Sean was wonderful! We were in a huge bind because we were traveling and ended up getting hit in a…read moreLoves parking area by a Semi Tractor trailer and it damaged our slide. He was kind, prompt and had great communication! He was very knowledgeable and had all the tools needed. He had us on the road again quickly! It is hard to find this kind of service anymore!! I wish he was in our home town!!

We meet this family owned business in early 2020 at the Rosemont, IL RV convention. About eight…read moreweeks later, right around time businesses were being closed down, we went to pick up our vintage Cruiser camper. Ray (the dad) and Brandon (the son) are honest and transparent and willing to teach us how to care for it. We went back in October to get the winterization and their friendliness and service was just as genuine. A very high recommend!

Not to be trusted. We put $$ down on a trailer that was…read morealready supposedly in the production line. It didn't come in. We eventually had to move out of town (military orders), and they would not return our deposit because of "customizations". There. Were. NO. Customizations. On. Our. Order. It was supposed to have already been in production. Take your business somewhere else!

Absolutely not! Never again. I'd absolutely never use this…read morebody shop again. Quality of the work is not up to par by any standards. They talk a good game and advertise a good game, but when it comes down to it...nope! I picked my vehicle up, still had dents in the door. Missing parts and they left uninstalled parts on the passenger seat. They also killed the battery somehow. A cheese ball outfit. Is it the office? Is it management? Is it the employees? Whatever it is, they're not bringing anything to the table. I'll tell everybody I meet who's looking for auto bodywork to avoid this place at all costs.

My daughter had a minor fender bender in her 2017 Jeep Grand Cherokee on June 3 that tequired a…read morefront bumper cover and very minor fender repair. She took her Jeep here because her mom knows some people their who told my daughter she would have it back in 5 days, that's how minor the damage. It has now been 1 month and my daughter still doesn't have her Keep back. I did not know she brought it to this place til after the fact otherwise i would of highly discouraged because i have never heard of anything good about Tom & ED'S from former employees to customers. They are very incompetent for a body shop and the quality of work is poor. I highly recommend NOT using this place unless you don't care about the quality or how long they have your vehicle after giving you a date fpr completion.

we have called them twice to hook up a generator. they won't even call back. Can't imagine why…read moreduring business hours that they can't return a phone call. they did take care of us and I would recommend them

We were heading west in a gas motorhome with 4 people and broke down in the area. We found Austgen…read moreFleet service and called them and they said to come by. We limped it over there and Greg said he would get us in first thing in the morning. We spent the night in the parking lot and they got us in first thing. Found out we needed a fuel pump. Had to drop the fuel tank to access it. But they got us back on the road that day. Awesome service. I believe the service advisor name was Greg. This was back in 2000---but i just found the receipt and never forgot about the great service we received.

My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

One of the best diesel mechanics in northwest Indiana.read more

Best service bar none! Tyler did everything he said he would and more. We need more honest,…read moregreat services like this. Thank you so much Tyler!

From the owner: General Truck Repairs: Comprehensive services for all truck-related issues, ensuring your fleet…read moreremains in prime condition. Equipment Specific Repairs: Specialized expertise in trailers, diesel engines, transmissions, and hydraulic systems. Whatever your equipment, we have the expertise to fix it. Branded Truck Servicing: Catering to popular truck brands, we ensure genuine parts and best-in-class services to keep your branded trucks running efficiently. Emergency Services: Recognizing the urgent needs of the trucking industry, we provide 24/7 repair services, ready to assist during unexpected breakdowns anytime, anywhere. Specialty Services: From tires and brakes to intricate electrical repairs, we've got you covered. Our team of certified technicians ensures safety, quality, and longevity in every service provided. Trust in our expertise to keep your trucks and equipment running smoothly, ensuring uninterrupted operations and maximum efficiency.