I was 100 miles from my destination when I pulled into exit 26A to grab lunch at Arby's. I pushed…read morethe brake pedal... and it went straight to the floor. I punched up Google Maps on my phone to find the nearest car repair shop. Google mistakenly had Jim's listed as 709-2 Plaza Drive. That is wrong. So I called Jim's and spoke to Junior, who gave me correct directions. I gingerly made my way to the nondescript cinderblock building at 100 Brown Ave. The guys hoisted the car up on the lift and suggested I had blown a brake line. I would need to leave it overnight, so I called up Enterprise Rental and got picked up. On my way out, I advised Junior to call me with an estimate. The next morning, I called to check on my car. They hadn't gotten to it yet. They suggested it would be finished by "3 or 4." "Okay," I said. "Just call me with an estimate." I had to get the rental car back by 3:00, so I returned it and got a ride back to Jim's. The car was fixed - 180" of new brake lines - $310. Now, I appreciate the fact that they did fix my car within 24 hours. But I did ask twice to be informed of an estimate. And I only learned the cost when I showed up. That's pretty whack. Also, the waiting room ceiling had a giant crack in it, along with buckets to catch the dripping water. So the place felt sketchy. But... they did fix my car. And when you don't have the ability to brake, that's a big deal.

Needed work done on my car, a few times, Jim's has always been helpful to solve the problem. Always…read morea good response!

Great quality work!!! Amazing honest customer service reps that will walk you through what your…read morevehicle needs so there are no surprises. Own 4 vehicles and Cergizan's is the only place I go. Sincerely,C.M.

I would recommend Cergizans to anyone looking for a friendly and reliable auto service facility…read more They are always being proactive about things so you are aware what is going on with your car or truck. Very nice waiting room as well.

Update: Had another issue that needed looked at. Since last time was such a great experience I came…read moreback. They took care of me and had me on my way later that day. I also took advantage of the shuttle service this time and that was also a great experience, the driver was very friendly and shared some funny stories from his days working in Vegas years ago. So far so good! Came here because a friend referred me and I'm not disappointed so far. I called a couple days ago and got a quote and set up an appointment to come in on a Friday. Just a heads up it was busy today and I heard them tell a customer Fridays are busy so if you need to come in later in the week I would try and make an appointment. Everyone I've interacted with so far has been very pleasant and kind. They even have a ride shuttle if you need it. I was sitting waiting for a friend for a bit and an employee just in with me to make sure I didn't need a ride or anything. Great customer service! I came in for a Brake Master Cylinder replacement.

Reeder's is hands-down one of the most reliable and honest auto repair shops in NWI. IFrom the…read moremoment I walked in, the staff made me feel like a priority. They explained everything clearly, didn't push unnecessary repairs, and gave me upfront, fair pricing. The technicians really know their stuff--they diagnosed the issue and had my truck up and running and passed emissions with flying colors. . It's rare to find a shop that combines professionalism, transparency, and genuine customer care, but Reeder's nails it. The shop is clean, organized, and you can tell they take pride in their work. My truck is running better than it has in months. If you're looking for trustworthy, high-quality auto repair, Reeder's is the place. Highly recommend!

Great service and fantastic staff. Loyal customer who not only comes for tires. They provide…read moreroutine mechanical work on all my vehicles.

Total waste of time with another group of people who would rather talk forever about their…read moreextensive professional expereince than answer a few questions. Don't even waste your time speaking with them go to an actual professional place with real expereince...

Just used Adam's Towing through my insurance. Very friendly and very professional. Called me ahead…read moreof time and told me he was on his way. Had to tow me to the dealership and he did a great job. I highly recommend Adam's Towing!

My 18 son got a tow recently. His car is extremely low and can be hard to load safely. Adams had…read morethe right equipment for a damage free tow. Service was prompt and professional, communication was great as well. Hope we don't ever need a hook again, but if we do, we'll use Adams.

I had an appointment to change my oil at 1pm. I arrived at 12:45 and checked in. As I was waiting…read morepeople came in after me and left before me. Finally at 2:45 my oil change was complete. Two hours to change your oil with an appointment seems unacceptable to me. Robert B.

I went in to look at a truck and Tireek was very helpful and knowledgable about the truck and all…read moreof its components! Super easy to talk to and work with! Car buying can be very stressful however dealing with him was not! Tireek and Chris both were a huge help! Big thank you to them!

I had $1490 worth of work done all at once, new radiator, new timing cover assembly, new water…read morepump, thermostat, hoses, gaskets for just about everything that may have a gasket, to fix a substantial coolant leak and small oil leak in one fell swoop. And man, do these absolute legends of automotive repair always leave me incredibly satisfied with their fast and high quality work. Within 3 days, not including thanksgiving, they had everything finished. The problem is gone, and so are several other smaller problems that turns out were attached to the whole "everything is leaking" problem. The rough idle is gone, the power dips are gone, throttle response is better, no more oil burning smell. I dont know exactly what they did, but the fantasy in my head is that these engine wizards waved a magic wand and poofed my car into factory performance state. I have a 2008 base model chevy impala with just shy of 200,000 miles on the odometer, theyve done plenty of work on it in the past, and im sure theyll do more in the future. Well i'd hope i wouldnt need that work, but should i need that work, theyre always the first phone call. The people here are professionals, in every regard. They make Jiffy Lube look like a bad joke. This place is busy, because they have a lot of customers, because the people in this area know they are the best place to have anything done on your car. But even as busy as they are, everything is always done quickly and without any flaws. Could not recommend hometown auto repair more, i know my ancient worn out car is in good hands every time its there.

Matt has always been extremely helpful when I have gone to his shop. He had a love for cars which I…read morenoticed right when I pulled up. I have since recommended him to numerous people when they have asked if I knew a mechanic.

If you purchase a vehicle from here be warned you are SEVERELY overpaying. I purchased my 2017…read moreToyota Highlander from Another dealership in Lake county . I saved $5500 for the exact same vehicle/model/everything was the same. This dealership is close to my house so for maintenance I took it there. BIG Mistake! They put my tow package on crooked, and my AC wasn't working which I didn't know at the time but they passed it on my routine maintenance, I had to get the AC checked out at a separate appt two days later and they messed that up too. I'm disappointed with my Toyota in general, poor quality. Stick with Honda or another company. Either way, don't buy from Lakeshore!

I just bought a new 2020 RAV4 HYBRID from Mark Ramirez at Lake Shore Toyota and I am over the moon…read morethrilled!! Mark was an incredible salesman and allowed me the time and space to buy this car the way I wanted and needed to. Every member the Lake Shore team is kind, patient and friendly! Thank you for the great experience!

I'm currently here with my friend while he buys his new Volvo and I can not believe how nice and…read morerespectful the people here are. Peggy, bill and Brian are the three that we dealt with when getting his Volvo and they made the process of getting the new car and trading in his old super easy ! I would really recommend this place to everyone ! They are super honest about the whole experience. Mind you we drove 3 hours to get this Volvo and it was definitely worth the drive ! This will definitely be the first place I come to when I decide to purchase a new car ! Thanks again lake shore ford !!

My truck has been at Bosak since April 30th waiting for parts for a warranty repair. Please see the…read morequestion(s) I asked Bosak and the response I received (directly below). Beyond frustrating and the response I received highlights a bit of incompetence on a few different areas (customer service and parts ordering / management). I asked the service lead, "Who at the business can I talk to in order to share my concerns with and most importantly stop the endless loop of part issues? As a quick reminder all the parts were supposed to arrive May 7th and today is June 3. There is an obvious breakdown / gap in the way things are being done today." The response I received was, "No one here. All we can do is submit the order and wait for it to come in. Once it gets here and the Tech starts installing, we won't know if anything is incorrect until installation starts and a part doesn't fit, which is what happened in your case. We have no control over how fast or slow parts show up. and most importantly, if we order something and they don't show up, there is literally nothing we can do about that except order it again and wait."

Quality, Responsiveness, Value The owner, Chuck, and his…read morecrew have been the best since he first opened. He is fair in prices and honest about what really needs to be done and what can wait if you are short on cash. My kids are now having their cars worked on by Chuck and his crew. I couldn't be happier with them.

I never write reviews but this is ridiculous!! I brought my wife's car over with a nail in the…read moretire. I was quoted $30 to plug it and showed up to have it done. The girl walks back in and said they can't fix it you have to replace it. She then quotes me $190 for one tire!! I shopped around and found it at Discount Tire for $130. I bring it over to Discount and they plugged it for me. I understand things are tough but don't sit there and try and take money from people!! You won't get any of our money ever again!! Shame on you!!!