Thank you for checking and filling all 6 of our seriously low RV tires, in the pouring rain too!…read more Nice people, a little bit of everything in the store.

Mr. Jeff was amazing!! If he don't have it he'll order it and get it to you as fast as possible!…read moreHe's straightforward and will help the best he can and if not he'll let you know! Will continue to use his services!! He's very nice and easy to talk to about what you need!! 5 stars wish I could give more!!

They have everything you need. Rv's galore, a friendly staff, and a great finance department.read more

The people in the parts and service depts are the best. Very helpful and friendly. Every time I've…read morehad a situation they went beyond helpful. GREAT CREW!!​

Sorry to hear the most trusted name in camping equipment, sales and service have closed their…read moredoors! A great family business that was honest and fair... I will miss dealing with them when it comes to buy a new TT. They had a service tech that was outstanding!

What a pleasant surprise after mediocre experiences in WI. George and Dave are forthright,…read moreknowledgeable and honest. They have been in business many years and absolutely know what they are doing. If you call with questions, they will not ignore you or answer your questions incompletely or quickly. Looking for an RV?---you must buy here!

We had a couple of things on our trailer checked out while in the area, on Sept. 24,2015. The…read morepeople were friendly and very willing to fit us in at the last minute. We had an issue with our refrigerator not charging while on battery mode, and had a 12 volt outlet that did not work. Within two hours, after troubleshooting, they fixed both issues. The bill was very reasonable, particularly for the great job and nice attitude they displayed. If I were living within 30 miles of Michigan City, I would make the drive to S & H to have them work on our trailer again. Very very happy with their service.

From the owner: We are nationally recognized as the place to take your RV for dependable and caring service…read more Motorhome Magazine described us as "the place that fixes RV'ers, too," noting our emphasis on helping customers solve their RV service problems. Mon-Fri 9am-5pm. Sat 9am-3pm

Simply the best! Everyone at Vacationland treated us like sincere friends. It was a great…read moreexperience all around! A hearty thank you to Ron for being the best salesman ever. He gave my wife and I absolutely "no pressure" during our buying experience and he had the sense to know when to answer our questions and when we needed some "private time" to talk though our options. Tom you were so kind and thorough in answering all of our questions during the walkthrough. Your tips will be so helpful in knowing what to expect and look out for. Thank you so much! Mark, I gotta say though that you're the one who can't be beat! My wife and I will always remember how helpful you were to fix a wiring issue we had with the harness on our car. I know you were busy and it was so kind of you to stop what you were doing to help us. So kind and so appreciated! We drove over two hours to get our teardrop from Vacationland and it was worth every mile of the trip. Both my wife and I feel very comfortable with the information we had been given and we feel we received a very fair and honest deal. Vacationland made our financing and entire purchase process a breeze. I can't imagine ever going anyplace else in the future!

Been having our Aliner serviced here last couple of years. Very friendly, helpful with any…read morequestions and timely service. Keep up the great work!

I can not say enough positives about the entire staff at Ricks. My first experience with Ricks was…read moreback in the 90s,I bought a well used Palomino pop up Jeff was my salesman they stood behind this pop up when it experienced a mechanical failure this happened twice and both times Ricks stood behind it. I have moved on from pop up campers and now own a 2013 Elite Suites built by DRV. I took it to Ricks to have my front clearance lights replaced and the roof caulked, During the time it was at their shop my wife passed away and i was unable to get it and put in a storage space,Ricks stored it for me on their lot all winter long,when i recently went to retrieve it they refused payment for storage and members of the service department came out and jumped my batteries so that i could run the landing gear front jacks they made sure i was connected safely to go down the road.TO ME 5 STARS IS NOT HIGH ENOUGH TO RATE THE STAFF AT RICKS RV 100 STARS WOULD BE MY RATEING.THANK YOU JEFF AND STAFF YOU ARE WONDERFUL!!!!!!!

Amazing parts and service! Honest and knowledgeable! Expert help and they went the extra mile.read more

We decided to purchase our first RV this year. I did a lot of online research before I found a…read morecamper I wanted to see. it was located at Timber RV in Frankfurt. When we first arrived we met with Laura. She seemed knowledgeable and helpful. I put a deposit on a camper that I thought would fit my family. After thinking about it I went back and looked at more travel trailers to make sure we were getting the right one for our family. I did change my mind a few times and what we wanted. I was met with a very angry phone call from Laura yelling at me telling me that I must not be ready to purchase because I changed my mind. I don't know anyone who walks in anywhere and makes a major purchase on the first item they see. Most people look at more than one before making a final decision. So unprofessional and shows no class. We finally bought one and had it delivered. We were given a quick rundown. No manual was given. So we were truly on our own. The second time we used the camper the electric went out and a slide broke. It was fixed. The electric system had to be redone. However the third time we used it there was water because the faucet was a piece of junk. I called several times and waited 4 weeks. I finally used my own money to buy a new one. A salesman came and repaired it. I was told the owner returned my faucet and collected the money. I got nothing from them. If you're interested in buying a camper go someplace else or buy used.

brought my RV in for repairs to which Josh said would take 3 days. 15 days later they could not get…read moreto it. totally different then what I was told by Josh when I brought it in. my guess is he's the son of the owner and daddy protects his mediocre mechanic son. the guy should be barred from answering the phone, worst customer service I have had in 45 years. I would not recommend Timberview Rv in Frankfort Illinois to work on a golf cart.

TL;DR - Entire team at Camping World Braidwood (formerly EZ living RV) came through when we had a…read morelegit emergency (lost all trailer brake control) and no other RV/trailer business would help. All of them told us they were booked for several weeks and keep driving...and of course the always helpful "good luck." We called and Sarah told us to come straight in. 6 hours later they replaced all of our brake assemblies and had us back on the road! If you need anything when you are passing through, STOP BY! We are in the middle of a military move from Rhode Island to Colorado and with COVID still being a thing we made a decision to buy a 5th wheel (a plan we had been working of for a while) to make the move safer and easier. Our trip started with all sorts of "fun" from almost getting parked in while sleeping in an overnight rest area to waking up to 2" of snow the next morning. These are just small parts of the longer journey across country. The first real problem happened as we entered the heavy traffic around Chicago on 80/94. It was a rainy morning, but nothing dangerous about the roads until we get an emergency notification that our trailer brakes are disconnected. Our 5th wheel currently houses all of the items we did not want the movers to move/break/steal and weighs somewhere around 14k pounds. A moment later the brakes reconnected then disconnected. This went on for about 20 minutes as we tried to pull over to take a look. We never lost our lights or other connections, just the brakes. We finally stop and after some troubleshooting and forum searching thought it might be water intrusion. My husband used our compressor to dry the connections and the alert went away. About 30 minutes down the road we lost them again and this time for good as the truck told us to get the brake system serviced. We made it to Camping World and the techs started troubleshooting almost immediately. Found out the brake assemblies that were installed were all bad and missing parts; appears it was something that occurred at factory assembly. The team did great work and IF they were not going to be able to finish, Dave, the GM, told us they would run a 50 amp line to the rig and let us moochdock for the night. However, the team had the parts, finished the work, and we were back on the road almost 6 hours to the mark of us arriving. I cannot stress enough how grateful we are for the team. They understood our situation, found a way to fit us in to the already booked maintenance schedule, and allowed us to maintain our move schedule and arrive in time for our household goods! Heroes come when we most need them and that day we needed the team at Camping World Braidwood! Thanks for everything!

If I could leave less I would DONT GO HERE. They did the loan numbers so fast that they didn't make…read moresince just kept saying what they did to make it look good for bank got home did went through all the numbers they got me for 10k over what it should be. And they will not talk to me. The back door they fixed the guy had no clue what he was doing just out random parts in. Used a on off switch instead of momentary burnt the actuators up for unlocking the ramp door. It opened on the drive home had to strap it closed. The fifth wheel hitch is not installed properly. It's all lose and flops around.

Mike and Jodi (and all of the Terry's Staff) are gems!! They help me whenever I need it, they work…read moreon my RV, give me the tips I need and are ALWAYS available. I have been working with them for 4+ years now and cannot say enough nice things. I have always been treated with respect and kindness. After my 1000's of questions they still answer my calls (lol). I highly recommend anyone from newbies to seasoned owners! This place truly will bend over backwards to make sure you are taken care of.

I would not ever buy or have an Rv serviced here ! Mike the service manager is a POS. promised me…read moreseveral times that the coach would be ready and never delivered, ten months to get it repaired. They ruined the house battery and did nothing about it. "they told me to call my insurance agent ". BEWARE before you take your Rv there !!! Terrible customer service !!!

Its pretty small, but if you need a quick stop for something like a water hose or something to fix…read moreyour awning, its a good place to for those kind of things. Its run by a 88 year old man who used to be a RV dealer and he seems to know what he's talking about.