Love Dr Phan. He works great with my son and his staff is very pleasant. Nice to have cushions to…read morethrow around while the kiddos wait for their apt.

Dr. Phan and his entire team are absolute angels. Every single person we've encountered in this…read moreoffice has been kind, patient, and genuinely caring. We started bringing our firstborn in before she turned one, and from the very beginning, we were so thankful to have found this practice. Dr. Phan is thorough, kind, and direct. He makes both me and my husband laugh, and he always makes us feel heard and validated. He listens attentively to our concerns, provides sound, evidence-based advice, and truly demonstrates compassion and care with every visit. I just had our second baby on May 15. I was able to get an appointment scheduled the very next day (a Friday) for the following Monday morning. At that visit, we learned that our baby had lost 12% of her birth weight. This exact thing happened with our first, and our old pediatrician handled it terribly--immediately mentioning "failure to thrive" and making us feel panicked and inadequate. So this time, as Dr. Phan was gently walking me through the next steps, I started crying. But instead of jumping straight to suggesting formula, he encouraged me to take care of myself first and to pump to see what my output was. To my surprise, I was producing plenty of milk. That encouragement lit a fire in me--and by that Friday, our baby girl was already back to her birth weight. I am endlessly grateful for Dr. Phan. He was encouraging, compassionate, and honest throughout the process. Most importantly, he reassured me that he wasn't concerned about our baby's health, which gave me an incredible sense of peace. His calm confidence was the complete opposite of the fear and guilt we were met with from our previous pediatrician. Nurse Practitioner Ms. Shayla is also absolutely lovely--and our toddler adores her. For a while, our daughter was terrified of doctor visits, but Ms. Shayla completely changed that. She made her feel safe and comfortable, to the point where our daughter now chats her ear off the moment she walks in the room. Ms. Shayla has been a true gift in building trust and warmth around medical care for our little one. The front office and nursing staff are incredible as well. They are helpful, kind, patient, and consistently accommodating--especially when something urgent comes up. We always feel supported, never dismissed or rushed. Honestly, we never want to leave this area solely because of this practice. If we ever move, we're already prepared to make the drive back just to keep Dr. Phan and his team in our lives. Seriously--this office is amazing, and we are so, so grateful. Highly recommend to any parent looking for a pediatrician who leads with knowledge, compassion, and heart.

I normally dont do reviews, but this is the 2nd time I've had unprofessional service when I…read moredesperately needed proper and timely care for my kids. The first time I sat in the waiting room an hour and a half after my scheduled appointment to be seen just for the dr to brush off every concern. The whole visit took over 2 hours and there was only 1 other patient. The 2nd time was 3 weeks later and I showed up 10 min early for a 10am appointment. The receptionist took vitals and the dr wasn't even in the building. We sat in the waiting room for over 40 min before deciding to leave. The dr drove past me as I was leaving the parking lot lot. Apparently coming in late is becoming a normal practice for this dr. Beware this is not a medical group. This is one individual dr that runs this office. If she's not there on time youre waiting for her. I see she used to get great reviews, but maybe time has taken its tole and the quality isn't there anymore.

This is a long and overdue post. I brought my boys here when they were very 2-3 years old. The…read moredoctor was great, but her two assistants at the front desk made me want to keep coming back. The girls were so kind and thoughtful. They engaged with my kids. We moved and I called a few times requesting vaccine records and everytime I mention their names they still remember them and ask how they are doing. To me that is beyond special. If you're looking for a doctor and staff who truly care about your children this place is it. My boys are now 10 and 11 and I still remember this place fondly.

I have been bringing my daughter to this pediatric primary care provider for the past two and a…read morehalf years, and the care has been consistently exceptional. Scheduling is always easy, and they are very accommodating, often getting us in quickly when needed. The providers are thorough, take the time to discuss concerns, and truly listen, which is invaluable as a parent. The level of care and customer service is the reason I willingly drive over 15 minutes to come here. From the front desk staff to the medical providers, everyone is kind, professional, and wonderful with children. I highly recommend this practice to any family looking for a pediatric primary care provider they can trust.

Pediatric R Us has been amazing for my kids. They always receive the best care, and the staff…read moreprovides great customer service. Scheduling appointments or rescheduling is always easy and stress-free.

Oh my lord. This is the worst medical organization I have…read moreever dealt with in my 44 years of life. The level of incompetence in their staff is baffling. They are clearly minimum wage employees as they do not care a single iota about the CHILDREN they're supposed to be helping to receive medical care. Seriously. start over. fire all of them.

Funny that when I sign in I see they only have 3 stars…read more... My daughter has been bounced between 3 doctors in the last year because hers never has availability. The office staff is horribly rude, unhelpful and simply don't give a damn. I had a mishap with my daughter's athletic clearance for school and I needed a copy of her clearance prior to her 9 am camp/tryouts for her school sport.... I called them at 8:01. She informed me they'd have to call me later since they had to actually go look in her file. When I told her I needed it by 9 she told me she couldn't guarantee that and seemed annoyed. Thankfully she called me back within a couple minutes, but refused to email me a copy or any other route of getting it me. I had to drive 25 minutes out to the office to get it, now my daughter is late to her first day of camp/tryouts. When I showed up to get it, the one I spoke to on the phone wouldn't even turn around to look at me. By the way when I arrived their waiting room was empty. You mean to tell me in 2025 in the era of "paperless" there was NO way to get me this document! Email? Mychart? Seriously. Wow!

I took my son to see Dr. Monfared because he was sick. After examining him, she recommended a strep…read moretest, and my husband and I agreed. She later returned and told us that my son tested positive for strep. I then asked if my husband and I could also be tested, and she later told us that all three of us tested positive. However, we were not shown the test results. She prescribed antibiotics for my son. I asked if she could also prescribe antibiotics for my husband and me, but she said she could not, which I understood. After leaving, I decided to seek a second opinion the same day. Another doctor tested all three of us for strep, and all of the results came back negative. That doctor also showed us the actual test results. To be thorough, we also went to Hoag Urgent Care later that same day for another test, and those results also came back negative for strep. Both places told us that what my son has is most likely viral and does not require antibiotics. I want to give Dr. Monfared the benefit of the doubt, but this experience was very concerning. I'm not sure if there was an issue with the testing process, the test kit, or some other explanation. It was frightening because I was very close to giving my baby--who is under 18 months old--antibiotics that may not have been necessary. This situation was especially disappointing because I had hoped she could become my son's pediatrician. It is very easy to make appointments, often even on the same day, the office is close to us, and she appears to be easy to talk to.

Dr. Alex is always so sweet and patient with my little one. We always leave our visit with a smile…read moreand complete understanding of any of our concerns. Staff is sweet and welcoming always offering stickers and lollipops after visit.

I have been bringing BOTH my children here since birth and I can't express how AMAZING the ENTIRE…read moreSTAFF is. Dr Camacho/Lee are such amazing pediatricians and are very tentative to all your needs or concerns regarding your child. I have had ZERO issues with either pediatrician OR the front office staff. Dr. Camacho is my #1 and GO TO Dr. For the whiney ass parents complaining of a "wait time" longer than expected...have you ever thought that maybe the child in the back with the Dr. has a bigger issue than yours? You'll wait 5 minutes longer for your extra grande white girl double cup sugar drink @ the local coffee shop, but you won't wait an extra 10 minutes to see the Dr.!? Keep in mind, somedays there is only ONE pediatrician on hand. PATIENCE WORKS WONDERS. Daisy & Maria are by far the best. Not sure where the BULLSHIT comments about them came from. They are always very professional & helpful whether it's just to make a last minute SAME DAY appointment (not many Dr's offer this), referrals, labs,etc. If you're looking for a PROFESSIONAL & FRIENDLY pediatrician's office for your kid/kids, than this is the place. If you can't wait an extra 10 minutes cause you're missing your soap opera @ home and think that YOUR child needs to be seen the very second you walk in, than go elsewhere. This is by far hands down the best pediatrician's office in the area. BE PATIENT! SOME KIDS HAVE BIGGER ISSUES THAN YOURS!

I love coming to this office. The nurses and doctors are super nice and make my toddler feel at…read moreease.

Dr. Gore has been my primary care doctor for over 10 years. She is very patient, knowledgeable, and…read moreresponsive. She gets back to me quickly and answers all of my questions. She is very caring and calming. I love having her as my doctor. She has helped me through some difficult times in getting to the root of the problems.

I started seeing Dr. Gore in 2020 and did not hesitate to make her my PCP. She is very kind and…read moredoes a great job of listening to my concerns. She is also very knowledgeable and is able to clearly answer any questions I have regarding my health. I moved to Ventura County a few years ago for work, but I continue to see Dr. Gore for my annual physicals. Booking an appointment with her is very straightforward. I go through the myChart app, which also displays all of my past health history, vaccinations, test results...etc. If I have any feedback, it's that Dr. Gore is very busy and it can take a while to find an opening in her schedule. However, I book my annual physical months in advance and she typically has many more openings through virtual appointments. Overall, I'm very impressed with my experience with Dr. Gore and I plan to have her as my PCP for many years to come.

I have 5 kids (ages 14-1) and have been taking them to Dr. Tarin's office for the past 7 years. I…read morehave nothing but good experiences. One of my children has severe Cerebral Palsy and is seen more often, needs referrals and prescriptions. The other 4 are typically developing and healthy, only going in for yearly check ups and if they're sick. Dr. Tarin and Dr. Phan take time to connect with myself and my kids, listen to my concerns and take them seriously. They are quick to put in all prescriptions and stay on top of referrals and the "extra" things that my daughter needs. I'm very impressed with their bedside manner and knowledge. I feel my kids are in great hands!

If I could give this place 0 stars I would. At first we loved this place. Brought her in when she…read morewas a week old. Healthy baby. Brought her in for her 2 months healthy baby. 4 month visit the doctor asked me about vaccines and I am indeed anti vac. And as soon as I told her that all of a sudden my healthy baby has a heart murmur. I'm sorry but you are a doctor and just because we have different opinions doesn't mean you should tell me something that is not true and instill fear into me and her father. Of course we got a second opinion from someone who is WELL trusted and actually believes what we believe in and told me that yes this "Doctor" told us this out of anger. How dare you! How dare you tell a family that just had a baby that our sweet healthy vulnerable daughter is sick. Sorry you didn't meet your quota for the day on your vaccinations. Good riddance.

I'm a former patient of Dr. D'Sylva, and like many other male patients of hers I was circumcised…read more This is a cruel, barbaric and unspeakably horrible practice but what made it so egregious is that from the moment I could speak, I communicated my intense never-ending pain. Rather than addressing my concerns or treating me with dignity, she opted to put them to the side, deflect or just ship me off to a Urologist for other problems I had. It does not require Sherlock Holmes to investigate the root cause of my torment - she botched my circumcision and chose to not accept responsibility. She denied me dignity, my human rights and my right to a healthy sex life.

Dr D'Sylva is not there new dr doesn't even check my son and sent him to ER. Dr. Mohamed doesn't…read moreeven recognize the viral rash on his butts and sent him to ER even when I told him my son has hand foot and mouth disease. He barely took a look at his rash too. I can't believe it ! I had to wait in the ER for a PA to tell me it's just a viral rash and not to worry. I won't come back to this office again because of this.

I wanted to write an updated review since my last one was when our son was going to this place for…read morethe first time. Now our son is almost 2, and I'm still unbelievably impressed with Dr. Ortuno & his office. He really is amazing and I can't express that enough. You can tell how much he loves his job & how down to earth he is. He's so easy to talk to and he really cares about your child. I wish I had a pediatrician like him when I was little because it would've made going to the doctors much more easier and less stressful. He's patient, caring and gives great advice when we ask for tips. I make sure to recommend him to anyone in the area looking for a fantastic pediatrician. We are forever thankful.

LOVE Dr. Ortuno and his MA Kara. Both of them have have been so kind to both my kids and spent as…read moremuch time with them as needed in their apts. Kara is the FASTEST shot giver EVER!!! Neither of my kids cried when she gave them their shots!!! My son is an epileptic and is also under Dr care at CHOC... Kara has helped me a billion times with referrals and confusing paperwork!!! Both of their level of care is beyond awesome... I am sad to see her go.