I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

Genuinely amazing people and service! Were immediate with their response and got to us quickly. No…read moreovercharging and unbelievably kind. Broke down then we were immediately on the road again because of their help. Strongly recommend!

For being a small shop it's a great place to have your car fixed. The owner and his mechanics are…read morehonest, fair and knowledgable. Best service I have received compared to any repair shop/dealer around.

Dave helped me when my car broke down in route to a trip to Chicago. Not only did he beat my…read moreinsurance road side assistance time by more than 1.5 hours he helped me find a local place to replace my alternator the same day. And this was a Friday afternoon at 4pm. He's service, assistance and knowledge was great. I highly recommend.

Excellent company. Brian responded quickly and helped me out of a tough situation in a friendly,…read moreprofessional manner. I highly recommend them.

Great place to go when you want an accurate diagnosis, and very fair on price, and a pleasure to…read morework with. Thanks!

I take my car in annually for a complete check up, and I tell them to fix anything that is even…read morestarting to have a problem. This place is very clean. They take me into the shop, and show me what's wrong if they find something that needs fixing. They always keep my car on the road with no problems. My husband taught mechanics, and his friend Dean Christianson works here. Now that I'm a widow I depend on any shop that has mechanics of this caliber working there. This is a shop I can depend on.

Larry was very professional, courteous and honest. I would recommend this business to anyone.read more

Honest, straight forward and down to earth. I highly recommend Discount Transmission and they…read moresaved me about $1500 on my PT cruiser and a $3000 transmission rebuild on my Ford Taurus. Management, their mechanics and this business is by far the best in Lake Station and do more than just transmissions. In fact, they've repaired two of my cars including a starter, transmission line, battery all including free diagnostics. So between knowing other customers positive experiences and my own Discount Transmission is a shop you can trust and have confidence you'll be treated fairly and even better. Special thank you to Larry and the gang at DT, you're #1.

Chester the owner is very nice. Every time I have called his shop for help he got me in and out…read morequickly and the price always reasonable. He even came all the way to my house once to see why my truck would not start. Very easy to talk to. When you take your vehicle in to his shop you will speak directly with him regarding the repair work not some service rep! Bob V.

came from out of town and he got me in and out really quick! very great quality of work and prices!…read morevery trustworthy, would go back!!