Thorough inspection by Josh. He also gives instruction and tips if work is to be done by someone…read moreelse, eg. duct work. Carol is easy to work with and accommodating.

Josh did a thorough investigation of our attic and uncovered an issue which a roofer missed when…read morethey provided us with a quote. Thank goodness we did not go with that roofer. He was able to thoroughly advise us on how to rectify the soffit/attic issue. He was able to remediate a few areas of mold we had on drywall due to not dehumidifying our home and a lack of insulation in two small areas of our attic - too much soffit in two areas of our home. He cleanly cut out the bad drywall and did not cut through the vapor sheeting, underneath. I was pleased that he only cut through what was necessary with surgical skill. Only the drywall was affected in 4 of the small areas. Two areas - around a skylight and one ceiling area did affect a few boards in the attic. They cleaned the boards with a green, botanical product and then encapsulated the affected boards. No fans were used anywhere so mold was contained to affected areas and once drywall was removed, it was immediately bagged and removed from the home. Skylight ceiling was HEPA vacuumed and a HEPA air filtration machine was used in all of the areas while the work was meticulously completed. The bathroom ceiling was cleaned and then painted with a mold resistant coating. Josh thoroughly explained how long the bathroom needed to dry and that no humidity could be created in the bathroom until it was completely dried. He explained that it needed to dry naturally, without a dehumidifier, otherwise the paint might crack. Josh thoroughly explained everything he would do and everything he was using (cleaners, machines, etc.) prior to starting the work. He was an excellent, educated and experienced remediator/communicator. Carol, in the office, was able to calm me down and reassure me when I first called to schedule the job. Another company could not handle my upsettedness about our mold problem and hung up on me. She was able to email me receipts after charges were completed. Her follow-up throughout the process was great despite my changing the work order a few times throughout the process. Her calm, positive, uplifting demeanor was just what I needed during this time. I do not hesitate to recommend Indoor Air Repair to anyone with mold issues, except for the fact that it might be harder for me to get scheduled with them if all of you use them, too!

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

They were timely, respectful, fair in my tough situation. Really appreciate their work.read more

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

I wouldn't recommend this company. They were very friendly when trying to win my business, but the…read moreexperience changed quickly afterward. The project manager originally assured me he'd "take care of everything," but when I followed up to ask when reconstruction would begin, his tone completely shifted and he said it wasn't his department. From there I was passed off to other people like I was dealing with a completely different company. Overall, the communication was unclear and the customer service felt disjointed. On top of that, I was told it would take 2-3 weeks just to receive a quote for reconstruction work. It just wasn't a great experience.

I tried Servdry for the first time. They exceeded my expectations. The crew was very professional…read moreand careful and did an amazing job of cleaning our carpets. Would highly recommend this company.

I spoke with Robert this morning and told him our situation. Unfortunately, our very sick dog went…read moreto the bathroom all over the carpet a few days back in the upstairs hall, she had previously thrown-up and we cleaned it by hand, but the spots didn't come out very well. Robert and his brother, Charlie came out to clean the carpet in the hall, stairs, and bedroom this morning! They were very respectful and told me what to expect. Also, I told him that I am very sensitive to scents, and he let me smell the products before he used them to get my approval. The stairs have been dirty for a very long time, and he was very upfront and said it may not look perfect when he is done, but it is so much better. Thank you both for your hard work and coming by so quickly today. I took before and after pictures, but for some reason, it won't let me import them. I will try again.

We had Joe do a roof, siding, soffits,facia, and gutters to my house. We have problems with siding…read morefalling off, improper installation of gutters to house allowing animals t ok eat thru house and get in, exterior lights are falling off the house to name a few .. if you call him he wont respond.. still waiting for roof warranty paperwork since 2018..he worked very hard to get business and we even left a great review, which is still on his website.

Joe Arden, the owner, has failed to honor the warranty of his work. His crew did subpar work and…read morenow the vinyl home siding is loose and in some places falling. They also covered an external vent with siding. While he initially worked hard to get my business, he has not responded to my concerns, has not responded to the Better Business Bureau and now I will have to take him to court. This is very disappointing when Joe seemed like a knowledgeable and stand up guy who would stand behind what he says and the quality of his work. I am simply another customer he has dismissed. I would recommend choosing a different company that does quality work and honors their warranty.

I had my house resided with Hardie and trim . I absolutely love it ! Glenn is wonderful to work…read morewith as well as his crew . The crew showed up each day and worked from dawn to dusk .I would use this company again without any reservations .

We used Vanguard to replace the siding on our house with James Hardie board siding. Glenn worked…read morewith us to adjust pricing in order to meet our budget, yet still providing the updated look we were going for, while also addressing mold and other issues that needed to be remediated. Before the project even started our screen doors (2) were falling out and they got new doors ordered. Remember that early thaw -- they got started then -- they didn't wait until spring, which we really appreciated. The crew showed up when they were scheduled, and often times worked later than we expected. There were even a few weekends they worked. They took away the dumpsters when filled, workers were respectful of both our property and ourselves, and they kept the worksite clean by straightening up every evening. When the project was done (we are 95 percent done), I saw them out with a magnet to pick up loose nails and screws, as well as sweeping up debris. The home is 100 percent improved and neighbors have commented positively. One visitor even asked if our home was new construction (it's not!).

I had a very bad customer service experience with Josh everything else with the compay was ok…read more Josh was just horrible with his attitude twards what happened in our situation I feel bad for who would have to deal with him. He belittled us and acted like he didn't.

Great company! Very prompt response to our recent basement flood. Solved problem. Affable and…read morehelpful employees. Would use again in a heartbeat.