Jim's carpet cleaning service is just AWESOME! This is the…read moresecond time I had Jim out to clean my carpets in my whole house. He doesn't rush through the job, like others I've had in the past. First he went around and pre-treated spots and traffic patters. After Jim is done cleaning my carpets they look brand new. Jim has very fair prices. Excellent work at a resonable cost! I'm very, very pleased with James Metallo Carpet Cleaning and HIGHLY RECOMMEND JIM! I got Jim as a referral from my sister, Dawn. Jim cleans her and my mothers carpeting.

JMC did a great job with my carpets! This is the second time I have used them and both times I have…read morebeen so pleased! They are friendly, on time, and do a great job with the carpets even with the daily living of two dogs! You will not be disappointed.

Have used them for many years--always prompt, polite, careful service. Have always been happy with…read moreresults.

Our neighbors recommended them and we couldn't have been more pleased. Mike the owner is so fast…read moreto respond if you text trying to make an appointment. I booked them on a Thursday and they were there the following Wednesday. We hired them due to one of our pets and they made our carpets feel brand new! We actually hired them that day to do another room in our house! Highly recommend them!

Quoted price over the phone via text, charged 3x the quoted price, was told to "just sign and we'll…read morefigure it out". When we went to figure it out, he claimed it was a mistake in the tax and didn't honor the oringinal agreement. Disputed payment and just sent us to collections. Don't give out quotes by text if you're not going to honor them.

Pat and his partner do excellent work. They pointed out some issues we had with the way our…read morecarpeting was installed. Great job on area rugs. Removed all the pet stains. Reasonably priced.

As a property owner I've worked with mumtaz he is friendly and know his carpet business and is good…read morein picking the rigth colors and style to use in all my new development projects. He goes above and beyond when it comes to communication, The installers are courteous, efficient, and do excellent work. I highly recommend mumtaz carpet, you will not regret, thanks mumtaz golden knots carpet for doing excellent job

We have used them to clean our rugs several times and they always come back like new. They also did…read morea beautiful repair on on of our rugs. You can't even find where the dog chowed a hole!

Recently had Advanced Floor Cleaning shampoo our carpet and clean several fabric pieces of…read morefurniture. We would recommend them highly, Great Job done in a timely manner.

We used Matt and Brandon for the first time for carpet cleaning and they were exceptional. They…read moreremoved stains from our carpets that no other company was able to. They were prompt, courteous and professional. We would highly recommend them for services! Thank you for a superb job! Marilyn C/ Northbrook

Prompt, professional, did a great job. Very reasonably priced. They got many stains out that I…read morethought were permanent. My carpets look like new. Highly recommend

We contacted Steve at Prestige Carpet Cleaning to clean the carpets at the office. He came and…read moresurveyed the office, gave us an estimate and then did a phenomenal job. Definitely would recommend him to anyone! He is very professional and offers exceptional customer service. Thank you Steve!

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.

Paul communicated great from the first call until the end of service. He did a great job on some…read morecarpets that were pretty rough! I would recommend this company to anyone who needs a professional who knows what he's doing! Great job Paul!!

I was happy with my interaction from the first phone call all the way through the cleaning. They…read morewere on time, fast, efficient, thorough and friendly. The technician helped me move my rug and ran through enough cycles to clear out 18 years of dirt. It's like new again. I'd hire Pro Steamer again without hesitation.