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    Sam's Auto Service

    3.8 (16 reviews)
    Closed • Closed

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    Services - Sam's Auto Service

    Auto steering and suspension repair

    Bumper repair

    Collision repair

    Sam's Auto Service Photos

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    Recommended Reviews - Sam's Auto Service

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    2 months ago

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    3 months ago

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    23 days ago

    This is my second time using the company and I was pleased both times. Very reasonable rates and completed my service to my satisfaction.

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    7 months ago

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    5 months ago

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    5 months ago

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    8 months ago

    Got my inspections done. Great service and job quality at Sams Shop. Highly recommended 5

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    4 months ago

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    10 months ago

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    7 years ago

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    15 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    Best kept secret! Great prices! Quick service! Great mechanics very knowledgeable!

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    9 years ago

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    8 years ago

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    Review Highlights - Sam's Auto Service

    “Sam's Auto Service has earned my trust, and Lopez's professionalism and customer service were second to none.”

    Mentioned in 4 reviews

    Read more highlights

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    NTB-National Tire & Battery - Excellent customer service road hazard tire repair!

    NTB-National Tire & Battery

    (92 reviews)

    Would I recommend this location? At this time, no but my answer has nothing to do with the…read moreemployees. The staff was polite, professional, and doing the best they could under extremely difficult working conditions. I visited this NTB location about a month or so ago, and it was one of the hottest days of the year. The air conditioning was not working, and it was extremely hot inside the building. I was so concerned that I contacted NTB's corporate office because no employee or customer should have to be in those conditions. The supervisor I spoke with assured me they would look into it. Now it's July 2026, and every time I drive past this location, I still see the doors wide open, which makes me believe the air conditioning still hasn't been repaired. If that's the case, I find it very disappointing. The employees were doing their best, but they were visibly sweating behind the front counter. I felt so bad for them that I went and bought everyone water. While they appreciated it, water doesn't solve the problem when people are working in excessive heat all day. In my opinion, it's unacceptable for employees to work in those conditions, especially while servicing vehicles. Businesses have a responsibility to provide a safe and reasonably comfortable work environment for both their employees and customers. Again, this review is not a reflection of the employees. They were courteous, respectful, and working hard despite the circumstances. My concern is with management's apparent failure to address what seems to be an ongoing issue after it was reported. This location also appears to be in need of significant updates. Until these conditions are corrected, I can't recommend this location. I sincerely hope NTB makes this a priority not just for its customers, but for the employees who show up to work there every day. They deserve better.

    AVOID AT ALL COSTS: Predatory Upselling & Unethical Practices at NTB Central Ave…read more The "gotcha" experience is, unfortunately, very real at the NTB located on Central Ave in Capital Heights. I have visited this location multiple times, and every single time, they engage in aggressive, unnecessary upselling--often pushing repairs that are not needed. The Incident On April 17, 2026, I visited this location for the last time for a simple tire alignment. Less than an hour after dropping off my vehicle, I received a call claiming they could not perform the alignment because I allegedly needed new lower control arms, quoting me $1,500 for the repair. I immediately told them to stop and went to retrieve my vehicle. Lack of Professionalism When I returned to pick up my car, I found my passenger window left wide open, leaving my vehicle completely exposed. When I asked the front counter staff for an explanation, they had no answer and were visibly confused--stuck like deer in headlights. I took my vehicle and left immediately. The Comparison The very next day, I took my vehicle to a different NTB location. The experience was night and day. The staff walked me around my entire vehicle, transparently explaining what services I needed now versus what might be needed in the future. None of their recommendations included the "required" lower control arms that the Central Ave location insisted upon. They completed the alignment without issue, and I was on my way. Final Warning After numerous engagements with this specific NTB, I can only describe it as a price-gouging money pit. These individuals lack basic morals and ethics and are actively trying to scam customers--especially the elderly(I listened to the Customer Service Agent Try to upsell a smart Elderly lady on at least 4 additional services). From a $400 battery to these fabricated $1,500 "repairs," their business practices are fraudulent. I will be contacting the State's Attorney and the Better Business Bureau to file a formal report. Buyer beware: Keep your family and your wallet away from this establishment.

    TMK

    TMK

    (5 reviews)

    I came with an issue of having my car steering to the right with a slight vibration through my…read moresteering wheel. I thought I had just needed an alignment. When I walked in there were two other customers being serviced so I spoke with the gentleman at the desk and asked if I needed an appointment and he advised I did not! So he immediately took my keys and went to my car to see the issue as I described it. After a test drive he decided that he needed to put it on the machine for further inspection. After a second test drive he came back inside and advised my issue was actually with my tires themselves. They gave me affordable quotes for both used and new tires and a short while later I was driving off with my car feeling as good as new! Quick diagnosis, accuracy and friendly service is what I received. I appreciate only having to get the needed items done and no pressure to get additional services! Thank you TMK Team!

    I went to this place because he fix my driver side wheel Cv boot and did alignment on my 2014…read moreNissan back in March of 2026. So I went back because my engine light came on and my car kept cutting off. He got a code which was the fuel injectors. He kept my car for two different times for the entire weekend and didn't fix nothing. Now when I call he keeps telling people he is not there. I already paid this man. Then he tried to charge me for things that I do not ask him to perform on my vehicle. Please they are a rip off . Nothing but Africans work there and they do not know what they are doing.

    Sam's Auto Service - autorepair - Updated October 2026

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