Rich and Rob are great communicators and very professional. I would recommend them to anyone having the rat issues we have.

Absolutely amazing customer service. I am so glad I decided with them instead of other main brand services. They spent a good long hours just working around my home, attic, crawl space, roof, etc. Their team is super knowledgeable and available to answer any questions at all times. Their servicemen Zayne and Luis were very down to earth and easy to communicate with and even went above and beyond to help with the rat containment issue. Couldn't ask for a better group of people to work with. Business owner Anthony was absolutely gracious and helpful to our cause. What a team! You won't regret it! THEY ARE AMAZING - you just wait and see! read more

I am retracting my former review, he was out of town and i did not know. He has helped with all the problems with my tenant. My friend is going to use him on her property. He does return your call the same day. read more

Fast response, easy to schedule, flexible payment methods, and professional services. Free estimate done last week. Mr. Ignacio came over this morning, had the holes and gaps sealed and the attic cleaned up. He also went to the roof to check any possible issue. They will come back next week every week until the rat problem is gone. Rest assured that their price includes one year warranty. I will surely recommend this company. read more

Anthony and his team of professionals were very helpful with our little problem. We did the full exclusion and required us to remove and replace the insulation in the attic. They also added a molding to my garage to keep these critters out! Their work comes with a warranty so if you think they are back within the warranty time frame they will come out, check and remove. read more

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Top notch guys right here! Ignacio and Jacob were so kind to come out and take care of my rodent problem. They came out every time one was caught. I highly recommend them. And their prices were more reasonable than anyone else in town. Thank you for all your help! Your the best read more

Derek was the tech. Very nice man and everything went off right on schedule...to the minute actually. He did a great job of explaining the process, it went quickly and he also exolained the after care. Nobody wants pests but if we get them Id definately use them again! read more

Sorry to say but Ratpact did not work out for me. I was supposed to get attic, insides and underneath house all checked for rodents and possible entry ways. RatPact sealed opening around outside of house and put traps in attic. That's about all that was done along with weekly checks of the traps. The rat I had discovered was inside the house! The inside of the house was not checked and there was never a technician available to go under the house. I asked for the service to be discontinued prior to completion of the work and my money refunded. I received a partial refund for the work that had been done. read more

RatPac assessed my rental property and presented me with a variety of options to resolve the rodent issue that we have. Their goal is to ultimately make the customer happy, which I appreciate! I have already recommended them to clients, friends and neighbors. read more

I called because I began hearing scratching in the wall this past Sunday. I called Monday and by Tuesday the owner, Anthony, was here to assess my home. He was educating me on typical behaviors of rats versus mice, scratching is indicative of nesting, how large a hole needs to be to accommodate a rat, how exposed my attic is to pests, etc.. I was sold. They were here by Thursday and was able to patch up all the entrances into the attic with two layers of protection, foam and metal screen. They went into the attic to vacuum up the droppings and disinfect. The gentlemen that came over (Ignacio and Jacob) were professional, polite, respectful, and accommodating. They knew what they were doing, they talked me through the process and asked me to do a walk around to inspect what they had done. This action alone is very impressive because someone providing a service should always show you what they did just in case the one receiving the service has a question or concern. I highly recommend this company if you have a rat problem. Their one year warranty is great also. Veteran friendly. read more

Friday 12.6.19 -After reading all the reviews, I am starting this review early to show all stages of the transaction. I will update the review accordingly along the stages. After hearing some scratching in our wall, on Monday 12.2.19, I submitted my information to be contacted by Ray Pact representative. My wife and I met with Anthony on Monday 12.2.19. (Very fast turnaround). Anthony looked in our addict and gave his recommendation. We have decided to proceed with work starting on Monday 12.9.19. Anthony has informed us of a starting time between 8am-9am. A full vacuum of addict, sanitation of attic, exclusion sealing, 3 year warranty, traps set to catch any rat/rodent over 3 visits (T&TH every week), then blow in of cellulose green fiber insulation back into our attic. Communication with Anthony between our initial meeting and before work begins has been very good. Monday 12.9.19 - Ignacio and Hansel arrived at 7:55am. They were extremely friendly and knowledgeable. They asked me questions, walked me thru what to expect throughout the day, and encouraged me to ask as many questions as I would need to. They respected my home very much as noted by there wearing of foot coverings for my carpets protection. Throughout the process they periodically would keep me informed on how things where looking and going but also where they were finding entry points that they began to seal. They showed me many before and after pictures. Once the attic was clean, sanitized, and traps reset, they moved onto the exclusion. In my opinio, they went above and beyond the call of duty during exclusion. They went around the whole house and to the very top of my 2 story roof to find any and all possible entry points. They found many possible openings and began to seal up all entries. At times, I would share where I think a point of entry might have been and they quickly would go check it out. They included me in everything they did. Last but not least, the left my home clean just the way they arrived. Outstanding job by Ignacio and Hansel. 12.12.19 - First check back after insulation removal. Anthony arrived at 7am as we agreed upon. Everything went smooth; no complaints. 12.17.19 - Second check back after insulation removal. Ignacio and another guy (didn't get name) arrived 15 mins before schedule. They went up and even let me go see in the attic. Everything looked good still. 12.19.19 - Received a call then text from Zane. I let him know we would need to do Monday 12.23.19. He never responded back. I reached out to Anthony 12.20.19 and a final check back is to be done Monday 12.23.19 Final check back was completed. Frank was really nice and friendly. Overall, so far so good. The Team of RatPact is on point. Final re-insulation is scheduled for Tuesday 1/21 @ 7a 1.20.20 - Woke up this morning hearing scratching between our wall. Reached out to Anthony via text as there clearly is an unsealed entry. Re-scheduled re-insulation for 1/30 so we can ensure all point of entry are sealed. 1.20.20 - Zane came out re-inspected and was able to locate the unsealed entry. 1.30.20 - Ignacio and Hansel game out to re-insulate our attic. Once again, they were respectful and friendly. Final thoughts - The entire process was wonderful. Starting with Anthony the rest of the team was on top of things. The communication was always there. They were friendly and extremely respectful I Was very happy that RatPact DOES NOT re-insulate right away until they're 100% confident that the customer is ready and there are no more rodents anywhere. read more

They are responsive and reliable not to mention pretty affordable. We are still getting weekly visits to check all the traps. One minor complaint is that they are not the best about cleaning the rodent droppings. You have to mention it otherwise they just leave it as is. Other than that we are very happy to use their services and will continue on with their warranty program in case we have any issues with rodents in the future. read more

These guys are great, I originally had a different guy coming to get the rats that were in my attic. And it only kept getting worse. Eventually I got these guys to come. Robert and Jacob were the two that came to my house and they were really friendly and immediately started doing things the other guy had never done. Within a week I heard almost no more noises. And they continue to stop by every week and check up on me and replace the traps they set. Very good experience read more

Super fast response time! Anthony was very helpful and kind over the phone. Very upfront about the fees. Ignacio came by to clear the carcass from my mom's home and he was very professional and handled it in no time. My mom was very happy with the services provided. Totally recommend! read more

Worth. Every. Single. Penny! We had a rat infestation in our attic. We had been trying to manage it ourselves to no avail. These guys came in and immediately knew how the rats were getting in. They sealed up all the openings and set traps. We have dogs so they were very strategic in where they set the traps (they used spring traps so no poison). They came back weekly to check the traps until all the rats were gone. This took about two months. After we were placed in their warranty program for a year where they would return if we heard of any rats returning. When Upland had that big wind storm a week or so after we heard some pitter patter in our attic. My husband went on the roof and noticed a vent had blown off. He fixed it but rats were back and ratpact was back out at no charge. One Sunday afternoon I heard the trap spring behind my oven, and when I checked the rat was only half in the trap and still alive (OMG!). I didn't know what to do, I stared at it for two hours with gardening gloves on and a trash bag in hand trying to psych myself up enough to grab it. I couldn't do it... and I text ratpact, even though they were closed and all his guys had gone home for the day he made sure someone came out within an hour of my call. He took care of it. Ratpact does the job you don't want to do and for that reason it's worth every penny!!! I highly recommend them! read more

In our opinion, this company is such an unprofessional company. Their employee refused to include our squirrel removal(which is the main reason we had called and confirmed ahead of time.) Quoted us $7,600 as the estimate for just 2 rats removal. Then another employee called us at home at 9pm on a Friday night to ask how their visit went. Then more calls. We had to block them.Beware. We finally had it done, including squirrels, for $375 from a reputable company. read more

I opened the door to my dishwasher and a rat jumped out; my first encounter with rats. Anthony, owner of Rat Pact Ext, was one of the guys I called for an estimation; liked him the best because of the warranty plus cleaning and new insulation for the attic. Few months later I ran into a dead fat rat in my backyard, freaked out, covered it with a box and of course, called Anthony; next day he picked it up plus walked around the house, inside and out, to make sure everything was ok. Anthony has a great crew and they genuinely love and take pride in what they do. read more

Thank you Anthony! You have an awesome crew that works for you and I appreciate everything you guys have done. It truly was a nightmare living with rats in the attic And then our cats finding some in the house! Can you imagine? What a nightmare. Thankful for the cats to bring them to our attention inside the house because they are sneaky little buggers that stay along the baseboards. I've never experienced anything like this in my entire life. You guys sealed up all the holes All around the house and I just pray that no more enter the house. But if they do we have a warranty with you for a year. And then from that point on a great price for life. Thank you thank you thank you. Frank Martinez was out today and he is an awesome employee so polite so friendly and really does his job professionally. Your son Jacob was also very kind and nice and his coworker I think his name was Richard very nice young man. And the one just before Frank Martinez he was also very nice ~ all the guys!. Eileen is very kind too. We will be in touch if there's anything that arises. I highly recommend this company. They also work with you financially which most companies don't do like this company. With Covid hitting and losing jobs it's so appreciated that there's people out there like Anthony that runs a company like this. I did check around with a few other companies so I am A little educated on how other exterminators operate. If you have rats these are your guys. read more

I have to say that I am super impressed!!! Not only has there been great communication with each employee but everyone is terrific and they are super professional. I will say that if I could give 10 stars I would thank you guys for taking care of a huge mess at my moms and getting in and taking care of it will definitely be keeping this company around and am now a long time customer for life read more

I have been attempting to contact them multiple times. I have left messages on their answering machine, sent them emails and text. I have not received a response. I have paid them in full. I have a horrible smell in my basement and i am needing for them to clean out the traps but it seems as they do not want to come out. Why is it that you are avoiding your customers? Is this business out of business? After my original review I was contacted by Anthony right away. Anthony scheduled Luis to come out and he took care of business as promised. read more

We were in shock when an electrician told us there were rodent droppings in our attic. We never heard anything going on up there. I called Rat Pact and Anthony came out right away and accessed the problem. Ingnactio came out the next week and sealed all the holes. I decided to have old installation removed and new installed and the whole process from start to finish took about 3-4 weeks. Everyone I've come into contact there was very nice and professional. And their prices are very reasonable. I'm glad I found them on Google or we would still have rodents. Thanks for everything Rat Pact!!!! read more

Frank Martinez from RatPact Extermination is very professional and a great guy to know and work with. Every encounter I've had with him has been a pleasant one, despite the other stressors or critters I'm dealing with. I'd recommend Frank's services to anyone looking for a reliable extermination team! read more

I contacted Anthony (owner) to provide me an estimate to eliminate the rat problem I was having in my attic. Very professional and fair with his pricing. His 2 techs (Ignacio and Jacob) came out and did a very thorough job. Went completely over and around my roof closing off several small openings. Cleaned and sanitized the attic. The guys were very friendly, professional and made sure all my questions were addressed. They certainly know their business and would highly recommend! read more

Robert came out in a follow up for my year service and found a large DEAD rat in our garage attic. It was 9-10 inches long. He removed it and re-baited traps. He found another hole on our front porch area and secured it. He was very thorough and friendly. Job well done Robert!!! read more

I encountered a true professional today. I requested follow up services from Rat Pact exc and met Ignecio, a true professional. On time! He explained the process of pest control, identified and corrected numerous deficiencies, he was patient, thorough and very knowledgeable. Very engaging and egar to get to the source of my pest problems. I'm absolutely satisfied. I received "TOP NOTCH" service today. Thank you read more

I am so Happy with the crew came today to my House 2 guys so wonderful they explained everything what they are doing drive me to every step they was working. Thank u so much for ur job I am so Happy thank again Roberto and Kathya read more

Horrible service! First of all they came out to give us a quote and were 1hr late to appointment. I had to call them to see if they were still coming. They have me a window 3pm - 5pm. Didn't get her until after 6pm. My husband met with Anthony and discussed different options. We did have rat problem in the past which we hired another company, but when ended doing most of the work so we were very hesitant. Anthony seemed very knowledgeable and assured us that they would seal up all entry points interior/exterior, he also said they would vacuum and sanitize for any droppings. He also assured us that they would set traps and come check them once a week until our problem was gone, they never set up any follow up visits with us. Our problem still exist, a three year warranty was also included in the price we agreed upon. Since they came out the first time the only thing that had been done was was a slight cleaning in attic. See pics below and they sealed two holes on the outside of the house, set a couple traps. Anthony said they were going to go in attic, go on roof to really figure out how the critters were getting in.( both weren't done) Basically we paid $500 to seal 2 holes, and set a few traps. It's hard to believe the actually went up in the attic and sanitized/vacuumed when these pics are directly in front of our access. Promised to be back in one week and haven't heard from them since besides a text message saying we needed new installation (after my husband texted) and they would have someone back out. Still nothing, took our money and that's the end of it. Call them if you want to get ripped off! BEWARE! At the barley least all we want is what we paid for. read more

RatPact Ext - Pest Control Near Me

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Robert & Jakob did a really great job serving my garage for rat problems. This company goes beyond the call of duty and are very prompt on their service. I highly recommend Robert & Jacob and their excellent performance. read more

If you're like I was a month ago, you're probably scouring Yelp for a reputable rodent expert after hearing sounds in your walls/ceilings at night. I'm extremely afraid of rodents and needed help after hearing them in our attic/ceiling. After 15 years in this home, we've had the occasional rat in the attic but always put poison pellets and they would eat them after a few days and die. We finally had one that refused to eat the pellets, and we wanted the problem taken care of properly (sealing any entrance points). I reached out on Yelp and got several replies, but ended up getting a quote from 3 companies. The first gave us an extremely expensive estimate (for the same services RatPact offered). RatPact was the second, and while it was more than I was hoping to pay, Frankie did a very thorough inspection, was very professional, and left a very good first impression. The third company gave us a lower price, but had all the professionalism of a used car salesman. We decided to go with RatPact, and their team could not have been better to work with. After Frankie's initial inspection, Elijah and Hansel came to clean and sanitize. They sent us before and after pictures, and they were very thorough cleaning every nook and cranny in the attic. They removed the old insulation and set traps, too. Another great feature was that they do not use poison. We have a family dog, and that was definitely a concern for us. He's caught rats in the yard before, and secondary poisoning is a huge concern for any pet owner. Jacob came a few days later and sealed all of the exterior openings where the rats could get in. Our neighbors on both sides have vegetables and fruit trees, so critters pass through our yard to get to them. Jeremy came a couple of times to check the traps and thankfully found nothing. I suspect the rat that we heard was scared off during all the inspections and cleaning/sanitizing. After several weeks of no evidence in the attic and not hearing any sounds, Hansel and Elijah returned to install the new insulation. The reason I went into such detail is to demonstrate the process RatPact uses and how thorough it is. The first company that gave us the much higher price offered to do the exact same thing. Even though the third company offered a lower price, we did not want to sacrifice quality to save a little money. RatPact also offered a generous discount for military/veteran status and our method of payment. One more thing -- we are in a pandemic, and this was a concern for us. Every single person from RatPact who came to our home wore a mask properly (over the nose) and kept a safe distance. Thank you Anthony and everyone at RatPact for helping us get rid of our unwanted visitors in the attic! read more

I would really recommend these services, they have helped and they have affordable prices and do great work. Robert was the guy who came out to my home, he was very knowledgeable and respectful. Great follow up service. I intend to keep these services all year round as long as I'm a homeowner. read more

I have had Ratpact service my home and my mother's home. The do such an amazing job! So great at their work and very professional as well. Their prices are very competitive. Thank you to Anthony, Frank, Ignocio and Ilene! You are all amazing:) read more

Had a minor rodent infestation in my attic. Robert came out for the initial inspection, and Igancio and Richard came out the following day and vacuumed up the droppings in the attic, sealed the insulation on the Air Conditioning conduit, an open condensation line hole in the fascia board and a roof vent to prevent any additional access, all at a very reasonable charge. Professional service at a moderate price. read more

They are efficient and responsive. Free first inspection and reasonable prices. I asked different companies for estimates and, although this wasn't the cheapest one, I decided to work with them. They will come next week to so the job so I will share the final results read more

Friendly customer service. Yelp shows this place is open 24/7, but no one picked up around 1:30 A.M. when I found a rat and called. But I received a call later that day and scheduled an appointment for 10-10:30 A.M. The owner, Anthony, showed up on time. He was professional and showed me his business card and license, which I appreciated. He quoted me $1300 for a 1400 sq ft house (price based on sq footage). I told him I'd think about it. He called me later that day and told me he'd do it for $500. Was kind of shocked and taken aback at this steep price drop. I had in no way indicated wanting a discount. Seemed a bit suspicious to me, especially since he said he was booked for a few weeks already. I'd think someone who is booked wouldn't need more business. I had people tell me $500 was cheap and others who said it was expensive. I guess affordability all depends on where you live. I decided to move out instead of footing the bill since I already had other issues with the room I was renting. Take this review with a grain of salt since it's just one person's experience and I didn't actually hire them. As with any service, shop around and trust your gut. Hope this helped. read more

I have a paid subscription with RatPact for past few yes b/c I live in area w/ lots of rodents. Robert came back to my home today to check on traps left last month in crawl space and attic. We got one! He checked other traps and showed me the pics. Told me I can call him back anytime we catch another. I feel we can count on them when the rodents inevitably return. read more

Ignacio and Richard came over to do the exclusion work and set some surveillance traps. They did good work closing openings around the foundation and roof areas of our home. read more

I inherited a 30 year rat infestation. I felt overwhelmed and disgusted . Anthony came over gave me some rat education and a quote . I of course got a few other quotes just for good measure . No body else offered the services Rat Pact does . They are a new company and they are doing all the things the other companies say " No one" will offer. They offer the most work for the best price. Now a rat extermination like mine takes time - it's a process that can't be rushed if you want it to be thorough . Rat Pact has held my hand the whole way through and at the times I have been the most frustrated with this infestation they have been the calm of my storm. They are knowledgeable in all aspects and I highly recommend them . You won't get the amount of service from any other company . read more

Awesome company! Frank came out to give us an estimate and was so upfront, even putting us on speaker with his boss to work out the numbers. It was half the price of the other companies I received estimates from. The clean out team, Isaac and Ignacio, were great. They were super personable and funny and answered all of the questions I had. Definitely would recommend this company to my friends and family. read more

Great people to work with. Fast and reliable so would definitely recommend. Cheaper than competitors too!

My husband and I have used Rat Pact for almost a year now. We have had a team of people who have come in to determine entry points and have successfully monitored traps and checked to make sure that we were satisfied with the service that we received. Today, Jacob and Robert came out and we're very through and conscientious about our rodent issues as we've heard scratching in our attic. They were both very kind and diligent. But... the whole team has corresponded with us and has overall been reliable, courteous and wonderful at what they do. I want to acknowledge Anthony for always being on top of things, Jeremy, Roberta and Frank, Jacob and Robert. We will definitely recommend their services. We appreciate great local businesses and this is one of the best. read more