This place is a dump. The building is so dirty, the outside is disgustingly dirty it is an eyesore among other buildings. I have been here 24 years and enough is enough, they are clueless how to run or keep a building clean. We now have cockroaches and that was the last draw for me. If you see the images with the white concrete walls and black floor that is the trash room the walls need to be cleaned that is garbage that smells on the walls, the white substance you see on the floor is food for the cockroaches to eat so it will kill them. The dark spots on the hallway rug are urine from dogs. They just put an Airwick in the hallways, that does not do anything you need to have the rugs professionally cleaned. Look inside the elevators rusty and absolutely dirty. They have a cleaning crew that comes once a week, most places have windows cleaned daily, the floors swept daily not in this place. The outside grass had beer bottles, sole cups, paper plates that disintegrated because they were there so long. I asked them over and over to hire a high school kid and let him/her pick up all the garbage. They have absolutely no pride in themselves which shows in the way the building is kept one of the managers is a director......if I was going to hire someone, I would look at the building they managed, that is their resume and this director would receive an F she and all of them are clueless how to run a building. EVERY year the front doors break when it gets windy, this is a continual problem. The elevators were closed by the City of Chicago and they "temporarily" fixed them very unsafe. This week the fire department was here a lady was stuck in the elevator. Again, the last straw for me was cockroaches. You can see my apartment window, the apartment next to me has a towel outside it has been there for months, I sent an email to the manager asking her to please talk to that tenant, it is still there ignored by them. I was ALWAYS asked by management if they could show my apartment to when the bank came or the insurance company came as my apartment is always immaculate. Look at the mailroom there are two pictures one of it all in order and the other with packages all over the place even outside in the lobby and other parts of the building. I on my own would situate the mail every day. I live here I wanted the building in order, I took pride in it. Even the simple things look at the sign that says "no dogs allowed" it was sideways, I put it straight up as it should be, is it really that difficult? I would tell them pick up all the cigarette buts in front of our building by the doors, sidewalk.... ignored, pull the weeds.....ignored. I was NEVER, EVER late with my rent not once always paid on time, treated this building like my own, but again the last straw was major cockroaches. They have a roof top; however, they do not even advertise it anymore the city closed it down about 10 years ago as it was not safe and they never fixed it. You might ask, me why were you here for 24 if you were so unhappy. The first 12 years they had REAL managers that kept the building clean. I have a house out of state and travel extensively for work, so I was not here all the time and just thought it would get better and again the cockroaches did it for me. My rent was fair 1175.00, now it is raised to 1500.00 for a new tenant, however you can find much more nicer buildings for the same or a bit more that are cleaner and you would be proud to bring people over to your home. The other week I was on the bus talking to someone we were talking about where we live, she thought I lived at 4170 N Marine (that building is PRISTINE, always cleaning the windows, grass is green, flowers) and she said too bad you have to look at that eyesore soar next to it. I was too embarrassed to correct her and say no the eyesore is where I live :( THE BUILDING IS 4180 N. Marine Dr. POLO TOWER read more

Rany Management bought the building I live in just over one month ago. Here are my impressions so far: They don't return calls or emails (all of us are long-term, solid neighbors - some of whom have been here for nearly 10 years). Do we need to move or not? When asked, Rany avoids the question. They slapped a HUGE, tacky sign advertising themselves on the side of the building that is crooked and looks like it would be better off advertising the Illinois Lottery. They did a hack job in the beautiful front courtyard for no apparent reason, ripping out the 5 ft tall, well-maintained privacy hedges, which made the building and courtyard lush and secluded, which is necessary on this busy street. The hedges also provided security for the garden and first floor units. All the flower beds in front were trampled and they left stumps and debris everywhere. It hasn't been cleaned up in over a week. In the month they've owned the building they appear to have mowed the lawn just once and left grass clippings in piles all over the place. They replaced the garbage service (meanwhile there were no dumpsters for upwards of 25 people for two days) and then they took away our recycling, despite city ordinance. It hasn't been restored. They replaced one neighbor's broken refrigerator with a dirty, cracked one. In the laundry area, there is now debris coating everything from them "rehabbing" the unit above and it's disgusting. By rehabbing, I mean they are ripping out the pristine mahogany woodwork and piling it up in the basement. Maybe it will look nice in the end, but not half as much as it would if they bothered to work with the gorgeous building they bought. So now, half the washers are unusable because they're coated with lead dust and chunks of plaster. This building is pre-1930 and leaving that debris is a health hazard. They haven't emptied the laundry garbage and it's overflowing with flammable lint and there are roaches stuck in glue traps they have no intention of replacing. The lights are out in the basement stairwell. It's shocking to see a nice, well maintained building turn into trash so fast. Just a little regular maintenance goes a long way towards making an old building wonderful and these guys don't care. Not only that, but from what we see on their ads on Zillow/Craigslist, they've raised the rent in the 2 empty units by 15 percent-plus, and they didn't bother to repaint or repair before posting poorly taken photos. They make the apartments look like run down crap. I mean, really, the photos look terrible. Get it together with those ads. Don't rent from them. read more

I moved here in January 2022, so I've been here for three months now. So far, my experience has been very positive. I had Keller show me around and help me with the application process. He introduced me to Meghan - who is TEN stars in my opinion - who helped me prepare for and schedule my move-in date. She helped me organize everything for the actual move and patiently answered my many questions after I moved in. She is very quick to respond and while she is always busy, she always has time to say hello in the hall or answer a quick question, and does not come off as being stressed or in a hurry (wish I could come off that way myself!). Meghan has been one of the main reasons I gave this 5 stars, because she made the transition into my new place seamless (despite there being a snafu with the furniture that I ordered being too large for the utility elevator, which is on the small side). Also, I had to put in a work order for a couple of things, and they were very quick to respond. Joaquin clearly explained how he was going to fix the issues and then he quickly fixed them. Rany has a renters portal which I find so helpful and easy to use. I can pay for my rent and utilities online and it sends me reminders. I can also put in a work order online. Very efficient. read more

I really can't say enough nice things about Dorothy and Lisa at Rany Management. I was a tenant of theirs for over five years in a 1-bedroom Lincoln Square apartment. The apt was spacious with high ceilings and a lot of storage. Great neighborhood close to the L and within walking distance of great restaurants and summer street festivals. Parking was free on my street as well. The staff was great also. They didn't have to come out often in 5 years (maybe to check the A/C), but they were very punctual about even that. Rent hardly went up in the 1/2 decade I lived there and Dorothy & Lisa were accomodating in other matters as well. I was laid off in '09 and they allowed me to go on a month-to-month rent rate in case I couldn't pay and had to leave the city abruptly, which helped out tremendously. I also recently had to move out the city because of my new job and they helped with the re-renting of my place (my lease wasn't up yet) to a point that I couldn't imagine anyone else helping...especially after a certain someone backed out of signing. If you're new to the city and are looking for a nice apt. with nice people to work with, please contact them. They go above and beyond and are absolute professionals in the industry. I owe 'em one! read more

slumlords, and the reason why the chase cafe was driven out well a big reason why, they owner financed this building at 7301 n sheridan road in rogers park to this guy ray risten and ray was a man with a big heart for the arts and allowed me to create an 4000 sq ft art venue with a 10 year lease at 50 cents a sq ft and we were rocking it then ray was stuck in this money pit they tricked him into owner financing for 6.6 million when the morgage on the building was 1.5 million so trying to pay 60 something k a month to keep this money pit going that the city keeps trying to shut down or force to get fix so its' up to code, but they kept changing ownership within the company to keep the city off their backs and when they ended up with the building after me being in it for 4.5 years they freaked out and did everything negitive you can image to try in get me out cause its hard to resell a 105 unit building with a art space taking over the whole ground floor .. well anyway not to bring up the past but i know them personally and spent alot of time in court suing them and well they are just shade balls, and dorthy is really mean' woe i need a break sorry bout all that' ha read more

If I could give no stars I would. In addition to all the heating problems. Multiple 311 reports... they have raised my rent from 1150 when I first signed in 2022 to 1300 the following year and 1600 this year?! It's interesting because other tenants in my building that didn't file a 311 report in regards to us having no heat during the negative days last winter... only got raised the standard 150 and others who filed some got raised 225 and me?! A whole whopping 300. DO NOT RENT THIS THIS CROOKED COMPANY. Their customer service is garbage. If you need to speak to someone... good luck never happening. The phones are always "going down" and the maintenance never show up on days they are supposed to. AVOID RANY MANAGEMENT for your own sanity and safety. They don't like to repair what needs to be repaired . I know my building isn't up to code. No idea about others. read more

I have lived in one of the units on Halsted since June 2021 and it has been extremely nice and easy! Whenever there have been any questions or minor issues with mail delivery Rany has been super quick to address and fix any tenant concerns. The apartment itself had been completely updated prior to my moving in, so the entire unit is extremely clean with a new feel. There are almost floor to ceiling windows throughout the apartment and it is one of the nicest units I've lived in since moving to Chicago! Very happy with the apartment and working with Rany. When my roommates and I were on the apartment hunt in the spring of 2021, Rany was incredibly fast and reliable to work with when getting tours as well as our lease drawn up and confirmed. read more

I rent from them at Elston and N. Kildare. Ever since they took over the building, it's been better. They got rid of these awful hedges that used to breed mosquitoes and allergy attacks. They have been going thru all the apartments to clean them and make them nice again. They also got rid of these terrible neighbors I used to have: a total spaz guy that acted like he owned the place and this really weird girl who used to scream at everybody. They cleaned the stairs already. They didn't even raise my rent too bad. The only thing I hope they do is add some more washing machines and driers. I would like to see some more recycling cans. I wish I had cable as part of my rent too. read more

My husband and I moved into one of Rany's buildings, the Polo Towers, 1 month ago and we don't have any complaints so far! Our building manager, Maribel, has been awesome, whenever we need something/ask something of her, she answers in a timely manner and it always gets done efficiently. Reading the reviews were a little scary before moving in, but i feel things have changed since those reviews were written because we haven't had any negative experiences with them. The only little downside is that the windows are difficult to open and close, but we have been told they are going to replace all the windows within the next year. read more

I've lived at one of Rany Management's buildings for 8 months and have been very happy with my experience so far! My roommates and I are planning on re-signing our lease after the 12 months is up. Anytime a maintenance issue has come up, we've been able to use the Rany Management online portal to submit our requests. These requests are reviewed in a timely manner and we've promptly heard back from a member of the Rany team. With the recent accumulation of snow, Rany has been proactive in communicating their shoveling and salting schedule for all their properties. read more

I have to say that i was shocked to read the bad reviews, because we have received nothing but the best treatment from Rany Management. I am a Travel Team member for Loya Insurance and I have recently opened one of our offices in one of their buildings. Our company had not made proper arrangements with the gas company therefore we did not have heat. The manager from Rany was kind enough to take it upon himself to help us out with a couple of heaters. They have always been prompt and very efficient to resolve any problems encountered. read more

I have lived in their property on Marine Drive and Gordon Terrace since July 2021. As a part of moving there will be some hiccups. But, I can say the Management did rectify all of the issues in a professional and timely manner. They didn't say they would fix/correct something and not do it. if they couldn't complete something when they said they would, they did reach out and let me know if/when it would be completed. The management staff is great and the maintenance staff are as well. I enjoy living in Polo Tower. read more

Rany Management is horrible! Stay away from any of their buildings they manage. I think the person below is the son of Rany Mangement? Long story short research your management companies and ask other residents before renting. The polo tower 4180 marine drive is the building they manage well known through out the northside of all its problems! read more

I have referred 2 family members, and several friends to RANY Mgnt over the last 10 years. Having onsight management is a big plus, very easy to get along with, and convenient to the brown line, Welles Park, Lincoln Square. I have always found their rental rates affordable, and there is usually a waiting list to get into their buildings.. read more

I had the pleasure of working with Maribel and Maskym while searching for my new apartment, and I couldn't be happier with the experience. From start to finish, they were incredibly responsive and always quick to address any questions or concerns I had. Their kindness and professionalism made the entire process smooth and stress-free. read more

I've been living here over two years and I really love it here. The building staff is nice, the management listens to our concerns and addresses them, responding quickly to questions and concerns. The building is kept clean and secure. The location is lovely, across from the lake, close to transpiration and grocery stores: read more

I can't complain about this management group! Our property manager Maribel has been steady busy and on top of things at the Polo Towers, since our September 1st move in. Maintenance works efficiently on fixing things. The area is GREAT! Lakeshore, lakefront trail, GoGrocer, CTA transportation, and all are nearby. read more

I live at a Rany Management building in Buena Park. I have experienced quick and efficient communication from Maribel, the building manager. There is a 24/7 portal to request maintenance, pay rent and utilities. Dog friendly, secure mail room and large laundry room. The building is quiet, safe and secure! read more

After moving four times around Chicago, Rany Management has provided the best service of any leasing company so far! Rany is very responsive with service requests, although there are not many due to the high quality appliances in Rany's apartment. read more