We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

I recently purchased land near Sage Road. I obtained récords of the well drilling permit dating…read moreback to 2019, and noticed DeChenne Well Drilling had done the well. Initially the well pump control box was on the floor, and it had been rained on for many months, before closing Escrow my real estate agent hired a well technician to see if the well system was in operating conditions At first the control box wasn't really working, but in the end, he did some software repairs and the well is working perfect! I just thought I'd write a five star review to support this business for doing an outstanding job. The depth of the well is 800 feet currently pumping over 30 gallons per minute!

Excellent communication! Digging a well is stressful'! Russ made sure to communicate every step of…read morethe way. Highly recommend him and his company.

I had a problem with my well not maintaining pressure for my house and yard. I called Scott on a…read moreFriday late morning and he responded the same day. He diagnosed my problem and made a recommendation and they performed the service in a timely fashion, in an affordable manner snd beyond expectation - the crew even did a few things that went above and beyond the call. Finding someone that you can trust to perform necessary works is increasingly difficult these days, but you can trust Scott and his team to get the job done right! Thank you guys!

Scott the owner was wonderful to work with , he has help build a water well from the ground up and…read more maintenance on our other properties. He is very fair and honest , support small business!

Called owner Aaron regarding a well issue for a house my wife and I are looking to purchase. He was…read moresuper helpful and informative and concerned about the situation. At no point did I feel like he was trying to sell or pressure me on using his services to help diagnose the subpar GPM issue. He was also kind enough to clear his busy schedule to comeout in a rush to help diagnose/fix the issue. Looking forward to updating my review with even more positive feedback!

Move on! Unethical behavior. Performs services without your knowledge then bills you for them…read more He was hired to do an inspection on a potential home I was going to purchase. There was a repair needed for him to even test and he decided to do it without my knowledge or approval. I don't own this house. He was hired to do an inspection not repairs. If I had known about the issue I would have contacted the seller and would not have allowed for further inspections or water testing of the well. I would have found out at that point that seller was unreasonable and did not want to do or pay for any repairs and would have cancelled and not incurred further inspection costs. But Mr. Whaley did not advise as he wanted to get paid for more work. He claims he could have done his inspections despite the repair. Then why do the repair? He had to test the water pressure, so no, the repair he did is what allowed him to do that. He loves to debate and treat people like they are ignorant as I have been dealing with him for days as he makes every excuse for his bad behavior. I then proceeded with further inspections/costs since I had no idea that he did this repair. The tech for the septic and ac/heat provided reports immediately on the destroyed septic and heat/ac. The cost for repairs at that point was over $100k for the well, septic, heat & ac! My agent spoke to the seller for a price reduction or repairs. They refused. So I had to cancel the transition. I advised all 3 vendors of the cancellation. However, Mr Whaley never provided any reports on the well or the results of the water testing in the 3 week time required. It is now 2 months after his site visit and I just received the well inspection, water report and a bill for $1500!! My agent sent me his quote for $1300. Mr. Whaley explained he charged for the repair I never authorized. Plus, his fee according to him was higher, 1375 + 125 for the repair. The bottom line is if I had known about the repair of the well I would NOT have proceeded with further well inspections or water testing. But he made the decision to not disclose anything. He also made the decision to not send me any reports on the well or water for 2 months, which at this point they are worthless. And he claims that it was my responsibility to remind him to provide reports, that once he knew I cancelled he had no rush to send anything. And now, that he is in breach of contract, he did not provide reports in a timely fashion or disclose his unauthorized work until now, that I owe his payment. He is ridiculous and behaves like a child who takes no responsibility for his actions and engages in unprofessional and unethical behavior. I am sure he will respond to this review with his excuses and will blame me for his bad behavior as he has been doing via email to me for days. All I can say, is move on!

We had a great experience with Fain Drilling. Their team was professional, efficient, and kept us…read moreinformed from start to finish. Everything was completed on time, and the quality of work exceeded my husband and i's expectations. We love our new well. I highly recommend them! Thank you again!!!

We had Fain drill and install our well 13 years ago and also had them provide periodic check ups…read moreand maintence. We recently had to replace our original pressure tank. After contacting Fain they had two technicians out to our property within a few days. The guys were prompt, fast and resonably priced. While there, they also performed some checks on the pump and electronics to make sure everything was operating correctly. I highly recommend Fain Drilling and Pump to anyone needing a new well or for service of an existing well.

These people have always gone above and beyond. Quick to respond, explain things so that I…read moreunderstood my options, pride in their work. I have referred them to several people who were equally impressed. Gina Cox

Heritage is always done perfect and professional work on my wells. I would highly recommend them.read more

Daniel Oldar is THE best! Highly recommend! Daniel is honest, knowledgeable, and incredibly…read moreprofessional-absolutely awesome! Communication was excellent throughout the entire inspection & water testing process. Work was done thoroughly, with great attention to detail & clear explanations. It's refreshing to find a company that operates with INTEGRITY and truly puts its customers first! If you need well or pump service or an inspection for a fair price, don't hesitate to call Daniel-you'll be glad you did!

Just a stellar businessman! He is very professional, arrives on time, is very knowledgeable and…read morehelpful in explaining it. I felt very comfortable with Daniel and felt like he had my best interests at heart and that he wasn't trying to upsell me on anything. Really thankful that the San Diego backcountry has access to him - I see why he's a top name to go to on referral sheets that circulate around the Julian area!

So one day I see water coming out of my drive way so I call a plumber and he realizes that I have a…read moreproblem with my septic system and tells me to find a specialist. So I call my home warranty Co, they send a plumber that gives me a scary high price and describes the problem as a non functioning seepage pit, basically the 30 feet pit is not percolating( soil is not absorbing into the water), so it's getting full and water is coming out. I called 4 contractors Tim at Valley Drilling was the only one that didn't give me any shit(joke inserted) about getting a permit and didn't charge me extra for minor extra work. Tim sent his worker including Angel( 15+ year experience guy who worked like he was 25) and Steve the new guy. Both of them stayed till the very end. He also send 2 drillers that have been doing this work since they were kids with their dad. I think at the end I had about 50 years of experience dealing with my shitty problem. I even had the county inspector pop up and give his blessing. At the end Tim was solid on his price I was very happy they worked with my cement guy on getting every ready for a new drive way. I highly recommend Valley Drilling

I had an appointment set up with Valley Drilling to pump out a septic tank. They did not show for…read morethe appointment. The phone number for the business is no longer in service. Looks like they closed up shop and left their customers hanging.

Curtis and his guys, Chad and Dave, were prompt, honest, and fair when it came to replacing my…read morepump! Nothing but good things to say about them and their work!

HIGHLY RECOMMEND!! Curtis, Chad, and the rest of the crew were fantastic! They were prompt,…read morecourteous, and professional. They walked me through the issues with my well and how they were fixing it, helped me with the home warranty process, and just overall went above and beyond to work with us. All of the guys on the crew were friendly and made what could be a very stressful process enjoyable. If you need well service, these are the guys to call!

I had an excellent experience with Sparkling Fresh Water from beginning to end. I worked directly…read morewith Chris, the owner, and he was fantastic. He took the time to explain everything to me in detail, answered all of my questions, and gave me a very competitive price compared with the other companies I spoke with. What I appreciated most about Chris was that I never felt like I was talking to a salesperson. He was straightforward, knowledgeable, patient, and genuinely seemed interested in helping me choose the right setup for my house rather than just trying to sell me something. I came away from our conversation feeling like he was someone I could trust. Then Mario came out to do the installation, and I honestly cannot say enough good things about him. Mario was incredible. Our installation turned out to be more complicated than expected. The location we originally thought would work would have softened the water going to the outdoor hose bibs as well, which I specifically did not want because I use that water for my trees and landscaping. Mario caught this before doing the installation. Instead of just installing it where we originally planned and moving on, he stopped, explained exactly what he was seeing, and helped me figure out a better solution. He found another possible water line at the back of the house and told me he could test it first. He even reassured me that if we cut into the pipe and discovered that the plumbing wasn't routed the way we hoped, he would put everything back the way it was and wouldn't charge me for an installation that didn't work. That gave me a lot of confidence. We tested the line, and fortunately it turned out to be perfect. Within about 15 minutes, Mario was able to demonstrate exactly how the plumbing was divided: this line supplied the inside of the house, while the other line also supplied the outdoor hose bibs. That meant we could soften the entire house while leaving the outdoor water untreated, exactly how I wanted it. Mario was extremely patient, professional, knowledgeable, and just genuinely pleasant to work with. He could have easily taken the faster route, but instead he took the time to make sure the system was installed correctly for my house and my needs. That kind of attention and integrity is something I really appreciate. Between Chris taking the time to educate me and give me a fair price, and Mario going above and beyond during the installation, I couldn't be happier with my experience. Five stars without hesitation. I would absolutely recommend Sparkling Fresh Water, and a huge thank you to both Chris and Mario!

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!