great service highly recommend! had a severe rat infestation for over a few months now, I had called multiple sources and to no avail they still managed to come. I had called rat magic and for the first time in over a week I haven't had any more issues or any type of signs of rats! im very greatful and will continue to use there services! Very affordable and efficient! Thank you guys a lot read more

I don't normally write reviews, but the amazing customer service, intriguing information, and attention to facts from this company left me no choice. He was amazing at catering, listening, and addressing the problem at hand. If you need help with the rodents ( raccoons in my case) or merely information from a complete professional, they are the people for you. Thank you so much I couldn't be more grateful read more

Came highly recommended and it's clear why: incredibly thorough, excellent follow through, integrity, guarantees, and he got rid of the critters! read more

After a paid inspection, I hired Young Oh (Rat Magic) for rodent proofing plus handyman work (shed enlargement for a heat pump water heater, and bathroom ceiling/drywall patch and repaint). He sent the proposal shortly after the inspection and I approved moving forward and paid a $2,375 deposit via credit card (Square). He came by multiple times to drop materials and told me the shed was "50% done," and that the bathroom ceiling work would be completed the same day as the shed install. However, on a later visit he did not do shed work and instead reported discovering a tunnel system and began pushing a major new scope/cost increase that I did not approve in writing. He then missed a scheduled start and became unresponsive for a period. When he did return, he opened my bathroom ceiling, said there was no mold, and left the ceiling open/incomplete. He later sent an additional scope document: I approved only a bathroom waterproofing add-on and did not approve an $8,600 "rat slab" scope. On the day he said both the shed and bathroom would be completed, he brought a worker. During the shed discussion he suddenly said the shed would require $2.5k-$5k more for "code" work, and said he would only cover that increase if I accepted the unapproved $8,600 rat slab job. I refused and decided to hire someone else for the shed; he agreed to remove that work from his scope and credit it. The worker's work on the bathroom ceiling was poor and damaged a light fixture. He revised the rat slab scope again and l continued to push it. He brought an electrician due to damage from the prior work and initially said the repair was on him, but then demanded I pay once he learned I hadn't approved the $8,600 scope. The dispute escalated and I had to call the police to have him leave my property. Because of repeated schedule issues, incomplete work, damage, and what felt like pressure tactics to accept unapproved scope increases, I terminated the job. In my opinion, this was unethical and unprofessional, and I would not hire again. read more

See all

I've used Rat Magic twice over the past 12 years. The first time, Jeff handled the work and was fast, efficient, and quickly identified and resolved an issue with raccoons living between my walls. Most recently, Young helped me with a new raccoon problem. He made a real effort to approach the situation humanely and avoid harming or trapping the animals. Doing it the 'gentle way' meant the process took about two months and required more than half a dozen visits. There were a few occasions when he was late or didn't show up, which made an already difficult situation more frustrating. That said, he ultimately succeeded in getting the raccoons to leave. During this period he also successfully addressed an ant problem on my first floor and took care of several small repair and painting projects on my roof, in one bathroom, and in a few other areas of my home. I felt his pricing was fair. In the end, despite the delays and scheduling issues, I believe Young was sincerely trying to do the right thing and to do the work with integrity. It was a mixed experience, but the outcome was successful and I appreciate his efforts. If I had similar problems in the future, I would hire him again. read more

"Dealing with a rodent issue is stressful, but Young made the process much easier. They were very respectful of my home, wore shoe covers, and took the time to explain the behavior of the rats and why the current treatment was the best fit for my pets' safety. It took two visits to fully resolve the issue, but they stuck with it until the job was done. Highly recommend for their communication and expertise." read more

Young came highly recommended by a neighbor who is a maintenance supervisor of an apartment building. The neighbor said that he had used several pest control services, but that Young was the best. I have used 2 other companies myself, both of which were well known major corporations, but after a year or two of rodent free life, another group of mice made their way into my home. Young checked all the access points to my home and set up a plan to prevent them from entering my property and nesting again. He found some access points that had not been accounted for previously, and sealed up all the openings with care and precision. He also identified some other issues that needed some handyman repair, and offered to do them at low or no cost. Young has always been courteous, responsive and thorough. I believe he's done a great job at my home-going above and beyond, and if any mice make their way back in the next three years, he will be back to take them out again. Thanks Young! read more

Never seeing a mouse or a rat or their droppings in my apartment for the last seven years, It was a shock to see a rat running to go under the sofa in the living room when I turned the light on. This was a month ago, and I foolishly thought I could catch it using traps. I was seriously wrong and after trying probably 8 types of traps, Including the rat bucket and rat zapper which someone gave to me, I gave up. These rodents would not take any of the bait I put out; goat cheese, nutella, peanut butter, cake, cookies, fruits, pork adobo and cat food even though I had put all the food into plastic bins and was careful not to leave any food out for them. Instead of catching the rat, I started to see droppings multiply everywhere throughout the apartment and i had more mice/rat sightings. I reached out to the landlord and she asked Young to take care of this problem because she trusted him and he had in the past completely resolved rodent infestations for two of the other apartment units before. When Young showed up, he was very courteous and respectful and I immediately liked his personality. He wouldn't enter until he put on shoe coverings. He listened to everything I have tried and explained thoroughly the behavior of mice and rats and after inspecting the kitchen, the garage, the crawlspace, bathroom, living room, and bedroom, he explained what the game plan was. There were several wall openings under the kitchen sink cabinets, the stove vent, and behind the toilet pipe in the bathroom. There were also many droppings in the crawlspace which is accessed through a small door in the walk-in pantry and there were footprints and droppings in the garage as well. It would take two days of exclusion work, with cleaning and thoroughly sanitizing infected areas (like under the stove and refrigerator) and using a Hepa vacuum to clean up the crawlspace and also to do some work in the garage. I agreed to this. So, starting on Thursday, he worked four hours closing up all the holes under the kitchen sink with sheet metal, rubber cement and steel wool. He took care of the holes around the stove vent and also behind the toilet. He moved the stove and refrigerator and cleaned and sanitized the floor. What really impressed me was that he was very careful not to contaminate any of the living spaces or clean areas. He put all the waste and infected items in bags and set them outside. The next day, Young, put up plastics in the pantry, completely sealing it and then went into the crawlspace for 45 minutes to clean everything using the Hepa vacuum and afterwards finished all the work in the garage. He finished everything he said he would in those two days and since then I haven't seen any signs of rats or mice. Being a germaphobe, I was very happy with how clean and professional Young worked. He will be checking up on the apartment in a couple of weeks. I highly recommend Young and Rat Magic for rodent infestations anyone is dealing with. read more

This guy knows what he's doing. My mom purchased a home not knowing the there's was a rat problem.. we soon discovered chewed up paper and a 2 liter of water that was sitting around had also had a small hole chewed through the plastic for them to drink out of... there was also rat droppings in closets and other areas of the home. No kidding, within 30 mins of him starting he had already snared 2 rats that were almost the size of a cat! He set his traps and did his thing, a week and several dead rats ​later there was no sign of any critters running around anymore. Very polite a respectful guy. He was very accommodating and the whole process went smoothly. I highly recommend service from Rat Magic if you have rodent problems. He really does work magic. read more

If you find yourself with an unwanted cat visitor in your house these are the people to call. At 10:30 the other night we found ourselves with a stray cat in the house. They brought in Julie aka The Cat Whisperer and problem was solved. read more

First visit was 3 hours late.., proceeded to inspect my home when it was dark outside.. returned next day to look at roof and entered crawl space. He placed a large plastic sheet and asked if he could pick up following day. He told me 3x he was preparing an estimate. I never recd an estimate ... I did text and call several times of which he never ever responded. The plastic sheet quite a large one is still under house. Reliable. Dependable responsible are not words that can be used when describing young with rat magic read more

It's been a while I had to trouble Young. I can smell there's a dead body or bodies in the house again! Txted Young at 7pm and he was able to response and came to the house at 9:40pm. I am so thankful of what he was able to do and even tho he wasn't able to locate the dead body but he was following up with me this morning and giving me more options of what he can do to help. Thank you Young!!! read more

Rat Magic - Young found a big one - Pest Control Near Me

Posting this as a review in regards to the idiot who posted below me. Rodent proofing doesn't require a license under the CA State Structural Pest Control Board. You DO, however, need a license to use poison or any other hazardous chemicals, which was NOT ever used by this company. Jeff assured me that the raccoon that was trapped in my basement was NOT going to be harmed, only removed. if you have a problem, seek out the CA department of Consumer Affairs and have a damn good reason too instead of writing tedious, whiny complaints about something you're not well educated enough on. Idiot. read more

Rat Magic - Skunk removal - Pest Control Near Me

What can I say? Taken in by the cash discount, but as the reviews state, what a scam. I gladly paid the money, but obviously too trusting, or more likely, too stupid, and taken in by Young and his crew. Whether they really know their job...questionable, but for me, that would be a "NO." Could have done this work myself, of course. Except, that's the caveat. No one wants to deal with rats, just say the word, "rat" and people flip out; let alone dealing with rats. That being said, "Added value?" I'm posting this at 3am. Young was supposed to be here to FINISH my job...at 9:30pm. It's been excuses since then. You make the call. read more

Totally stood me up with today's appointment. I'm so frustrated. And this was after the technician flaked on me, on Wednesday morning of this week. There have been a lot of delayed appointments previously, and I overlooked it because he seemed so knowledgeable and we caught a rat within a few days of him setting the first round of traps. I just need a company that is more reliable. The job he was working on in my basement, is incomplete. What a disappointment. read more

We had an initial inspection done for our home for a rat problem. The initial inspection was fine, Young was friendly, polite, respectful and informative. A few days later we exchanged communication via text about availability for the actual work. I asked if a specific day and time is available, and he said yes. I said I'll get back to him because I was still unsure of my schedule. A few days later, he texts me saying that he's on his way. I reminded him that I told him I was unsure of my schedule and thus an appointment was never confirmed. He then sends me a string of angry texts about canceling last minute (when a time was never officially confirmed) that included inappropriate expletives, especially coming from a business owner. He even requested that I compensate him for his time as a "cancelation fee." Again, a time was never confirmed, so one cannot charge a "cancelation fee." In addition, the license number for this company, Lic #63520, doesn't exist with the Structural Pest Control Board nor the California State License Board. Needless to say, after the string of angry texts, we scheduled and had work done with another company. read more

See all

So we had a rat find its way into our home crawl space.. disgusting! We set glue and snap traps just waiting for the sucker to get caught and he did. Unfortunately for us he got caught on a glue trap at 8pm and was still alive and I could hear it in the ceiling. Rat Magic is the only 24hr place in the area so I called Young and he made it out to me to save the day. Pros: 24hr service, service in about an hour. Young is extremely knowledgeable and talks you through what he sees and what type of rodent it was and all of the possibilities in terms of openings and the sort. He knew what type of rat we had and it's behavior and environmental preferences and really schooled me. Cash payment discount. Cons: He was a little bit all over the place and didn't have all of the necessary tools he needed i.e. Ladder for the roof, proper ladder for the space we had, etc. He had to make a few trips to his car to gather things and it just made the process longer. The people he was with were a bit sketch because they were just parked in the street in a regular car - not a work van on anything. I honestly suspect him and his crew were under the influence of some sort of drug. He could barely keep his eyes open and his behavior was a bit erratic. No judgement on extra-curricular activities but I guess when you're a 24hr service I just might call when you're trying to have fun. He was very nice and friendly and like I said, extremely knowledgeable which made me feel great. It was a one off situation so I doubt I'll be in need of their services again (I hope not) but I would still definitely consider them in the future. read more

We've noticed a decrease in the rat invasion because of our open bird feeder. I know, but we love the birds. Well, we ran out of rat magic and the rats were busy making babies! And those babies will....yeah I know. Since ohs closed and Ace opened in our area they do not carry RAT magic only mice magic. So I ordered on line. Now it's raining and I understand it's ineffective when wet! So momma rat and her FOUR babies have visited the bird feeder. We refuse to use poison and you know why so I won't get into that. Any comments on the wet rat magic? Otherwise we know it works but you have to keep it fresh. And it smells good too! read more

I need to give Rat Magic a poor review for the following reasons: 1. The job they did was not complete so they had to come back several times. They kept saying all the wholes were filled. I looked in my kitchen and there are still two large holes that were not covered. 2. They have a warranty of returning 5 times to fill more holes, set more traps, etc. They returned 3 times and REFUSED to come back and finish the job. This is a breech of contract and very unprofessional. 3. We paid them thousands of dollars and they treated us poorly. Super unprofessional. I will never work with this company again and suggest you find a company that values your business. read more

So I called the rat man to come look at a rat problem at my house. The Rat Man and I agreed to a certain time. An hour after that time had passed I called him and asked what was up. He said he was super busy and could not make it. Fair enough. We decided to make an appointment for the next day at a certain time. I say before I get off the phone "well I hope you show up" he responds "o I will be there". The next day comes he does not show up. An hour later I call to ask him what is up. Never response to my voicemail. This to me is the highest point of rude. Not even a phone call saying sorry I cant make it. Bad business. I will take mine else where. I suggest you do the same. read more

Does not follow up on emails or calls, worthless I'm going with a professional outfit instead of this flake read more

For over a week I heard rats scurrying and scratching at night behind my bedroom wall--I'm a light sleeper so it was driving me crazy. Based on positive Yelp reviews, I called Jeff "the Rat Man" at Rat Magic. We initially had a hard time scheduling a mutually-workable time to meet, but he was accommodating and ultimately came to my house in the early evening to fit my work schedule. He arrived on time with Young, a member of his crew. Both of them were very polite and put on disposable booties when they entered my house. They did a thorough inspection of the house, including the garage, interior, basement crawl space, exterior, and roof. I had a good feeling about Jeff's expertise--he was very open and liked to explain both his methodology and the behavior of different animals. For example, he told me the difference between rats and mice in terms of their feeding, nesting, and harboring patterns, letting me know that the mice problem I had in my garage could actually be tougher to eradicate than my rat problem. When he completed his inspection, he showed me the two areas where he believed the rats were gaining entry to the 2" space between my house and my neighbor's house. One was an area of loose flashing that I never would have found on my own, even though it was very near the area where I heard the rat sounds. I never would've seen the problem because the flashing appeared to be attached properly, but Jeff checked it manually and discovered that it was loose--then he stuck his flashlight in the space and showed me the chew marks. The other area he found was a hole that was practically under the eaves of my roof--very high up and far away from the rat sounds, but clearly a rat-sized hole that led to the same space between the houses, just on the opposite end of the house. I was frankly amazed that Jeff found this hole on the roof, as it was very hard to see if you were standing on the roof itself--you really had to know to look in all sorts of crevices and under the eaves. His expertise really paid off because this was certainly something that very few people would've known to look for, but once he pointed it out, it was obvious that roof rats would easily access this hole. He then immediately installed a metal barrier in the flashing area and plugged the roof hole with steel wool and liquid nail material. Young was also very helpful and gave me his commentary on rats and mice and effective trapping techniques. Young also helped me spring the 20 traps that I had set in the basement crawl space, as I was about to go on a business trip and didn't want to catch a rat, only to have it decompose in the trap while I was away. Jeff was very reasonable on the price for this work. I was very satisfied with the expertise, thoroughness and cost-effectiveness of his service--they didn't skimp on time, effort or results. I'll definitely invite them back to work on my mice problem once I clean out my garage! read more

For the first time in 8 years since I lived in my apartment I saw a mouse! I saw it around 5:30pm on a Tues evening. I trapped the mouse in one of our bedrooms and tried calling pest control companies. For some people, maybe it was an over reaction however, I have never seen a mouse in my home in my entire life. I got Terminix on the phone and they were quoting me very high prices and were trying to sell me on some year long contract, plus they could not make it to my apt that same night. So while they had me on hold, I was on Yelp looking for local pest control companies. I called Rat Magic and spoke to Jeff, he said although he was on his last appointment of the evening he would come by to help me! I quickly hung up on Terminix. Jeff arrived with his colleague, Tim, that same evening and did a thorough inspection of my apartment. They found mice droppings throughout my apt which looked like the mice have been strolling in my apartment for a couple of months. There were a few entry points where the mice were probably getting in. This was already past 8pm, Tim offered to stay late to do a clean up of the mice droppings (including disinfecting the areas), laying mouse traps, and sealing the holes. He was here till 11pm, working very hard. I feel that I got the best possible service out there. They came to our apt with basically no notice to help us. Jeff, the owner, gave me a follow up call the next day to make sure that everything was okay. Jeff and Tim are very professional and kind people, who understood how freaked out I was, even though it was just a mouse. I will definitely be calling them with any pest control problems I encounter from now on. read more

The update on this is. . . after back and forth and 3 trips out by Jeff over a 6 months timeframe to patch all the holes into the house where the resident ginormous rat was coming in from. I gave up trying to get my house rat proofed by Rat Magic and started over with another provider. This was done in December 2014. Yes, I could have gotten them out a few more times but I just ended up losing trust that this business will do the right thing and do what they said they would do -- proof the house against rats. I ended up going with another rodent proofing service in the San Jose area. They ended up patching about 24 additional access points that were not sealed off. Work was done in December. We caught the rat(s) that month and since then, no more droppings or signs of rats co-residing in our home. That was really traumatic to live like that for 8 months last year. Yes, I lost money and ended up paying 2x. Lesson learned from this: Don't settle for the first service out to give you a quote and do your research thoroughly. read more

Masked Marauders Miffed at Midnight My little boy wanted a drink of water in the middle of the night and while I was in the kitchen, I saw a few shadows lurking on the roof of the neighbor's house. I brought my little guy up to the window for the show and soon enough, FIVE raccoons were looking at us, longing to get back into their old home away from home--under our house. Yeah, that's not going to happen. Thanks to Jeff and his crew, we are happily Raccoon free. There's no way they're getting in. Nighty night masked marauders! read more

Appreciated Young for returning my call, answering my questions, an referring me to Brandon via my voicemail all on the same day. So, Brandon and I were able to schedule an inspection & assessment of my potential problem with a raccoon family under my house...I had been hearing screeching/scratching sounds plus smells coming from the crawlspace for over a week! On the day of my appointment, Brandon & JB were very respectful and ready to help me out. They assessed the potential entry points above & below my house & checked my attic too. I explained to Brandon that I had a tight budget, so based on his assessment that all entry points looked intact, except the two vents in front of the house & the crawlspace door, he was generous enough to reinforce the two vents & give me instructions for a DIY approach at the reasonable inspection price. Within 48 hours of following his instructions, along with some other tips I found on the Internet, mama raccoon & babies completely moved out! I'm now working on step 2 of the DIY--sealing the crawlspace door. Thanks Rat Magic for being honest & willing to work with your clients, and making yourselves available for questions, even after you've left! I highly recommend these Rat Magic! read more

This is the first non-food related review in my life!! I bought a house in SF last year. Long story short I found out I had unwanted house guests in the basement. After researching I called Rat Magic and they came to my rescue yesterday. So far my experience with them has been 5 star (you know I do not write 5 star reviews often). I really recommend Rat Magic because: 1. They are very professional. They arrived at 10:00:00am on the dot for the 10 am appointment. They write up all the detail on the estimate and give you a copy. 2. They are courteous, and polite. i.e.They wear shoe covers before you even ask them to (I am a clean freak and dirty shoes/feet make me sick). 3. They are super knowledgeable and they take pride in their work. -Very detail oriented. They take pictures and explain everything they have done to solve the problem. 4. They guarantee their work for 1 year. These are plus 5. They are caring and easy going - not pushy. I really believe they are "good" people. 6. They work on Sat. They are suppose to come back on Sat. for a follow up and next week for a clean up. I'll post update after that.. and 1+ year later if I have any issue! read more

Dishonest and unreliable. I would not recommend this company to anyone. I made the mistake of choosing this company based on its 4 star rating, however, looking at newer reviews, I can see why they're all now 1 star ratings. This company is shady as hell. Stay away. I repeat, STAY AWAY! When I tried another pest control company, I was quoted at at $700 less!!! Do not try this company, they will upcharge you up the ass and ask for a down payment! read more

I think the 5 stars says it all! Darn rodent's just 'cause they're cute doesn't mean we can keep them around chewing on our property! Well, thanks to Rat magic co, we are now pest, rodent free! They get the job done in a fast, super easy to work with. CUSTOMER SERVICE IS EVERYTHING....and needless to say they got that covered. Thank you so much, thanks to you guys we now don't have holes in our wall, clothes....and cheese.! I DO LOVE MY CHEESE! I highly recommend them to anyone! FAST, EASY, GETS THE JOB DONE... WHAT MORE CAN YOU ASK FOR?! (: read more

Jeff @ Rat Magic is the man. Well, more like the "Dude." Nonetheless, he is solid. We had been having a raccoon issue in a crawl space for a while and were in need of help. Called Jeff on a Saturday morning and he said he would be able to come by that afternoon for an estimate. He arrived on time and I showed him the problem. He looked at it and said, "I can take care of this and charge you this amount or, if you're kind of handy, I can tell you what to do and what supplies you need and you just need to pay the consultation fee (significantly less than having him handle). I went with the 2nd option. I followed his instructions and, when it appeared not to be working after a few days, I gave Jeff a call and he offered up a few other suggestions. In the end, the raccoons are gone and, on top of saving me some money, Jeff was more than happy to provide advice when I needed it. Thanks Jeff! read more

My tenants recently found large droppings in the house and I decided to call Rat Magic. Rat Magic came to the house within days to assess the problem. Jeff of Rat Magic was very thorough in finding the rat entries. He check every inch of my house and found the potential entries. He and his crew did a wonderful job closing up the entries and clean up all the droppings left in the crawl space. He setup the traps and caught 2 large rats. One thing I like about Jeff is that he is passionate about his job and will go out of the way to satisfy his customers. I will definitely use him again. read more

I've used and/or referred Jeff three times now and all with excellent results. I'm a Realtor so when I need a solution I can't afford to waste time or money. I've used Jeff for a skunk and for rats. Jeff will show up on time, inspect the premises for a very reasonable fee (which is applied toward the job if you use him), and eliminate your pest problem. For my money and time, there's no on else I'd call. read more

Rat magic does what they say they do- "make rats disappear!" We had some activity up in our attic recently. I decided to put out some rat poison and then we had to suffer the consequences- a smelly decomposing rat carcass. (I should have Jeff come out in the first place to place traps and not messed with the poison.) Long story short, Jeff was able to locate and eradicate the deceased rat, do some clean up in the attic as well as block off some of the entry points on my roof. It took a couple visits to the house to finish the project but I am hopeful never to have another rat enter our attic. Bottom line, Rat Magic knows the business extremely well. Don't mess with doing it yourself. Just call Rat Magic and make YOUR rodent intruders disappear!! read more

RAT MAGIC did work magically on our rodent problem. We live next to county park open space and have a yard full of ivy, both well loved by the scary rats. Jeff and his team arrived on time the day after I call them. They found the entry areas and performed a thorough inspection of the damage and designed a plan of action that same day. They crawled and wiggled into spaces I was afraid to even look into to be sure they had a handle on the scope of the job. We liked the price and the team. They started the next day and completed the work within 3 days. Rats gone. Thank you Rat Magic. Update: the rats came back and we called Rat Magic again. This second experience was the opposite of the first done two years earlier. They came a couple of times and when we had continued problems they failed to show up to clear traps and did not return repeated calls. Sorry. Don't go there. read more

We had a dead rat in the ceiling of our crawlspace and called 3 local pest control services, who informed us that they only set traps and/or do preventative work. That's not going to help when we have a smelly carcass rotting under our bedroom floor. Rat Magic to the rescue! My husband called in the a.m. and spoke to Jeff, who knew exactly what to do. He arrived quickly, especially considering they are not located close by. They quickly located the stinky vermin, disposed of it, sanitized the area and checked for any other problems (none found). We were really impressed with these guys. read more

Supercalifragilisticexpealidocious!! One stop shopping. Always on time. Detail oriented. Friendly and smart. What a wonderful find! read more

I first met Ratmagic in 2013. I was about to retire and found mice in my house and couldn't fathom having to retire with mice. Young and company quickly and expeditiously exterminated all the mice and gave me a year's warranty. They plugged all the holes in my house, completely emptied out and replaced my belongings in my basement area to replace the insulation that the mice had eaten through. He constructed barriers so the mice couldn't get in. He did not hesitate to crawl, climb and inspect the entire house, from the basement to the roof. I felt safe, knowing I would not encounter another mouse. I am deathly afraid of them. At the start of 2019, I noticed a rat in the house. I used all the resources I could garner to contact Ratmagic again. It had been 6 years and was hoping I could again hire him. He remembered me and quickly came to my aid. He again, plugged the holes in my basement/laundry area, moved the washing machine to caulk the holes under the sink and then, patched a hole in the wall. He reinforced the garage door and then, disposed of a dead raccoon that had died in my bushes! Young is very knowledgeable when it comes to the habits of vermin. Just today, I asked him to eradicate a rat's nest in my yard! Ratmagic/Young is hardworking, and is a Knight in Shining Armor, slaying rats, mice and dead raccoons. He is very easy to work with, hardworking and reasonable. He will completely keep you informed of all work in progress! . read more

Despite multiple attempts to obtain a refund of our deposit, nothing was forthcoming. After sending a final demand letter to Rat Magic, decided to file a claim in Small Claims Court. A few days after process was served on the owners, a text message indicated that they had decided to refund my deposit. 12 days later, I received another text, indicating that the deposit would be returned that afternoon. I responded that was agreeable. We set the time for 5 PM. A little before 4 PM, received a text asking if he could arrive later at 6:30 or 7:00. I asked him to arrive no later than 6:30. At 6:10 received a text, saying that he was on his way, and might be 15 minutes late. He arrived at about 8:00. The good: deposit was returned. The not so good: once again, did not arrive as promised.This late arrival was consistent with our previous experience. He seems incapable of keeping an appointment, which shows a lack of respect for our time. read more

The name says it all! Jeff, Young, and their friendly staff perform an excellent service for property owners in the Bay Area. Professional, on time, thorough, clean--and like magic, no more rats--my cat can finally relax. All at a fair price. Would recommend Rat Magic to anyone. D. read more

Young was excellent in providing the services we agreed on over the phone. I was skeptical that I would get an answer (let alone service) at 11pm, but Young was professional, communicated very well and did a great job. I was initially tepid given some of the reviews, but he was courteous and thorough with his work. read more