I needed a good soil for my 7 fruit/veggie garden beds. I was browsing their site and had…read morequestions, used their 'text us' feature and they responded back to me once their store opened, they responded and answered all my questions about the delivery procedure and gave me advice on which soil to use. It was a casual low pressure convo throughout the morning and finally called to get the deal done and set up for the delivery of 5cu yds I needed. Good communication by txt about the upcoming delivery and when the truck arrived, I was off-site but had the area prepped and the driver dropped it off perfectly on the tarp. I had a great experience and the soil is great so far, seeds already sprouting! Will be back for more materials!

I've had nothing but great interactions with the Oakland store. They have helped me twice with my…read moreDR Mower/Trimmer, most recently Elijah, at no charge and I didn't even buy it there. I also bought some gravel from them and instead of having it delivered to my house in Hayward, they let me make 6 trips with my pickup truck. This might be the only store I go to other than the grocery store. I mostly shop online. They've been so much help to me. Nancy M.

I walked into this little shop from somewhere back in time. I need a few things for a chainsaw I…read moregot the other day, and he even took the time to show me how to sharpen the teeth on it. I'll definitely be going back in the event I need other parts or to perhaps upgrade to a bigger machine down the road. Definitely recommend for your small engine needs. Cant beat old-time customer service!

I've come here twice in the last six years to service my gardening tools. I've had great service…read moreboth times with a lot of explanation and rationale with what was happening to each tool. The pricing for all their inspection and services are fair since they do great work!

Wonderful people, great service and fair prices. And they are VERY thorough. took my Honda 4 cycle…read moreweed wacker in, it had several issues. Michael took my service request, could not have been more helpful, etc. Job done and done well. They are busy but they made me feel like they truly appreciated my business. I highly recommend these fine folks.

Brought in my chainsaw for a new chain cutter. It was great that there was a chain readily…read moreavailable, but picked it up three days later; had no time to pick it up the next day.

Called them about a 1980s floor jack that would not rise. Told me to bring it by for an estimate…read more Dropped it off. A few days later, got the estimate to replace the seals. Very, very reasonable price. Ok'd the work. Ready two days later. Very personable. Highly recommended.

This guy is so cool. It's like a blast from the past going to see him. Super old school, good ol…read moreAmerican guy fixing many different types of hydraulic equipments. My problem was my hydraulic press ram was leaking and obviously it didn't work. Found him by a recommendation of a good friend and about 10 days later and 89$ lighter in my pocket (which is a steal in my opinion) my good ok American made hydraulic press was ready to go back to work for another 60 years with no issues. I found it more cost effective to fix my made in the USA press then go buy a China made press for the same price and have it break down in 6 months then have to do the same thing all over again.

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay

I recently purchased a second hand stair lift to install in my Mother's home. I consider myself a…read morefairly handy guy so I figured I'd install it myself so I did. After two days I got it assembled and thought it was ready to use. I put power to it annnnnnd nothing. I picked up the phone and started calling people. Something about this industry brings out the grumpy folks. Every company I called seemed like they didn't really care my elderly mom had stairs to contend with. Then I dialed Gabino's number. His can do attitude was exactly what I needed after spending two days in a cramped staircase in September. He showed up right on time with his two sons and they had it working in no time. I cannot say enough positive things about these guys, seriously! Have them help you and you'll want them to stay for supper. If I could give six stars I would and thank you Bionic Aim for being so helpful and actually caring.

Bionic Aim helped answer my question quickly and gave me good advice. They are professional and…read moreoffer good recommendations. Thank you!

My Generator Guy were great to deal with. They installed our Generac whole house generator with…read moreease and high professionalism. Both Marquis and Gregorio were great with the install and Heather is extremely communicative and made the process great. Highly recommend them.

I really recommend the team at My Generator Guy. I've had my Generac in for a few years now and…read morehave had problems finding reliable support. Since my Generac is a bit old I opted to have My Generator Guy do remote monitoring. I am now sure that it will be available and operational when I need it the most.

Charlie is the forklift whisperer you didn't know you needed…read more I was in a pinch--forklift down, time ticking, operations on hold (jk, not really but it sure felt like it). I reached out to Charlie and within a day, he was on-site doing a hands-on inspection. Even though a full diagnosis wasn't possible without cracking everything open, he gave me a solid assessment and laid out the next steps clearly. The next day? He's back with transport and hauls the forklift out like a pro. His team got straight to work, uncovered multiple issues (some of which I had no clue about), and most importantly, kept me in the loop with updates and transparent pricing. No surprises, no pressure--just honest, quality work. The turnaround was faster than expected and the forklift came back running smoother than ever. Prices were totally fair for the scope of the work, and the whole experience felt professional yet personal. If you're ever in a jam with heavy equipment, Charlie is that guy.

Needed to fix one of our work forklifts and was getting multiple quotes. J&C wasn't my first choice…read morebut I eventually circled back and I'm glad I did. Charlie was easy to work with and the service was very quick. Forklift picked up on Friday and delivered back on Monday. I will definitely be calling Charlie if I ever need forklift service in the future.