1. Rapid Response

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Mesa, AZ

Rapid Response

5.0 (2 reviews)
Open • Open 24 hours

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Mold remediation

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1 year ago

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1 year ago

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ASAP Restoration and Construction - ASAP's Team

ASAP Restoration and Construction

(222 reviews)

As an executive with a large property management company in Arizona, I've worked with a tremendous…read morenumber of contractors and service providers over the years. I can tell you from experience that very few earn the level of trust and confidence that ASAP Restoration & Construction has earned from me and our organization. I've personally worked with ASAP for nearly 20 years across a wide range of commercial and residential properties. Their team has handled everything from emergency water losses and mitigation to mold remediation, asbestos abatement, environmental testing, reconstruction, tenant improvements, and commercial build-outs. When you manage a large property portfolio, a restoration contractor isn't simply a vendor. You need a company that understands urgency, protects the asset, communicates with management, treats tenants and occupants professionally, and follows through when the situation becomes complicated. ASAP has consistently proven that they can handle those responsibilities. What separates them from many companies in this industry is integrity. They don't use high-pressure sales tactics, make unnecessary promises, or put short-term profit ahead of the customer. They take the time to explain the situation, provide practical solutions, and do the work properly. Their professionalism, licensing, insurance, trained workforce, and years of experience are particularly important when you're responsible for someone else's property and reputation. We've trusted ASAP with significant projects where the cost of making the wrong decision could have been substantial. I've also had the opportunity to work directly with the owner. He leads the company from the front, stays involved, and genuinely cares about the quality of the work and the customer experience. That kind of leadership matters, especially in an industry where accountability can sometimes be difficult to find. After nearly two decades of working with ASAP, I have no hesitation recommending them to property owners, property managers, businesses, and homeowners throughout Arizona. If you're dealing with a major loss or construction project, choose your contractor carefully. Look beyond the sales pitch and ask about experience, licensing, insurance, staffing, reputation, and how they handle difficult situations. Based on my experience, ASAP Restoration & Construction checks those boxes. They have earned our trust over many years, and in property management, trust is one of the most valuable things a contractor can earn. Congratulations to the entire ASAP team on the continued growth of the Phoenix operation. You've earned this five-star review.

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

Advantage Inspection Service

Advantage Inspection Service

(475 reviews)

Steve Boyle was our inspector and did an outstanding job. He did such a great job for us, the…read morebuyers, that I understand the homeowner left him a poor review after we decided to not go through with the purchase. Steve found 40 separate items that needed attention, four of which were in violation of city code. Steve's phone conversation right after the inspection was comprehensive and clearly communicated. He answered every question my wife and I asked. The final voluminous written report was complete with pictures and explanations of every issue, big and small. We are again looking for another property to purchase and will ask for Steve to do our inspection once again.

I don't usually leave reviews, but this experience needs to be shared so other homebuyers don't end…read moreup in the same situation!! I hired Advantage Inspection Service for a home inspection on a property in Mesa, AZ and paid over $1,300 expecting a thorough and accurate evaluation. Unfortunately, the inspection completely understated a very obvious issue with the patio roof. At the time of inspection, the patio ceiling when you walk out onto the patio had visible sagging and clear signs of prior water damage, including patched and freshly painted drywall underneath. These were not hidden defects they were observable conditions. However, the inspection report described the ROOF as being in "near satisfactory condition" with a general "review" recommendation. NO documentation on the visible damage of the ceiling. That wording makes it sound like a minor or precautionary item, not something that could turn into a costly repair. Based on that report, I moved forward with the purchase. After closing, I had multiple professionals look at it and they all immediately pointed out the same thing. That this was a significant issue that should have been clearly identified during the inspection. What made things worse was the way the company handled it afterward. I had to repeatedly follow up just to get responses, calls weren't returned, and it took about two weeks to get a formal reply. The supervisor, Ryan Peart, ultimately relied on the "review" language in the report to avoid responsibility and offered only a 30% partial refund of the inspection fee. The issue here isn't that they didn't mention it at all, it's that the condition was seriously understated and they took no accountability. As a homebuyer, you rely on the inspection to understand what's actually going on. If something is visibly deteriorated, it should be clearly described that way. Inspections are supposed to protect buyers, not leave them with unexpected repairs after closing. I would strongly recommend anyone to stay away from this company and make sure your agent stays away from them as well. I trusted the report and unfortunately paid for it later. But currently in talks with the AZ Board of Technical Registration to hopefully suspend their license because it's completely unethical what they do to homebuyers! Hold them accountable! Just sharing my experience so others can make a more informed decision.

Ground Zero Restoration - Flood damage

Ground Zero Restoration

(10 reviews)

5 days before Thanksgiving my new washer dumped a full load of H20 out onto my carpeted 2nd floor,…read morewhat a mess! Called a recommended company to come and assess the damages, they were so difficult to work with that I went looking on-line for another company with more local roots than national franchise... I called the folks at Ground Zero, right from the start I felt as if they truly cared and had empathy for me and my situation. Devin was on the phone right away setting up a time to come to the house. He was professional and most importantly kind and caring towards my dilemma. For anyone in need of this type of service I would highly recommend this company!!!! THEY CARE!!!!

Friendly, Clean, Professional…read more I was given a 2-4p window for someone to come out, I was called before that time frame to be advised that they may be late and then again later to be told that it was taking longer than expected. I appreciate that China (the dispatcher) and then later Dominic (the plumber answering the call) were so communicative. Dominic took care of my sink right away but was able to show me a leak. He was concerned that because it was so late he didn't want to start replacing things (to stop the leak) and not have everything I needed and leave me without a sink, so he came back 2 days later and replaced the garbage disposal (which is where the water was leaking from) He also cleared the bathroom sink (which was draining slowly) in like 10 minutes. Dominic (Sorry if I spelled your name wrong) was very tidy, cleaned up after himself and was very personable. He was nothing but nice and professional and I appreciate all the help he gave. Over all, great communication and a good (albeit expensive... isn't it always?) experience.

Rapid Response - damagerestoration - Updated November 2026

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