We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

Just a stellar businessman! He is very professional, arrives on time, is very knowledgeable and…read morehelpful in explaining it. I felt very comfortable with Daniel and felt like he had my best interests at heart and that he wasn't trying to upsell me on anything. Really thankful that the San Diego backcountry has access to him - I see why he's a top name to go to on referral sheets that circulate around the Julian area!

When you meet Daniel for the first time I guarantee you will never use any other company for your…read morewell and pump services ever again! I ran out of water one afternoon and Daniel came out at 7pm exactly when he said he would. He diagnosed and fixed my problem that evening and the bill was very reasonable and more than fair. It is rare these days to find very punctual and extremely knowledgeable repairmen. Not only is Daniel super competent he is also a really really nice guy. He is truly a rare find! I don't write many reviews but I was compelled to write this one and I stand by this review 100%. You will know what I am saying is true when you meet him...don't even hesitate it's an easy call!

We had a great experience with Fain Drilling. Their team was professional, efficient, and kept us…read moreinformed from start to finish. Everything was completed on time, and the quality of work exceeded my husband and i's expectations. We love our new well. I highly recommend them! Thank you again!!!

We had Fain drill and install our well 13 years ago and also had them provide periodic check ups…read moreand maintence. We recently had to replace our original pressure tank. After contacting Fain they had two technicians out to our property within a few days. The guys were prompt, fast and resonably priced. While there, they also performed some checks on the pump and electronics to make sure everything was operating correctly. I highly recommend Fain Drilling and Pump to anyone needing a new well or for service of an existing well.

Curtis and his guys, Chad and Dave, were prompt, honest, and fair when it came to replacing my…read morepump! Nothing but good things to say about them and their work!

HIGHLY RECOMMEND!! Curtis, Chad, and the rest of the crew were fantastic! They were prompt,…read morecourteous, and professional. They walked me through the issues with my well and how they were fixing it, helped me with the home warranty process, and just overall went above and beyond to work with us. All of the guys on the crew were friendly and made what could be a very stressful process enjoyable. If you need well service, these are the guys to call!

Just moved into a house that has a well. The company that has been servicing the well said they…read moredont service this area. That was lucky for me. Found Independent Well Drilling, a family company. Shawn has been super helpful and patient answering my questions. I had low water pressure called them and they came out the next day. Showed me what to look for what things to check. Looking for an honest company that helps & educates customers? Give them a call.

I contacted them to check out an issue that had been intermittent for over a year but was getting…read moreworse. They responded right away and came out to inspect the problem within a few days. We discussed all of the options. They were very knowledgeable and took the time to explain the details of what they recommended. I gave them the green light and they started the job within a few days and finished when they said they would. The well works better now than it has in the 20 years since I had it installed. They communicated extremely well and showed up when they said they would, completed the work we agreed upon and left my property in immaculate condition. I would highly recommend them to anyone who needs their well reconfigured or repaired.

ron review This is a…read moretale of two well companies. Our well opens into a sulphur deposit and what makes our water potable is a filtration unit that pulls out hydrogen sulfide (and iron) as our domestic water runs through it. This is the far less common way to treat that horrible smell, we know, but for now, it's what we've got ...Or had, until it blinked out first thing on a Saturday morning (of course). Fast forward to Monday morning. We tried to contact the company who installed it, but they'd sold off that part of their business. So, we called that company, left a message and didn't hear back from them. On Tuesday, we used their online appointment setting form and someone did come out on Wednesday morning. They readily admitted they didn't know anything about these filtration units which didn't surprise us as none of the well companies we'd previously dealt with did. But they told us they'd research them and figure out how to fix ours, assuring us they understood the critical situation we were in. When we hadn't heard back from them by Friday afternoon--now almost a week without potable water-- my wife suggested I reach out on the Anza Bulletin Board Facebook group, which is undoubtedly the best idea she has ever had because someone in the group suggested Ron Coleman of Artesian Water Well and Filtration Services. I looked at the company's profile page and it, in fact, listed sulphur removal system repair as one of the services they offer. Also, unbelievably, it stated 24/7 service. So, on a Sunday afternoon, on a whim of desperation, I called and left a message fully expecting not to hear back--despite what they advertised--till the next day. Wrong. I got a call back a couple of hours later and after explaining the problem to Ron, he agreed to come out for a look on Monday. On Monday, he came out to inspect the problem, contacted his supplier, tried to get a rebuild kit to save us some money. On Tuesday, the rebuild kit for that model having been discontinued, he drove out to Ontario to pick up the necessary replacement part. On Wednesday, he installed it. On Thursday, he called to make sure everything was ok (which, happily, it was). And that other well company, the one we first contacted? We still haven't heard back from them. Ron and I had a chance to chat for a few minutes and it's clear he knows a few things. He knows how to show up when he says he will. He knows how to go above and beyond to make his clients happy. He knows how to be honest, courteous and respectful and to treat water emergencies like the emergencies they are. And he's also pretty darn good a fixing stuff. Here's the thing. There are some well companies out there that somehow manage to keep themselves in business, (God only knows how). There are some good, reputable companies out there to be sure. And then there is Artesian, which as far as I'm concerned, is in a class all by itself.

We had an irrigation well stop working in the middle of a heat wave. Ron was able to come out…read morediagnose the problem and get new parts ordered immediately. He performed the work as described and we will be using him again.

Found them a few years back and have been using them since. Called for a service issue, they came…read moreto check on it got me going right away. Asked them to replace my pressure tank since it was at end of life. Next day had an estimate, fair price that I then approved. Sent a super nice guy out Luke, did a fantastic job installing it, hauled the old away and cleaned everything up as it was before he arrived.

These folks have helped change our luck with our water issues for the better…read more Since Augie found a way to get two 5000 gallon water tanks through the brush on our upper road and installed, things have been going well. Today Luke fixed the leak in the pump house. Honestly the pipes were at least 40 years old and now they are simplified and new. From the office staff to the guys in the field, I can't recommend them more highly.

Quick response and super knowledgeable on well systems. Repairs parts were on hand to assess and…read morefix on the same day.

My experience was a roller-coaster ride with highs and lows. Many missed appointments over 3-4…read moremonths. Finally, at installation Tom disregarded my specific instructions to trace/label wires to control box. High points include, great execution of desired plumbing changes by Tom, and I can't say enough nice things about how concerned Brighton was about finding a good resolution.. Brighton accepted full responsibility and would not let me pay (I tried) for the job because of how bad he felt. I have since paid another contractor to have corrections made, but if you ask me about Southern Ca Well and I will always recommend highly! Thanks, bob

I cannot thank Paul Dierkop and his brother Shannon enough for their competence and honesty. Paul's…read moreexperience determining if the location we had selected for the well had potential was priceless. Having just experienced a disastrous 45K dollar 1,600 foot deep dry well by another driller who claimed there is always water eventually, was clearly a concern. There are no guarantees when drilling a well. Using both electromagnetic VFL soundings and a seasoned local water witcher produced a number of possible locations. Paul assessed the locations and shared his opinion that we followed. At 550 feet we hit 20 gpm of quality water. Not only did Paul honor his contract to the letter, the drilling site was meticulously maintained and completely cleaned when he was finished. Shannon came in behind to set the pump system up using the most current technology and equipment available. He cleaned the well and pump multiple times and was producing perfect water samples for testing in no time. Honestly, drilling a well is expensive and a bit scary. This is hands down the team you want for drilling and setting up your well.

Would give a zero star if I cou…read more Hired the Dierkop brothers to drill my well and install water storage water tank. I highly regret doing so, not only were they over priced, They have a horrible attitude, the worst customer service. They have an aggressive demeanor and try to make you feel like they are doing you a favor. They got physically aggressive, had to call the cops. They did not finish the job, even though I paid for it. Now trying to get another contractor to finish. Customers beware of these guys, they are rude, they are sloppy workers and do not understand what customer service is about. 30 years in business but not one internet review ? Shannon Dierkop is a thief that has a horrible reputation in San Diego with not paying employees and being violent bully and aggressive, he works with no contracting license and Paul Dierkop his brother will back up his attitude and will not make the job right with the clients. Steer clear from these guys !