What a nice surprise these guys were, holy shiz…read more For background I own a 2010 Audi S4, manual transmission, and it's been one of the slicker cars I've owned in my 50 years. No accidents, in great shape, unique enough, and best of all, paid off. I've been taking it to Audi Tyson's Corner religiously since 2021 (a phenomenal shop in its own right), but after deciding to sell my beloved S4 on carsandbids.com, I wasn't ready to pony up $6K for the recommended service (carbon cleaning). I shopped around here on Yelp for a better deal and Edwin & his team replied within a day. I was a little sus given I tend to ignore Yelp replies from businesses with no reviews, but Edwin talked the talk so I checked them out on Google. They were on point and looked legit, so I started a convo about what was going on & what ATC recommended, and Edwin came back with a solid quote. From our brief discussions in their small office (hard to find btw but worth tracking them down), it's clear Edwin knows German engines, and even sent me some footage of before/after pix of the cylinders when it was done. When I picked it up, he popped the hood and explained what they did, one of them being a repair that it looks like ATC missed. The car was noticeably more responsive on the drive back to VA, like the first time I drove it. No lag, drag, limp or sputter. I'm headed back in given the check engine light is on (it was the main indicator to this latest problem) but I'm guessing it's an easy enough fix. Edwin said bring it in anytime. I reconsidered selling it for like 3 minutes after returning home, but then realized the roads, drivers, and people of the DMV are some of the worst I've ever seen, so I'm sticking with unloading it. Given the Capitol region has completely destroyed any and all joy I take in driving, I'm buying something that I wouldn't be too upset about when I'm eventually hit by one of the tens of thousands reckless idiot drivers of the DMV. Thanks to DriveOne, I might be able to at least chase them down better after they do so.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

I came in with no knowledge of cars, just getting it ready for a long road trip. Jennifer at the…read moredesk was extremely helpful, she asked me questions to better understand what my car needed. She recommended a 120,000 mile check up, brakes, and a new belt. The service was done i think in a timely manner; I drove my car to FL the next day with absolutely no issue. 10/10 recommended

I Miss the original owner. The new owner only cares about money. I paid a diagnostic fee and came…read morein for a wheel alignment. They kept my vehicle for 5 days after quoting a price to hold it over the weekend. Then, they gave me a different price. On day 5, the price doubled. I went to another mechanic for a wheel alignment and was told it was just a front inner & outer tire rod end issue- no tire problem or issues with the tie rods front and back that would cost $1300 at this place. SMH! Save your money and time. What tire rod fix cost this much. Really My son says this place isn't the same anymore. I've been with this business for ten years. I've found a new mechanic who won't try to scam women. They just make up stories. Don't go--save your money.

This business is a rip off. At the end of the day, I'm starting to feel like they create the…read moreproblem then charge you an arm and leg to fix it. My husband has taken his vehicle twice and the cost they quoted to fix his car was outrageous. The most absurd thing they quoted was 95.00 to test drive the vehicle that they repaired. He was catching them in all types of lies. would urge you to avoid this place at all cost unless you have money to waste. I wish I could 0 stars.

I have been to this shop THREE TIMES THIS YEAR!!! I am EMBARRASSED to share how much I spent trying…read moreto get my car up and running again. They charged me twice for the same exact service gaslighting me to believe that my eyes were deceiving me. I had the receipts for both services. Everytime I leave this shop, there is a NEW problem. I refuse to take it back here. I am still waiting on a part that I paid for that's supposed to come from Germany. SCRATCH my previous review. DO NOT TAKE YOUR CAR TO THIS SHOP!!!! They Woo you in like they have good customer service etc...but the whole time, they are DRAINING YOUR POCKETS!

Ladies -- highly recommend. Fair, honest pricing, quick service, and genuinely friendly,…read moreprofessional staff.

I'm not one to go out of my way to write a bad review, but I found my experience with this auto…read moreshop to be particularly bad and want to make people aware of what they will potentially be dealing with. I was having problems with my battery, so I took my car here. They told me I needed a new battery. First of all, the price they wanted to charge me for the battery was significantly higher than anything I could find online, so I asked them to find a cheaper one. They did so, and I chalked that up to not being a car guy and the fact that after all, the shop does need to make money, which I understand. My understanding is that it's pretty standard for the diagnosis fee to be applied to repairs across many auto shops, and this shop advertises that right on their wall. It was one of the reasons I chose to give them my business. So when I saw the diagnostic fee not applied whatsoever to my final bill (400+ for them to change a battery), I asked them why. I got "oh I can do a $70 discount", as if they were doing me a favor. I told them that they advertise applying the diagnosis fee towards the total bill, to which they said "that is not true", and I told them it's right on their wall, which apparently the guy on the phone wasn't aware of. I ended up getting to talk to the "manager", who was pretty argumentative with me, and also tried to deny the existence of the advertisement. When I told him that I saw it with my own two eyes, he then tried to debate me on the definition of "advertising". He then said that the policy of applying the diagnostic fee towards the bill only applies for bills over either 1k or 10k (can't remember which it was). Whatever, I just wanted to be done with them at this point, so I took the $70 discount and moved on with my life. Or so I thought. I recently went to get in my car after letting it sit for a few days only for it to not start up (the original problem I took my car into this shop for). It was dead dead, couldn't even be jumped. I eventually called triple A, and they got it to start with their power jumper. I got a battery test done, and although the battery was fine, there is apparently an issue with the charging system. It sucks, but because of my original experience with this shop, I can't help but wonder if this was the issue from the start.. but obviously, I can't say so for sure, so take it with a grain of salt. I will say, the mechanics and desk workers themselves were quite friendly, but the manager was more interested in debating me than honoring what's on his own wall. Not a great experience overall.

I brought my car to Action Service Center after being told by an employee named Haseed that they…read moreoffer free estimates. That promise is also posted on their building. Based on that assurance, I dropped off my vehicle without signing any documents or authorizing any work. The next day, the owner, Mr. Farooq, claimed he had performed a diagnostic and demanded $240, even though I never agreed to it. I refused to pay for unauthorized work, and he refused to release my vehicle unless I paid the charge. This is coercive, unethical, bait and switch. Under Virginia Code § 59.1-207.3, no repair or diagnostic work may be performed without the customer's written or verbal authorization. Action Service Center violated this law and used bait-and-switch tactics to pressure payment. I do not recommend this shop to anyone seeking honest service. Their practices are deceptive, and they held my property over a charge I never agreed to. Completely no transparency!

My husband found this place after we got quoted an insane amount to get my AC fixed. The service…read morehere was great and the turnaround was amazing. I would recommend this place to more people. The staff members were nice and explained everything thoroughly. Prices are great as well Thank you guys again

Have been working with Aldo at Carmasters for a few years now. Got the initial recommendation from…read morea friend. Aldo is responsive, friendly, and always provides great service at reasonable prices. I initially had the transmission replaced on my 2015 ford focus in 2022, ordered the part to the shop and had my car towed there. Was back on the road in less than a week. Since then I've reached out several times for various mechanical inquiries (if you've driven or owned a focus you know my pain) and Aldo has always replied quickly, gotten me on the schedule and back driving with no check engine light ASAP. Highly recommend working with Car Masters.

This place is not empty 90% of the time for no reason, they are running a scam at this location to…read moremake up for their lack of daily income. Went in for a MD state inspection for a car that has 0 issues. I was called an hour later that i failed the inspection because "my back glass was too dark" then offered to remove the back windshield tint for a fee which i found laughable because: 1: He could have told me from the start that my back windshield was too dark before taking my money 2: I never heard anyone complain about back windshield being too dark 3: Offered to remove it for me for $100 The guy was extremely rude and when i took my complaint to the owner, he basically sent me away. So i took the same car out of anger to another place for the same inspection and passed it with no issue.

They are awesome. Had my 2009 mustang back on the road and driving good. They are fast and…read morereliable. I have gone to them in the past and recommended my coworkers from NASA to them. Great service all around. Thanks again Tony.. from NASA

Don't support this business, they just inspected my family members vehicle, told them what it…read morefailed for & charged them $140 for the inspection & told them it would be another $140 to re inspect the vehicle if they take the vehicle somewhere else to get the work done. That's definitely not how inspections work... I wish I could leave no stars... SMH