I am grateful to have met Dr. Lee. I am a 21 year old male who has been suffering from acne, keloids/hypertrophic scars, and a range of other dermatology issues. After every visit, I always see myself looking forward to the next! Not only do I receive treatments, but I also come out of every appointment learning how to take care of my skin better. For my acne concerns, she helped prescribe benzoyl peroxide and guided me through a sufficient skin care routine with specific products, tailored to my skin type. Through months of consistent skincare, I've seen significant improvement! For my keloid treatment, she helped me understand what it was and what causes its formation, and how to treat it. She was always honest yet compassionate while walking me through the entire process. Her reassurance helped me through the injection process and taught me how to live with this genetic condition. Through multiple treatments, I've seen my bumps drastically flatten to the point where I'm confident enough to wear a tank top! Throughout our visits, she also makes me feel comfortable to ask questions without rushing me. Her staff are also very professional and courteous. They've always welcomed me with kindness and are flexible with their scheduling. Because of their care, I am feeling more confident about my skin and the ways I can prevent future issues. From my experience, Dr. Lee truly goes above and beyond to make sure I get the care I need. I deeply grateful the care that they have given me. If you are looking for a dermatologist, I highly recommend booking an appointment with Dr. Lee! read more

Politeness from the doctor and the staff. I went with my mother for her appointment today and when I ask the assistance if the Doctor could se my mother at an earlier time, the doctor came out and ask me unpolitely to step out and staff harrased me too. I just ask a question, like everyone else would ask, and the doctor shut the door on us and did not see my ederly mother. No manners and not professional at all. read more

Good service and friendly staff. No pressure on buying any items and honest about what you need and what you don't need. Highly recommended

I am really thank to Dr. Lee. I have have skin itchy problem for many years. I have tried many ways, but it does not help until I meet Dr. Lee. She is a professional dermatologist. She gives me many useful advices and introduce Tar shampoo and CerVe to me which helps me to solve my itchy problem. Now I can sleep so well. Also, her staff is excellent, friendly and patience to help me. I Love that clinic. It was awesome. read more

Not a dermatologist that you want to visit if you are seeking for real help. I'd slap my PCP if he/she ever recommended Lee Dermatology to me...again. I visited Dr. Lee for my skin rash caused by unknown reason(s) and a wart on one of my toes. First of all, I'm scared to leave the review just from reading all the responses from "John M." in many other negative reviews. I wanted to make it very clear that I have the billing record from seeing Dr. Lee and I can assure you that this is not a "duplicate" review that the "business owner" seems to claim with many past negative reviews. I also never saw any male employees at Lee Dermatology; let along someone who resembles what "John M." looks like in the photo from all the review feedbacks. Anyways. I received very poor customer service/almost non existed professional treatment at Lee Dermatology. When I saw Dr. Lee, nor did she or her staff spent any time asking information about the reasons of my visit. When I brought up the wart, I was hoping to be treated with cryotherapy/liquid nitrogen therapy as my PCP mentioned. However, Dr. Lee asked me to purchase the over the counter solution and do it at home myself. I told her that I'd like to be treated in her office since I was there already. She was not happy and refused to do so. She said the in-office treatment would be the same as at-home-treatment (which is inaccurate as the treatment is more aggressive at the doctor's office). By then, it was clear that she was visibly annoyed with me. I proceeded to ask about my other skin condition - the skin rash caused by unknown reason. First, she blew me off saying that it's caused by the lotion/skin treatment that I used at home. I told her that the rash is everywhere including areas that I don't apply lotion to...such as my buttock. She then pulled down my leggings without any warning to examine me. I never felt so violated and humiliated! It was more of an assault than an "examination". I truly felt that she did so out of annoyance of me challenging her to treat my wart in her office. Regardless that's true or not, Dr. Lee didn't offer any constructive feedback besides telling me to stop using any lotion on my body. I left the doctor's office feeling assaulted and definitely not treated for either of the two condirions I came for. If I were to treat my wart at home and stop using lotion for the skin rash, I didn't need to waste my time and money to see Dr. Lee. I'd have done so at home as she didn't provide any more valuable information than my physician. Luckily, I eventually ended my weird skin rash by getting the cortisone injection at UCSF, and I did the home treatment for the wart. Don't come here if you have serious medical concerns. Dr. Lee isn't experienced nor is she helpful. Actually...don't see her for anything. Minor stuff? Go get the over the counter treatment per Dr. Lee. Major stuff? Go see a legit dermatologist! read more

Wow, looking back at my review for Lee Dermatology from early 2017, I have no idea why I only gave the business four stars and not five. If anyone on Yelp deserves a five star rating it is Dr. Lee and her staff. I lost Dr. Lee as my dermatologist for a few years due to insurance issues and it was impossible to find another dermatologist who was as amazing. She is not only extremely knowledgable (not to mention honest enough to admit when she doesn't have the answer) but also embodies a genuine concern for her patients, takes as much time as needed during each visit, and still has a [new but equally courteous and professional] wonderful staff working alongside her. read more

This office has very bad service and full of unreasonable rules . The front desk people are very rude and disrespectful . They don't have the ability or heart to help their clients at all! Do not go there unless you wanted to be treated as second class citizens. read more

I had never experienced such unprofessional bad customer service in my life! I believed one of the staff deliberately gave me wrong information ...The info she provided to my mom's provider was different than what she told me! She wasted my time and the providers time as well! I was going back and forth and attempted to straighten the issues! I explained to Lee's assistant and she was not apologetic and made me feel like it was all my fault and stood up for her staff! And she accused me for harassing the worker! I felt she was more interested covering for the 'staff' than tried to be understanding and helpful! All I wanted was to make a follow up appmt for my mom! Also my mother was not pleased that Lee did not ask for permission to treat her face! All of a sudden without any warning Lee just grabbed the can and sprayed into my mothers face! And the scab is still there after 10 days! My brother said we should sue the office! A practitioner has no right to treat a patient without permission! My siblings do not want our mother to go back there! Also the voice mails are always full and couldn't leave any messages! This office did not give me a good impression when my mom and I walked in the office they didn't bother to greet us! And they were just chatting with each other! read more

I seldom write reviews, but I really want to thank Dr. Lee and her staff! My father has psoriasis for many years, we try many different ways, but it doesn't help until a friend recommended Dr. Lee! Dr. Lee is a nice and professional dermatologist! She was very patient to answer our every questions, and my father doesn't know English very well, Dr. Lee's medical assistant helped us interpret, we very appreciated! read more

I just finished a cosmetic laser procedure to deal with sunspots and freckles on my face. I can't comment on the results yet (and I may have to update my review if they turn out to be stellar) but so far, so good. The laser is the most powerful one I've had done on me to date but then again, it is also the most expensive. The facility is what you would expect from a clinic in Chinatown and most of the staff are fluent in both English and Cantonese. Before my procedure, I received several courtesy calls from the office to remind me of how to prepare. Overall, everyone here is nice and Jennifer Lee has exceptional bedside manner and seems very knowledgeable. I also haven't had to wait too long for any appointment (but I also tend to call an hour or two beforehand to check if a doctor is running late). My only complaint is that it was not clear to me the pricing for my laser procedure (q-switched nd:YAG). For those interested, know that there is $200 upfront during the initial assessment that is considered a "machine fee" (even though I had been told this was an initial deposit) and that each shot is $2. I would have appreciated if this fact would have been made clearly, both verbally and in writing. read more

Dr. Lee is fantastic. She really fix my mom's skin problem and her staffs are very nice.

I thought you have much better attitude after your multiple modification on your comments. I was going to remove my review or give you higher rating, but my husband told me you said his review is fake?! Come on, you make multiple fake reviews , including yesterday. Maybe I should flag you too? read more

I went for a couple of times for a white spot on my skin. She took some skin out for bioassay but the wound grows out scar tissue in red color. I asked for help again and the front desk told me to look for another dermatologist because they cannot help me. This is very rude. I got the scar tissue from this clinic and now they told me that they cannot help me. read more

Lee Dermatology - Dermatologists Near Me - San Francisco, California

Not quite sure.. The rash on back of neck is not birth mark. The doctor said so.. Finally, I went to differnt doctor at CPMC for 2nd opinion and proved DR Lee is wrong. read more

My skin was bad. My primary doctor recommended her. Now it's better. Thanks Dr. Jenny! I got some great samples.

Dr Lee is fantastic. I couldn't recommend her and her staff more! From the time I initially called, was quickly scheduled and explicitly told what I needed to bring to the first visit in order to be seen, through to the friendly staff on arrival and knowledge and professionalism of Dr. Lee herself, I couldn't have asked for a better experience. If you're looking for a dermatologist in San Francisco do not hesitate to see her! read more

Dr Lee is a great dermatologist. She cares about her patients and is well educated. She's thorough and makes sure to go over all the details to ensure good care. Her office is basic and clean and in the heart of Chinatown, so most of her patients are older and Chinese. Her staff also speaks both English and Chinese, a bonus for those who need it. read more

Dr. Lee is knowledgeable, helpful, relatable, and kind. Easy visit that helped me get on track with clear skin

Just had my follow-up appointment with Dr. Jennifer Lee and I can officially say she has become my go-to dermatologist for a number of different reasons: 1. I had a skin discoloration on my face that was bothering me from a pure vanity standpoint. It didn't hurt but I just didn't like that it was noticeable (call me vain, I don't care). Dr. Lee took a look at it, explained it to me in detail what may have caused it, and prescribed me a topical cream to use. She told me to take a break from all the skincare products I was using and try it for a few weeks (emphasizing to be patient since it wouldn't miraculously fix itself overnight). Like the terrible patient that I am, I was initially hesitant to listen to her advice because 1) I didn't want to stop my skincare products and 2) I just wanted a quick fix. But since I really wanted this to go away, I trusted her and followed all her directions. She even took a photo of it so that when I came back for my 2-month followup, we could see the progress. I went home and although nothing changed in the first week, by the end of the 2nd week, I (and my husband) noticed that the discoloration was slowly fading away! By the end of the month, it was completely gone. Had I only done it for one week, I wouldn't have seen the results. I mean, this is my skin, it can't truly be fixed overnight. 2. Her office is located in Chinatown, which means you should always assume the wait is going to be super long (even if you have an appointment). I think people forget that a doctor's office isn't like the spa--it isn't something you do for fun. You go because you have a medical issue that you need to deal with. And so do dozens and dozens of other people. So just expect a wait and be patient. However, I was pleasantly surprised at how efficient their office was. I had the last appt of the day (so I was ready to wait it out for 1 hour) but I was seen within 10 min. 3. Her staff is friendly and courteous. This sounds like it should be a given but you'd be surprised how many offices have really mean staff. Anyways, I HIGHLY recommend her and I'm glad I finally found a doctor I can truly trust. read more

I have been a long time Yelp user, and this happens to be my first review, because it deserves it! I had a long existing skin issue (which I will not disclose because it's kind of embarrassing, and it's TMI), and I thought it would go away over time... well it didn't. I went to see my Primary Care, and after still being unresolved, he referred me to Dr. Jennifer Lee. At my appointment, Dr. Lee really took the time to examine and diagnose my issue, and prescribed me a couple things to treat it. There are so many wonderful things to say about Dr Lee and the staff; knowledgable, friendly, attentive, and the list goes on. The most important reason she deserves my one and only review so far is that my issue has been resolved! read more

I just had my first visit with Dr. Jennifer Lee and it went great. I'd had issues with dry skin for years, and not has great luck with other drs. She carefully explained the different possible causes and went through a variety of options before we found the right one. She was very patient and knowledgable and put me right at ease. I highly recommend her for anyone seeking dermatological care! read more

Dr. Lee came highly recommended by a friend. I'm so glad I went to visit her! I've seen her twice now for this pesky case of folliculitis which I tried to treat with all manner of home remedies and Internet cures but failed. It wasn't until I used the medication Dr. Lee prescribed and followed her expert instructions that the condition went away. I really appreciate how patient and kind she was with me, answering all my questions and making sure I understood everything. Even random questions, like whether my lost toenail due to excessive running looked okay (sorry TMI but glad it was fine). I like how she and her assistants use iPads to document and explain what's happening - they can instantly pull up medical illustrations or snap a photo for our files. They also made a follow up phone call two weeks after my appointment just to see how I'm doing. Finally, I was also impressed that in order to better serve her patient base, Dr. Lee studied Cantonese, a language that is not her native tongue and is REALLY difficult to learn. Go Dr. Lee! Thank you and your staff for your excellent help. I really appreciate it as do your many other patients. read more

Dr. Jennifer Lee is an awesome dermatologist. Very knowledgable, kind, and friendly. Even on a busy day, she still takes the time to listen and explain things thoroughly. I would definitely go back to her again. Totally worth the wait. read more

I had a great experience here. Dr.Lee is so caring,gentle and professional. There is a reason why this office is so busy! And I don't like doctors who try to sell their products. Dr. Lee just explained me what not to use and how to care my skin. That's it. During the visit, my questions were fully answered and my skin is getting a lot better. I'm visiting her this week again. I strongly recommend her! read more

Dr. Jennifer Lee abandoned me as a patient by disregarding my concerns, ignoring my feelings, and discounting my suffering. This was all by done by Dr. Lee for refusing to even look at my skin nor check my symptoms. This is not the way that anyone wants to be treated nor should anyone tolerate that kind of disrespect...especially from a healthcare professional. As a patient, we all deserve to be at least listened to and be taken seriously. If anyone reading this agrees...this dermatology office is definitely not for you. read more

Dr Lee is an extremely professional and caring doctor! I started coming to Lee Dermatology to treat my psoriasis. She definitely knows what she is doing. She was able to help me start on a new treatment while providing me with the care I had been receiving in Atlanta. Once psoriasis gets bad , those of us who suffer have to start getting these gruesome shots just under the dry patches. Dr. Lee was very gentle and made all the plaque go away (this is after I went to a different doctor at Kaiser who told me that he never heard of the shots and refused to look into it further or provide treatment). Dr. Lee is the best! You'll be in good hands when you come to see her and her awesome staff! read more

My husband saw Dr. Lee recently for some eczema issues. Making an appointment was very easy and we were able to see Dr. Lee within a week. My husband barely waited to see the doctor and was very pleased with the visit. His previously dermatologist prescribed an ointment that was too powerful and we're thankful that Dr. Lee prescribed the correct medication. I am very confused with the negative reviews and I would disregard them. Dr. Lee is a top dermatologist in the city and she knows what she is talking about! My husband is very critical of medical care and only had positive things to say about Dr. Lee. Her front staff is also very friendly and courteous. read more

Just got my cyst removed today. Dr. Lee was awesome! I had my first appointment a couple weeks ago to diagnose what felt like a BB pellet under my skin. She said it was a benign cyst that could easily be taken out. She put in a prior authorization for the removal and within a couple weeks they called me to say the procedure was approved. I made an appointment for the next week where I went for my procedure at 12pm during my lunch break but they said my appointment was actually at 11:30am and they could not do the procedure that day. They scheduled me for a few days later at 11:30 and the doc was running late so I got in around 12pm. The doctor was great and friendly. The procedure took about 15 minutes. 5 minutes to numb the area and 10 mins to cut, remove cyst, and stitch up my arm. Painless and quick procedure I completed on my lunch break. read more

Lee Dermatology - after painless cyst removal - Dermatologists Near Me - San Francisco, California

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Echoing what other reviewers have said, Dr. Lee is fantastic and I highly recommend her practice! I was treated right away upon my arrival by her friendly receptionist. I came in to have her look at some moles/spots on my back and she made me feel very comfortable during the visit - totally professional. She took some close up pictures of some of the spots of concern and emailed them to me so that I will always have a record of what they looked like and can track any changes. She explained everything to me clearly, telling me what changes to look out for. Dr. Lee also recommended (no hard sell at all) some sun screens specific to my skin type. I sampled a few to see which one I preferred. If you're looking for a dermatologist in the city go with Dr. Lee! read more

Nice office! Doctor is friendly and knowledgeable. Front desk is kindly. I have an experience here to see Dr.Lee about my ance skin on Monday. She explained the side effects of the medication to me and listened all my concerns patiently. I am also interest in the scar treatment. But Doctor suggested that I am not ready to do it right now. Anyway I will continue follow up with this Doctor. read more

Lee Dermatology - They are by appointment ONLY! - Dermatologists Near Me - San Francisco, California

I have been seeing Dr. Lee since I moved to SF a few years ago and don't have enough good things to say. She has that rare combination of a good bedside manner and a seemingly endless trove of medical knowledge. She stays up-to-date and gives thorough explanations whenever I have questions about my medications. I have an inflammatory skin issue that sometimes flares up. Each time, I've gotten in within about a week and had my needs addressed. Scheduling is pretty easy. Just call and leave a message, and someone will call back same day. The office isn't fancy, and there's pretty much no street parking, but Dr. Lee is hands-down the best dermatologist I've seen. Highly recommend! read more

I highly recommend Dr. Lee. I've been seen by some Dermatologists that make you feel like a number, and an inconvenience to their day. I'm so glad that Dr. Lee isn't cut from that cloth. Her staff is always nice and accommodating whenever I have an appointment - from the time I check-in, to the time I'm being seen by the doctor and her MA, Connie. I've been a patient of Dr. Lee's for the last two years. Over that time, she's helped me with 4 different conditions. For all four cases, Dr. Lee has outlined the issue as well as the reasons why they may have occurred. Dr. Lee is extremely knowledgable, but not in a pompous way. She'll explain things both technically, but also in a way that's easy to understand, since not all of us have gone through years and years of medical school. She has also given me options for treatment, which is helpful, since I know she isn't trying to push a product onto me. I feel that Dr. Lee has a great bedside manner, is completely thorough, and is extremely genuine in wanting to help any issue I have. There's no reason why I wouldn't recommend her! read more

I am writing this review after I just walked out of Doctor Lee's office. I went to Dr. Lee's office to do a biopsy on a spot that grew on my lip. My mole grew back right away and I came in to let Dr. Lee take a look at my mole. I also wanted to ask her about possible foot fungus on my feet. I am not complaining about her skills or knowledge as a doctor. However, this doctor is extremely unprofessional. She said I have anxiety issues! Well, hello? As patients, we seek doctors for answers? Our conversation became heated and I told her that I will end the conversation right now because I felt that she was being extremely unprofessional and I felt very uncomfortable. So does asking a few questions about my own health to my doctor mean that I have anxiety issues? This doctor is ridiculous. I told her that I wanted to end the conversation and she said in a mad tone that we should end it. She followed me as I walked out of the treatment room. I did not want to stay in there any longer. As I was walking out of the office, she slammed the door on me. I told her that I will be leaving a yelp review. She said, "Go ahead, because we will definitely respond." Let's see what they will say! In summary, aggressive unprofessional, rude, uncaring doctor. On my first visit, I had additional questions and she said that she had to end the session. (Only ten minutes had passed and I waited in her office for a while to be seen by her.) If you want to see a doctor that only cares about making money off of whatever insurance you have and not about your overall wellbeing or your condition, go ahead and visit Dr. Lee! If you don't believe me, schedule an appointment with Dr. Lee and experience for yourself! read more

Dr.Lee and the nurse was very kind and patient in explaining to my mom what her skin problem was and how to treat it. They're really friendly people! read more

Doctor did not feel very competent, no real answers for my issues, just a few "hmm you're all right", removal of a mole was very painful, being billed multiple time for same lab test, currently arguing with my insurance company Update: guy who responds to Yelp review is sarcastic, not sure if they expect this to help the practice. Wont share details but they were unable to do anything about a minor problem. Went to a different dermatologist who helped me. Had to pay insurance twice, first time (Lee ) for no reason, second time was at least worth it. read more

I originally saw Dr. Lee about 2 years ago, and thought highly of her attention to my skin disorder (a rash had developed on my leg). I have seen her two other times since then with no problem. But yesterday, what I experienced blew my mind and changed my perception on this practice for good. I am a cash paying patient, and also have medi cal. I drove all the way to SF from Oakland in the heavy rain and asked if I could see Dr. Lee on a drop in basis. My leg had developed a severe rash and I condsidered it an emergency. Immediately the office staff told me, "no new patients, no drop ins, and only a certain kind of insurance is accepted". Then they handed me a slip of paper that I could tell was copied over and over and given out to patients by the dozen, directing them to other dermatolgisits. The receptionist even told me i could go to ####.com and look for another doctor, and besides they were booked up. There were less than 3 people (all chinese senior citizens) waiting in lobby. I explained that I am a former patient and my chart is already with this office and that I didn't want to start over somewhere else. I didn't mind paying cash, but they repeated again and again that they do not accept cash. After fighting with them for over 10 minutes I gave up. Then I recall the first time I went there years ago, I had to fight and make a sob story that my rash was so bad that I couldn't even carry my new born baby, then an only then was I allowed to be seen. Dr. Lee is good, very good. But the policies and procedures, and the fob girls running office suck. I left there angry with my leg still in bad shape. I will never go back to this office who cares nothing about me and only allows poor elderly chinese people to be seen and that only have a certain type of insurance that they would not specify. Never have I received such rude service and been turned away despite my willingness to wait and to pay cash. I finally asked for my entire patient chart so I could go elsewhere. Thanks for nothing. You suck read more

This is my first Yelp review and while I want to highlight/support positive businesses, services and experiences.... unfortunately my encounter with Dr. Lee was not one. Complaints: -VERY RUSHED and I walked away feeling like another number as Dr. Lee left the room and didn't inform me the visit was over. I still had questions and her assistant asked me if it was urgent and if not that I could ask it at my next visit ( which I had no plans and no medical need for an additional appt. at that time) -UNNECESSARY BILLING as I had a biopsy done and instead of getting a call regarding the results (esp. if it was benign) I would have to schedule another appointment just so I could get told that in person?! I refused to come in to get billed for another visit and the office dropped the push be seen agian. *I've been to Dermatologists and had biopsies taken and if everything is good and benign there is no need to come in again. read more

Tried to book an appointment. Even though my insurance is in network they weren't taking any more from my insurance. I started to ask a question about why and they just hung up on on me mid sentence. With service like that why think they'd be any more professional in the office. read more

The staffs are very friendly and helpful, they helped me to complete the intake form and Dr. Jennifer Lee was also a professional specialist. She gave me a lot of advice about my skin problems and also I had a great treatment from her. read more

This office is well-run, has helpful staff, and the doctor is kind and experienced. I go in for check-ups periodically and feel confident I'm getting good care. Would highly recommend! read more