I came in for a screening with Dr. Scott Lee, and the experience was excellent from start to…read morefinish. Dr. Lee is extremely professional, kind, and patient. He explained everything clearly, took his time to answer all my questions, and made the whole screening process feel calm and stress-free. I felt truly cared for and confident throughout the visit. It's not easy to find a doctor who is both highly knowledgeable and genuinely attentive - Dr. Lee is exactly that. Highly recommend!

Ever since I first met him I felt a sense a calmness, immediately in his presence. He's so…read morethorough, honest and patient. Also, unbelievably knowledgeable. Always asking for consent and personal feedback such as: feelings, thoughts, unlimited of questions. Dr. Lee is genuinely out for us the patients and our best interest. I've met with multiple other GI Docs and left feeling disregarded, minimized, disrespected, confused, and quite frankly treated like a dollar sign. I honestly have never felt more seen and comfortable with Dr. Lee. I don't have one bad thing to say about him or his staff. I highly recommend him! A shout out to Yasmeen. I'm always emailing and calling her, she's so nice, very knowledgeable, patient with me, and so understanding. She works very hard and is on top of everything. I always get a fast response no matter what. Even though it's probably not necessarily her job she always helps me. Not once has she made me bad or an inconvenience to her. She's super friendly, down to earth and still professional. Thank you so much. We need more cool peeps like you and Dr. Lee respectfully of course in the medical field.

Yesterday morning, I underwent a colonoscopy and endoscopy procedure which included the removal of…read moresome biopsies. I experienced some throat soreness yesterday evening, but thankfully, it has subsided today. Last night, I felt some bloating and discomfort in my abdominal area, which persists today, albeit without any significant pain. Despite this, I was able to resume my normal activities today, which is made easier by the fact that I am currently on summer break. Following the procedures yesterday, I was informed about certain protocol guidelines for my condition. It was discovered that I have diverticulosis and some hemorrhoids. I must express my admiration for Dr. Solaimani, who is an exceptional gastroenterologist/surgeon. During my follow-up appointment, we will discuss a treatment plan.

Dr. Salaimani is a wonderful Dr.. after my second endoscopy he called and explained the results and…read morethe treatment plan. After that, I had an ultrasound of my liver and found an issue so I made an appointment. Unfortunately I was seen by a nurse practitioner who launched into the results from a while ago that I already talked to the dr. about. I stopped he and told her that I was there for a different issue. She said that she wanted to go over the results from tests done months ago and would get to the liver issue later. Update: No one answers the phone down there and instead an "AI" assistant answers but offers no help. My appointment with the dr has been scheduled 5 months out. The Dr is great- his support staff, including the snotty NP, is not helpful or caring.

She's always very professional and interested and respectful when we speak…read more I appreciate her help each time we talk

Avani is excellent. She cares about her patients. Takes her time and doesn't rush you. Very…read moreconscientious. Her advice has been extremely beneficial.

I took my Mother to see Dr. Negusse, it was a wonderful experience. She made my mother feel very…read morerelaxed and easy to talk to. The whole staff was amazing , very nice To us. We felt right at home.

The office staff, particularly whoever handles scheduling, does not seem to be organized or…read morecommunicate well. On one occasion, I received multiple phone calls in the same day asking why I had scheduled an appointment before my ultrasound was completed. I repeatedly explained that the appointment was to discuss the results of a previous ultrasound, which had already been completed and was in my chart. Despite explaining this several times, they continued to question me. The final issue that led me to cancel my care was when I was scheduled for an endoscopy. No one contacted me beforehand to explain what my out-of-pocket cost would be. Since my procedure was the next day, I called the office because I didn't want to be surprised by a large bill. I spoke with Maggie, and the interaction was extremely disappointing. Rather than listening to my concerns, she repeatedly talked over me while I was simply trying to understand why the office couldn't provide an estimate after obtaining the insurance authorization. It felt like the office was focused on getting paid by the insurance company but not on making sure patients understood their financial responsibility ahead of time. Instead of helping, Maggie told me to call my insurance company or the surgery center myself. I explained that I didn't understand why I had to make multiple phone calls when the procedure had been scheduled through their office. Even after I politely asked her to let me finish speaking, she continued interrupting me and eventually hung up on me. I have worked in customer service for many years, and throughout the conversation I remained respectful. There was nothing that justified ending the call that way. As a result of this experience, I canceled my procedure and will be finding another gastroenterologist. The physician may be excellent, but the office staff's communication, professionalism, and customer service need significant improvement. Based on my experience, I cannot recommend this practice.

Dr. Lah was very professional and brutally honest. His staff handled the appointment and transfer…read moreof medical records in a timely manner.

I want to make an appointment for my mother, the signal may be bad for the first time.and I tried…read moreseveral more later, the operator didn't answer directly. Doesn't she know how dangerous this is for the patient,very Irresponsible

Came into this medical center last year because I didn't have insurance. The staff was VERY…read moreufriendly and extremely rude.... Once my procedure came around, I mentioned to the doctor I needed a decent amount of anesthesia however she didn't give me enough causing me to wake up in the middle of my surgery. They upped the dosage for me to fall asleep but didn't complete the surgery and blamed me for "needing too much aesthetically. She lied to my face and still charged me $1000 for a procedure she did wrong and didn't even finish. Please do not go here, doesn't deserve even 1 star...

Called the office to make an appointment. The staff would not give me an appointment or even…read morethough my insurance does not require a referral. Quite dismissive in their approach - not a pleasant phone call.

The worst experience of my life! I had 3 procedures with no answers. On the last procedure they put…read morefluid down my throat and caused pneumonia in all 3 lobes of my left lung- one month later and still pneumonia is not resolved

Made an appointment for my husband coz his gtube is leaking and there's black coming out of the…read morehole. Wendy called and told us that the doctor refer us to Loma Linda . They could have called us earlier to let us know not on the day of the appointment. What's the difference in there office here in Brockton and Loma Linda??? I made the appointment 3 weeks ago!!!!

Is there a trick to getting through to this office?I've left 2 messages and have not heard back…read morefrom anyone. Saw Dr Ashby backs in 2020 and really liked him. I planned on returning, but doesn't look like it's in the cards for me. I can't get a hold of anyone at the office!

Good luck trying to schedule an appt. Nobody answers the phone here. Called 3 different times…read moreduring biz hours.

Was late 15 minutes called the call center to let them know. Put me down as a now show. Dr has left…read morefor the day. Next appointment in 4 months. Waited 4 months for this one. Total joke!

My gastroenterologist (GI) doctor Mrs. Sharmila Patel is very helpful. No wait, she is always on…read moretime. Many times she goes out of the way to help and get an appointment.She explains the treatment and diagnoses fully.

Every single time I've come here, the experience has been the same: long, endless waits and a…read moredoctor who rushes through visits so fast it makes me wonder why I was sitting in the waiting room for hours in the first place. It feels like they have zero respect for their patients' time or concerns. Beyond the waiting 1.5 hours in JUST the waiting room for a follow up, then another 30 minutes in the exam room before the dr comes in, the worst was when I was scheduled for an endoscopy. I checked in on time, expecting maybe a short delay (because things happen in healthcare). Instead, I sat in the main waiting room for over 3 hours. Not pre-op. Not being prepped. Just in a crowded lobby, staring at the walls, with absolutely no communication from staff. After three hours of this, I finally got up and left--completely frustrated and over it. Honestly, I should've walked out sooner. I got rescheduled for the next week, as the very first patient. When you do finally get taken back, the procedure area is no better. They make you power down your phone in front of them and show them that it's turned off. I understand phones might not be allowed during procedures, but here's the issue: after they take your phone, you're left sitting in pre-op for up to 2 more hours with nothing to do but stare at a blank wall. No updates. No reassurance. No communication at all. No sense of time. Just isolation and waiting. It's incredibly inconsiderate, especially for patients who are already anxious. I have a baby at home, and my time is not disposable. I can't afford to waste entire days sitting in waiting rooms and pre-op holding areas with no explanation, no updates, and no respect for the fact that patients have lives, families, and responsibilities. Add to that a doctor who doesn't take symptoms seriously ( and asks over and over about someone that was just asked about 1 minute prior ), and it's a recipe for patients to feel dismissed, unheard, and neglected. Healthcare is already stressful enough--you're usually going in because you don't feel well or because something is wrong. The last thing you should have to deal with is a system that treats you like an afterthought. Every visit here has been hours of wasted time, rushed interactions, and the sense that patients' concerns just don't matter. If you're considering coming here, know what you're signing up for: long waits, minimal communication, and a doctor who seems too busy (or unwilling) to actually listen. I would not recommend this practice to anyone who values their time, their sanity, or being treated with basic decency.

The appointments are all scheduled for the same time for all patients. They are not organized with…read morethe appointments. Disappointing. I been waiting more 1. Hours.