Friendly, professional, and no nonsense. This is my new go-to local auto repair shop :)read more

Small little shop in the cut near a craft store I always go to. Happen to see them and thought…read morelet's give them a try. Sure glad I did. Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed. Will be back! There is a coupon if you check in on YELP! So make sure you do.

This place is THE best auto repair shop I've dealt with in MD. I'll never take my car to a…read moredealer again! The owners are honest, friendly, and so accommodating. The body work was impeccable and was completed so quickly I was in disbelief!! I literally got my car back the same day. Please do take your car here! You wont regret it!

Bad front desk worker very rude. Called a week ago for inquiry and tone was very rude so they did…read morenot get my business.

I Miss the original owner. The new owner only cares about money. I paid a diagnostic fee and came…read morein for a wheel alignment. They kept my vehicle for 5 days after quoting a price to hold it over the weekend. Then, they gave me a different price. On day 5, the price doubled. I went to another mechanic for a wheel alignment and was told it was just a front inner & outer tire rod end issue- no tire problem or issues with the tie rods front and back that would cost $1300 at this place. SMH! Save your money and time. What tire rod fix cost this much. Really My son says this place isn't the same anymore. I've been with this business for ten years. I've found a new mechanic who won't try to scam women. They just make up stories. Don't go--save your money.

Last year I took my son's car there. The guy told me it would be ready in a couple days which…read moreturned into over a week. He told me a quick date just so he could get the car in and get paid. He has no right to hold on to my vehicle. He doesn't care what kind of inconvenience he imposes on his customers. Fast forward to today, my son takes his truck in to get the AC checked. They say he has to get it replaced. BUT, they can't give an estimate because the guy who does the estimates isn't in until Monday. Then he has the nerve to say if we take the vehicle home he has to charge a diagnostic fee, all of a sudden thats policy, because we might take it somewhere else to get it fixed. Like it was our fault his guy isn't there. His mom asked to text the receptionist who knows us and he says he doesn't have her number/jcan't text her. She gets the keys to leave and suddenly he's texted the receptionist and he's trying to work something out. Mind you we have been using this shop for over 20 years! That has never been "policy". And what right does he have to hold our vehicle over the weekend. Notice the theme. All this guy wants is money. He'll say anything to get you to leave the vehicle to make a buck. The previous owner was thoughtful, helpful, thorough and timely. This guy is the total opposite and has zero appreciation for long time customers. The mechanics and receptionists are top notch, the owner not so much. Beware of getting anytime other than an oil change.

I will definitely recommend branch avenue tire and auto service. Went in for oil change and tire…read morechange. I was in and out in no time. Excellent customer service great waiting area. It was a great experience and quality work.

Google says they are open and their website. They are not on a Saturday. Just looks BAD on so many…read morelevels.

I've been going to Dr. Auto for two years, and every visit has been outstanding. Their customer…read moreservice is consistently excellent, and the quality of work on my car is always top tier. I truly trust them with my vehicle.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..

I noticed that my 1st review was over 10 years ago. I am still coming here even though I live in…read morethe middle of Montgomery County. They are the ONLY people besides the dealer I take my cars to.

They told me they couldn't align my car due to a loose control rod. Both lower control rods were…read morereplaced the day before by my mechanic. I took it to another shop who completed the alignment right away. How sad! They have gotten many positives reviews but not from me!!

Bavarian Motor Repairs did an excellent job. They were professional, knowledgeable, and kept me…read moreinformed throughout the process. The work was completed correctly and on time, and I felt the pricing was fair for the quality of service. I'd definitely recommend them and will use them again.

I have been to this shop THREE TIMES THIS YEAR!!! I am EMBARRASSED to share how much I spent trying…read moreto get my car up and running again. They charged me twice for the same exact service gaslighting me to believe that my eyes were deceiving me. I had the receipts for both services. Everytime I leave this shop, there is a NEW problem. I refuse to take it back here. I am still waiting on a part that I paid for that's supposed to come from Germany. SCRATCH my previous review. DO NOT TAKE YOUR CAR TO THIS SHOP!!!! They Woo you in like they have good customer service etc...but the whole time, they are DRAINING YOUR POCKETS!

Good customer service, reasonable prices, car maintenance subscriptions…read more I was recommended by my cousin who is a mechanic and I trusted his judgement. My service was a diagnostic on my vehicle. It's in a pretty busy location but overall it was a great experience

Mr Johnson seems to care greatly about customer satisfaction. I feel my Subaru is safely in…read moreprofessional hands. The staff I encountered were very polite. They are very accommodating. In the past, I have found it very difficult to find a service center that is trustworthy. I advise anyone who is looking for expertise, reliability, trustworthiness and courtesy to visit this establishment. You will not be disappointed. Thank you Mr. Johnson you and your staff are a treasure.