable and no b.s.. I'm not regretting the purchase.