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    Root Property Group

    3.6 (61 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Root Property Group

    Property management

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    Reviews With Photos

    Week 2 from leak of last year

    After a month of back and forth - the issue is temporarily fixed. To whoever rents this unit. Be aware that this issue will come back each year and that they do not actually fix the issue and they still charge you full rent price knowing that it comes back and then they take a month to fix. Whatever they do here is shady af. If they own the building, run. If they don't, and it's probably okay.

    I do not recommend root realty for renting any apartment they put cameras and listening devices in your apartment when you are not home this is the third time I have found them in my residence and I really don't know what to do I have pictures and still have the cameras and everything to prove it so I highly recommend do not rent an apartment from root.

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    4 years ago

    Business owner information

    Photo of Michael R.

    Michael R.

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    1 year ago

    Business owner information

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    Michael R.

    Thanks so much, Izzy!

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    2 years ago

    Great apartment in Lincoln Park. The Root team is always good about responding and Raul is the man, always gets the job done.

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    Michael R.

    Great to hear! Thanks Aidan

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    3 years ago

    Business owner information

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    Michael R.

    Thank you for taking the time to share this, Mike!

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    3 years ago

    Business owner information

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    Michael R.

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    4 years ago

    Business owner information

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    Michael R.

    Helpful 3
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    2 years ago

    Business owner information

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    Michael R.

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    2 years ago

    Business owner information

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    Michael R.

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    3 years ago

    Business owner information

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    Michael R.

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    4 years ago

    Business owner information

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    Michael R.

    Helpful 3
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    4 years ago

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    3 years ago

    Business owner information

    Photo of Michael R.

    Michael R.

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    Photo of Cee M.
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    4 years ago

    Business owner information

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    Michael R.

    Thanks for the review Cee M!! Have a great week. Mike

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    2 years ago

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    Michael R.

    Thank you for the review, Danielle!

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    4 years ago

    Business owner information

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    Michael R.

    Helpful 3
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    3 years ago

    Raul does a great job with maintenance. Always prompt and does a thorough job. Ensures our satisfaction and checks in after.

    Business owner information

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    Michael R.

    Thanks for the message, Rory! Have a great day. Mike

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    5 years ago

    Business owner information

    Photo of Michael R.

    Michael R.

    Helpful 4
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    4 years ago

    Business owner information

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    Michael R.

    Helpful 3
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    7 years ago

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    4 years ago

    Business owner information

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    Michael R.

    Helpful 4
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    Photo of Dan D.
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    5 years ago

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    Michael R.

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    4 years ago

    443 W Eugenie - Raul came and saw the toilet was broken. He came and fixed the toilet same day and within 2 hours. He's great!

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    3 years ago

    Business owner information

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    Michael R.

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    4 years ago

    Business owner information

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    Michael R.

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    4 years ago

    Loved working with Mike - he's very knowledgable about Chicago neighborhoods and the advantages / disadvantages of each. Highly recommend!

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    Michael R.

    Appreciate the comment, Patrick. Have a great day. Mike

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    6 years ago

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    5 years ago

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    Michael R.

    Thank you, Christine!!! Reach out if you need us! Mike

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    7 years ago

    Business owner information

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    Michael R.

    Helpful 2
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    5 years ago

    Business owner information

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    Michael R.

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    13 years ago

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    11 years ago

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    13 years ago

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    4 years ago

    Business owner information

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    Michael R.

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    13 years ago

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    12 years ago

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    10 years ago

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    6 years ago

    Business owner information

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    Michael R.

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    7 years ago

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    7 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Root Property Group

    Review Highlights - Root Property Group

    Michael and the office are extremely responsive to maintenance requests and seem to always be doing things to keep the building itself in tip-top shape.

    Mentioned in 4 reviews

    Read more highlights

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    Rany Management

    Rany Management

    (52 reviews)

    North Center

    Rany Management for 4180 has improved with communication and implementation. The buildings have not…read morebeen updated in some time and the turnover for property managers was higher last year. I look forward to continued efforts to revamp the property inside and out from landscaping, cleaning, pest control, portal management and updating apartments. I would like to highlight the positives regarding our mailroom and parcel management as well as suggest routine carpet cleanings on each floor. I can see that changes for the better are being made as fast as possible .

    Deplorable people. They think nothing of systematically gouging or outright pricing out every…read moretenant, every year. Despite numerous maintenance issues, a laundry room that's almost always defunct, violations of the RLTO's access rules, illegal utility billing fees, ignored maintenance requests, nonstop lies and deferments, oh, and not having been able to get paper mail for months because their striker is broken, they tried to raise my rent 10% after my first year. No negotiation. My 12-resident WhatsApp chat is nothing but torrents of frustrations and complaints about Rany's despicable behavior. Notice that the positive reviews here and on Google usually focus on the leasing agent, or are over 2 years old. Rany bribes new residents with a $20 rent credit to write positive reviews. These people have no sense of responsibility toward their residents or the communities they profit from. Everything is about gouging as much money as possible out of tenants and doing as little as possible. Avoid avoid avoid.

    Ardmore Winthrop Properties - Private balcony just off the living room

    Ardmore Winthrop Properties

    (41 reviews)

    Edgewater

    I'll never rent from anyone else in Chicago & here's why:…read more--staff some of the first to wear masks --quick responses for maintenance requests --great communication in tough times --neighbors friendly (but staying out of each other's way in 2020) --many bilingual folks on staff --very low costs for utilities not already covered --grounds always beautiful & trash-free

    I've lived in one of their buildings for 13 years, first in a studio, then a one bedroom. Ardmore…read moreWinthrop Properties sets the bar and sets it high for what being great property managers and landlords looks like. Incredibly attentive and responsive staff, from the office to the maintenance folks. They're proactive about health and safety concerns. They make it a point to replace all smoke detector batteries twice a year and offer complimentary preventative pest control (always with advance notice and signs posted letting you know it's going to be happening, and they always make sure to ask if you have pets that they need to be careful not to let out when they enter) - they keep the building extremely clean. I see the cleaning person around the building doing her thing almost every day. It's also the most festive building I've ever lived in. Every month they put up new decorations (and sometimes candy) for holidays in the entryways, lobby, even on each floor. And they keep a ton of beautiful plants and a water feature in the lobby and laundry room. Everyone is very friendly. When you run into the maintenance person, he always takes a moment to ask how everything is going on your floor/in your apartment and maybe share some fun facts about the building's design. If you have an issue or concern about something, they respond right away. They send you holiday and birthday cards and have been offering free laundry on site throughout the pandemic. The laundry room is huge with 6 washers (most brand new) and 8 dryers. They do everything they can to make receiving packages easy and secure for their tenants. If you're looking to rent in the Edgewater neighborhood, do yourself a favor and ask Ardmore Winthrop Properties for a tour of one of their buildings.

    Miller Real Estate

    Miller Real Estate

    (14 reviews)

    North Center

    Im almost positive they knowingly are renting out units with a cockroach infestation. The specific…read morebuilding is 4313 N Francisco in Chicago. Other tenants said they are great and responsive which they were when I made complaints and they credited me $200 for my troubles and refunded my move in fee when I terminated the lease after a few months. That doesn't take away from the fact that the building has an infestation and they aren't taking the issue head on, but rather just chip away at it and keep on renting out the units. I know this because other tenants have said the issue has existed for a while, the exterminators told me they have been coming their for years for this, and the problem is so painfully bad (15 roaches i saw in one walkthrough) in the basement that you would have to be blind to not know. The front and back stairways also never get cleaned and the place smells. No offense to the handymen but it needs deep cleaning. Also two separate occasions they entered my apartment for repairs without proper notice when I wasn't home, to be fair it was probably a miscommunication.

    They outright deny service dogs or assistance animals of any kind to all current and prospective…read moretenants. Was interested in renting from them and Andrew (one of the brother/sister owners) invited me to apply for the apartment, after a showing, but I wanted to upfront and honest about my service dog and as soon as I mentioned, all communication (text, phone calls, email) was cutoff immediately. This is a common ILLEGAL practice by unsavory and unreputable property managers and owners. Not allowing dogs is different than not allowing a doctor approved service dog and when you deny renting an apartment to a prospective tenant, based on your no dogs policy, you are breaking the law and deserve to be reported to the city. Also, they are shady about utilities charges and I talked to another of their tenants who said they've had bad experiences with roaches and currently fighting them to be allowed to sublease, without added fees. Shame on you Miller Real Estate Investment Partnership LP. Look elsewhere for a place to live folks!

    Root Property Group - propertymgmt - Updated May 2026

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