Bad front desk worker very rude. Called a week ago for inquiry and tone was very rude so they did…read morenot get my business.

I didn't have any problems in my car until I took it here I changed the radiator and some how my AC…read morestopped working and it appear the check engine light and they didn't want to fix the mistake they did because they tried to change me a lot to fix the problem they did

I had such an exceptional experience working with Andy from Mastertech. Superb customer service,…read morewill work on just about every make and model and most importantly will do an amazing job at whatever they do. So far they worked on two of my cars, they will be my one stop shop from now on. Thanks again Andy!

Terrible customer service. They agreed to check out my vehicle on Tuesday, and I told them we'd be…read morethere on Friday to pick it up. The mechanic made it seem like everything was fine and the vehicle would be ready, but when we showed up to pick up the vehicle, they still hadn't even looked at it. They didn't start checking it out until I arrived, and that's when they found two holes in the engine. If they had checked it out right away, they would've known sooner. Don't EVER take your vehicle here--worst shop ever.

Came out to my location and diagnosed the problem with my vehicle. Customer service and…read morecommunication was top notch. Price for the service was very reasonable.

Finding a trust worthy mecía priceless, and getting great rates for quality work is defiantly worth…read moreyour time to take your car repairs to here. Personally I go out of my way and drive an hour and fifteen minutes to get Robinson Poyne's high quality service and best rates service :)

Per the advice of my mother, who was a previous customer, I stopped in for a pre-trip inspection…read morebefore a very lengthy road trip. I was the first to arrive (before the shop opened), as I wanted to be in and out as quickly as possible. The young lady at the front desk assisted me and informed me that the service required full payment upfront. Now, for many businesses, this would be a red flag. But given the nature of this particular establishment, along with its solid reputation, I was completely OK with this. You've heard of "dine and dash," involving people who eat and skip out on their bill, so I'm sure that this business didn't want to deal with people who "drive and dash." Anyway.... The mechanic started working on my vehicle immediately and was extremely thorough. Shortly thereafter, I had the pleasure of meeting the owner, Mr. John, when he entered the sitting area/lobby. I asked if he was the owner because he just had that commanding presence that most owners possess & I wanted to speak with him directly. I informed Mr. John about why I came to his shop and truly appreciated the time and care he put into servicing my vehicle to ensure that it was safe. He told me that he could tell I took care of it, and that for its age, it was in great shape. Mr. John even went the extra mile (see what I did there, haha) and showed me some things that were worn and would eventually need repair. This was great info, not only so I know what to expect for a future visit to my local auto repair shop but also because I decided to have some of the work performed that same day. I felt it was wise to get it out of the way and not have to worry about anything breaking while on the road. Mr. John even told me to call once I arrived at my destination, which further proved that he genuinely cares about his customers and takes great pride in his work. I called the following week and let the young lady at the service desk know that my trip was smooth!

Mr. John will give it to you straight with fair pricing. Originally brought my Audi Q5 in for a…read morecoolant leak. After diagnosing the problem he informed me the cost of repairs would be almost equivalent to an engine replacement. As the issue could be a simple water pump or more complex as a blown head gasket. Needless to say the work was not performed but I appreciated his honesty!

Went in for my CV boot, ended up needing to replace a valve cover gasket. I don't know how but my…read morecar also started making a noise. When I went back to him he told me it was my turbo and it would cost me $5000. He decided rather than fix the cv boot that he'd just fix the axle for $1800. I told my regular mechanic and he screamed. Oh btw, he also charged me an extra $100 to take a look at what I believe he broke, but denied he did. My car never emitted smoke before him but anyone who owns a BMW knows once your engine valve has been opened you basically need to replace the gasket and likely the cover. All that said, I could be wrong and it's all a coincidence. Just go to the dealership and if it's too expensive there find a regular mechanic. DO NOT GO TO THIS GUY!

Service was great just had to wait for awhile til the mechanic arrived..no reason why he was late…read morebut other than that it was just an oil change. Wish they can possibly help with my brake services but I had to find the part number which I do t think they were able to.

I found these guys after I had spent a lot of money on my truck and another shop. I finally got…read moretired of dealing with that repair place and went to Jackie at ARC. I was so impressed that now that is the only place I take my cars. The guys at Speed Center (closed now) told me to get some work I wanted there and sure enough jackie (ARC) came through.

I went here for a vehicle inspection. They were very professional and kept me in the loop when it…read morecame to the wait time. I would definitely go again. My only thing is that you can't really drop off your vehicle overnight. I guess it's just the area.

I Miss the original owner. The new owner only cares about money. I paid a diagnostic fee and came…read morein for a wheel alignment. They kept my vehicle for 5 days after quoting a price to hold it over the weekend. Then, they gave me a different price. On day 5, the price doubled. I went to another mechanic for a wheel alignment and was told it was just a front inner & outer tire rod end issue- no tire problem or issues with the tie rods front and back that would cost $1300 at this place. SMH! Save your money and time. What tire rod fix cost this much. Really My son says this place isn't the same anymore. I've been with this business for ten years. I've found a new mechanic who won't try to scam women. They just make up stories. Don't go--save your money.

Last year I took my son's car there. The guy told me it would be ready in a couple days which…read moreturned into over a week. He told me a quick date just so he could get the car in and get paid. He has no right to hold on to my vehicle. He doesn't care what kind of inconvenience he imposes on his customers. Fast forward to today, my son takes his truck in to get the AC checked. They say he has to get it replaced. BUT, they can't give an estimate because the guy who does the estimates isn't in until Monday. Then he has the nerve to say if we take the vehicle home he has to charge a diagnostic fee, all of a sudden thats policy, because we might take it somewhere else to get it fixed. Like it was our fault his guy isn't there. His mom asked to text the receptionist who knows us and he says he doesn't have her number/jcan't text her. She gets the keys to leave and suddenly he's texted the receptionist and he's trying to work something out. Mind you we have been using this shop for over 20 years! That has never been "policy". And what right does he have to hold our vehicle over the weekend. Notice the theme. All this guy wants is money. He'll say anything to get you to leave the vehicle to make a buck. The previous owner was thoughtful, helpful, thorough and timely. This guy is the total opposite and has zero appreciation for long time customers. The mechanics and receptionists are top notch, the owner not so much. Beware of getting anytime other than an oil change.

I had a fantastic experience with Bowie Auto Clinic! They did an excellent job on my Toyota…read more4Runner's brakes, and the entire process was smooth and professional from start to finish. What really stood out was their communication. They kept me informed throughout the repair, provided updates on the progress, and let me know exactly when my car would be ready for pickup. The work was done right, on time, and with great attention to detail. It's refreshing to find an auto repair shop you can trust. I highly recommend Bowie Auto Clinic to anyone looking for quality work, honest communication, and great customer service. I'll definitely be coming back for any future repairs!

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!