I lived at 1957 N Fairfield for a year and had a great experience. The building was well-maintained, the location was great, and the management company was responsive, professional, and always easy to communicate with. They truly made living there smooth and stress-free -- I'd highly recommend both the property and the team behind it. read more

We've lived at one of their newer buildings in Avondale for a few months now, and I wish we had done better homework. The floors and walls are paper thin, so we hear everything, and I mean everything, all day long. We can track the upstairs neighbors through their apartment because we hear every step, every conversation, every food prep, every dog bone drop, every child tantrum, every long running toilet (their hall bath is constantly going right now in fact), every early morning workout session. We have a light plugged in to a living room wall, and when the upstairs neighbors walk over it, the light comes on - that's just from walking, which sounds like stomping. When it comes to side neighbors, I know one gentleman snores because I can hear it through the wall at night. We put our office in one of the bedrooms that is up against the stairwell - the METAL stairwell - because nobody could sleep through the noise of residents going up and down those steps. When people let the building exit doors close, it rattles the pot lights in the ceiling. We were recording it all, but it's so constant we ran into memory storage issues. As for the construction, we have a bathroom door that opens out into the hall, one closet door that doesn't stay closed at all, and a closet door that opens INTO the closet, hence it can not be closed if you have clothes hanging in said closet. They installed an AC system that allows for "auto", meaning it cools and heats based on the internal temp range set, then they sent out emails shaming anyone who was running their AC when the temps were above 50 degrees because they said it would break the system - the system they installed with the features they offered. Their email said to "open the windows" if you're hot, but the windows are only those tenting versions that go out a few feet and invite street noise into an apartment already awash with upstairs neighbor noise all day long. Speaking of the heat, there is no heating in the living room or bathrooms, which are always freezing - the only vents that emit heat are all placed near the floor, one in the hall, and one in each bedroom. We have to run the faux fireplace in the living room every day and sit on the couch under blankets. The thermostat is the only sensor, and it's located in the hall above one of the heating vents so it constantly turns itself off. The thermostat is set to 71 but my sensors in the bedrooms all read in the low 60s. If you want hot water in the sink or shower, per management you just have to "give it a minute" - according to my timers, that can be 3-5 minutes of letting the hot tap run until water gets hot, depending on time of day which can cause hot water to run out after only 10 minutes. The "secure building" feature is just standard keys and one keypad code that is given out to every delivery person in Chicago. The outdoor security light shines DIRECTLY into the master bedroom window, and never turns off (I had to install blackout curtains). The garage is standard Chicago - tiny little spaces jammed by columns, but there's no pressure plate, so you have to find the remote again to get out. There are no garbage chutes on the 5 story building, so that's a lot of garbage bag banging down the metal stairwells to go to the outdoor bins. But sure, all the stone is pretty, so we are paying $3K a month. If we could afford to get out of our lease to this mausoleum and move again, we would. If I can save one couple or family from getting duped like we did, I'll feel better. read more

My wife and I moved into a Wilmot property about 3 years ago. We have had the most incredible experience living in our spacious 3-bedroom (plus extremely clutch storage/office unit); the Wilmot team is unparalleled -- really. From the outset, it was clear we made the correct decision. The (VERY) high ceilings and top-notch appliances, among so many other attractive aspects, made every day feel luxurious and, most importantly, safe. Wilmot operates like a tight-knit family, from the office staff (Agnes etc., Lukas etc) to the maintenance crew. Their dedication to making our living experience exceptional was evident in every interaction. The only reason we're bidding farewell is our need for a larger space with a yard for our growing family (raised 2 young boys in this Wilmot unit - it will always be our first real family home). If not for the growing family of 4, we'd stay here indefinitely! If you're seeking a place where comfort, quality, and a supportive community converge, you found it. Pick a Wilmot property - and feel good about it. Our heartfelt thanks to the entire team for making our stay an unforgettable chapter in our lives. read more

March 1, 2013 The Office of Wilmot Properties 1801 N Humboldt Blvd Chicago, Il 60647 Re: Lease Signing To Whom It May Concern: When we moved in, the apartment was not cleaned, the walls were not painted and light bulbs were not replaced. Our sliding door to the balcony took 6 months to get fixed (which caused our energy bills to be more than twice as expected), and even longer to fix a loose shower door/lining, among multiple requests to fix other things that were not taken care of in a timely manner. All of these things were reported to your office at the time we moved in. The lock on the outside door to our balcony remains unfixed to this day, after multiple requests. In addition, we were without a stove for about 2 weeks because it had broken and your office took that long to replace it. We have also made a recent report saying that our heater was making odd noises and we didn't think that it was working properly. Your office informed us that unless it wasn't working at all, that it wouldn't even be looked at. Now, you are raising our rent, not only to the Chicago standard yearly amount of 5-6%, but to an unprecedented rate of 16%, an extra $300/month, for an apartment of which the walls have still not been painted and maintenance requests still go unanswered. According to the Lawyers' Committee for Better Housing, an oral agreement is legally binding, and will hold up in a court of law. We were told when we moved in that our rent would not be raised for as long as we lived in the unit. The former tenants, as well as others in the building, were all told this by your office staff and the agents selling the space for rent. When someone is selling for you, they represent you, and this was our 'oral agreement'. You also show a precedence of you not raising your rent in the last 5 years. After only living here one year, being asked to pay $300 extra a month in order to make up for the 5 years you missed out on raising the rent, we would be taking the burden of those who lived here before us, paying their increases. The timing of this situation is unfortunate and we know that legally we have to tell you 30 days before our lease expires whether or not we are planning to re-sign. We are planning to re-sign the lease, since it would take longer to take this to court, and moving out is a greater burden on our lives at the moment. However, if we receive more disrespect and more mistreatment as tenants as mentioned in the first two paragraphs, we will not hesitate to take action and bring this to the attention of the court. Furthermore, we do intend to bring our situation to the attention of online reviews of lessors in the city and express the truth about your company. We will also provide any relevant media sources with the letter, which we have written here, unless you are willing to reconsider the significant rent increase. As someone who works in business, advertising something and doing the opposite is not the way to run a successful, respected business. If you aren't going to stick to something you say, don't say it. Your actions will lose you a lot of respect in the industry and other potential customers. read more

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I lived at Kedzie and Wabansia for almost a year, unfortunately I had to relocate for work. This apartment was brand new when I moved in and had high end condo finish features. I also always had amazing experiences with Agnes in the management office. The office was close enough to walk to if I ever had an issue. I would recommend them without reservation. -Amanda #3D read more

This is a great building and we moved in here because of convenience getting to work. One thing I have to say they do have a great maintenance technician who comes in anytime we have a small issue with almost anything.It is very important to provide knowledgeable handyman to save us money and time why we renting and staying in Chicago for the next couple years read more

We rented a retail space from Wilmot for some 5 years or so, and we couldn't be more grateful for how professional and kind Agnes and the crew has been! read more

I lived in their building on California and Armitage, a couple blocks from the California Blue Line station, for 2 years. The management team has always been responsive and friendly. We've had our heater failed 2-3 times in the 2 years I've rented the unit and they've always sent someone over within the same day to take a look at the system. Since they have the master key, sometimes I would give them a call in the morning and have the system repaired when I got home from work in the evening. Once, there was some water damage/rot on the wall next to the shower, they came in, re-plastered the wall and made it looked as brand new within a few hours of contacting them. They also kept the common area well maintained and cleaned on a frequent basis. The apartment is very spacious, they kept the rent the same despite the market in Logan Square heating up dramatically. Overall, if I wasn't moving to the East Coast, I would have stayed at the apartment for a couple more years, or at least until I purchase my own place. read more

I was drawn in by the brand new Logan Square buildings and the stylish apartments. I was duped!! The apartments are slopped together, and the management company is the most unhelpful I have ever dealt with. They charge WAY too much in rent for all of the problems we have had. For example, our hot water heater has stopped working 6 different times in the 4 months we have lived here, and they just kept sending the maintenance man to relight it. Finally on the 6th time, they sent someone who actually knew what they were doing. Way too little too late. If I wanted to live in a shit hole, I would pay half the rent I am paying now to do that. Avoid any Wilmot Properties apartment at all cost!! read more

I currently live (and hope to stay) in a 2 bed 2.5 bath, 1500sq feet unit owned and managed by Wilmont Properties and it has been an amazing experience since the beginning. I moved from West Town in the fall of 2015. When I met the leasing agent Cindy, she was very kind, responsive, and willing to answer any and all questions. I love this place. It's so beautiful and spacious. Whenever I need something (i.e., water filter changed, light bulb changed, etc.) they send a nice man (Mario is his name I believe) out to fix it. Any issues I've had, they've been super responsive and helpful. Agnes has been very accommodating and helpful. If you are looking for a great place to live in the Logan Square/ Bucktown area, and you want a great management company, I would definitely look at some of their properties. If I do move, it will be because of school. But I'll definitely be considering their properties in the future. read more

This company builds sub-par structures that are unhealthy and obviously not inspected. There is black mold growing throughout the structure and the company just covers the mold with additional drywall. Appliances are knockoffs from China. All cabinets are particle board from Ikea. Locks break; clothing dryers are vented incorrectly and constantly break; countertops are manufactured incorrectly. I'm surprised they are still in business. Never rent, nor buy, anything built by Wilmot. Beware. read more

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If I were just rating on the appearance of our apartment I could give Wilmont Properties a star or two but based on my experiences with the shoddy construction and non-existent building management over the past 6 months I have to give them a big fat ZERO. DO NOT BE FOOLED by what looks like on the surface to be an apartment with a modern aesthetic and better than average finishes. The buildings are slopped together and after only being a few years old are quickly falling apart. We were cursed from day one, arriving at the apartment with our moving crew it was apparent that it was going to take days to try and clean the apartment from the previous tenants. Unfortunately for us their cleaning crew was only scheduled for a few hours. We were forced to move everything in to one room and to spend the next three days scrubbing the apartment down from top to bottom ourselves. While almost the entire apartment needed a new coat of paint they threw a nice half coat on the occasional wall and gave us the paint colors in case we wanted to buy more and do the job ourselves. We spent the following week addressing the foul stench from the mold in the kitchen sink and base cabinet. Asking the management company for help we were told there was nothing they could do so were left on our own to try and treat the area and try to make the kitchen safe to cook in, A few months later we realized that the washing machine hadn't fully been working and was only filling up with water and then draining. Almost three months later, a "new" (aka refurbished) machine and almost a full week out of work with maintenance men and technicians and we're still doing laundry down the street at the laundromat and bathroom sink. Overpriced, mismanaged and shoddy. Stay away!! read more

READ THE REVIEWS!!!! I failed to do so, and it cost me. Agnes says my application was approved Wednesday evening, and asked that I return the sign leased by the Thursday afternoon. Completely reasonable. And in legal terms - they established an option. Until Thursday afternoon when I email them the lease and they tell me they've given the apartment to someone else who is bringing a lease in Friday morning (and thus legally, breaking a binding option they established). Then they try to upsell me on a more expensive apartment. Incredibly unprofessional, rude, and not to mention illegal. To management - this is not only unprofessional and stupid, its risky. If I were a protected class, you would be facing a cut and dry discrimination suit. It's an apartment. I'm not going to get bent out of shape. But I'd cancelled showings on other places, wasting my time and other people's time. I'm filing a BBB complaint and contacting the Rents Rights hotline as well. Shop elsewhere - its not worth dealing with these clowns. If this is what life is like as an applicant, I can only assume life as a tenant is just as terrible as the other posters have described. That they charge a non-refundable move in fee and no security deposit should have told me all I need to know about how they manage their properties. read more

I lived in the apartment by California and the 606. And the experience was great. It looks like most of the complaints on here are about maintenance and a few other things, but I didn't experience any of that. The building seemed fairly clean and maintained throughout. My wife and I were originally looking to buy in the area, but decided to rent when we saw a brand new construction for rent. When we moved in, the building was completely new. Walls perfectly painted. Beautiful floors, etc. And the price was more or less the same that we had been paying for a rundown apartment in Wicker Park. As for the neighborhood - it's relatively safe. We never experienced any crime or theft other than a bike being stolen down the street - which isn't anything out of the ordinary for Chicago. If we weren't buying right now, we'd probably live here for at least another few years. The apartment is beautiful and location is great. read more

Just seeing the reply from Agnes and I can't believe what I'm seeing...she put on her review that I didn't submit my application in a timely manner but how would you know you weren't in the office when you said you would be? Also, how would you know that I'm a strong candidate vs the others when you didn't give me a chance to submit any information even when I contacted you to let you know I was on my way. Honestly her response is even more disappointing than my initial experience with her and this company. If you're looking for a dishonest group to rent your next apartment then you've come to the right place! read more

It's a shame that Wilmot Properties is so terrible as a property company, because my apartment is actually really nice -- newer construction with central air and a parking spot, large rooms and closets, hardwood floors, dishwasher and laundry/dryer in unit, and a very nice location! However, if anything breaks, you will get to experience the frustrations of Wilmot Properties first hand. For one, It took them about three months before they finally got around to fix my continuously running toilet, and that's probably only because I called to tell them that my dryer had stopped working ... again (an issue with the fuse, apparently, happened at least three times already since July). One Saturday, the garage door broke (which, funnily enough, came after only a few weeks since they were working on it). I called the EMERGENCY maintenance line, only to receive a text saying that they were unable to make it out until Monday -- so essentially, my car was stuck in the garage, meaning I was unable to make it into work on Saturday and to an appointment on Sunday, both of which were in the suburbs. What's the point of having an EMERGENCY maintenance line if they're not available in an EMERGENCY? Finally, my wife and I have had at least FOUR packages stolen, as have many other residents in my building, due to the fact that packages are simply put on top of the mail boxes right by the front door, clearly visible for the taking. Yet, when I called to let them know that this keeps happening and offered solutions (as there definitely are other, more secure places to put packages), the lady at the "office" pretty much brushed this off, saying they can't control where the packages are placed (despite me suggesting that they make a sign for the carriers to put the packages in a more secure location...). I would strongly suggest looking elsewhere for an apartment, or if you, like us, were swayed by their affordability and newer design and do decide to move in to one of their units, pray nothing goes wrong, because then you will see how truly inept Wilmot Properties is as a property company (btw, their website has been down since this past summer). read more

Over the last 1 and a half years, I have been working with Wilmot Properties on a number of projects. I have been nothing but extremely satisfied with the level of professionalism, experience, knowledge of the market place, and overall curtesy that they have demonstrated. Highly recommended for an individual buyer or real-estate investor who is looking for a variety of choices and options. They also offer great access to contractors to help finish-up and customize your investments. Additionally, their new office location is conveniently located in Chicago with easy access to all of their major properties. read more

My experience with Wilmot Properties was excellent. The company was always responsive and helpful. I appreciate the employees that are working there. read more

Lived in on of their units on Fullerton and the place was a complete dump, had to threaten them with lawyers to get out of my lease after two months. When we viewed it, it was brand new and looked nice, the leasing agent talked about the owner had attention for quality and the bet for his units. What a joke, this was like another review said "slapped together". Floor nails sticking out of the floor, cabinets falling apart, a weird sewage odor they wouldn't fix, questionable tenants fighting out front (we suspect a gang member lived or lives here, given the arguments and screaming). Avoid living here or at any of their properties at all costs, read the other reviews and save yourself the aggravation and frustration, especially trying to get your security deposit back (which they want more than one month). This is a slum lord, city needs to crack down on people like this!!!! read more

Horrible management company! We were extremely over charged as we saw the same unit above us being listed at 400 dollars less than what we were paying. We've waited months for things to get fixed! Our water heater kept making loud clanking noises yet they refused to replace it. It stopped working at some point and they had to send someone down twice to fix it. We had a broken window for over 3 months and they never came. We've made repetitive calls and emails yet no one came to do anything. There was a time where the front door lock was jammed and they didn't fix it for over 3 days. Luckily we had access to the garage but for someone who didn't, they would have been locked out of their apartment for 3 days! Don't be fooled by their nice properties, if something goes wrong don't expect them to care. read more

We lived in one of their buildings for a year on Fullerton. We were initially a bit worried because their reviews were not so great. When we spoke to the current renters, they told us a different story and said that any issue they had in regard to maintenance was taken care of promptly and that the management company was very responsive. We had the exact same experience. Agnes in the management office is really great and provided excellent customer service and communication. Any issue we had was addressed. We would rent an apartment from them again. read more

First of all we have been here for a few years and were drawn in by a newer more up to date building close to the blue line. Mistake number 1 not researching the people behind these buildings. We move in to a pretty much dirty apartment that was not inspected before we moved in. shoddy repair work to walls and dirty bathrooms are not what you expect when moving into a new place but that is what you will get with these folks. Expect to clean the apartment yourself before moving in any of your items. I could go on all day about the problems we have had but I will stick to the main ones. In the spring and fall most people like to open windows in order to let fresh air into the house. That is not possible because we have had 1 screen for the 3 total windows in the place after repetitive requests to get screens. How hard is it to get screens?? A/C has been broken for 3 weeks and counting and there is no hurry to fix it and it is the middle of summer. I have called about the A/C numerous times they just send someone to come out and put a temporary "Band-Aid" to get it working but then it finally went out for good. They claim it needs a new compressor and it has been on order for 3 weeks. Seriously?! I can order just about anything on this planet and it would not take 3 weeks to arrive. Did I mention we have no screens so we can't really open a window now can we. Do your homework before renting from anyone. These guys have a lot of properties and I don't see how they continue because it is quite possibly the worst run property company in Chicago. You would think that with so many properties that building maintenance and upkeep would be on a professional level, it is not. They raise rent year to year and the property is in a steady decline of upkeep. Your request will be ignored and you will be left to fend on your own. Do yourself a favor and look elsewhere when looking for an apartment. read more

I was a resident in one of the apartment complexes run by Wilmot Properties for approximately two years. During my time there, I rarely ever had any issues with the unit, which was in pristine condition when I moved in. When I did have an issue with my water heater, Wilmot was there on the day I emailed them and the matter was resolved. I cannot say enough as to just how approachable and kind Wilmot is, and how comfortable I was living in the unit they rented me. read more

Great and professional service! I have lived at one of their properties on Milwaukee ave in Wicker Park for almost 4 years. It has been a great experience and I will continue to rent from them untill I buy my own condo. Agnes always makes sure any issues get attended and people need to realize some things take some time to fix. Ive recommended them to alot of my friends looking for a place when they move into the city. I highly recommend! read more

I lived for 1 year in the building in california and armitage building and everything was great! The repair service is prompt and fast. I was locked out of my apartment once and they personally call me to make sure I got in the building! read more

I have had 7 different landlords in the last 10 years, and Wilmont is one of the top management companies in my experience - particularly in Chicago. We have found them to be responsive, professional, flexible and particularly accommodating when we needed to get out of our lease early when we bought a home. They do a good job of keeping the common areas clean (lobby, hallways, etc.) and addressing issues in an expedited manner. read more

I have lived in a Wilmot property for 4 years now and have been extremely happy with the level of service. They are extremely prompt in service calls, and Agnes at the office is a delight to work with. They have also been extremely fair with rent during that time, even though Logan Square has been booming. We moved here after 6 years living in a condo and it has been a great return to rental living- we get all the amenities of a condo but without having to deal with maintenance ourselves! Definitely the best landlord I've had in my 13 years in Chicago. read more

My lease just ended for a property that is managed by Wilmot properties this past month. I lived at Kedzie and Wabansia for 12 months. The unit was brand new and well built. However new properties always have some kinks that need to be worked out. The property management group was quick, efficient, and polite on all service calls and eradicated any problems promptly. Agnes, is the head of the management office for Wilmot properties and she is a delight to work with. I highly recommend Wilmot Properties to anyone looking for a top notch property management team! read more