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    Rancho Physical Therapy

    3.3 (25 reviews)

    Services - Rancho Physical Therapy

    Physical therapy

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    Recommended Reviews - Rancho Physical Therapy

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    1 month ago

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    10 months ago

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    7 months ago

    Everyone here is amazing! Great experience for me doing pool therapy. Everyone was very supportive and encouraging!

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    3 years ago

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    5 years ago

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    Christina K.

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    11 years ago

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    10 years ago

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    10 years ago

    Awesome place. Pedro is a sharp therapist and very well experienced. Very professional. Place is clean and dated with good equipment.

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    Ask the Community - Rancho Physical Therapy

    Review Highlights - Rancho Physical Therapy

    My therapy at Rancho PT has felt like it was personalized for me (not just the standard protocol) and has allowed me to recover.

    Mentioned in 2 reviews

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    Arrowhead Orthopaedics-Rancho Cucamonga - phone message says "your call is very important to us"  Then someone answers... Says I'll be right with you, then they hang up on you...

    Arrowhead Orthopaedics-Rancho Cucamonga

    2.0(180 reviews)
    1.3 mi

    I have had knee replacement surgery and a hip replacement surgery with Dr. Kenneth Jahng. He is an…read moreexcellent surgeon and I would recommend him to anyone that is needing surgery. I have never had a problem with service or waiting in this office.

    I brought my child to follow up with ortho after being sent from our redlands provider. First,…read morethey had no appointments in their redlands office and couldn't see a patient with a fracture in need of a cast until the next day and 20 miles away at a separate location. Secondly, we arrived for our appointment and were not brought to a back room until 20 minutes after our appointment time. We then sat in a back room for another 35 minutes with zero update until I decided to complain. After complaining it was an additional 10 minutes before the doctor came in. We were seen for 10 minutes and then told my child needed a cast. Waited in the room another 25 minutes before being taken to another office within the building. We had to wait in a line to check in for the cast again and then seated for another 10 minutes. We weren't actually in a cast room until one hour and 40 minutes past appointment time. We were told there was some issue that caused a backup but either way this was completely unprofessional. We went beyond 2 hours of our appointment time before leaving. I understand some delays but this was a horrible experience and unfortunately caused my wife to be late to work. I explained to staff my wife had to be at work by 11 and there was zero rush or effort to accommodate. If I could give the service and time a zero I would. Staff was friendly otherwise....but don't go here expecting to be dealt with in a timely manner.

    Photos
    Arrowhead Orthopaedics-Rancho Cucamonga - I'm waiting in this room

    I'm waiting in this room

    Arrowhead Orthopaedics-Rancho Cucamonga
    Arrowhead Orthopaedics-Rancho Cucamonga

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    Kneadz Work - Our Logo and Slogan

    Kneadz Work

    4.9(674 reviews)
    2.4 mi
    Certified professionals
    Offers customized solutions

    My daughter was in need of a massage and I recommended she go to Kneadz Work. I had read reviews…read moreand asked her to make the appointment. She went last night and had her first appointment with Jeremiah. She has chronic pain due to depression, anxiety, and a variety of other health concerns. Jeremiah set the tone by asking what her goals were for her massage, and allowing her to completely feel whatever she needed to feel while he worked on her pain through out her body. She spoke highly of the facility, the staff, and the care that was taken on her visit. I want to thank the staff and Jeremiah for having my daughter in such good hands and care. The trust this establishment cultivated with her was enough for me to know they care. Truly care. I'll be making an appointment for myself in the near future as I myself have fibromyalgia and deal with a great deal of pain myself.

    Hi, Mr. Larry. Since this interaction with you, the business owner, is by extension an experience…read moreI'm having with Kneads Work, I believe it's appropriate to add this updated review: Mr. Larry, I'm going to respond directly to several points because your reply contains contradictions and mischaracterizes what I actually wrote. First, your comment implying that because I fell asleep my recollection is somehow unreliable is both dismissive and contradictory. You state my falling asleep makes it "difficult to determine how much you actually remember," then say you "won't argue that point" after doing just that. It was a nap, Sir, not a coma. Falling asleep during portions of a two-hour massage does not somehow prevent me from accurately assessing the overall pressure, how little time was spent on the areas I specifically requested, or how my body felt when I left. Those are the central issues I raised. Second, you acknowledged that Chris "had been struggling" with pressure calibration during training. That directly validates the primary criticism in my review rather than undermines it. Third, your repeated emphasis that I answered "yes" when asked if things were okay ignores the context I already explained. Yes, I acknowledged I could have been more explicit when Chris asked whether things felt "ok." I took accountability for that. But "ok" is an inherently vague check-in. So given how vaguely that was phrased, I interpreted it as a comfort check, not a technical question about treatment depth. A therapist working with someone who explicitly disclosed thoracic outlet issues should communicate with much greater specificity if pressure depth is being calibrated. You and your past therapists were quite capable of understanding this, Sir. Fourth, I did not indict your entire business. I explicitly referenced positive past experiences and explained that those experiences are exactly why this visit was disappointing. That's honest context, not an attack. Fifth, my pricing criticism was never about transparency. I knew the listed cost. My point was that the service delivered did not justify that cost based on what was requested and what was actually provided. Posted pricing does not exempt a business from value-based criticism. Yes, including how your prices haven't changed for some time, Sir. Asking why I tipped is also not the strong point you seem to think it is. Many people tip out of courtesy, awkwardness, or because disappointment is processed more clearly after leaving. A tip is not automatic evidence of satisfaction. Not sure how questioning me doing a nice thing was worth you pointing it out. Perhaps you can explain the logic behind this. Your suggestion that I should have complained privately instead of posting a public review misunderstands the purpose of public reviews. They exist for clients to honestly document their experiences, positive or negative. Since I'm a paying customer, not your employee, going to yelp to share my experience shouldn't be frowned upon by you. For added context to what I told Chris, when he asked me "how I felt," I specifically said without any abrasive or rude tone, "I don't think you're a bad person at all, I just didn't get the massage I asked for, so I intend to leave a review." As advice, it's actually you that could've reached out (you have my entire contact information) or left a message saying you'd like to rectify this matter and get better understanding of the experience after my review. I never cared for a free massage. Instead, I was more than willing to change my review after you demonstrated any good faith attempt in rectifying this matter. I assumed a business owner as successful as yourself understood how to navigate this sort of issue. Which leads me to my next point. Most concerning was your decision to publicly mention staffing consequences involving Chris. Whether that was meant as explanation or implication, internal personnel decisions are yours alone and should not be framed in a way that attempts to place that burden on a client for leaving honest feedback. Hope you absorb that advice. My original review was detailed, measured, and even acknowledged where I could have communicated more clearly during the session, while expressly avoiding personal attacks. That is accountability on my part. Thank you for illuminating me to the thought process you harbor when confronting unfavorable reviews like mine. It might've been to much to expect a simple acknowledgment that the session missed the mark and that communication broke down on both sides. Instead, much of your response focused on deflecting responsibility, questioning my credibility, and reframing legitimate criticism as "destructive." I stand by my review because it accurately reflects the experience. Hope this removes some of the things that were "difficult to determine." You have my contact if you care to continue this, Sir. Either way, thank you.

    Photos
    Kneadz Work - The front door is a little tricky to find the first time. Look for suite # A in building # 4.

    The front door is a little tricky to find the first time. Look for suite # A in building # 4.

    Kneadz Work - One of our several Zen treatment rooms!

    One of our several Zen treatment rooms!

    Kneadz Work

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    Rancho Physical Therapy - physicaltherapy - Updated May 2026

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