We had a great experience with Fain Drilling. Their team was professional, efficient, and kept us…read moreinformed from start to finish. Everything was completed on time, and the quality of work exceeded my husband and i's expectations. We love our new well. I highly recommend them! Thank you again!!!

We had Fain drill and install our well 13 years ago and also had them provide periodic check ups…read moreand maintence. We recently had to replace our original pressure tank. After contacting Fain they had two technicians out to our property within a few days. The guys were prompt, fast and resonably priced. While there, they also performed some checks on the pump and electronics to make sure everything was operating correctly. I highly recommend Fain Drilling and Pump to anyone needing a new well or for service of an existing well.

Called owner Aaron regarding a well issue for a house my wife and I are looking to purchase. He was…read moresuper helpful and informative and concerned about the situation. At no point did I feel like he was trying to sell or pressure me on using his services to help diagnose the subpar GPM issue. He was also kind enough to clear his busy schedule to comeout in a rush to help diagnose/fix the issue. Looking forward to updating my review with even more positive feedback!

Move on! Unethical behavior. Performs services without your knowledge then bills you for them…read more He was hired to do an inspection on a potential home I was going to purchase. There was a repair needed for him to even test and he decided to do it without my knowledge or approval. I don't own this house. He was hired to do an inspection not repairs. If I had known about the issue I would have contacted the seller and would not have allowed for further inspections or water testing of the well. I would have found out at that point that seller was unreasonable and did not want to do or pay for any repairs and would have cancelled and not incurred further inspection costs. But Mr. Whaley did not advise as he wanted to get paid for more work. He claims he could have done his inspections despite the repair. Then why do the repair? He had to test the water pressure, so no, the repair he did is what allowed him to do that. He loves to debate and treat people like they are ignorant as I have been dealing with him for days as he makes every excuse for his bad behavior. I then proceeded with further inspections/costs since I had no idea that he did this repair. The tech for the septic and ac/heat provided reports immediately on the destroyed septic and heat/ac. The cost for repairs at that point was over $100k for the well, septic, heat & ac! My agent spoke to the seller for a price reduction or repairs. They refused. So I had to cancel the transition. I advised all 3 vendors of the cancellation. However, Mr Whaley never provided any reports on the well or the results of the water testing in the 3 week time required. It is now 2 months after his site visit and I just received the well inspection, water report and a bill for $1500!! My agent sent me his quote for $1300. Mr. Whaley explained he charged for the repair I never authorized. Plus, his fee according to him was higher, 1375 + 125 for the repair. The bottom line is if I had known about the repair of the well I would NOT have proceeded with further well inspections or water testing. But he made the decision to not disclose anything. He also made the decision to not send me any reports on the well or water for 2 months, which at this point they are worthless. And he claims that it was my responsibility to remind him to provide reports, that once he knew I cancelled he had no rush to send anything. And now, that he is in breach of contract, he did not provide reports in a timely fashion or disclose his unauthorized work until now, that I owe his payment. He is ridiculous and behaves like a child who takes no responsibility for his actions and engages in unprofessional and unethical behavior. I am sure he will respond to this review with his excuses and will blame me for his bad behavior as he has been doing via email to me for days. All I can say, is move on!

Curtis and his guys, Chad and Dave, were prompt, honest, and fair when it came to replacing my…read morepump! Nothing but good things to say about them and their work!

HIGHLY RECOMMEND!! Curtis, Chad, and the rest of the crew were fantastic! They were prompt,…read morecourteous, and professional. They walked me through the issues with my well and how they were fixing it, helped me with the home warranty process, and just overall went above and beyond to work with us. All of the guys on the crew were friendly and made what could be a very stressful process enjoyable. If you need well service, these are the guys to call!

We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

These people have always gone above and beyond. Quick to respond, explain things so that I…read moreunderstood my options, pride in their work. I have referred them to several people who were equally impressed. Gina Cox

Heritage is always done perfect and professional work on my wells. I would highly recommend them.read more

We had Ryan and Omar come out to inspect and clean out or outdoor drainage system. We have been…read morepushing water off of concrete for multiple winter rains here in SoCal. We feared we had broken pipes or just a poorly constructed system, but they blasted it with water and cleared the blockage for us! They are so good at what they do and offer such an essential service that our neighbor stopped them as they were leaving and they were able to help her with the same problem right away! So grateful!!

These guys are a fantastic, organized and knowledgeable crew. They came right away and saved my new…read morelandscaping project. Will use again!!!

Candor is awesome! I recently moved in to my father's home as he has dementia and is on hospice…read more Last night our water stopped working and I have no clue about wells. I posted on Facebook for recommendations and got several for Candor. I called and spoke to Clayton who is my new angel. He talked me through everything and sent me video as to what the problem may be. Sure enough, he was right. There was a bee stuck between one of the contacts. Cleaned it out, turned the power back on and the pump worked like a charm. I can't thank Clayton enough. He was knowledgeable, so helpful, and fixed our problem. If ever we need help again with our well, Candor will be the first and only call I'll make. Thanks again Clayton!

My water pressure disappeared on a Friday evening. I tried calling a couple different places, but…read moreno one returned my calls. On Saturday morning I called Candor Pump and spoke to Clayton about the problem. We had an empty well and water spewing so badly that we had to turn all water off. This was in triple digit weather. Clayton sent someone out to fix it within an hour. He diagnosed it and fixed it for a very reasonable price. I would highly recommend Candor pump.

ron review This is a…read moretale of two well companies. Our well opens into a sulphur deposit and what makes our water potable is a filtration unit that pulls out hydrogen sulfide (and iron) as our domestic water runs through it. This is the far less common way to treat that horrible smell, we know, but for now, it's what we've got ...Or had, until it blinked out first thing on a Saturday morning (of course). Fast forward to Monday morning. We tried to contact the company who installed it, but they'd sold off that part of their business. So, we called that company, left a message and didn't hear back from them. On Tuesday, we used their online appointment setting form and someone did come out on Wednesday morning. They readily admitted they didn't know anything about these filtration units which didn't surprise us as none of the well companies we'd previously dealt with did. But they told us they'd research them and figure out how to fix ours, assuring us they understood the critical situation we were in. When we hadn't heard back from them by Friday afternoon--now almost a week without potable water-- my wife suggested I reach out on the Anza Bulletin Board Facebook group, which is undoubtedly the best idea she has ever had because someone in the group suggested Ron Coleman of Artesian Water Well and Filtration Services. I looked at the company's profile page and it, in fact, listed sulphur removal system repair as one of the services they offer. Also, unbelievably, it stated 24/7 service. So, on a Sunday afternoon, on a whim of desperation, I called and left a message fully expecting not to hear back--despite what they advertised--till the next day. Wrong. I got a call back a couple of hours later and after explaining the problem to Ron, he agreed to come out for a look on Monday. On Monday, he came out to inspect the problem, contacted his supplier, tried to get a rebuild kit to save us some money. On Tuesday, the rebuild kit for that model having been discontinued, he drove out to Ontario to pick up the necessary replacement part. On Wednesday, he installed it. On Thursday, he called to make sure everything was ok (which, happily, it was). And that other well company, the one we first contacted? We still haven't heard back from them. Ron and I had a chance to chat for a few minutes and it's clear he knows a few things. He knows how to show up when he says he will. He knows how to go above and beyond to make his clients happy. He knows how to be honest, courteous and respectful and to treat water emergencies like the emergencies they are. And he's also pretty darn good a fixing stuff. Here's the thing. There are some well companies out there that somehow manage to keep themselves in business, (God only knows how). There are some good, reputable companies out there to be sure. And then there is Artesian, which as far as I'm concerned, is in a class all by itself.

We had an irrigation well stop working in the middle of a heat wave. Ron was able to come out…read morediagnose the problem and get new parts ordered immediately. He performed the work as described and we will be using him again.