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    Ray & Wally's

    2.0 (5 reviews)
    Open 8:00 am - 4:00 pm
    Updated 2 months ago

    Services - Ray & Wally's

    Boat towing

    Car towing

    Motorcycle towing

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    Need A Lift Auto

    Need A Lift Auto

    3.7
    (3 reviews)

    I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

    If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

    Trace Automotive

    Trace Automotive

    2.1
    (7 reviews)

    It's a long story trace great guy Kyle great guy Ben kind of a dick but great guy…read more Don't wanna get into deep but don't work here if you don't wanna get paid on hours and if mistakes were made get deducted for said mistakes I txt trace in regards to my last pay check that hasn't been paid in almost two weeks his wife then proceeded to txt me ignorant things and said I was irritating her by being apologetic Management here forget it unfortunately Patti was a nice lady at first but come to find she works with feelings overall is a great place honestly just a few sour bad apples as anyplace would have but just a headache and sneakiness with Patti and Eli more bitterness then anything Wish the best for trace and hope he continues to thrive After multiple threats from trace and his leprechaun wife I was paid only 8 of my 25 hours when I asked for a itemized list for deductions they can't provide it lol AVOID THIS PLACE AT ALL COST SERIOUSLY

    You'll find it cheaper & quicker elsewhere!!…read more An easy job that should take 2hrs will be 2 days! And they will try to sell parts to you that you do not need Just coming in for a simple service *****Buyer beware***** I get it's hard times in 2021 but you can't go making the patrons pay for your unfortunate circumstances!!! NTB next time, tires/alignment ...in & out same day!! I asked NTB "what did it need?" NTB: "nothing other than an alignment" 6month transferrable alignment warranty to boot!!! Bad service all th he way around!!!!!

    Ray & Wally's - towing - Updated July 2026

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