I was in last week and met the new owner briefly, very pleasant person! Now that Cheap and Flimsey…read moreStorm (they were fake and condescending people) are not the owners, the energy in the store is immaculate! Can't wait to get back in and pick tile and hardware for a couple of my Taos investment properties!!!

This tile and lighting store far exceeded my expectations and the service was terrific. Kim White…read morethe owner treated me like I had a whole house to tile instead of 8 foot of additional tile in my kitchen. She helped me fine the accurate color, ordeerd and loaded it into my car. What a fine establishment. I give it more stars than you have.

We love this store and feel it is a gift to our community…read more Steve and Destiny, owners of La Tienda, are always thinking of what this community needs and they respond to fill the gap when they can. If you are interested in a good, old small town hardware store this is it! Customer service is always above and beyond! Carrie and Chris Ishee

I've shopped here for years and been grateful for the convenience, service, and supply--thus the 2…read morestars, otherwise it would be 1 star. Some time ago I bought a $200+ Gallagher rodent trap that did not work and reported this to a store clerk. He replied that I was the only one who had made such a claim. I later learned that an Eldorado friend had complained about her non-functioning trap to the same clerk and he told her the same thing. Sometime later, I returned to the store to complain about the trap not working. The clerk admitted that a number of these traps were indeed malfunctioning and was told that they were waiting for parts. I regularly checked in over the weeks and was told each time that they were still waiting for parts. Some time later, I returned to the store, and the clerk took a look to see if he could fix it. After checking in with him over the next few weeks, he finally called to say he had repaired it. However, I soon discovered that the canister part was still leaking. Some time later, I returned to the store and spoke with Steve. who gave me the number to the manufacturer to call and arrange a shipment and exchange. At that time, Steve stated that he takes care of his customers. When I called, the manufacturer rep asked why the store wasn't handling this. I realized that I, a regular customer, was caught in a shipment war between Steve and the manufacturer. Not cool. Some time later, I returned to the store and spoke with the clerk, who took my faulty trap and added it to a box containing other parts and traps behind the counter. He said that they were going to ship it to the manufacturer for exchanges. Finally, the issue with my expensive purchase would be resolved. Not so. Some time later, I returned to the store and noticed that the box was still behind the counter, weeks later. I asked the clerk about it, and he said they were still arguing over who would pay for the shipment. I wrote to Steve last week that it is well past time for him to either replace my purchase with a working trap, reimburse my purchase, or credit me the $200+. I've not heard back.

The light next to my bed mysteriously quit working, which is quite an inconvenience given our…read morecurrent situation of sheltering in place. I called Dary this morning and made an appointment to bring it in for repair. They are "by appointment" for now to protect everyone's health. I explained that we had come into town (we are out beyond Eldorado) to run mostly medical errands, and he said he would fix the lamp as fast as possible, to avoid another trip. To my amazement, he called in less than 30 minutes to let me know the repair was done and the lamp ready to be picked up! I can't recommend his service and consideration more highly. You can be Made in the Shade will get all my repair business, and they have a great selection of shades and other decorative items, as well.

Very nice people. A tiny bit hard to find. Did repaired a lamp for my mom. We will go back if neededread more

Big Jo's is great, but I returned my first item in decades, and that process sure could be…read moreimproved. Felt like a felon.

Best hardware store I've ever been to. And I've been to quite a few!! Excellent service…read more Knowledgeable staff. Clean and well organized store. I love coming to this place. Terrific prices. Solid selection. Everything you'd want in a hardware store. It's here.

Very knowledgeable and helpful. They can order many things they don't have in stock and are…read morefamiliar with the market.

Ray, told me exactly what I needed to retrofit my ceiling fans for lights. He told me they would…read morebe ordered and be there in one week. Exactly one week the light kits arrived and they worked perfectly! Would highly recommend Ray Of Lights!

We had a great experience dealing with Sierra West. Tyler was extremely kind, patient, helpful,…read morehumble -- and a great communicator. He found us the right oven and instead of upselling, he actually recommended the most practical product for my needs. I love when companies are treating me how they'd want to be treated, helping me make a decision that's best for me, not selling me the priciest product I won't need. Tyler recommended a wonderful GM double oven that I now have had for maybe half a year -- beautiful oven and I've been enjoying it. GM is a great brand! My unit is older so the space available for the stove was smaller than the standard. We asked Tyler if he could find maybe a European brand that would fit and still be good and he did -- Bertazzoni! Never heard of them before Tyler found them but the stove he found was so terrific -- better than any stove I've had before. I cook quite a bit and this thing has been a BLAST to use. I especially love the center burner, it has ZERO issue in bringing things to a boil, which can be an issue at altitude and has been and I sometimes make small amounts. This thing is the most powerful burner/stove -- yesterday I brought 6 liters of preserves to a boil VERY quickly -- my old burner wouldn't be able to do it at all. I am now a fan of Bertazzoni stoves. And it's smaller so it fits right into my space but still amazingly powerful. When they came to install, there were some issues with the fit, they took great care of it and were very professional, conscientious, and pleasant to deal with. There was a slight issue a few weeks after the installation -- I think maybe one of doors on the oven was a bit loose. Tyler came over himself within a day or two and took care of the problem. This has been such a wonderful experience -- dealing with Sierra West had been a blast and Tyler as well as all his coworkers were honest, conscientious, and helpful. I felt like I could trust them and they were looking out for me. Most importantly, I am now enjoying my new beautiful oven and stove. Based on this experience, I would recommend Sierra West and Tyler highly for your appliance needs. Thank you!

So happy I chose Sierra West for my appliances. One of the many appliances we bought was a double…read moreoven. These turned out to be defective and even though they were firmly planted into our new wall of cabinets, they worked with us to get a new brand that would fit in our space and most importantly work well. The owner and Tyler both came out to replace the ovens doing it swiftly, skillfully, and with smiles and positive attitudes, I couldn't have been more happy with the service they provided. You're in good hands with this company!! The best!!!

We had purchased some outdoor light fixtures from Pat's Lighting locally here in the Rancho Mirage…read morearea and had to pay in full for these before they would order which we did. When they arrived the lights were not what we ordered and were told okay they would return them and get the correct ones. When we went to get them after not hearing from Pat's Lighting for weeks only to find out they had closed and were in or going into bankruptcy. Now we are out $ some $700. We called Alchemy and spoke to Roberto the owner who remembered the situation and was good enough to sell us the lights at a MUCH reduced cost. We are now working with our credit card company attempting to get a refund for not receiving our lights originally ordered. Roberto produces great product and was terrific to deal with. Thanks Roberto

I love the light fixtures I ordered from Alchemy Lights! They are beautifully made with high…read morequality craftmanship and add just the right elegant touch. Roberto provided excellent customer service and was great to work with. I am planning to remodel my entry way and will definitely be returning to Alchemy Lights!

I loved my experience with SFe Awning. Their sales person was professional and well informed. He…read morehelped me choose awnings to provide shade to the south facing side of my new home. They arrived quickly and were beautifully installed. Pricing for custom awnings was very reasonable. I'll be calling them for any future shading projects!

Santa Fe winds are just too strong for shade sails on wooden posts! Our posts got bent this spring…read more We found Santa Fe Awning to fix our problem. Warren came out to do the measurements and assess the site. The price we were quoted was very reasonable considering the length of our poles and the need to fabricate them. Several weeks later we had our strong metal poles installed and they put up our pre-existing sails, with new hardware. The men who came out to do the work were very hardworking and did their best to complete the job despite challenging circumstances, like very heavy poles and a steep hill. We are so happy to see our sails safely installed again! Thank you to the whole Santa FE Awning team! We love our pretty shade sails.