I go to Staples in Medford often. On this day they were short staffed and I could tell the manager…read morewas mad and stressed out. I needed some business cards made and he expressed to me how short staffed they were and he couldn't help me. I'm sorry but you are the manager you need to know how to do these things. They weren't that busy. If he treats his employees the way he treats customers I can see why they don't want to be at work. Very disappointing.

I went in asking for help I've never used the printer before the woman was very unhappy that I…read moreasked for help with the xerox machine I'm in customer service so I get what It feels like to get busy she had helped 4 people before me and yet was only snobby to me and my boyfriend.

Just an all around good spot with friendly, helpful employees…read more I'm kind of a regular there, but needed help today. The app showed they had a product in stock, but I struggled to find it. The manager walked me over, mentioning it's a popular item and that's sometimes online stock isn't accurate. Luckily they were in stock. I mentioned it was cheaper online and he said "No problem, we'll match it at the register." Stoked to find quick help who was quick to offer the better price. It's small things like this that keep me loyal to certain places.

I call to see if they have rental forms & "yes" they do!! Thanks so much & for answering the phone…read morequestion;)

This company over charges , bills for services not received !!!! this crap printer I leased…read moreshould be town away !!!! Prints several blank pages and charges for them , ask them to fix the issue and they charge for coming out to service the machine that they don't fix . Must be a scam I get overage charges for printing , funny thing is how do they know what I print since they don't return calls and never call to check the paper count ! When they do show up after I complain it's random not for days after I call and never with a appointment, last time they came in messed up my computer!!! My rep ( that's funny ) he has no clue about customer service , I actually do not believe this company has any good customer service , I would never recommend this company EVER

We have been doing business with Pacific Office Automation for quite a few years and are very…read moresatisfied with their products and service. When we have an emergency or need quick service they are always there in a very short time to get us up and running again. The variety of equipment they have gives us a choice so we can get the right equipment for the job. We recommend them very highly for any business or personal need for equipment, service, or technical problems.

Great shopping for hard to find office equipment and supplies. Locally owned Medford business…read more Great for legal forms and good service.

From the owner: We carry a complete line of office supplies and equipment along with drafting and engineering…read moresupplies.Many 'hard to find' products we have in stock or can order them from pen refills to accounting and filing supplies. We have been servicing Rogue River Valley businesses since 1964.

They were able to print the multiple files from my personal device. They were quick and easy to…read morework with. Looks like they also do personal gifts and memorabilia's for any occasion.

Super professional staff make printing a breeze. I had a last-minute need for high-quality…read moreprinting. The staff was quick to field my request for service via their online upload-file feature. They understood my need for a perfect print job and over and above to help! I highly recommend Pronto Print!

I had (had being the operative word here) used Printpal for 11+ years. On my last order I got…read morecartridges for my HP 8600 Officejet Pro. They did not function correctly. I called and talked to a woman on the phone. She was rude and condescending to me, said she had been doing this for 15 years and I had no idea what I was talking about. Well, I did a video which I posted to my YouTube account showing her just how wrong she was. I got the refund and then sent her an email asking if she even reviewed the video and to see that she was in fact wrong. That she discounted everything I told her, would not acknowledge anything. I told her that she owed me an apology. Do you think I got one from this entitled know-it-all? Nope, didn't really expect one either based on how she behaved. Here is a link to the video showing just how wrong she was. https://www.youtube.com/watch?v=VHQmjmplKDE&feature=youtu.be

I have been a customer with PrintPal for over 20 years and I have NEVER had this much of a hard…read moretime. Back in Dec 2018 I bought $81.80 worth of cartridges(4 cartridges -1 black, 1 cyan, 1 yellow, and one magenta)for my HP Office Jet Pro 8720 All In One. My intention was keep extra cartridges on hand. Last week I went to change the yellow cartridge and my printer said that the ink cartridge was inserted incorrectly and could not function. I tried re-installing it several times and still the error. I contacted PrintPal for a replacement/refund and they have ignored me to date. I have sent several emails and calls to customer service go unanswered. Thinking that it just may be a dud cartridge I purchased 1 brand new HP Yellow replacement from Staples and it worked right away!! So I know its the cartridge supplied by PrintPal. Two days later the black cartridge I have been using ran out and I inserted the black one supplied by Printpal and I get the SAME error!!! So I buy a Black one from Staples and it works no problem. So repeat this process with ALL 4 cartridges from PrintPal and NONE of them WORK !!!!! And I have gotten NO RESPONSES FROM PRINTPAL ! I am certain that PrintPal programs the chips on the cartridge NOT to function after the 180 days refund limit!!!!!! A BUNCH OF TOTAL BS. PRINTPAL, you have lost NOT only ME as a Customer but I will make sure I tell everyone in my business circles NEVER TO BUY FROM YOU !!!!!! FURIOUS !!!!

I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!

He helped me transfer all the data from one computer to another and resolve a monitor problem plus…read moreloaned a keyboard. All dine in an hour.