A contractor's warranty means nothing if they disappear. After spending six figures with Diana Stevie, she didn't show up one day and I never heard from her again. We seemingly had a good relationship, so I was genuinely concerned about her being okay, but I heard from other contractors that she's still working in the area and that she simply ghosted numerous clients, including my realtor who recommended me to her. read more

We hired Rapid Ready ReDos through the recommendation of a family member. We were told that Diana could be difficult to work with at times, but she'd get the job done. Ultimately we decided to work with her on a 2nd-floor master bath remodel and 1st-floor ceiling repair. The months following our initial consultation and agreement turned into a challenging and sloppy project until we opted to take a loss and cancel our contract. I think it's important to share the challenges we experienced working with Diana, as I'd hate for someone else to get in this same situation with RRR: Project Cost Line Items Withheld: Diana provided an initial, high-level project estimate that we moved forward with. When we requested line item costs to track against our estimate, Diana told us it was "extremely complex to extract line items." She then said that it would cost us an additional $500 if we wanted to do so. This response led to a mistrust of the quotes she provided because she could essentially name her price. Eventually, Diana told us that we were her "smallest client", and she made us feel insignificant for requesting information regarding her estimate and costs. Extremely Poor Project Management: RRR's design, selection, and review process was never detailed in the contract or communicated by Diana. In her first visit, Diana highly encouraged us to request tile options from her until we found the right fit. When we wanted to tweak the second set of tiles she provided, she expressed frustration and no-call/no-showed for two follow-up visits. Diana never returned to our house after her second visit. After we had to cancel the project, we realized that Diana just hoped that we would choose everything in the first round. Scheduling Miscues: The upstairs bathroom was to be demoed before the downstairs ceiling repair. But, they ended up changing their scheduling abruptly and doing the ceiling repair first. As a result, they ended up cracking a hole in the previously fixed ceiling when they were demoing the bathroom. Diana gave us the option to pay additional costs to repair the damages to the ceiling incurred by her crew. While we understand these challenges happen in remodels, this could have been avoided had she planned and led the project appropriately. Bait and Switch of design and materials: We purchased a design option that included a master shower entry without a threshold. When we got to implementing the design, the tiler said that the threshold wasn't possible. Diana sold us a design that would be impossible to implement. We were also sold a custom, high-quality shower pan, but then it was to be swapped out last-minute with a lower quality fiberglass one. Diana never notified us of the shower pan change, we found out through our plumber instead. Improper Disposal of Materials: RRR agreed to dispose of excess and hazardous materials. However, we were left with the subfloor "hidden" on the side of our house, with nails exposed.   Unprofessional, erratic behavior: Diana sent extremely unprofessional texts and emails multiple times, only to later apologize or completely refuse to acknowledge what she initially sent. Diana communicated that she'd come by to drop off materials and walk us through samples, but no-called/no-showed for both scheduled instances. Diana would not respond to emails for weeks at a time. Eventually, she stopped communicating entirely. These are the main points that we'd want to let potential clients know before moving forward with a RRR engagement. We lost months and thousands of dollars in canceling the project, but it was the best choice we could have made, given the situation. We ended up hiring a new contractor who was trustworthy, responsive and completed the project in a fair manner based on the contract.   If you do choose to work with Diana, we'd recommend you: * Make sure you have a good buffer in your budget. * Plan to approve the first round of designs, tiles, and materials she gives you. * Don't expect to hear from her for weeks at a time. * Go out of town while all work is being done so you don't have to question her "process." * Hire an accredited/well-reviewed contractor to finish the project and clean up the mess RRR leaves behind. read more

Diana and her team are just incredible! They really helped us get our home ready for sale! Her crew led by the ultra "Jack of all Trades" Aaron are so nice and accommodating while staying focused on the mission. Our home on 5101 Timothy Circle in Hudson Bend was an incredible Rubik's cube type of mission. Built in 1983 starting as a single floor home and then becoming a 5 multi level platform with 5 bedrooms and 3 decks. This meant that Diana and her team had to deal with multiple types of construction projects. With code work having to be updated from over 3 decades of previous work. In addition there were incredible stresses on our family at the time of these renovations due to life challenges that Diana and her team had to work around.. My wife and her sister were helping their mom fight cancer and lost her to another health issue all during this time, so Diana had to work around my wife being gone every 24 hours. I myself was constantly on the road during most of these projects and our son Nathan was a champ being at the home moving our pets and keeping areas clear. I'm just trying to let people know know much chaos Diana and her team had to work around and they are just awesome! It was our chaos and Diana actually made it perfect for us. She worked with us on so many tough issues not only in when the work could be done due to our challenges not theirs. But in regards to what was best to create strong value for the property. Her prices on everything were the best we found especially when we began to see the quality of the work. Value matters and you get droves of that in all your dealings with the Rapid Ready Redo's team. We had a lot of help on this incredible project including from my Dad but we all just love this renovation team! Thanks Diana - Your Team is absolutely amazing!! The Robertsons! read more

Rapid Ready ReDos - This is some of the great work that Diana, Aaron and that great RRR Team did for us! - General Contractors Near Me

I found RRRD through my realtor when I was looking to remodel my house to get it ready for sale. Diana and crew were so easy to work with and offered great suggestions. They handled kitchen demo and remodel, bathrooms, paint, popcorn removal, floors, landscaping...a one-stop shop! Team members all did excellent work and my house sold in a weekend. We had such a good working relationship I've reached out to them for some fixes in my new house. read more

We did a major home improvement project with Diana Stevie. She is a general contractor that can handle everything for you using subcontractors. Her approach is fixed bid projects. She gave us an estimate based on our initial needs and updated the overall cost based on the product selection and scope change. We are happy that she was able to get our projects accomplished despite many challenges with the availability of the material. As long as you are clear with your project requirements, payment terms, and timelines, Diana can get the job done. read more

I contracted with a designer to help me with paint and tile selections for our remodel. Since we were getting ready to start remodeling - she suggested during our first phone conversation that she would bring her preferred contractor - RAPID|READY|REDOS. At our appointment - she brought Diana Stevie from RRR. Most of the 2 hour and 20 minute appointment was spent going over remodeling/contractor ideas. Diana took measurements of the kitchen and bathroom. She was at my home for approximately 1 1/2 hours. Then she left - promising to send me a price quote for the remodel within the next 4 business days. I never heard from her again. There was no follow up at all. No email, no quote. It was a waste of my time for Diana to come to my house. And, to top it off, I was paying my designer for her time while Diana measured the house and talked to me about her services. I understand that contractors are busy right now - and I mentioned that to Diana. She assured me that she was going to follow up and that when they started the job, she would finish on time. read more