I usually go to my dealer for anything car related, but in this day their emissions inspection…read moremachine was down. Since I'd already planned the time from work, I Googled places nearby. This place had good reviews, so first I called to see what the wait was like, then drove over. The person I spoke to on the phone was pleasant. When I arrived, they asked me to scan a QR code to check in, that was neat. Although I went in for just an emissions inspection, the person who checked me in saw that my state inspection was due soon and suggested getting that done as well which I agreed to. Then I sat in the waiting area in the back and worked a bit. I wish I'd taken a picture of the waiting area before others arrived because it was so cute! It was decorated with a beach theme and there were small couches and arm chairs and games to play. I think the emissions and safety inspection took about an hour or a little more. When they finished the person who checked me out was also pleasant and chatty. He was reviewing my vehicle and what services I needed and I commented that it was much less than what my dealer recommended. He was very professional and said that the dealer might be more conservative but he believes in only getting what's necessary. I appreciated his take, and especially that he didn't feel the need to talk negatively about a competitor. I will absolutely be back to get my car serviced. It was a pleasant experience with pleasant people!

I went here for my cars state and emissions inspection. Most places I asked around had a 1+ hour…read morewait and weren't nice about their communication. I guess it's because my car is newer and they can't make money off state and emissions inspections unless cars are older usually. I called here before I went and they only had one car ahead of mine. When I showed up to the shop, there was someone working on another vehicle but was very friendly to me and asked me to wait while he looks at my car. I was dome in 30 minutes and was on my way! While waiting at the shop, I also overheard the mechanics conversation with a customer where they needed a costly car part replaced, and he even went ahead and called the manufacturer for the customer to see if there was still a warranty on the part. He also came up with other alternatives. A customer could use to pay for the expensive part. I've never seen a mechanic go this far for a customer before and it makes me want to come back in case there's ever issues with my car.

Ron is honest ,his work is solid, and his prices are fair...As far as I am concerned, his is the…read moreonly place I take my vehicles

A friend of mine recommended this shop to me after I was looking at some expensive repairs from my…read morelocal shop. She has been coming here for years. I reached out and spoke with the owner who was nice enough to take the time and give me a quote to do the repairs here instead. His prices seem fair and I appreciate knowing that I have another shop I can go to when needed. Thank you, Ron!

Excellent service! Highly recommend…read more I spoke with Eddie and he was knowledgeable and fantastic with servicing my vehicle

Eddie is amazing!! The service was absolutely amazing and thoroughly completed. I needed a new…read morewater pump and the pricing was very fair and not overpriced. I ended up leaving my old mechanic based on his location and Eddie's new location to my home. There has been no disappointment. I recommend him to anyone.

Highly Recommend Sam's Auto Service!…read more Finding an honest mechanic can feel almost impossible these days, but I can honestly say I found one. A few days ago, my 2017 Ford Edge started making a loud metal rattling noise. I had previously been told by another shop that my engine mounts needed to be replaced, so I assumed one of them had finally failed. I called my regular mechanic for an estimate, but never heard back, so I started calling other shops. After reading so many positive reviews about Sam's Auto Service, especially the ones mentioning Lopez and his honesty, I decided to give them a call. Lopez answered, gave me a fair ballpark estimate for replacing the engine mounts, explained the labor costs, and told me to bring it in. He even said that if it turned out to be the engine mounts, there was a good chance I'd have my vehicle back the same day. After inspecting my vehicle, he didn't try to sell me the repair I thought I needed. Instead, he called me and explained that my engine mounts were not the problem. The real issue was a cracked flywheel. That immediately told me I was dealing with an honest shop that diagnoses the actual problem instead of replacing parts that don't need to be replaced. Lopez sent me photos showing the cracked flywheel while it was still installed in my vehicle so I could actually see the damage for myself. I have never had another mechanic take the time to do that. Throughout the entire process, he kept me updated on everything, including when the parts arrived and the progress of the repair. That level of communication and transparency is rare these days. Before approving the repair, I did my own research on what it typically costs to replace a flywheel, and I found that Sam's estimate was very fair and competitively priced. There were no surprise charges, no pressure, and no unnecessary upselling. During the repair, they also replaced the transmission fluid since the transmission had to be removed to replace the flywheel, and they completed a front-end alignment before returning my vehicle. It's obvious they take pride in doing the job correctly instead of cutting corners. Customer service like this is hard to find. Honest work, fair pricing, excellent communication, and treating customers with respect goes a long way. One thing that really stood out to me was the trust they built throughout the process. They took the time to explain everything, showed me exactly what was wrong instead of expecting me to simply take their word for it, and made sure I understood the repair before moving forward. As someone who likes to research things before spending money, I truly appreciated that level of honesty and transparency. Without a doubt, I have found my new mechanic. Sam's Auto Service has earned my trust, and Lopez's professionalism and customer service were second to none. I'll be bringing all of my future vehicle repairs here, and I'll be recommending Sam's Auto Service to my family, friends, and anyone looking for an honest, knowledgeable, and reasonably priced mechanic. In a world where it's becoming harder to find businesses you can genuinely trust, Sam's Auto Service is one of the good ones.

The most trusted I ever met in my Mr. Lopez very cordial and respectful show you everything…read morethat's wrong with the car and explain it to you more than any has ever done and he does not try to rob you the MECHANIC EVER

What a nice surprise these guys were, holy shiz…read more For background I own a 2010 Audi S4, manual transmission, and it's been one of the slicker cars I've owned in my 50 years. No accidents, in great shape, unique enough, and best of all, paid off. I've been taking it to Audi Tyson's Corner religiously since 2021 (a phenomenal shop in its own right), but after deciding to sell my beloved S4 on carsandbids.com, I wasn't ready to pony up $6K for the recommended service (carbon cleaning). I shopped around here on Yelp for a better deal and Edwin & his team replied within a day. I was a little sus given I tend to ignore Yelp replies from businesses with no reviews, but Edwin talked the talk so I checked them out on Google. They were on point and looked legit, so I started a convo about what was going on & what ATC recommended, and Edwin came back with a solid quote. From our brief discussions in their small office (hard to find btw but worth tracking them down), it's clear Edwin knows German engines, and even sent me some footage of before/after pix of the cylinders when it was done. When I picked it up, he popped the hood and explained what they did, one of them being a repair that it looks like ATC missed. The car was noticeably more responsive on the drive back to VA, like the first time I drove it. No lag, drag, limp or sputter. I'm headed back in given the check engine light is on (it was the main indicator to this latest problem) but I'm guessing it's an easy enough fix. Edwin said bring it in anytime. I reconsidered selling it for like 3 minutes after returning home, but then realized the roads, drivers, and people of the DMV are some of the worst I've ever seen, so I'm sticking with unloading it. Given the Capitol region has completely destroyed any and all joy I take in driving, I'm buying something that I wouldn't be too upset about when I'm eventually hit by one of the tens of thousands reckless idiot drivers of the DMV. Thanks to DriveOne, I might be able to at least chase them down better after they do so.

Best in the business. Old school mechanics with big hearts. They installed the front suspension…read more(upper and lower control arms, springs, and shocks) as well as rear suspension (leaf springs and shocks). THe took their time and really showed professionalism. Best part, prices were reasonable. Couldn't ask for more. Thank you all so much.

I have been a cleint of Mr. Holmes for more than 20 years. Mr. Holmes and his staff NEVER…read moredissapoint. He is patient and doesnt take advantage of women! The pricing and service are TOP RATE! I have recommended this Mechanic to friends, family and co-weorkers alike. All have been satisfied with the service provided! I suggest you give Mr. Holmes a call if you are EVER in need of any type of car repairs/service. You definitely wont be sorry-IB, Mitchellville, MD

i had a bad experience with homes automotive. it was a situation whereas i gave marc over $6500 for…read morerepair repairs on a vehicle and come to find out none of the work was done for an example axles tuneups i asked for all my sensors to be cleaned there was a situation, whereas though i got a transmission rebuild, and i starred to get transmission leaks coming from the front of my vehicle, but his workers told me that it was a dipstick problem come to find out. it wasn't a dipstick problem. the dipstick to my transmission, but come to find out that wasn't the case so they like to tell you things that's wrong with your car that isn't wrong with your car if you want good reliable please i recommend you find somewhere else. this is not a good place to try to get your car fixed because it's not done properly and professionally. i have a lawsuit out right now on this business. just waiting for my lawyer to finish gathering up all the evidence he needs.

With a newborn, I lost track of time and my car was due for a state safety inspection. It was the…read morelast Saturday of the month and I realized late in the afternoon that I needed to get this done. Most of the other locations closed around 2 so I was searching for a place opened around 3/4. Luckily, I found this spot through a quick google search and I drove right over. When I got here, they were able to check my car right away. It took about 10-15 mins and they were super nice. I was very thankful they were opened a bit later on a Saturday. Thank you Umer!

My tire light came on - one day after i got four new tires! Saw the Sunoco station and drove in -…read moretold Benjamin who works there. He immediately checked them, put in more air, explained what you need to be careful of when putting on new tires (especially on a car like mine with small tires). He also made sure I knew exactly how to reset the tire pressure warning light. He was super helpful and friendly, even though I wan't buying anything, not even gas. He really seemed to know his stuff about tires - If you need anything done that involves tires. Benjamin is your guy!

I've been using Capitol Hill Auto Service for regular maintenance on my Honda Accord for over a…read moreyear now, including oil changes, brake service, and transmission fluid flushes. Their team is always transparent about what actually needs attention and never pressures me into unnecessary repairs. During my last visit, they noticed my brake pads were wearing unevenly and fixed the issue before it caused rotor damage. The pricing has always been fair, and the work is consistently reliable. I can absolutely see why they've built such a strong reputation locally.

Honest estimates, great service. Very efficient and always professional. This place is a gem.read more