Prompt, professional, did a great job. Very reasonably priced. They got many stains out that I…read morethought were permanent. My carpets look like new. Highly recommend

We contacted Steve at Prestige Carpet Cleaning to clean the carpets at the office. He came and…read moresurveyed the office, gave us an estimate and then did a phenomenal job. Definitely would recommend him to anyone! He is very professional and offers exceptional customer service. Thank you Steve!

Please consider Bono Clean. You will not be disappointed…read more You will enjoy a personalized experience and quality results.

Just outstanding service... quick & efficient... really looks like new. Could not be happier. Call…read moreMike... he will get it done !!

I recently had Superior One clean two upholstered chairs, and ottoman, and several pillows. They…read moredid a great job! I have used another carpet cleaner for YEARS but now that I've had this great experience with Superior One, I'll be moving that work over to them as well. Superior One is a family business. I worked with the owner's son, Eric. Eric is so nice, pleasant, responsive, and polite. He told me that he's been working with his dad since he was 12 so obviously he knows what he's doing. Eric was the one who actually did the cleaning at my house. I think I'm stating the obvious here: When you are working directly with the owner (or the owner's son) you are going to get much better service and results than some random tech that's sent out to your house. I highly recommend Superior One for your cleaning needs.

Shout out to Superior One Services Inc. and Eric Jenson. Second year in a row having our carpets…read morecleaned by him. He does a great job and is professional with fair pricing. Can't say enough about this company. I'm not a friend or relative of his...just a satisfied customer.

I was specifically looking for a specialized carpet cleaning service as I have 2 german shepherds…read moreand their hair and body oils soiled my carpeting. Pinnacle (Steam Cleaning Chicago) was the only service that said we will work it until you are satisfied and Ron the owner had not even see the carpet. He came out cleaned 3 rooms, 1 hallway and 28 steps using a 3 phase process and my carpet is NEW!!!! You will not go wrong with this company and based on his rates he does not break the bank. He is not the cheapest nor is he the most expensive and this guy works hard to please. He works on the old and lost American work ethic, superior effort and customer service number #1! Great guy!!!!

We were very happy with Ron and the work he has done for us! We had a stain that wasn't going to…read moregive it up and he returned 3 times to get it taken care of. We used him for shower cleaning and dyeing the grout as well and are very happy with the results! Then our dog left a spot on the newly cleaned carpet a few days later and Ron fit us in right away to get it out. More than just a carpet cleaning business - flood problems, duct cleaning, grout, and more - a wealth of information and help! Definitely recommend!!

Wow, what an ordeal it has been with our most recent water damage that started in our bathroom and…read moretrickled down into my laundry room. We were introduced to Clean USA to help with this watery mess. Between plumbers and this team of professionals, they were very attentive to detail. Clean USA has been on top of the chaos. The level of hard work and detail is awesome. Not only did they thoroughly inspect the water damage, they documented all of the steps from their work. They have been working at our house for a few weeks and are very knowledgeable on water damage and mold issues. Chris was our first contact and he was very receptive to our needs, attentive, a great communicator and a true professional. As the work continued on, Jim the manager and his crew were on top of this mess. Great communicators, very diligent in getting the work completed each day and easy to talk to. Jim and the crew: Tyler, Jake, Mark, Omar, and Alisha were on the ball. They worked well as a team, were professional and great people all around!! We are so thankful that these folks from Clean USA were here to help us. My dog even loved seeing all of the workers on multiple days. As we are working through this ordeal, the group at Clean USA were dedicated to their work, friendly, and never left a mess behind. Top notch people from a top notch company. We are very pleased with how responsive and dedicated all of the workers were day after day. Thank you!!

This is our second time using Clean USA for cleaning our carpets and furniture, and we will…read morecontinue to use them. What a wonderful team! From our phone contact, Justin E., who fielded our call and then called to let us know there was a cancellation the next day do could get us done even sooner; to Justin S. and Jose who expertly treated all our problem areas and then thoroughly cleaned our carpets and furniture. They made sure we were 100% satisfied before leaving. Thank you. We will be definitely calling you again!

Showed up right up on time and was EXTREMELY professional. Mark worked extremely hard and fast…read more(the man was drenched in sweat) and made my couch and ottoman and seat cushions look brand new. Told me it would take an hour and it took a little over an hour. Also, the reason I picked this company is because they were one of the few that was open on Sunday! This is when people get stuff done around the house, I can't imagine why other companies are closed on Sundays! Will use Pro Steamer Carpet Cleaner again! Thanks!

Paul communicated great from the first call until the end of service. He did a great job on some…read morecarpets that were pretty rough! I would recommend this company to anyone who needs a professional who knows what he's doing! Great job Paul!!

Jim's carpet cleaning service is just AWESOME! This is the…read moresecond time I had Jim out to clean my carpets in my whole house. He doesn't rush through the job, like others I've had in the past. First he went around and pre-treated spots and traffic patters. After Jim is done cleaning my carpets they look brand new. Jim has very fair prices. Excellent work at a resonable cost! I'm very, very pleased with James Metallo Carpet Cleaning and HIGHLY RECOMMEND JIM! I got Jim as a referral from my sister, Dawn. Jim cleans her and my mothers carpeting.

JMC did a great job with my carpets! This is the second time I have used them and both times I have…read morebeen so pleased! They are friendly, on time, and do a great job with the carpets even with the daily living of two dogs! You will not be disappointed.

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.