It's literally an engraving store and had multiple employees…read moretell me each item that I had brought up to the counter couldn't be engraved. They own cheap engraving machines and can't fulfill people's wants because their machine can't do shit. Never going back here again.

I read a few 1 star reviews (down below) for Things Remembered and was hesitant about doing…read morebusiness here today. I sat in the mall parking lot dreading the awful experience. What I needed, they had, so I had to gather up the courage to proceed. I was greeted by a gal named Tudera. I probably spelled her name wrong. She was very very helpful and pleasant. I spent $120 in this store. I told her that I was afraid I would be disappointed in my experience there, but she reassured me that she would take care of me. I had 2 items engraved and was ecstatic at the end result. I was told to come back at 8 pm. My items were ready when I walked in. Olivia helped wrap everything. She was also very nice. I will be returning in the future. Prices are somewhat on the pricey side but I caught a sale and was pleased. Thank you Ladies!

Located in Inland Center Mall…read more Came by to look for a graduation gift for my son. They have lovely choices, but didn't find something the right gift yet. Also, they have a Mother's Day display as well.

My sisters husband passed and we came here to have urns engraved, they were not very helpful or…read moreprofessional. First time we came in, they told us "sure we can engrave the urns!" Then we come a few days later to drop off the urns and they say "we can't engrave this brass urn because it will chip the paint..." okay fine so we get some plaques engraved to stick on the urn. They say "it should be ready tomorrow we will start on this right away!" ... two days pass then we don't hear from them... so I call to check on the order, the guy says "we haven't started the order I'm waiting for my manager so she can oversee because I have no idea what to do" and I'm like "can we please start this as soon as possible, the service is the day after tomorrow" and then they started as soon as I called, not before not after, despite saying they would take care of us as soon as possible. So they told us to come in 1-2 hours and the plaques would be ready. We came in 3 hrs later and they were rushing to finish. The plaques were stuck on kind of ugly, you can see the adhesive and it looks obvious and unprofessional. When I mentioned this the worker said "it's because we're rushing to stick these on". They even deviated from the original plan of plaque placement and had us purchase a stand to place one of the plaques on at the last minute. I wish that they would've taken time and care with my sister's husbands urns, but they didn't and she was too deep in grief to care. I would not recommend this place if you are grieving and need personal, special care.

This establishment has been around for many decades, so glad to still c it thriving. But, It's…read morebeen years since being in a Things Remembered, I usually come here for big work event or celebration presents that need quick professional personalization. They have really up'd their variety of personalized items, such great wide selection now, in which most can b ready in an hour. They still have their old school traditional snow globes that wind and play music, glass ware & flask, professional pens, clocks, office desk & wall decor, picture frames, wedding gifts, award plaques, etc. What I found new & amazing is the wide selection of sterling silver & gold plated jewelry (necklaces & bracelets) with different stones & cubic zirconia diamonds, lots to chose from, great styles for all ages, infant to senior citizens. Plus, they have great variety of colors and sizes of water containers (Ex.- hiking style hydro flasks)that can b personalized too... I got a beautiful heart charm & necklace for daughters bday, I personalized it- and Thank U to Mitzi for all Ur help and patience in making this beautiful & unique "forever" present, it's a small heart and Mitzi erasures me I could put daughters 5 letter name on front side and Mom on back side, I was extremely surprised & very impressed how the outcome turned out. And I didn't come in for this originally but saw the jewelry and couldn't resist. Something else that quickly caught my eye too was the personalized sewn afghans, baby blankets, quilts, teddy bears, travel to gym bags & totes, unsure what the turn around time is for these to be sewn & personalized, but I'm almost sure it's not an hour. The store is well organized & clean. And enough staff during this busy Graduation & Fathers Day season. All the staff were easy to talk to & knowledgeable about their store products which made shopping easy, fast, and less stressful. Prices for the variety of great gifting items were affordable, especially with store promos of B1G1 half off or another deal B1 jewelry G1 keepsake box of Ur choice for free. I ended up giving my friend who is retiring (original reason for coming in) the free keepsake box since I bought my daughters necklace, such a great savings of $25. BUT as expected, the personalization is costly, I spent $33 for personalizing my friends keepsake box, and $27 for daughters charm, but sooo worth the unique surprise for loved ones. There is also, a club card to earn points and free money for future purchases for only $5 a year, after seeing the many new unique items & my favorite -the jewelry. I joined instantly and already have an idea of my next purchases. I'm definitely excited about returning for my own "wants" first than, presents for others (hahaheh

I came in looking to get my parents an anniversary gift. They had a wide selection of items for…read moredifferent occasions: weddings, birthdays, bridal showers, 1st communion, baptism, anniversaries, etc. I was greeted immediately upon coming in and told about the different discounts they had going on. I ended up getting something engraved. They took the time to help me choose a font and it was done in an hour. My parents were very happy with their gift and I didn't have to sell my kidneys to purchase it. Great success!

I ordered and personalized a guest book, pen, toasting flues, and a serving set from here and they…read moreall turned out beautifully. It's the customer service that I wasn't happy with. It took longer than they promised and I had to call twice to check on the order. The last time I called I was on hold long enough to slowly eat a whole Subway sandwich (and I did). When they picked up again they just asked for my number and said they would call me back, which they didn't till eight hours later. And they never called the number we told them to use to tell us that everything was ready. When I went to pick up my items, I just had to hope they were ready.

I'm not really sure how I feel about this place right now. I've been looking on their website and…read moretrying to understand their deals. It didn't make sense so I called them this morning at 10:15 am. The phone line was busy until 10:40 am. I was frustrated but determined to talk to someone since I don't like getting ripped off. Anyways, a woman answer and she told me she was busy and she would call me back in 20 minutes. 20 minutes turned to 40 minutes. So when she didn't call back I decided to call. A different woman answer and she was confused. She had no idea but she helped me anyways. It was a simple answer about the deal and it made sense. However, I think they should be really clear online. Ugh anyways, I didn't want to bother her ordering over the phone since she seemed busy too so I decided to customize and order online. I did and decided to pick it up in store the same day since that was one of their offers. I ordered before noon and the time it told me to pick up was at 4:20 pm. I called at 4:15 pm to make sure the order was ready before I drove to pick it up. A different woman answered and she said my stuff was next in line to be engraved. Ugh okay. I figured since it is the holidays I shouldn't be too angry since I know they must be really busy. The lady on the phone told me it would be done in 20 minutes. I thought it was perfect timing anyways since I live 20 mins away. As I got to the store, there were a few Costumers looking around. Only one person greeted me and showed me where pick up was. I waited and no one seemed to want to help. The same lady that greeted me decided to help me. She asked me for my last name and went back to grab my order. She came back with nothing and asked for my first name. She went out back then came back again empty handed and asked for my order number. I was getting really frustrated at this point. Then she went back and had no idea where it was so she asked someone. It was a different woman who came and told me my order got mixed up with someone's order and it would take another 15 minutes!!! Omg I was hella pissed! Why? Because I did everything right and it was a wallet that had a small engraving. I know they were busy but their customer service seriously sucks. I waited in the store for 15 mins and I watched her work on it. It seriously only took 15 mins to do it. Anyways, she did apologize. I was satisfied with the appearance of the wallet by definitely not satisfied with their service. I think I'm just going to stick with personalization mall.com. At least they don't charge you with how much stuff you want engrave. That website only charge you the actual product. This place definitely needs improvement. I understand it's the holidays but they definitely need to work on their communications and customer service. I won't go here for a while. Maybe I'll give them another chance but def not right now.

Things remembered is no longer in business at the malls. This was a great store for picking up that…read morespecial personalized gift.

Excellent food, great customer service !!! Makes you feel like family . Best Bartender by…read morefar...@Tann....

As a young man I collected and folded 100 San Jose Mercury newspapers then started my rought that…read morestarted on the corner of El Camino Real and Pomeroy avenue in front of Sees Candie's. Every morning in the cold I would fold and pack my newspapers but it was that smell through the walls and glass where like no other. My Nana's holidays would have been incomplete without a box of nuts and chews. Mom even once gifted me with a box of the milk chocolates for Christmas, they would have been my first choice. See's is special in our family! oh the Romance and lore is unparalleled and no other chocolates would dare to be gifted. This year a dear friend gifted me with some sugar free caramel suckers. They are simply....bliss I love See's and especially these sugar free caramel suckers. If you intent is to give a gift of something very special please come here. *Photo of my last two from this Christmas.

Sees candy is the best candy shop around by far. My husband recently bought me a box of nothing but…read moreBordeaux that was the best thing I ever tasted.

We moved from OC to the area and after one summer we decided it was time for a pool!…read more We met Antonio Martinez and he was amazing! He has helped us with everything from start to finish.. he is definitely your go-to guy!! When he wasn't available Nick was the person that could get us our answers right away! As for the construction side Milton was incredible as well! He always made sure to communicate with me the next phases of the project! Moral of the story...Stop by and take a look for yourselves!! THANK YOU SECARD TEAM!!

We love our spa! We highly recommend Secard. Oh and Nick was very helpful and super easy to work…read morewith!

Staff were welcoming as we walked in. Asked if we needed any help finding items but we knew our…read moreway. Great deals on those summer items for the outdoors. Solar lights for the backyard to light up those dim spots. They have some great options for in ground, fences or steps. Extension cords are nearby cuz they know you'll be looking for them. Loo options for updating houses. Online orders have locker pick up available right by the entrance. Parking right in front

Absolute worst customer service ever. No one is coming to help with cutting wood what a joke don't…read moreoffer a service if you are not going to perform it. I will never shop here again.

Been coming here for years. Great family business. Today I was helped by his son who got me a…read morereally nice silver necklace for my cross I purchased on EBay. Was exactly what I was looking for! Always great, always welcoming, always friendly and helpful. Knew I was going there to get my chain because I wanted to get exactly what I needed. No games, just great quality items and great customer service. Al's is your complete service stop! They do everything in house! Give them a try! Bravo!!!

I dropped my ring off to get sized and they did an amazing job! Jose is so sweet and personable I…read morefelt like I've known him forever. I will definitely be coming back!

I had such a great experience at Diamonds by Monet! They responded to me instantly on Yelp, got me…read morein for an appointment right away, and provided amazing service. They fixed my watch strap perfectly and were so helpful and professional. Definitely recommend them!

Had a great experience, they were able to replace my Center stone when it fell out and got lost…read morewith something comparable and affordable. I've also used Diamonds by Monet for repairs and maintenance, great customer service and pricing. will definitely be a loyal customer.