I had an excellent experience with Enchanted Electric. I had an emergency situation when an outlet…read morein my living room smelled like it was burning and was warm to the touch after using the microwave in the kitchen. They came out to Los Alamos, on short notice and after hours for what turned out to be a serious electrical issue. The electrician was extremely professional, knowledgeable and respectful. He quickly identified the problem and showed me melted plastic and damaged wiring that could have easily started a fire. It was honestly a close call, and I'm very grateful for how promptly and professionally everything was handled. The repair was completed efficiently, the communication was great, and I felt much safer afterward. It's hard to find people who are both highly skilled and genuinely trustworthy, and Enchanted Electric absolutely earned my recommendation.

We had an excellent experience with Enchanted Electric. Though we live on the outskirts, and are a…read morelittle out of the way, Brooklyn answered right away and got us on his schedule to assess, and set up a 2nd appointment for the work. Arrived on time and very professional in his explanation. He's also checked in that all was working well. It's hard to find professional businesses who are willing to come out a little ways though still within the county area, and rarer for those who check in after all is done.

We had a mini split installed in our garage and Damien and his crew were beyond wonderful to work…read morewith. Phone calls and messages were responded to promptly and the estimate was spot on. No surprises! I highly recommend them!

AC quit cooling - I called All in One on a Wednesday. A very nice person on the other end (Sarah)…read moresaid they would try to squeeze me in on Friday, but if not they would get me in on Tuesday of the next week. On Friday at 10am Toby called and asked if he could come over in the next half hour. In 20 minutes he was at the door. In another 40 minutes, he had the issue with the compressor analyzed and repaired. I thought the fee was fair and reasonable. All around - great people and great service. I couldn't be happier.

Answered phone on first ring- we have an emergency and they pulled electrician off a job and are…read moresending them to spec out our job right away. 10 minutes- now that's service!

This company has been around for a long time and I am so lucky to have stumbled into their ad…read morethrough Google. I recently moved to Santa Fe and was desperate for an electrician. I called,they answered, and they have done some excellent work in my condo. I highly recommend them ! Thank you Daniel and Pete! Jose Casillas

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Our heater went out and I called on a Wednesday, selecting this company because the address they…read moreadvertised was on Eagle Ranch Road, less than 2 miles from us. I was thrilled to be given an appointment on Friday morning. On Friday they never showed up. I called to verify the appointment and they said they couldn't get to Santa Fe for several weeks. I said I didn't live in Santa Fe and was located only a couple of miles from them. Then I was informed the company was in Santa Fe and the Albuquerque location wasn't opened yet. Then they lied and said they left me a message. When I said there was no message they verified the number they had, which was hubby's phone. Not message or call on his phone. Another lie. Take your business elsewhere, You'll be happier.

Richard is Excellent! I had an electrical problem, a real head scratcher that two previous…read moreelectricians were not able to solve. Richard systematically checked everything and found the problem within a short time! I so appreciated his expertise because I was scheduled to sell the place the same day. Thank you Richard! May be hard to reach sometimes but definitely worth a call back. Highly recommended*******

We just bought a house in Santa Fe that needed a few electrical projects done. Rich was…read morerecommended by a plumber in town; he was prompt and efficient, with honest feedback about one of the projects (which would have been very difficult to do). He and Abel treated our house like their own. And the work (especially the patching) was remarkable! All that and great value for the price paid. I would gladly hire again!

Greg was excellent. Very professional. He showed up on time. Work was completed on time. He was…read moretimely in all communications. I would highly recommend Rowehawk. The work he did was of great quality. I will be using them again.

Greg, who owns the company, was professional and explained what was involved with the installation…read moreof the garbage disposal and faucet. He also capped a gas line that we needed done. He came when he said he would, and accomplished the tasks quickly and efficiently. I highly recommend Rowehawk for any plumbing needs!

Very poor service. Dennis the owner came out to service our AC. $300 later all seemed to work for…read morea few weeks then it stopped working. We called them and Dennis came out and it turned out that a hose had come loose. He charged us $75 to put the hose on (about 2 minutes work). I noticed it still wasn't working correctly and examined it after he left. Turns out a few of the water sprinklers weren't working. He said he isn't responsible for this and would need to charge us another fee to get it working properly. Pretty rude. Also, what's with the service charge for houses within Santa Fe county? You've been warned!!

We were taken advantage of by this company, and would never recommend them…read more We were given an estimate for a leak, and a water heater valve replacement for over $1,200. The woman at the office told me they charge $110 an hour, and then I was quoted $135 an hour by the worker the day they came to the house. I know nothing about plumbing, but figured that for the estimated amount of over $1,200, it would take them all day. But no. They were at my house for 20 minutes. I was away from the house, but spoke to them when they got there, and before they left. They had my husband sign for the work, as he was the one at home. My husband is disabled and is not able to understand situations like this. I spoke to them on the phone and told them that for 20 minutes I would not pay $1,200, I would pay them for an hour, plus travel costs. I was told that if I had "set it up as a per hour job, I would've been charged per hour, but I had asked for an estimate beforehand, so that's just the way it is". I would have never signed for this had I been the one there. I had quotes from two other plumbers who charged $90 and $100 an hour. I paid 10 times that much. This is an extremely unethical company.

Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.