Highly recommended. Mike is both knowledgeable and passionate about his business. We had a great experience, and would recommend ProCraft to anyone. We're about to have our house re-roofed, so having a termite inspection done prior was important to us. We noticed some termite activity in our eaves, so it was important we have an inspection done to determine treatment as well as identify any wood that would need to be replaced by our roofer. ProCraft was the second company we had contacted for an inspection. The first company provided a very affordable quote as it was determined only a local treatment was necessary (yay!) To be safe, we contacted ProCraft to provide their own inspection, provide a 2nd opinion and recommend service. Mike at ProCraft was so much more thorough than the inspector from the first company. He spent more time inspecting our attic than the first guy had spent on our attic and exterior combined, and took as much time and care inspecting the exterior of our home as well. He located more areas of activity, provided photos and a detailed graph clearly noting what he had found. One area in our attic that the 1st company had noted as evidence of termites was actually cricket poop (we had a cricket issue one summer about 5 years ago, so this made sense.) He showed me the areas on the outside of our house that needed to be addressed, even pointing out tiny holes in some exterior rafter tails which were evidence of termite activity. Mike knows his business and has a keen eye. After the thorough inspection provided, we chose to hire ProCraft - easy choice. Both quotes provided (local treatment & tenting) were reasonable (we chose local.) Our experience was great. All communication was exceptional, and Mike was fantastic to work with - great attitude, funny and personable. We'd hire ProCraft again in a heartbeat. read more

I've used ProCraft for about 9 years and they're great!! Always friendly, great customer service and provide quality care

Outstanding customer support n response. A lot of my inlaws use ProCraft. Their website is a great read n very informative. Thanks ProCraft.

Luuukkkeee!!! This guy came out and my ants were gone! They gathered up by the thousands first day then outta my house. We had some stragglers and Luke is coming out to spray again. My house was literally built on a few ant farms! So It's worth getting a contract and keeping them at bay! My kitchen and bathrooms were the worst! read more

We have had Pro Craft pest Control for almost a year and they are very reliable and trustworthy. The ants and spiders are under control. Yea!! Thanks to David's great work. read more

These guys are great. Totally professional, reliable, and knowledgeable. I'd recommend them to anyone.

I had a low key ant invasion in my house. Procraft came out same day (!!) and put bait inside and treated the entire yard outside. They were running a little late and called to let me know. The guy who came out seemed to be very knowledgeable and identified two different types of ants in our home. Since procraft came out we haven't hadn't any further issues. We signed up for their 4 times a year service. We'd been trying unsuccessfully to treat the ants ourselves. I don't know what they used but literally within 24 hours 95% of the ants were gone. I saw a few stragglers the following day then NONE since. I'm so impressed! I will say, the bait drew the ants out like CRAZY and they were swarming the traps and it was really gross. But the bait did the job! read more

ProCraft Pest Control - Ants swarming the poison bait - Pest Control Near Me - Upland, California

I am very grateful for a neighbor who referred me to Robert at ProCraft Pest Control. We have ant issues in our neighborhood and despite my trying everything I could to get rid of them, there were not going away. I called and spoke to Robert to explain what we were experiencing and asked if he could help. He was very knowledgeable in explaining to me what he thought based on my descriptions and that he could solve our problem. He also provide a breakdown of services and costs, which were less than another pest company I had called. Within a couple of days, Robert was at my home doing an inspection. Again, he explained everything to me in detail and began his work. I am looking forward to his continued service to our home to keep us pest free! read more

Moved in the area this year and as soon as summer hit, I started to get ants in my home. I've never had ant problems before and I literally tried everything you can think of to get rid of them. Bought various ant sprays from Lowe's, diatomaceous earth, homemade vinegar sprays, and even those ant bates and it didn't solve my issue. I started to get ants at the corner of my ceilings and I would get random small blackish brown little crawlers. After a few months of constantly battling ants all over my house, I finally gave in and searched Yelp for a local pest vendor. I was on the phone with different pest companies asking the types of service they offered and how quickly they think this issue would get resolved and my husband was next to me unconvinced. ProCraft was the second place I called and they were able to come the next day! The gentleman that answered was very helpful and thorough at explaining the services they offered to help resolve my issue. Patrick came the next day and explained their services with us and got to work. He explained to us that the sprays we purchased from Lowe's were essentially useless. They would kill them at the moment but do not deter them. Ants started to crawl at higher grounds like our cabinets and counter tops and walls because I was spraying the floor boards with the sprays. He sprayed all around outside our home and told us where the bugs and spiders were coming from. He placed ant bates where ants can be visibly be seen and told us to give it a few days and if our issue doesn't stop, to let them know. Let me tell you, within minutes after placing their ant bates, more ants started coming. However, within about 2 hrs there were no more ants in site!! It's been about a week now and we haven't seen ants, spiders, and or bugs in our home. I can't believe I didn't call them sooner. The stress that I was experiencing on a daily basis did not compare to the price I paid for their services. I wish I would have called them sooner. read more

Mike was super helpful and attentive. I made my appointment easily and chatted with them over Yelp on what I thought my problem was. Mike came out two days later, thoroughly inspected the outside of my town home, found the roaches, and was able to take care of them then. He came back two days later and finished the job by spraying around the perimeter and any vents. read more

Mike and his crew should be tried for war crimes against insects and pests! My family thanks them for their service. We've been in our home for over 10 years and can't recall not having them protect our home. It's too easy to forget about Procraft because how often am I going to think about pests when I don't see them around my home? Thanks Procraft!!! read more

I purchased my home 6 years ago & used to suffer through an ant infestation in my kitchen & bathroom EVERY summer. I really don't know how/why I put up with it for so long. Anyway, ProCraft has been servicing my home every other month for a few years now & ant infestations have been a thing of the past ever since. I don't ever have to think about it. They simply send me a text the day prior to let me know when they'll be by so that I can make sure gates are unlocked & they're in & out before I know it! Their service is an absolute necessity, & I won't ever go back to my old, naive ways. read more

From the initial call to until the service was completed and follow up call it was a great experience. They are real professionals. The phone was immediately answered by a real person. Unlike other places I didn't have to press numbers or wait to contact a real person. They sent Luke with 30 minutes after my initial call. Luke was very professional and did the job with ease. No pressure for them at all. I called them based on reviews and they really deserved the 5 start they have earned in Yelp. I won't hesitate to refer them at all. We will use this company for all my future pest control needs. read more

I have been a long time client of this company since they opened up. We moved to La Verne from Upland. Since we moved to a new place near hillside, tons of bugs. Procraft saved the day! 24 hours lAter i see bunch of dead bugs inside of garage that i didn't know it was inside. And all ant is Poof! Be Gone! Thank you Team Procraft! Highly recommend this pest control company! read more

ProCraft Pest Control - Dead bugs - Pest Control Near Me - Upland, California

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Excellent experience. Great communication, said he'd call 30 minutes before, and guess what? He called 30 minutes before and showed up right when he said he was. Killed those devil bugs good. Real good. Will use again. read more

I originally contacted ProCraft because we found termite droppings, and even saw a bunch flying out of our garage upon opening the door (sorry, neighbors!). We had a few companies come out to take a look and provide quotes. Mike came out and did a walkthrough. He saw the evidence of termites, and provided some options and quote. In addition to a competitive price, Mike just told me the way it was. I don't want to be "sold"; I want to know what the process is, and how it's going to make my situation better. ProCraft did exactly that, and I'm appreciative. When I showed Mike some apparent rodent droppings, he gave me a few traps to use and gave pointers on where to place them. The termite service went well, and we were able to come home, feeling confident we'd made the right choice. While we sought them out for termites specifically, I'd recommend ProCraft to anyone looking for pest services. Top notch service and excellent communication set these guys apart. read more

I've been a customer of ProCraft Pest Control for around 4 years now, so this review is long overdue. I've been really impressed with their customer service and quality of service in general. Moreover, they only need to come out on a quarterly basis and always contact me a day in advance to remind me of their scheduled service. Most recently, I had a random infestation of red ants in my backyard and called after 5pm to find that Luke was available and happy to come out on short notice (~15 minutes) to perform a spot treatment to resolve the issue quickly. I can't think of any other services I have that respond so quickly anymore without a lot of effort on my end. I would highly recommend them to anyone looking for a more personalized and professional touch to their regular pest control needs. read more

By far!!!... One of the most respectful and courteous companies I have ever worked with!. They even went out of their way to reschedule me same day! Couldn't have asked for a better service. read more

I have been a ProCraft customer for over 9 years. The service has been excellent and the workers are always polite and professional when working on my properties... yes I hired Mike and his crew to take care of all my rentals and I have no pesky ant issues or spiders. My tenants have always appreciated the ProCraft service and pricing. I have also used them for other rodent issues that occur from time to time because of my fruit trees. I can't express how their service makes my lie easier with rentals and safe guarding my children while the play in the yard and my tenants in all nine rentals. Thank you ProCraft AG and family... read more

We've been with ProCraft for many years. We've contracted them for my moms house and have recommended their services to many friends. Great service, quick and professional. They listen to your concerns and address any issues in and around hour home. read more

I highly recommend ProCraft Pest Control! Mike is a very easygoing sarcastic guy. No fluff or up sell and straight to the point. I really appreciate the attention to details. Plastic shoe covers, plastic covering the floors and plastic on his ladder feet. Hmmm, could he be Dexter? I had him do a local treatment to my wall and any existing or new holes were patched up nicely. He is educated me on the termites gallery which was good to know. He also treated a few existing trees of mine. He's local and a small business which is a plus for me. read more

I have been using this company for over eight years. great customer service great employees very reasonable I strongly recommend them.

We had a fantastic experience when we hired ProCraft to take care of our termite problem. We initially thought it would be much more costly due to the type of termites and treatment necessary to amend the problem. Mike pointed out that our issue was much different and would require a less expensive fix. Wow. Typical businesses would jump at the chance to charge more even if it isn't entirely needed. What's more impressive is that their team has continued to check in to make sure no problems have arisen since. Oh and the termite treatment also incidentally took care of our ant problem too! ProCraft easily gets 5 stars from us. read more

Mike and his crew are awesome - professional, straightforward, and efficient. We needed termite inspection and work done fast to close on our house before the end of the year - they came out in the pouring rain and did a thorough job. During the inspection, Mike took the time to explain everything he was finding and what it would require, but in a way that encouraged us to research it ourselves too, so we could make an informed decision. read more

ProCraft is amazing! Very honest, professional, and know what they are doing. Price is an exceptional value for the quality you receive. You know if this many people are taking time out of their busy days to leave positive reviews, the service must be great! (Often people would rather take the time to complain but not bother to compliment). Mike and his staff are awesome and you wont be disappointed you called! The first time I called to inquire about service, the receptionist was very friendly and answered all my questions. I wasn't sure if what I had was actually a mild "roach problem" or a "water bug" issue, in my garage, and she suggested that I could try a few things and see if that resolved it, and if it didn't, they would be happy to come out. I really appreciated how honest she was and that she didn't try to convince me that I absolutely had an issue. I waited about two weeks, but after finding a few more bugs I decided to give them a call to come out. I felt confident that ProCraft was the right company to call based on my interactions with the receptionist and the great yelp reviews. Mike came out, right on time, and was so professional and kind. He took his time to really inspect my home top to bottom. In the end, he felt confident that I would most likely only need a one time service to rid my garage of some pesky roaches that I had coming up from a water meter. He also provided me with free, non toxic traps to set out so we could identify any future problems. I would HIGHLY recommend Mike and his team at ProCraft! read more

I just used these guys today and I'm super happy! Recommended by my brother, I had an ant invasion this summer and the store bought traps weren't enough. I called a few companies but when I got Michael on the phone, he was super nice, very knowledgeable about the ants and products and already was talking about adjusting products based on my description of the ants and their unrelenting nature. No pushy sales or attempt to get me into a contract. Robert came out a couple days later (day based on my availability, they could have come out sooner if I had been home) and he was super nice and listened to me about what I had been dealing with and where the ants were coming from. He was patient with my dog who wanted to be sure Robert loved her as much as she instantly loved him . He did a thorough sweep of my property and explained his process and what to watch for and when to call. Can't recommend them enough!! Goodbye ants!! read more

We've been using ProCraft for a few years now and they are the best. They come when they say they are going to and always come back out if we have an increase in activity. We have gone through several other companies, including the big ones and nothing compares to the service ProCraft provides. read more

I called tons of places for quotes for routine pest control and this was the best price I could find with good reviews. I've been using them for more than a year now and am very happy. No more ants inside the house! And the number of spiders inside and outside the house has dramatically decreased. We had a major spider problem, finding them inside the house too often than I'm comfortable with and the ones we saw in our yard were HUGE. I also once suspected I may have had fleas in our backyard; I called them and they were out in a jiffy and took care of it. Very easy to talk with, prompt service, and great staff. During one visit, I actually happened to be home not feeling well and the technician was concerned for me. He actually brightened up my day and made me somewhat believe human kindness did still exist! Anyways, highly recommend them! read more

I choose Procraft based on positive Yelp reviews and I'm glad I did. We had termites in the wood floor in our kitchen. Michael Furlong did a through inspection of our house at no charge - went into the crawl space under the kitchen and found where then were most visible and active. He was very clear about cost and treatment, explaining what exactly he would do. We choose him to do the work and he did an excellent job. Based on our experience the cost was very reasonable and quality of service as good as it gets. read more

Just had mike out to the house (after firing western exterminators a month ago) I can't even begin to tell you the difference in service between the two. Mike shows up, explains a little of what he's going to be doing (which was significantly more than western would do - deweb eaves , patio furniture, etc, spray interior, exterior, and garage, AND spray outside away from the house as far as front sidewalk to keep ants down, as well as dropping some kind of crystals in the front and back yard to kill off any hatchlings of certain pests.) After explaining that, he asks me if I have any questions? I didn't really have any and had him go to work. While he's working inside, I asked him some questions about the materials he uses and his history in the trade. He explained that he had worked for a couple of the "big boys", that he was aware of many of the unscrupulous practices , and that he had started his own family business a little over 8 years ago. Anyway, super professional, excellent service, highly recommend . Oh ! And his pricing was better than the other companies read more

I can't say enough good things about this family owned business. Everything was handled in a timely manner and very professional. The inspection was extremely through and all items were taken care of at the time of service. The owner of the company, Mike, actually came out twice. The initial inspection was done by Mike while I was tending to medical issues. I called him to return to go over the areas he found to help me make my final decision to hire them. He is a very down to earth type of guy who has no issues explaining whatever part of the job the homeowner may want clarification on. His price was very reasonable and he helped me with another 2 small issues I was having, replacing a roof tile that may have caused more damage to the area that had to be repaired. The carpenter/contractor he used to do the repair work was wonderful, his name was George. What a craftsman! He was old school, being meticulous about the repair work that had to be done and taking pride in doing a great job for the customer and giving you value for all the time he spent in repairs. A lot of it was removing bottom tiles and replacing the wood, then replacing the tar paper and any additional damaged wood before replacing the tiles. When he was finished, it looked like I had a new roof. George did all of this during the week where it was blazing hot. He brought in all the necessary equipment he needed to get the job done right including materials. His woodworking skills were evident in all the exterior woodwork he replaced. I also had Mike spray for spiders and insects. It was amazing how many spiders we have this year. So far, I haven't seen a spider, guess they visited my neighbor's yards. As you can see, I highly recommend ProCraft, they are a quality business and they value each and every customer. Most homeowners, myself included, usually get 3 estimates before selecting a company to do the job, my recommendation is at a minimum, let ProCraft be one of the businesses you call. You will be happy you did. read more

This review is specifically for customer service as I did not hire this company but they were extremely helpful and their service deserves 5 stars. ProCraft responded quickly to my quote request via Yelp re: a house flu infestation that developed over a 24 hour period. I was convinced it was due to a dead rodent in our crawl space as we had caught a few rats recently. I communicated with Luke over messaging and he was very helpful in trouble shooting the problem. I was desperate to hire someone to inspect the crawl space and he suggested pouring an enzyme cleaner down all the drains before hiring anyone as he did not think it was a rodent. He was totally right! The cleaner resolved the issue. I ended up inspecting the attic and crawl space myself and confirmed no dead rodents. He saved me a lot of money and I appreciated that he was honest and didn't try to take advantage of my desperation over the situation. I will definitely keep this company in mind for the future given this positive experience. read more

Procraft team members were very professional and knowledgeable. They offer a variety of services which has all yielded great results. Highly recommended. read more

My in-laws use ProCraft for all their pest control needs. So, of course we called ProCraft for our termite inspection report. Mike came out, was on time, professional and extremely knowledgeable. Did a thorough inspection of the property. Mike caught a couple things missed by the sellers termite guy. Definitely got peace of mind knowing Mike was looking out for us in our purchase. Our realtor even called us to let us know her and the sellers agent were WOW'D by his thorough report. Thank you Mike and your ProCraft Structural Pest Control Team! You all are great at what you do!! read more

Mike got rid of termites from my mother's home. He injected pesticide into the foundation instead of a tent. The tent didn't work when an another company used a tent several years ago. Mike told me tents are a temporary fix and didn't want me to waste my money using a tent again. He gave me a 2 year warranty and told me he will come before the warranty is up to give additional free service covered under the warranty if the termites come back. He came back before the two years were over just like he said and reinspected the house to give free service if the termites came back. The termites are still gone. It is nice to see a company making sure everything was ok read more

ProCraft is the very best in pest control. Quick and easy to set up appointments and they stand by their work. If there is ever an issue they come back out and resolve it. I've used them on three different homes and each time they have been prompt and delivered as promised. Mike has always been helpful and Patrick is respectful and gets the job done. I won't ever use or recommend anyone else. read more

I'm super happy I found Mike and ProCraft Pest Control! Ive had a lot of recent pest issues with a newly acquired home I purchased from an older couple. From rodents to termites to the neighbors roaches, Mike has been super attentive to remedy every infestation. I've got him on speed dial in case I have a question about pests in the yard and he answers right away. His team is super knowledgeable and they've got your back when it comes to fortifying your home. I recommend them every chance I get. read more

We live right next to the wild area and always have ants issue at home. Michael and Patrick are very nice and helpful every time when I call for help. I just found couple ants at home in the past couple days. Due to the raining weather and COVID-19, we are unable to stay outside for them to place chemical in the house. Michael emailed me a detailed explanation of what kind of ants we have and how to temporarily control the ants. He also offered to drop off some chemicals for us. They are very responsible and understanding. I really appreciate their service. read more

I love what Procraft does for my family and my home. I can't say it enough this company is the best at what they do and they go above and beyond. Since I've hired Procraft to take care of the bug problem I had I no longer worry where my kids play, what they grab or where they step because the black widows are gone! the nasty ant infestation gone! No walking into stray spider webs at night. I'm able to invite friends over with out fear of them getting bit. A huge burden lifted off my shoulders. The price is reasonable and the service is top notch. Thank you to the Procraft team from Farrah in the office to Samuel who services my home. You guys do a great job you have a happy and satisfied loyal customer. I recommend anyone looking for a pest control company to hire Procraft you will not regret it. read more

We had a swarm of termites inside our house a week ago so I went to Yelp to find the highest rated termite companies in my area. Quote requests were sent to multiple companies on Sunday night and ProCraft was the first to respond (by Monday morning). An inspection was scheduled a few days later and Darren was so thoughtful to give me updates on his eta even prior to our scheduled time. That was super helpful since I was leaving work to meet with him. Darren arrived on time and went way beyond my expectations by meticulously inspecting the interior and exterior of the house along with all the attic space and crawl spaces. His knowledge of termites and all bugs found around the house was astonishing. Thanks for sharing just a little of that knowledge with me. Now I know the difference between cricket poop and termite poop, how to control ants, and what a mud dauber wasp keeps inside his nest. We haven't actually had the fumigation yet but the inspection alone was enough to convince me that ProCraft deserves another 5 star rating on Yelp and my full recommendation for anyone looking for the best termite company in the San Gabriel Valley and Inland Empire. read more