Just adding yet another horrible experience with renting with Open Path Realty. Here is a by-no-means-exhaustive list of what's gone on with my unit for the past three years...
- NO HEAT: I realized a few months after moving in that I didn't have adequate heat. The landlord (Hector) tried to blame me multiple times claiming I didn't open up the vents correctly. Took about two and a half months to get proper heating units installed - in the middle of January.
- NO INSULATION: I had a friend come out and do a temperature check of the walls to see where the cold fronts were coming from (bc even with the heat installed it's freezing). She told me there's no insulation in the building. There's actually none. I have yoga mats nailed to the walls.
- NO PLUMBING: Earlier this year my sinks started backing up more than usual. One of their workers came out to "fix it". Now, pretty much every single time one of OPR's designated workers have come out, they leave Monster energy drink cans and trash everywhere, try to find a way to blame me, and put some kind of shoddy temporary fix on the problem that doesn't actually solve it. With the sink, after their worker came out, the problem got WORSE, and my sink was filled with black water and completely unusable. It turns out the entire plumbing system had to be replaced because it was so poorly constructed. Pipes in the ground were actually MISSING and much of it was cheaply glued together. OPR tried to say that this is how it was when the building was built 100 years ago. I was without a working sink (both kitchen and bathroom) for an entire month.
- GAS LEAK: I am actually in the middle of dealing with this right now. I smelled gas earlier this week and had someone come check it out - they confirmed that there were multiple gas leaks, that the gas pipes were badly installed and that there were walls around the water heating unit that weren't supposed to be there. Workers came out to start fixing it a few days later, cutting open entire walls in the middle of the pandemic while we work from home. Then, they had to STOP in the middle of the work because the owner called to haggle about the price. Work is currently on hold and I am without still without forced heat and hot water.
- NO LAUNDRY: When I first toured the unit, the agent pointed to two laundry machines outside in the foyer and said, "free laundry!" When I moved in, I opened the machines and they were covered in filth and would not start. Had to fight to get them replaced. Then the cheap washer they bought kept breaking and malfunctioning. And of course they tried to blame that one on me as well, saying I was overfilling it, but when an actual technician came out they saw a part needed to be replaced.
- BAD SERVICE AND NO NOTICE: One day I came home to find a brass water pipe had been installed haphazardly all around my living room. They left a hole in the floor where it came into the unit. I made TWO maintenance requests for this hole. They did not fully patch it and the hole is STILL THERE. It's been at least a year and a half. While they were working on this, they also completely tore up the flowers I had planted in the front of the unit in my efforts to make the place look less digusting.
- DANGEROUS ELECTRICAL CONDITIONS: The laundry machines are plugged into a power strip that is hanging from the ceiling. Just above this power strip is a small water pipe that has multiple leaks. Many times when I've called about these leaks, they've just told me to reconnect the pipes. Like, this water is SPRAYING out onto the foyer inches away from a hanging power strip.
- Other not as life threatening but still annoying things include lack of lawn maintenance (when the lawn IS mowed, the clippings are not taken to the trash and they sit in the back rotting), trash everywhere, condescending communication from Hector, lack of response, bare minimum snow shoveling, continually losing their keys to my unit, not giving me notice that a worker is coming until they are outside (and I'm at work), cracks in the floors in the kitchen that expose the ground, a room where half of the floorboards go in the opposite direction from the other half, no screens on the windows, workers cutting my Comcast wires TWICE IN ONE WEEK while adding siding to the building... all while charging me over a thousand dollars a month for a unit that obviously should never have been rented out in the first place.
When I came to this unit, I was getting out of a bad situation and didn't have a lot of money. Open Path Realty attempts to take advantage of people like me. The only reason I have stayed so long is because I could not afford to move out. I still can't really afford it, but I'm trying to anyway. Do not rent from this company. Warn your friends about this company. read more