We had a great experience with Fain Drilling. Their team was professional, efficient, and kept us informed from start to finish. Everything was completed on time, and the quality of work exceeded my husband and i's expectations. We love our new well. I highly recommend them! Thank you again!!! read more

We had Fain drill and install our well 13 years ago and also had them provide periodic check ups and maintence. We recently had to replace our original pressure tank. After contacting Fain they had two technicians out to our property within a few days. The guys were prompt, fast and resonably priced. While there, they also performed some checks on the pump and electronics to make sure everything was operating correctly. I highly recommend Fain Drilling and Pump to anyone needing a new well or for service of an existing well. read more

I reached out to three different well service companies and Shelby from Fain Drilling was the most responsive. She was extremely friendly, thorough and explained everything in detail. They were also able to come out and start repairs within 24 hours. Their prices were extremely competitive and I couldn't be happier with the work performed. They had to replace my well pump and motor. The crew had to take down a portion of my fence to access the well. They were very careful not to damage my irrigation and lawn. They completed the pump replacement and I my well is working better than ever. Shelby was very transparent with the pricing and explained the estimate was worst-case scenario. As the job progressed, she provided me with updated invoices showing the price reductions due to less parts and labor than estimated. I'm unbelievably happy with the customer service and work performed. Fain Drilling showed pride in their work! They were honest and didn't try to charge me for items I didn't need. They have a customer for life. read more

THE GREATEST STORY NEVER TOLD There is an ancient Chinese tradition whereby parents honor their first-born son with a long, elaborate name. Nicknames or shortening of any kind is forbidden. Alternatively, second-born children (and beyond) are typically given short, insignificant names. #notwoke An example of this is a fable passed down through the generations. A boy named Chow Chee Wai-Lin Xiao Qiang Peng (meaning: "The Greatest Ever To Be Born") and his younger brother Wong ("Small and Insignificant") are playing too close to their well, which they had been warned to avoid. As it is told, Wong falls into the well and his older brother runs to tell their mother. She tells him to summon the "Man with the Well Hoist". Wong is rescued and recovers. Days go by, and the boys are again playing near the well. This time, the older brother falls in. Chang runs to their mother and tries to tell her Chow Chee Wai-Lin Xiao Qiang Peng has fallen into the well. But Wong is panicked and out of breath, so he stutters and mispronounces his brother's convoluted name. His mother insists that he repeat the name-- but slowly and with respect. He tries repeatedly until he gets it right and is instructed to get the Man with the Well Hoist. They pull Chow Chee Wai-Lin Xiao Qiang Peng from the well, but because of the length of time he was submerged in the cold water, he gets hypothermia and sadly does not recover. This obscure tale gave birth to the famous Chinese saying: "Four things not come back: the wasted word, the spent arrow, the neglected opportunity, and boy with long name who falls in well." Legend has it that this is why the Chinese now give all of their children short names. #woke Pro tip: if you need a good "Man with a Well Hoist", the professionals at Fain will show up on time and get your well running again. They didn't find anybody at the bottom of our well, but did discover a seized-up motor, which was promptly and properly replaced. read more

Fain Drilling & Pump - Well Drilling Near Me - Valley Center, California

We have had issues for years with the auxiliary water boost system since moving into our home. We have replaced controllers, motors, and bladders for thousands of dollars. Jordan at Fain came out to troubleshoot the error code and recognized the controller was out again. He recommended the DAB Esybox system which was cleaner, simpler, and boasts of no problems once installed. He came out two days later and installed the new system without a hitch, and replaced the plumbing too. We are now experiencing stronger pressure and no leaks. We are so thankful for his recommendation and professional work in getting the job done so quickly. A great company to work with! read more

We called Fain Drilling due to some concerns we were having with our well. Jordan came out for a service call and was very informative and professional. He took the time to explain what could be going on and let us know we can call if we have any further concerns. We couldn't recommend Fain enough, and we'll definitely be using their services again. Thank you!! read more

We had a deep well that had not been functioning properly and was causing us many problems. After speaking with numerous different well drilling companies we finally spoke with Jordan at Fain Drilling. He gained our confidence quickly with his knowledge and understanding of our situation. He and his crew came and fixed our well quickly and reasonably. I love that this is a family run business and the whole team is easy to work with. We feel even better knowing they are only a phone call away if we have future issues. read more

We paid 7k to test our water over a year ago and never received the results. I have called and asked multiple times and they keep giving me the run around. They also lied to me and told me they were working on our project only to tell me it was a different Hutchinson they were working on and sorry for the confusion. The only time I received a call back was when I threatened to leave a bad review, and never heard from them again. read more

Great service, great price,professional crew Thank you Tom and his crew for the great work, I will definitely use them in the future They deserve more than 5 stars ! Thank you read more

Fain Drilling & Pump - Old system - Well Drilling Near Me - Valley Center, California

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What an amazing company! I was on a bit of a MacGyver quest for a drainage project at my home, building a basin and needed a section of pipe. Furgeson wanted $800 for a 20' section of PVC and would not even bother to check their scrap to see if they had a 4' section laying around -and- I am a Furgeson customer. I contacted Fain, explained what I was looking for. From my first call to the follow-up email, they were willing to help me out with no gain to them, just being a good neighbor. This speaks highly of their culture; willing to help a stranger living in the city who will never likely need a well. Although Valley Center is beautiful... Ask yourself; If Fain is so willing to help a stranger, image how well they treat their customers. (I am actually tearing up a little bit) Thank you again for helping me out! read more

Fain Drilling & Pump - Well Drilling Near Me - Valley Center, California

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I can't recommend Fain enough! I had a issue with a water well on a property of mine and they resolved it in a very professional and efficient manner. Great pricing as well. Thank you team! read more

Got the permit approved fast, great customer service, very knowledgeable. The complete system was worth every penny! I would definitely refer Fain to clients and friends in the future. read more

Great service and professional staff! Needed a GPM for my property. They scheduled me in and got the job done. Very satisfied with the report and pricing. thanks! read more

I would strongly recommend NOT using Fain currently (2022), they may have been once a strong contractor, but these are my facts: I gave them a deposit on 3/19/22. The work was scheduled in July. Wife and I had to schedule to be out of the house while project was happening (no water). PM's would not return my calls, voicemail is full. So I wasted a week of work and being out of town because they had no decency to call and give me any updates. I contacted the office and was PROMISED by Shelby I was going to receive a call back that day from her or the new PM, and I have not received any callback since after numerous calls and voicemails. I had to get the BBB involved to get my deposit back. This is my experience, there are better companies out there that won't treat you like you don't matter. All said and done - I'm out over 3k for their negligence, thanks Cale and Shelby! read more

They came out quickly after I had the quote done. They handled everything exactly as explained with zero issues! Our home is now complete because of their quick efforts to get us into the well. Would recommend for any of your drilling needs read more

We will never use their service again. Not only were their prices higher, but their quote for recommended "cosmetic repairs" on a perfectly operating system less than a year old was more than installing a completely new well system. Unbelievable. read more

Finding a good drilling company can be terrifying, especially for folks who are new to the process. I would recommend this fine company to anyone. These folks know the area, have been around for a while and are resourceful. If you are like me and need peace of mind when making a big decision: this is the team to go to if you want an honest, trustworthy and experienced crew. read more

My dad bought a property in Rainbow and it has some serious well issues. We know nothing about any of that! He called Fain Drilling, highly recommended by a family friend, and Dave was responsive, kind and super helpful. He really knows his stuff and no question went unanswered. He'll be performing some tests soon. I don't leave many reviews but he really went above and beyond, and it's refreshing to deal with such a great family run company. read more

Used to be a great company but it has gone down the sewer. Incompetent employees who cannot repair plumbing properly causing repeated and multiple leaks which they try to bill you for additionally. Bad and shady billing. read more

Had an old well system on my new property I bought. It wasn't running right so I called Fain Drilling to come take a look at it. They determined what was wrong with it the next day and they gave me a fair price for the work they did. I have water again and am able to water my plants and grass just in time for summer. Company communicated with me through out the job. I will definitely be calling them for any further work on my well. read more

I have contacted other well companies and feel like they were giving me the bill of goods. But Fain has been fair and reliable. They have workers that really know what they are doing and give you a fair price for a fair hour's time. They have great equipment and actually do the testing first so they know what you need. Other companies seem to give estimates based on what's easiest and most lucrative. If you are looking to drill a well or need some repair work, give these guys a call. They are busy and yet they work efficiently and do a good job. They understand and work hard to get to you ASAP. They will treat you right! Honesty and Integrity are what I feel I get with this company every time I deal with them. Thanks Tom and the rest of the crew! read more

A few months ago I had my pump go out on my property and I called Fain Drilling and scheduled an appointment for them to come out and take a look. Ben came oit and was very professional and explained what I needed. So he said he would call the next day and set up a day to do the work. They were about 2 weeks out which is understandable. The day came and I got to meet Grant and Jared who were ready to go and get to work. They had my pump pulled and set that same day and up and running! I am very happy I called them to service my well! read more

My home was in escrow and I needed to have our well shocked in a limited amount of time. Travis was extremely helpful in scheduling us right away and the service technicians were knowledgeable and polite. I'd highly recommend Fain Drilling. read more

Super happy with this company! Fain Drilling is very professional and quick to get the job done, with no issues. I would recommend them to anyone. Its nice to find a family owned business that you can trust now days. Plus the customer service is impeccable. read more

12029 Old Castle Road Valley Center, CA 92082 (760) 749-0701faindrilling.com Well Drilling Contractor Fain Drilling & Pump Company Inc is a San Diego drilling company servicing Southern California. We specialize in San Diego well drilling and San Diego pump construction, rehabilitation and deepening. You reviewed in the last week Quality Poor to fair Fain Drilling Company To Whom It May Concern, I am disputing this bill.( invoice 9468) I've had a long history of problems with the Fain well company which has continually cost me. I incurred a $2750 electric bill due to a malfunction of the well within a short period of it being installed.Fain Pump and well really didnt give a damn about the substantial mistakes made on the *original installation*. Those mistakes cost me a few thousand and all Randy said was ... yes it's our mistake, we used inferior pipe, however you have to absorb the expenses ... Fine Christian attitude ... Fain drill and pump came out to my ranch on different occasions, finally figuring out they had mixed up the piping ending with the replacement of all the original piping because due to inferior piping with cracks in it.Next, the motor failed.The job supervisor informed me this pump motor had a reputation as an inferior product, wearing out just a very short time *after* the warranty ended.The inferior products made the water in the pipeline boil (from the electricity) forcing air thru the bolts holding it into place. A new safer style of motor was available during the original installation, per the supervisor, he commented they were probably trying to get rid of the inventory of inferior motors knowing the company was in the process to be sold ... Randy sold the company to his son after a business disagreement with between them. The job supervisor was very comfortable with informing me of the internal company negativity. Randy deciding to go do missionary work.Supervisor said Fain and company probably chose not to use the new improved motor and accessories then, intending to get the unreliable motors out of their inventory.He said Fain and company no longer use this product due to it's inferior reputation.Fain and company charged me 8 hours labor while the men pretty much replaced a system that should never have been installed in the first place.Fain and Company seems more interested in making money over quality control and customer satisfaction ... costing/billing me for several thousands of dollars. So, we know the original installation was inferior and inadequate.They seem to think I should pay for their mistakes, informing me theydo not have to accept any responsibility in the mistakes.Wrong ...It is not fair, nor professional, for Fain and company to expect me to bear the financial cost of their poor workmanship and use of admitted inferior materials.Come up with a more reasonable price and we will go from there.Please ... Do not come onto my property for any reason without my permission or Fain and Company will have a discussion with the sheriff what NO trespassing means.All communications will be handled via email or mail.I do not recommend this company at all ... especially under the so called new ownership. David Worthy read more

POOR CUSTOMER SERVICE, POOR RESPONSE. If zero stars was an option, that's what Fain would get. We called Tuesday explaining what our well repair problem is and what is needed to fix it (broken valve, but we can't get the fittings off B/C they're on so tight). The gal said a guy would call us that day, or she would, with an ETA; nobody called so we did late p.m. and were told we're scheduled for Wedn a.m., probably first stop. Late a.m. he showed up (we weren't there) and said he was ordering flexhose and would be out next day (Thu) to install it. Nobody showed, nobody called with explanation, nothing, so we called late p.m. (I see the pattern, but hubby is taking my usual "glass is half full" approach.) This time lady insists he will be here by 8 a.m. Fri. It's 9 o'clock now: no guy, no part, no response. Don't waste your time contacting Fain, as you WILL be disappointed. :( As of 9:30 Fri, Randy came and put in the flexhose, and warned that Sept 13, 2015 is when the world as we know it will end. :-| read more

Fain Drilling came to my house in Vista to drill my well. This winter we had a lot of rain and the back yard was so wet that their rig kept sinking. They came back 3 times before they could finally start drilling and they did not charge me extra for it! I thought they were extremely professional. They took the time to explain everything and they were also kind to our dog and children. I have nothing but good things to say about these guys and strongly recommend them to anyone that needs a quality well drilled. read more