Candor is awesome! I recently moved in to my father's home as he has dementia and is on hospice…read more Last night our water stopped working and I have no clue about wells. I posted on Facebook for recommendations and got several for Candor. I called and spoke to Clayton who is my new angel. He talked me through everything and sent me video as to what the problem may be. Sure enough, he was right. There was a bee stuck between one of the contacts. Cleaned it out, turned the power back on and the pump worked like a charm. I can't thank Clayton enough. He was knowledgeable, so helpful, and fixed our problem. If ever we need help again with our well, Candor will be the first and only call I'll make. Thanks again Clayton!

My water pressure disappeared on a Friday evening. I tried calling a couple different places, but…read moreno one returned my calls. On Saturday morning I called Candor Pump and spoke to Clayton about the problem. We had an empty well and water spewing so badly that we had to turn all water off. This was in triple digit weather. Clayton sent someone out to fix it within an hour. He diagnosed it and fixed it for a very reasonable price. I would highly recommend Candor pump.

Just sat down to write this review and saw the terrible review from 2017. So hopefully this can…read morecounter that one, b/c I am sorry that gentleman had that experience, but I had Deanna, Sam Crum's daughter and her helpers out here for a very tricky water problem which, in the end turned out to be a LEAK! Which Deanna was the one to point me towards after she spent 2 days doing everything in her power and totally professionally to address the well, as it appeared to me to be a well problem. She came immediately after I called for help. She returned as soon as she could to get started. She returned the next day and stayed and kept working at it til she'd tried every angle. I still haven't even gotten her bill, as she is so busy, and obviously is NOT in it for the money! She takes great pride in her work! And I would recommend her without reservations!

Hello, i just got my well serviced by sam crum water well drilling and what they did includes a new…read morepump,new tank, and a new motor. One thing i can say is they are really fast and on the work until its finished. They had alot of hands on deck and got alot hard workers.Also another thing i can say is i called around and to other businesses and they had the most affordable prices for what i wanted to get done. They also have good customer service and will work with you and whatever problems you have. So If you are looking for easy and reliable service give sam crum drilling a try!!

I needed my well's pump replaced, and Marco came, pulled the piping piece by piece and did so very…read moreefficiently. Great service.

I am so glad the first company I called fell through because I would have never found B&B…read more Genuinely these guys are the absolute best. We had a seriously crazy situation going on. My husband had tried to remove our pump himself in an emergency. It really didn't go to plan. These guys were super nice and understanding about the crazy things people try when they are desperate. Not only did they not judge but they charged only half of what they company that rescheduled 3 times was going to charge to do the same thing. I will absolutely be having them back for the install. They explained everything so thoroughly, that are up front and honest. Also they're just genuinely a pleasure to have in your space if you have to have people out to fix things. Call them first, don't waste your time with others.

ron review This is a…read moretale of two well companies. Our well opens into a sulphur deposit and what makes our water potable is a filtration unit that pulls out hydrogen sulfide (and iron) as our domestic water runs through it. This is the far less common way to treat that horrible smell, we know, but for now, it's what we've got ...Or had, until it blinked out first thing on a Saturday morning (of course). Fast forward to Monday morning. We tried to contact the company who installed it, but they'd sold off that part of their business. So, we called that company, left a message and didn't hear back from them. On Tuesday, we used their online appointment setting form and someone did come out on Wednesday morning. They readily admitted they didn't know anything about these filtration units which didn't surprise us as none of the well companies we'd previously dealt with did. But they told us they'd research them and figure out how to fix ours, assuring us they understood the critical situation we were in. When we hadn't heard back from them by Friday afternoon--now almost a week without potable water-- my wife suggested I reach out on the Anza Bulletin Board Facebook group, which is undoubtedly the best idea she has ever had because someone in the group suggested Ron Coleman of Artesian Water Well and Filtration Services. I looked at the company's profile page and it, in fact, listed sulphur removal system repair as one of the services they offer. Also, unbelievably, it stated 24/7 service. So, on a Sunday afternoon, on a whim of desperation, I called and left a message fully expecting not to hear back--despite what they advertised--till the next day. Wrong. I got a call back a couple of hours later and after explaining the problem to Ron, he agreed to come out for a look on Monday. On Monday, he came out to inspect the problem, contacted his supplier, tried to get a rebuild kit to save us some money. On Tuesday, the rebuild kit for that model having been discontinued, he drove out to Ontario to pick up the necessary replacement part. On Wednesday, he installed it. On Thursday, he called to make sure everything was ok (which, happily, it was). And that other well company, the one we first contacted? We still haven't heard back from them. Ron and I had a chance to chat for a few minutes and it's clear he knows a few things. He knows how to show up when he says he will. He knows how to go above and beyond to make his clients happy. He knows how to be honest, courteous and respectful and to treat water emergencies like the emergencies they are. And he's also pretty darn good a fixing stuff. Here's the thing. There are some well companies out there that somehow manage to keep themselves in business, (God only knows how). There are some good, reputable companies out there to be sure. And then there is Artesian, which as far as I'm concerned, is in a class all by itself.

We had an irrigation well stop working in the middle of a heat wave. Ron was able to come out…read morediagnose the problem and get new parts ordered immediately. He performed the work as described and we will be using him again.

Called owner Aaron regarding a well issue for a house my wife and I are looking to purchase. He was…read moresuper helpful and informative and concerned about the situation. At no point did I feel like he was trying to sell or pressure me on using his services to help diagnose the subpar GPM issue. He was also kind enough to clear his busy schedule to comeout in a rush to help diagnose/fix the issue. Looking forward to updating my review with even more positive feedback!

Move on! Unethical behavior. Performs services without your knowledge then bills you for them…read more He was hired to do an inspection on a potential home I was going to purchase. There was a repair needed for him to even test and he decided to do it without my knowledge or approval. I don't own this house. He was hired to do an inspection not repairs. If I had known about the issue I would have contacted the seller and would not have allowed for further inspections or water testing of the well. I would have found out at that point that seller was unreasonable and did not want to do or pay for any repairs and would have cancelled and not incurred further inspection costs. But Mr. Whaley did not advise as he wanted to get paid for more work. He claims he could have done his inspections despite the repair. Then why do the repair? He had to test the water pressure, so no, the repair he did is what allowed him to do that. He loves to debate and treat people like they are ignorant as I have been dealing with him for days as he makes every excuse for his bad behavior. I then proceeded with further inspections/costs since I had no idea that he did this repair. The tech for the septic and ac/heat provided reports immediately on the destroyed septic and heat/ac. The cost for repairs at that point was over $100k for the well, septic, heat & ac! My agent spoke to the seller for a price reduction or repairs. They refused. So I had to cancel the transition. I advised all 3 vendors of the cancellation. However, Mr Whaley never provided any reports on the well or the results of the water testing in the 3 week time required. It is now 2 months after his site visit and I just received the well inspection, water report and a bill for $1500!! My agent sent me his quote for $1300. Mr. Whaley explained he charged for the repair I never authorized. Plus, his fee according to him was higher, 1375 + 125 for the repair. The bottom line is if I had known about the repair of the well I would NOT have proceeded with further well inspections or water testing. But he made the decision to not disclose anything. He also made the decision to not send me any reports on the well or water for 2 months, which at this point they are worthless. And he claims that it was my responsibility to remind him to provide reports, that once he knew I cancelled he had no rush to send anything. And now, that he is in breach of contract, he did not provide reports in a timely fashion or disclose his unauthorized work until now, that I owe his payment. He is ridiculous and behaves like a child who takes no responsibility for his actions and engages in unprofessional and unethical behavior. I am sure he will respond to this review with his excuses and will blame me for his bad behavior as he has been doing via email to me for days. All I can say, is move on!

I had a problem with my well not maintaining pressure for my house and yard. I called Scott on a…read moreFriday late morning and he responded the same day. He diagnosed my problem and made a recommendation and they performed the service in a timely fashion, in an affordable manner snd beyond expectation - the crew even did a few things that went above and beyond the call. Finding someone that you can trust to perform necessary works is increasingly difficult these days, but you can trust Scott and his team to get the job done right! Thank you guys!

Scott the owner was wonderful to work with , he has help build a water well from the ground up and…read more maintenance on our other properties. He is very fair and honest , support small business!

Curtis and his guys, Chad and Dave, were prompt, honest, and fair when it came to replacing my…read morepump! Nothing but good things to say about them and their work!

HIGHLY RECOMMEND!! Curtis, Chad, and the rest of the crew were fantastic! They were prompt,…read morecourteous, and professional. They walked me through the issues with my well and how they were fixing it, helped me with the home warranty process, and just overall went above and beyond to work with us. All of the guys on the crew were friendly and made what could be a very stressful process enjoyable. If you need well service, these are the guys to call!

Very honest. Doesn't do unnecessary repairs. A pleasure to do business with. Prices are fair and…read moredoes quality work.

I watched the team from Schroeder replace my well pump, out of curiosity mostly, but was struck by…read morethe attention to detail that went into their effort. You can tell when someone really cares about their work, and these guys did at every single step. Even this smallest of detail is important in this business and I was very impressed by how much pride they had in quality, and the obvious years of experience and knowledge they carry. Thanks much for getting us back in water, and carrying on a family tradition!