I had such a genuinely great experience here, and it was all because of Maria. She has the kind of…read moreenergy that makes you feel instantly comfortable, like you're talking to someone who actually gets why needlepoint matters. I walked in thinking I'd just browse a little, and she somehow turned it into one of the most fun, easy shopping experiences I've had in a long time. Maria didn't just point me toward a wall of canvases. She asked what I liked, what my style was, what my mom might enjoy, and she actually listened. She pulled out options I never would've found on my own, explained the details without making me feel overwhelmed, and helped me pick out a canvas for myself that I'm honestly obsessed with. She also helped me choose one for my mom that feels so perfectly her it almost made me emotional. There's something really refreshing about someone who knows their craft and still treats you like a person instead of a transaction. Maria made the whole visit feel personal, thoughtful, and genuinely fun.

First thing is I love needlepoint, I'm a huge customer…read more I was a long time customer (40 years) of TheNeedlepointer in Edmonds, WA. This store was sold to someone in California and moved to California. In this sale/transition, I had items in the system to be finished. The wait for items during that time was a year+. Note that I invested $1K+ for the canvases and threads for these "sets" before prepaying for the finish work. The pre-paid finish work was over $1k. Previously, I've never had issues, so didn't think anything about time or $$. I knew it would show up eventually. When I got my finished items about a 1.5 years later, the finish work was all over the board and not what I asked for. I had some that were "soft" ornaments, which is what I asked for. Some where thing framed hard, some where think framed hard. The problem with this is that they were ornament "sets". So the finish work of each set didn't match. I called the new store and they told me that if I sent back the "sets" they'd send them out to have them "redone". I sent them all back at my cost and was told that it would be another year+ since they had to go back in line in the system for finishing. I agreed and then didn't think much about them. 2 years later I got a box of ripped up unfinished ornaments/needlepoint canvases with zero explanation. Imagine my shock! I called and asked "why they sent them back in the condition that they are in" . I got the run around on explanation for over a year, I kept having to send in the original paperwork and explain over and over to new people. My request was to complete the finish work that I paid for or refund the money so I could find someone to finish them on my own. They just kept giving me the run around, then a new person would respond and we'd go through the same process over and over. I am on my 5th person now. They offered me $200 to call it good. I declined. I think my next step is to take them to "quick claim court", I need to investigate how to do this. I recommend NEVER to use this company. There are so many other "needlework" shops out there that are reputable and super supportive. Its just been frustrating trying to deal with them long distance and since they don't answer their phone EVER, leaving messages and sending emails does nothing.

Exceptional quality and price! Will definitely use them again. They are cut above othersread more

Quick turn around time and quality embroidery. They even text when your order is ready for pickup…read more Will be going back!

They are great in their work. Local and onsite! Use this place for all of your embroidery and heat…read morepress needs!

I had a wonderful experience with RC embroidery. Great customer service, excellent finished…read moreproduct & very quick turn around time. Collaborating with them was a very pleasant experience in every way.

Only place I will go to for local custom t-shirts in Sac! Rico was great to work with, easy and…read morestraightforward to communicate with, very professional and great service overall. Would definitely recommend this place to anyone looking to get tshirts for their business, event, campaign etc. I've done 2 large order with Garage Champs and Rico helped me both times - he recommended me some blanks for a tshirt order I put in and helped me make sure the tshirts were exactly what I wanted. The tshirts were amazing and exactly what we needed! Thanks for a simple and effecient process, will definitely be coming back for more orders.

Snooty. Stuck up. Unfriendly. I was walking by and the roll…read moreup door was open. Busy people were working inside and I asked what the place was. A woman told me the name, and I asked what they did there. Instead of telling me they did screen printing and embroidery, the nasty woman I was speaking to gave me an angry sneer and lashed out with an angry "why‽" Don't put that a$$hole in any customer service position! And I'm definitely not bringing any of my screen printing or embroidery jobs to them!

Amazing reasonably priced gifts, huge selection. Stacey was great find the perfect gifts.read more

Mono Mia is a rare find in Sacramento. The most perfect gift shop with something for anyone,…read moreanytime. They are known for their monogramming services which allows me to personalize gifts I buy there or what I bring in. My "Go To" for graduation gifts, showers/weddings, new baby and anytime I am in need of a gift. And of course I manage to find plenty for myself! Their holiday decor is always on point too. Lucky me to have MM in our neighborhood!!

Great service great price she helped me pick out The…read moreperfect shirt to print on duper helpful I recommend them to all my friends , and will be using them again real soon . Fast service meet my deadline

Exceptional work! I quickly needed 15 beanies with my self-designed Logo for a fall league…read moresoftball team. Not only did they deliver at record time, the exceptional embroidered craftsmanship of my logo onto the beanies was absolutely amazing. This is my first time using this company and I love the attention to detail and great customer satisfaction communication. This gem is hidden between large buildings on Washington Blvd, and you can't see them from the street, but their excellent business talent is something you'll see and don't want to miss.

Highly Recommend! Quality Work and Amazing Service…read more We have been working with this company for years, and they never disappoint! The quality of their work is top-notch. Every year, our golf tournament participants and sponsors absolutely love the tee signs and banners. A huge shoutout to Jody, who is incredibly responsive over email and just fantastic at what she does. She makes the entire ordering and coordination process completely seamless. If you are looking for reliable, high-quality signage and exceptional customer service, look no further!

Jodie is amazing. She is professional, efficient, she has so much talent, when you give her an…read moreidea, she will make sure to get you what you're looking for. Best prices!

Our repeated visits to this store have always left us impressed. Ed and his team consistently…read moredeliver top-notch work, whether it's T-shirts or vehicle graphics.

I really wanted to support a local business, which is why I came here in the first place. I stopped…read morein to place what I felt was a pretty decent-sized order for custom baseball jerseys, hoping for some guidance since I was still working through the design. Instead, I got the impression that helping me wasn't really a priority. I was actually told it might be better to come back another time once I had everything figured out, even though that's exactly why I came in: for advice and assistance. While I was there, I was emailed some links and told to simply reply back for pricing. I did exactly that and received an automated response saying someone would get back to me within a day or two. Unfortunately, that response never came. No follow-up, no phone call, no email, just complete radio silence. When we met, I was reassured I had plenty of time to place the order, but because no one ever responded, I ended up scrambling at the last minute and had to take my business elsewhere. It's disappointing because I genuinely wanted to keep my business local. A simple response even to say you couldn't take on the job would have been appreciated. Instead, the lack of communication cost you a customer, and unfortunately, future orders as well.

They were very friendly! Excellent service! Did everything I asked for and helped me place…read moreeverything exactly how I wanted it! They were very patient with me and made my experience very easy. I will definitely be coming here again!!

Kind, considerate, and quick! What a good business! Look at my 1970s transfer on my 1980s sweater!read more