I was struggling with rosacea for about a year and had attempted self treatment for about 4 months…read more My fiancé finally convinced me to go see a derm and I'm so glad that I did. I had both my initial and most recently my follow-up appointment with Nicole Spooner. After just ONE appointment and about 7 weeks of diligently following her treatment plan, my skin has improved significantly. I can now go out without wearing makeup, I'm no longer self conscious about my skin, and I also learned so much about rosacea from her. If you're struggling with rosacea, Union Square Dermatology is the place to go and seek treatment.

The visit with Dr. Walton was pleasant and very short. We just get straight to the point with no…read morefrills. Instructions were given, was prescribed a few things, shot was given and then asked for a follow up. Was out the consultation room in less than 10 minutes. What I didn't have a good experience with is the company's practice and lack of professionalism when it comes to billing and insurance / credit card retention. I gave them my insurance information 5x and they still did not keep my in-network insurance on file until I asked them to charge my $40 copay the afternoon of my visit after I realized that there's definitely a copay for that visit. I called 4x before someone answered. During the call to pay my copay, it turns out the front desk person I met did not put my information in despite saying she did. What she did keep was my credit card information that they refuse to delete despite me never signing any form to justify it. This practice will try to make you sign a form that forces you to keep a payment card on file, have it charged without notification when there is a bill and forgo your right to dispute the charge if there's a discrepancy in billing. I shared the image of the form below. The front desk personnel will also hound you if you don't put your personal address and ssn on the forms. I gave them my address but the fd still refused to acknowledged that I wrote it down. I generally have payment cards stored for copayments at other practices. However, I have never had practice (or worked at a practice) that has these terms and conditions. It feels almost predatory and extremely insensitive. I understand when bills are due they are due. However, not saving my insurance information when I gave it multiple times, refusing to acknowledge I had filled the health forms online and even written down my address. Is just terrible practice as someone who also works in the medical field. I even emailed the team and offered them to submit the insurance claim myself just to ensure that it does get billed to them first. I even asked for a patient ledger once it's done cause I need to know my claim gets billed correctly. Furthermore, they do store you whole card information on their computer system and not an secure off-site institution as they claim, cause the FD on the phone confirming my copay was able to repeat the card number from front to back. Trust me this is not standard practice at medical offices or even businesses. At most the only card info a business would have is the last 4 digits of the card and it's expiration. Not the whole card's information I did not sign anything (their green agreement policy) that authorizes them to charge my card without my consent or say so cause I am not tardy on bills. (If I was why would I called 3 hours later to pay my copay immediately) But treating every new or existing patient like they are out for free service gives the impression that it's money first before your health by a long-shot. Most practices I've been to are not like this The whole fiasco about not wanting to save my insurance so they bill me directly instead cemented my experience at this practice. The doctor may be nice but the billing system and practice is definitely flawed. It's almost like they operate more like a beauty spa/ clinic than an actual medical facility for people with skin conditions. The administrative staff seem unwilling to actually do their role besides pushing you to fill out the green agreement form (pictured below), give card information and your address to ensure they can bill you instead and then send you to collections. Everything but sending the claim to insurance it seems. Definitely won't be back and will follow up to ensure they do send my claims, and would not recommend this practice to any patient needing care without the administrative stress.

I've had such wonderful experiences at Arya Derm! Dr. Forum Patel is an absolute gem -- incredibly…read moreknowledgeable, thoughtful, and meticulous in her approach. She has a fantastic eye for aesthetics and strikes that perfect balance between delivering beautiful results and keeping everything natural and understated. What I appreciate most is how deeply she understands the nuances of Indian and other melanin-rich skin tones, and how thoughtfully she tailors her approach accordingly. She's also the furthest thing from pushy or sales-driven -- in fact, she's talked me out of so many treatments! She only recommends what you genuinely need, with results that enhance your natural beauty rather than change it. She's warm, approachable, and inspires complete confidence in her expertise. I always leave feeling like the best version of myself. Couldn't recommend her more highly!

Got acne injections (cortisone) for some large cysts, paid out of pocket $150 (my coverage kicks…read morein, in a week but I couldn't wait). Dr. Patel rationed the amount dispensed to the point where all the bigger cysts have remained the same size, I have gotten injections at my regular derm at Stanford for years, always get the shots and the spots subside almost immediately. I did ask if she felt enough was dispensed because I am a veteran after all and could tell something was awry, and she assured me she had. Unfortunately the main ones that hurt while I slept remain. I don't believe the experience can be written off as just a rush job, seems like an overly cautious approach to a derm practice. It's possible the derm doesn't have much experience with injections as maybe the clinic ethos revolves around accutane or other medical interventions. If so, this is unfortunate because the office should have just turned me down, I would have gone elsewhere instead of having to pay elsewhere again. I appreciate them squeezing me in when I ran late from work though so I gave them an extra star for the front desk service.

Just as another patient has reported, I received a notice from Sutter that Dr. Han is "no longer…read morepracticing with Sutter Health"...but the fact that they cannot offer contact information is a bit problematic at best. Hopefully someone will be able to offer her current practice contact information for all of us loyal patients.

Unhelpful and unmotivated admin personnel. Never return calls. Disinterested when you show up in…read moreperson. Waited months for an appt and then it was canceled because the doctor went on leave. Got a recommendation for other network dermatologists but wasted four months. Avoid!!

Dr. Karhade has been the best dermatologist I've ever seen. She provided a level of care that I was…read morenot able to find elsewhere, which was a huge sigh of relief! Her dedication to patient care is truly reflected by her attention the little things, as well as the empathy she shows. I've never felt as comfortable & taken care of as I did in her office & under her care!!

Dr. Karhade was great! Listened to all my concerns, and addressed anything I brought up during my…read moreconsult. I was nervous going into it, didn't know what to expect, so I actually forgot to mention one of my concerns. But she was open to having a quick second meeting to get everything addressed for me. Overall, it was a good experience and I definitely learned a lot on how to take care of myself. Dr. Karhade explained everything in detail and was patient when I wanted more clarification. She is very knowledgable and ready to answer any question that I have. I also really appreciate how she understands my concern for caring for my skin with a darker skin tone, explaining the details and nuances for how to take good care.

Did a great job taking care of skin tag removal, great staff and happy to work with themread more

I went in to show my scalp issues and was recommended list of things to do like ChatGPT reply…read more There was no diagnosis or scalp check, just assumption-based recommendations given in five minutes, and I was charged $275. I was told to buy a shampoo for $62 from their clinic that I had already been getting through insurance from my primary doctor in around $10. Thank goodness I confirmed the name and had them send it to the pharmacy so I could purchase it through insurance. The doctor seemed rushed and was just listing basically everything to apply to the scalp, including over-the-counter products and monthly PRP treatments at $1300 per session, which "might not even be effective". It felt like I sat down at a foolish table in Vegas and instantly lost my $275, getting absolutely nothing in return. What a complete waste of both money and time.

Dr. Macgregor is the best! let me just start by writing that. I have been going to his office for…read more8 years and have never had a problem. Recently I had an appt. in February for a procedure and got the flu and called to cancel it which was fine however, whoever is in charge of scheduling decided to schedule another appt. for me without checking with me or talking to me. I guess I missed this unsolicited appt that I didn't schedule and now I'm being charged for a copay to a service I never received. The lady I talked to (I believe her name was Karla) about this was absolutely and unnecessarily rude and while I'm explaining this to her, she decides to hang up on me. Like girl! be professional. Again, everyone there has been super nice all these years and I have no idea who this person is representing Dr. MacGregor. ----------------------------- Follow up: The Staff took care of it right away! Thank you Doctor or whoever took care of it.

Dr. MacGregor's office is wonderful. His support team are a real pleasure to interact with and his…read moredeep competency as a physician has helped me navigate a skin cancer diagnosis five years ago. A great place to get guidance on aesthetics or to deal with dermatological illness.

I want to express my very sincere appreciation for Jordan Sternbach. He truly stands out for his…read moreexceptional care, professionalism, and genuine concern for his patients. The staff at the Berman Skin Institute are always kind and professional, and I consistently feel comfortable and well cared for. I trust their team completely and am grateful for the excellent experience they provide.

Doctors are great; staff is horrible…read more The staff is generally unhelpful, but what is really awful is that when canceling your appointments, they do not leave a voicemail, send a text, or send an email. I had an appointment for 2:10pm today, I received a missed call at 11:56am - no voicemail was left, no text or email notification was sent. I showed up at the office to find the door locked and waited 20+ minutes on the phone and received zero apology from the area manager. They were most concerned with booking me another appointment versus apologizing or taking ownership for the inconvenience.

Dr Campbell is wonderful, she treats my rosacea with thoughtful care and unparalleled expertise…read more(and I tried to find a workable rosacea regimen with several doctors before finding Dr Campbell). Her assistants are always warm & kind, just as she is. And she will tell you straight if something isn't right for your skin, which is refreshing when some people just want to sell you as many expensive treatments as possible.

Dr. Campbell diagnosed and treated my skin for mild rosacea. She also treated a stubborn brown spot…read moreon the right side of my face. She is extremely knowledgeable and very good at communicating about treatment plans. Her office staff gets a thumbs up.

Dr. Camarillo used a "freezing" technique to address some actinic kerotoses and other blemishes on…read moremy face. It is now several weeks after the treatment, and most of the blemishes are still there. It cost $350 for this "treatment," which was not covered by insurance because it is considered "cosmetic," Dr. Camarillo did not explain that the treatment would not be successful and that I might have to return for another $350 treatment. I am really disappointed. Dr. Camarillo and her staff are all very nice, but I wonder about the quality of care at her office.

I went to Dr. Camarillo for an onset of acne years ago. She breezed into the office and asked me…read moreabout my education and personal life. Then she started talking about how she and her husband live in the city and had a baby. I don't know what this conversation was supposed to accomplish but it didn't feel friendly. She then gave me a bunch of prescriptions without any explanation. I filled them (they were all very expensive), and asked the pharmacist to advise on how to use the medications. He was confused as to why I was getting all these prescriptions which, together, seemed like overkill and would irritate my skin. Surprise surprise, nothing helped. I ended up going back to otc Dr. Hauschka cleansing products which had helped me before, and bought the La Mer healing serum. Spent a fortune on useless products prescribed by this unfriendly doctor who didn't appear to care at all about helping me.