Never a complaint when it comes to Procraft. We used to have Luke service our home and he was awesome. Now we have Brandon and he is equally awesome. Very detailed, never pushing sales. Don't rush to do things and explain things if I have questions. They make sure to take care of any spider webs in the crevices, even the kids playground. I appreciate them for being so thorough. Customer service with Will is never an issue. It's easy to schedule. If I need another service they can accommodate. We have had many sales people at our door. So far over 5 years with Procraft and I would not switch. Just added monthly service for the summer months. Good pricing in my opinion, matches every sales person and I rather stay loyal to them since they've been great all these years. read more

Awesome experience with ProCraft. I reached out for a quote and the owner himself was in the area and stopped by the same morning. He walked my property and made recommendations. I opted for an annual service contract as it is priced very reasonably. ProCraft sent out Brandon the same day and he treated my entire property including my attic, basement, garage and rental unit. He answered my questions and took his time explaining the different treatment methods. ProCraft is a local, family owned business. They treated me like I am an important priority, and I really appreciate it. read more

We called Mike back to take care of some bees that made a home under our shed. Just like our prior experience, communication and service was great. We will continue to use ProCraft for our future needs! read more

I didn't want to write this review but I have no other choice because this company lacks communication and integrity. I will say the customer service at the beginning was great. I was doing research and found that this Procraft Pest Control had decent reviews and wanted to try them out. I signed a year-long contract with ProCraft Pest Control and already regret it. My first service in October went fine and focused on the interior of my apartment with some exterior, which is what I initially requested. I later realized the price I was quoted required signing a year contract. I agreed to it for the reduced rate, even though that was not what I originally wanted. The issues started with my second visit. They came on the scheduled date (Tuesday 1/27) but only provided a time window, not an exact appointment. That day, someone rang my doorbell once and by the time I checked, no one was there, so I assumed it was a delivery. I later found out it was Patrick, the ProCraft employee. They went ahead and sprayed only the exterior WITHOUT MY PERMISSION, which Luke confirmed when he followed up with me on Friday 1/30. I specifically requested interior service with some exterior, not exterior only. Luke apologized for the miscommunication, but I do not appreciate the lack of communication or integrity from this company. They rescheduled the service for next week, but my card still has the charge for the service that has NOT been performed. Unless you are okay being charged for services you did not receive, I would not recommend ProCraft Pest Control. I was also told a refund was processed, which I still have not received. read more

So far, so good with ProCraft. They recently sprayed our property for the ants and spiders that were finding a way into the house. Luke is very responsive to my texts and calls Highly recommended read more

Short Review: They are an exceptional company that genuinely prioritizes their customers. Their services are highly effective in reducing/eliminating pest issues. Long Review: A sincere thank-you to Luke for accommodating our scheduling needs for treatment. We have been using ProCraft for approximately six months and have been consistently impressed with the technicians who service our home. We initially contacted ProCraft to address a rat issue outdoors, and we soon chose to add additional services based on the quality of their work. Our rat problem has been reduced from severe to minimal (acknowledging that complete elimination may not be possible due to our location near an alley). Our spider and ant issues have been entirely resolved; the technicians efficiently and meticulously removed all webs and applied treatments to deter future activity. As mentioned in the short review, we required a less conventional schedule than most customers, and Luke immediately recognized the importance of this. His professionalism and customer service were outstanding. We sincerely appreciate ProCraft and their entire team. Thank you all very much. read more

Wonderful customer service! I've been using their service more than a year now and I have seen such a difference. Our house is finally bug free!!! I highly recommend this company to family and friends. read more

We had an infestation of spiders (black widows) on our patio and pro craft took care of it. They removed the webs and got all the hard to reach places. They even stomped on the spiders that they found while spraying. They've come out in between services to spot spray certain areas that are worse than others and are always quick and friendly. Def recommend them! read more

We've had ProCraft service our home twice this past year, and each visit has been marked by exceptional quality and professionalism. The technician arrived on time, delivered excellent workmanship, and maintained clear, accurate communication throughout the process. They also follow up in the weeks and months after service, and they're genuinely open to feedback and continuous improvement. If you're in the SoCal area, we highly recommend ProCraft. read more

DAVID !!! The service tech. That's comes to my home. Awesome customer service. ,friendly,attentive, when asked questions,he answers in a super friendly manner. When asked to spray or clean webs in certain areas, he doesn't hesitate to be attentive to the customer. Me. PROCRAFT THANK YOU. read more

We have been using ProCraft Pest Control for years now and are happy with their service. We have a yearly contract with treatments every 3 months, and they are prompt at calling to schedule the next service so I don't need to worry about it. Our regular technician, Patrick, is fantastic. He's always communicative, very friendly, and knowledgeable. I appreciate that he takes the time to explain things and answer any questions I have. I always know it's time for my next service when I start noticing spider webs creeping back under my eaves - but after Patrick comes by, everything is cleaned out again. I highly recommend ProCraft! read more

Excellent response time. Super polite service from Isaiah, who was great to work with. Successfully captured a mouse within ten minutes of baiting! read more

I had unwelcome Thanksgiving guest that moved into my attic. The gentlemen at ProCraft Pest Control were excellent to work with and my guest was evicted. Thanks Mike & Crew! You give me faith that some companies still value customer service. read more

Procraft is the BEST they always come through Very Professional, courteous and knowledgeable staff. read more

I have been w this company since Mike opened this place. I think close to 10 years or longer. Mike is great and his techs are wonderful, too. Luke has serviced my house many times. This company is the best in the area. When I purchased a new home in a new city, I asked if He services the area. That is How much I Value this company. Honest and good pest control! read more

I contacted ProCraft Pest Control (see explanation below) and within ten minutes I liked their answers and the guy on the phone. The next afternoon Isaiah came out and serviced our home. First off, he is a super warm, friendly man with a big smile. He was very thorough, meticulous even, and cleaned the eves under my roof, the stuff on the patio, and behind the sheds. Then he completed sprayed the entire parameter of the front & back yards, plus the side yards. He put stuff on the lawns and answered all of my questions. He stayed 20 minutes more than my previous company. All in all, I'm super happy we changed to ProCraft Pest Control!! (I was with another service that sold to Clark. We had ants and I sent a text to Clark but received no response. Then I called them and because of a large volume of calls I was on hold over nine minutes. So I then looked on Yelp for another company with good ratings) read more

Rats can do a ton of damage to your house and also they will poop and pee everywhere, which is not sanitary and it stinks. It takes a skilled team and consistent action to really solve the problem, you must get rid of the rats and also properly seal even the smallest of holes, or they will come back. Mike and his team came through and got the job done right. Highly recommended. read more

Mike and his team did a wonderful job replacing support beams for my balcony that were badly damaged by termites. They also removed my unsightly wooden patio trellace that was falling apart. Their work was thorough and clean, and the the cost for the repairs was very reasonable. They made sure that the balcony and paint color matched the original so that I don't get in trouble with my association. I will be using their services in the future and highly recommend them for peat control services. read more

We have been with ProCraft for years and have referred many of our family, friends and neighbors to their service. We signed up to service our house every 2 months, but they are also have different plans depending on how often you want it. They text to remind us of when we are due and schedule a time that works best for you. Each time they come, they are very friendly, courteous, clean and thorough with their job. We moved into our home 4 years ago and have never had any issues with ants or bugs inside the house. We also choose to only spray inside our house with child-safe materials about twice a year, and focus on the outside of the house to prevent pests from entering. I've worked with Robert and Ryan the most, but all of the people at ProCraft have been wonderful. read more

I've used them since 2020. I am thoroughly happy with my service and the staff is super friendly! They are knowledgeable and reliable and the service works! Would definitely recommend! read more

We have been with ProCraft Pest Control for a while now and they have always done a great job. They are willing to rearrange scheduling to fit in our tight schedules. They will come back if you have a problem. The technicians have always been courteous and make sure to check in to see if there's any new problems that have come up. their prices have remained fair in our area. read more

We switched to ProCraft over a year ago after using big companies like Terminix for pest control. First of all, we wanted to support local businesses, but we also wanted some flexibility with our service. ProCraft has been wonderful since we started with them, and we are so happy with our guy Isaiah! He knows the drill when he comes to our house, does a thorough job, and respects our wishes where we like to have spray and where we don't like to have spray. Isaiah has also come out in between services for various reasons, such as resurgences in spiders, or even to check my son's sandbox for termites. The other people that we have communicated with by text such as Sophia and Luke are also great and super friendly. Everyone is super professional as well. Also, huge bonus, if you refer someone, ProCraft offers you a $100 gift card! That was a huge surprise. Now is your time to drop the big company and go ProCraft and ask for Isaiah :)! read more

Amazing service! Very efficient and good at communicating. Gave us solutions and ideas on ways they can help with our subterranean termites

The entire team at Procraft is friendly, competent, on time, and a pleasure to work with. 6 star service and they are priced right. We've hired them for several different projects, including a quarterly pest spray. They've helped us for over 6 years now. Highly recommend! read more

Dealing with the arachnophobia in our house, I was worried about our grandchildren and had ProCraft card from my neighbor. Call them and they answered the phone and I asked for David and we got David. David showed up as scheduled and the service received was immediate and the result was instantaneous. Initial cost great and Qtly service why more affordable than the larger named companies. We are very happy with the service. read more

We love ProCraft! We've been having them maintain our front and backyard for over 10 years now, as well as our restaurant exterior. Luke and Patrick are awesome! They listen to our special requests for our pets, they're very knowledgeable about pests and whenever we need extra attention to areas that black widows tend to love around all of our pots and patio furniture they handle it well. They even look out for specific areas we don't want sprayed where we grow organic produce/plants. Great rates as well. If you're looking for quality pest control and try ProCraft you won't be disappointed! read more

ProCraft Pest Control - Pest Control Near Me - Upland, California

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Great service! They sensed my anxiety and came out very promptly to service our home. I highly recommend them!

We have been customers of ProCraft for about 10 years and we couldn't be happier with the service. We have not encountered any problems which they didn't solve for us, even repeating at no extra charge. Very reliable and friendly workers...if you are looking for a solution for any pest/bug problem, I highly recommend giving Pro Craft a call read more

I have been a ProCraft customer for many years and continue to be happy with their professionalism and quality of service. Patrick was the first technician to start services at my home and is still the one I see the most often. He's very knowledgeable and friendly and always asks if I have any concerns. The other technicians have also been very professional yet friendly. I always suggest ProCraft whenever anyone asks if I can recommend a pest control service. Terri V. Ontario Homeowner read more

We have been using them for 5 years now and they are a true family business . They take the time to get to know you and your needs . They deliver exactly what they promise every time. And no more bugs. Thank You Very Much Procraft team. read more

I highly recommend Procraft Pest Control. Their communication to the customer is excellent, both by phone and in person. We are well pleased with their service. Patrick did an excellent job! Clark C. Rancho Cucamonga homeowner read more

We've been using Procraft for years and have always been happy with their service. They are very through going over the property and quick to respond in the occasion there is a problem. They have a wonderful team of people working for us and we enjoy our interaction with them. Thank you Procraft! read more

Robert came out today to provide our initial service. He was extremely professional, courteous and knowledgeable. He made sure I was satisfied with the treatment plan and scheduled a follow up without me even asking. Great service! read more

I contact them with an urgent request and received a call back very quickly. They responded by doing the job quickly, as well as evaluating for other possible problems that we might encounter. They were very thorough and helpful with advice. read more

Mike is amazing! Not only he is knowledgable about the pests that plagued my town, but he is courteous, on-time, and professional. He quoted the service and that is exactly what I paid. I was pleasantly surprised when he went the extra mile to remove the cobwebs on my windows around the house. We had a very surprising infestation with pests over the past 2 weeks and Mike knew just what to do. He came the same day I made contact. Great service and I am feeling so relieved to not have to tiptoe around the house at nighttime. Very pleased. read more

Great service, regret not signing up years ago. Every summer we have major ant infestations. Ant baits would work for a few days, then back to square one. Heard many great things about Procraft, so finally took the plunge and inquired about their services. Mike was very helpful and responded quickly with loads of information. Once we decided to go for it, we were able to schedule a service within a day or 2. Robert came out answered all my questions, and the service was completed within 45 minutes. Quick and effective! Even more awesome is the continued contact to make sure we have no ants! Yay, thank you to all at Procraft Added bonus: safe for animals. read more

These guys are genuinely fantastic! We've worked with Mike a few times for our business and he's always been very helpful and understanding. Our business really focuses on environmentalism so we try to let our native insects live their lives as needed, but we've had issues with invasive ants and termites and ProCraft has been fantastic. They discuss the chemicals they're using and make sure we are comfortable with them (organic and targeting only the problem critters). They've always been incredibly timely, helpful, kind, and they take the time to understand your needs! We would absolutely recommend them to others. read more

I found this company through Yelp. Michael and Luke were very responsive and provided information in great detail. No pressure...I chose bi-monthly services at a great price. It's so nice to see my outside web and spider free! I'm very pleased. I highly recommend this company! read more

We got a mean case of bees! And did you know they can STINK!?!? I just moved to Claremont! My new house has an addition out by the pool which I claimed for my painting studio, but to my disappointment there's a really gross smell in that area. I just couldn't figure out what it was...my hubby finally found a beehive going inside that structure around back. I argued that bees don't stink, but he -correctly- argued back that what else could it 'bee' (lol) When we called, a perfectly charming girl answers the phone, gets our info, and has someone who can come out TODAY! Awesome, we run errands and were able to eat lunch too because they call 30 minutes before they come out...excellent! Thank gad for Michael! Not only did he arrive at a good time but was also VERY thorough and professional. He was full of really useful -free- information and he's a local who knows what to do about the pests in this specific area. He knows a lot about a lot though. He needs to make YouTube vids because I swear all the ones we see are full of crap! Better yet...call these guys and get Mike out to the rescue! read more

ProCraft Pest Control - Pest Control Near Me - Upland, California

ProCraft PC is the best pest control I have had, the service is great and the technicians are always very friendly. They do a great job keeping all sorts of bugs away and the price is very reasonable read more