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    Rapid Electronics Repair

    2.8 (15 reviews)
    Open 9:00 am - 6:00 pm

    Services - Rapid Electronics Repair

    Laptop support

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    2 years ago

    That location is closed. Two years ago I left my VCR for them to repair and when I spoke with someone over the phone they were rude to me.

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    2 years ago

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    9 years ago

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    WreckTech - The best experience in the world I will definitely recommend this to fix any of your technology and diagnosis, very truthful, honest.

    WreckTech

    (9 reviews)

    This place is a scam. BEWARE…read more They charged me $572 to fix the face of my iPhone 13. When they returned it, the phone would not connect to the internet and registered as having non-original Apple parts. They asked for the phone back and never returned it nor my money. I was talking to a guy name Michael over text who went cold and will no longer respond to my messages. Their website does not work, nor does any other contact information.

    I brought my phone here because I woke up and it wouldn't…read morecharge or turn on. They were really nice and they told me it was a quick fix two days later they told me that it would be over $400 to replace my screen when I brought it in the screen was not broken. They were no issues with it. It was just the charging port had a little debris in it it needed to be cleaned out mind you it's $100 to replace my screen anywhere else so I picked up my phone and did not get them to do anything to it and now I have a broken screen and I ended up cleaning out my charging port by myself Which they wanted to charge $90 for. They also told me they could fix my laptop screen for $500 but after my phone they told me I had to pay before they fixed it so they still have my laptop on fixed. I've had five different people tell me five different things it's just overall weird and I do not recommend it. UPDATE i got a notification on my phone that it had an in authentic part being my camera. Mind you after the "and customer service experience I decided to not get my phone fixed with them. This is because when I brought it in there was no damage to the screen at all. It just would not charge, so I need my charger port cleaned, when my phone was there they said they couldn't turn it on yet continue to send me a picture of my phone charged with a broken screen and then said that I had to pay close to $500 to get my screen repaired, but there was no damage before I brought it in. now which is a week later I got this notification saying that there was an an authentic Apple part B in my camera installed in my phone. This is the only place I have ever taken my phone and have still not gotten the screen fixed so I'm not sure what they did when they called me to tell me "what was wrong with my phone" I asked to come pick it up and would not be using their services. They told me I would have to wait until the next day because "my screen and phone wear already taken apart so they would have to put it back together" which is weird because this is when they first told me what was wrong with my phone, so why would my phone already be taken apart before I even asked them to fix it or told them they could fix it. This is super sketchy. I'm going to check my phone in the Apple to see what's going on and as a woman this just feels unsafe. Do not come to this store.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (2 reviews)

    I really wanted this to be a smooth, "drop it off and pick it up fixed" kind of experience... but…read moreinstead, it turned into a week-long lesson in patience. I came into uBreakiFix for a cracked front + inner screen. They gave me a quote. Cool. I submitted that exact quote to my insurance. Insurance paid me based on their numbers. Simple, right? Not quite. Upon pickup, I'm suddenly told the quote was wrong. That they itemized the incorrect parts and now the repair magically costs $300 more. So now I'm being asked to resubmit a brand-new quote to insurance and "hope" they cover the difference. Hope?! Let's be clear: I didn't misquote anything. I didn't select the wrong parts. I didn't create the invoice. That was 100% on them. Yet somehow, I'm the one expected to jump through hoops and clean it up. I even contacted corporate thinking they'd step in... but nope. Same response: everyone missed it, please work it out with the insurance company. Meanwhile, my phone is still being held hostage, I've lost a full week of time, and I'm stuck managing a mistake that wasn't mine. At this point, I'm picking up my phone and taking my business elsewhere. This was frustrating, time-consuming, and avoidable with better attention to detail and customer care. Mistakes happen, I get that. But accountability matters even more. Yelp Elite tip: double-check everything before you hand over your device. And don't assume the quote you're given is final. On to the next repair shop.

    Billy and Derick are lifesavers worked with me and my price range and also helped me save money…read more!!!! Got my ps5 Xbox and iPhone fixed up there and the work PERFECTLY

    Click IT -  Marietta - Your local IT shop

    Click IT - Marietta

    (6 reviews)

    A couple weeks after my daughter was born, I found myself dealing with a Acer laptop that failed to…read morestart after backing up some documents. It was such a bummer because I had just wrote a letter to my daughter that I wanted her to read someday about our hospital experience. So, I ended up looking for an IT repair shop using the Yelp Projects app and heard from Dustin at Click IT in Marietta. I got several estimates but Dustin's note stood out to me. The cost for diagnosis seemed reasonable, and it was a very small price to pay to have the laptop looked at to see if data recovery could be performed and the laptop repaired. He was very responsive to my inquiry and questions. I was very anxious but decided to give it a whirl. Over the next several weeks, the laptop underwent repair, troubleshooting, and testing to see if it was recoverable. Data recovery could only be performed by a third party vendor which was separate to the laptop repair. Then, the laptop power source failed and the battery conked out too. I starting losing hope that the laptop could be repaired. It survived graduate school at Kennesaw State and many years of productivity for both work, school, and personal usage. Dustin, Amelia, and even Tony stepped in the job and pulled off what appeared to be a miracle by methodically replacing parts of the latop and giving it new life with a 1TB hard drive and brand new power supply. These laptops are not easy to fix, so well worth the money and time spent to bring it back to life. The service, overall value, and care I received is certainly there with Click IT Marietta. I would most certainly recommend giving Dustin and his team a shot at your business if you are experiencing computer issues. I am proud to say the letter I wrote for my Tallulah was recovered along with many other important professional documents. I can't thank them enough as the laptop will be put to use as I look for a new job in the Atlanta metro area.

    Returned to this establishment after almost a year. This time, to get my phone serviced. So glad to…read morehave found this place. The owner is thorough, knowledgeable and solution-based. Identified several issues with my phone and got it running faster almost immediately. Also recommended some better third-party anti-virus softwares than the ones I was currently using.

    ShaF Tech Repairs

    ShaF Tech Repairs

    (5 reviews)

    Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

    Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

    Rapid Electronics Repair - electronicsrepair - Updated May 2026

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