Ray at New Hope Auto has been my mechanic for multiple vehicles for a few years now. He is an…read morehonest, straightforward guy and has always done fair by me. For example, I had to have a transmission rebuilt. Ray warrantied the work about a year later, there was a problem with the new transmission. Ray arranged to have the transmission rebuilt/replaced at no cost to me. I have had numerous other situations like that where Ray has looked out for me. I have been very happy with the service I have received from New Hope Auto.

Wedding day of a friend..we from drove 5 hours away. Day of wedding my vehicle picked up a screw in…read morethe front tire. Dropped it off picked it up an hour later and the tire was plugged and ready to go! Ray said "No charge." Made my day! Thanks Ray!! Good people!

I found the experience of getting new batteries great! My service agent Tyler was such a…read moreprofessional and helpful. They have multiple bays to handle lots of jobs. Best of all the price was the best in town. I had a wonderful experience and would recommend Chapel Hill Tire.

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

Yelp reviews should be based on facts, and my review is no exception. You serviced a family…read moremember's car and replaced suspension parts that were still in good working condition. The receipt lists some parts as replaced due to rust, while others were replaced without explanation. When I asked you over the phone why these parts were replaced, you stated it was because they were 10 years old. Honda does not require suspension parts to be replaced simply because of age unless they are worn, damaged, or malfunctioning. My advice to potential customers is simple: Get a second opinion before authorizing repairs and make sure the work is actually necessary.

While driving on the expressway we somehow blew a tire and found this place off the ramp. They…read moreinstantly took my car in and plugged my tire. Very reasonable priced excellent communication skills. Excellent customer service highly recommend this place. And the bonus was they were playing K-LOVE Christian contemporary in the waiting room :-)

My car started misfiring when I got into town and I was referred to USA Auto. Joe took great care…read moreof me providing a deeper diagnostic and options on how to move forward. I really appreciate how he explained the process. They even offered me a loaner vehicle. A honest mechanic is invaluable! USA Auto provided great customer service at a great price. My only regret is that I'm not local. I'd definitely bring my car back to this shop.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

I don't recommend these guys. Not trustworthy. I took my 3500 sprinter there for checking…read morealignment. They made me to pay $50 for checking alignment when no any other shops charge you for checking but charging for alignment. Be aware! Then they sad they can't align my front without installing a Cam Bolt Kit for $90 and $160 labor plus I need new front tires. So went to Schneider Tire to double check for free. They align my tires with no cam bolt kit and sad I can go another year on my tires with no problem. I was a lot happier.

I'm calling BS on these negative reviews. Not on their experience - that is what it is. But on how…read morethey interpret it. The conclusions drawn are of incompetence and impropriety. That is just not true. I've known these people for well over a decade. They have worked on my cars for nearly that long. One is my neighbor. They are honest, hardworking, kind, and very knowledgeable. Do they make mistakes? Sure. We all do. Could you get a better deal or a different diagnosis somewhere else? Again, sure. You should always get a second opinion before doing major work. On anything. Just as you would with a medical procedure. A different diagnosis or pricing doesn't impugn the integrity and expertise of MJ Brothers. If you want to be treated fairly by experienced professionals, come here. You are in good hands.

I brought in my 2022 Ram 1500 for a starter replacement and they also recommended a rear…read moredifferential service, which I agreed to. I couldn't be happier with how it went. My service advisor, Shane Richardson, was knowledgeable, upfront and kept me in the loop from drop-off to pickup. He made the whole process easy. The best part is that both jobs were done in a single day. I got my truck back quickly and it's running great. No runaround and no unnecessary delays. If you want a service department that respects your time and does the job right, this is the place. Ask for Shane! Highly recommend.

Creech has been doing work on our vehicles for many years. The latest work on our Dodge Ram and…read moreTesla was excellent. We got them back on the road and they are running great! As always, work done professionally, quick turnaround and reasonable pricing. We will be back when we need your service. Thank you!

I spent 3600.00 to repair my vehicle and the same warning lights are still on I took my vehicle…read moreback they tried to charge an additional 1000.00 these people are scammers

From the owner: Call/Text 984-332-1365 for the best Auto Repair services in the Raleigh area. read more