I am extremely disappointed with the alteration I received. I paid $20 to have my shirt sleeves shortened, and it is the worst alteration I've ever had. The sleeves are uneven, the stitching is crooked, and they used black thread on a blue shirt, making the alteration stand out even more. The quality is obvious at first glance. I've used this shop before and never had an issue, which makes this experience even more disappointing. Unfortunately, it seems the quality of their work has declined. The owner, an older woman, looked at the shirt and insisted there was nothing wrong with it. Instead of acknowledging the poor workmanship or offering to make it right, she told me that's just how I would have to accept it. I was shocked that she believed this was acceptable work. They only accept cash, which left me uneasy after this experience. To make matters worse, the owner took back my copy of the receipt, saying she needed it for her records. I've never had a business take a customer's receipt back after payment, and it made the entire interaction feel even more unprofessional. I expected a professional alteration and reasonable customer service. Instead, I left with a shirt that looks worse than before and a business that refused to stand behind its work. Based on my experience, I would not recommend this shop. read more

Ramona's Alterations - front - Sewing & Alterations Near Me - Pembroke Pines, Florida

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Maria (owner) is a godsend.... She has amazing personality and customer service skills. Are you in a rush, like I was, then no problem (for a small upcharge). This shop will perform miracles no matter what you need or how your body is shaped. Regular prices are very fair and you will be very extremely happy. read more

Ramona's Alterations - Exterior signage - Sewing & Alterations Near Me - Pembroke Pines, Florida

I do not recommend horrible service she was supposed to fix straps on a wedding guest dress and she completely forgot to do so and left the SAFETY PINS ON. do not go here. read more

Maria was kind and so helpful. I needed last minute Alterations. They were able to accommodate and complete expeditiously! Accepted cash only. read more

Showed up at 9:08 and there is nobody here. I've called and no one picks up. Very disappointing read more

Ramona's Alterations - Closed store - Sewing & Alterations Near Me - Pembroke Pines, Florida

The value and the quality of work is better than expected. The customer service was ok. The alterations spoke for themselves.

Last minute alteration, super fast and provided excellent service. Hemmed an evening gown, So grateful for the service and excellent work. Thank you. read more

Amazing service! Ramona is running her business very well. She's super nice and knows what she's doing! Definitely recommend read more

Ramona's Alterations - Business Hours (2024) - Sewing & Alterations Near Me - Pembroke Pines, Florida

Always pleased! Simple hems! Dresses altered. Timely turn around time. Happy to have someone local I can trust. read more

These women have the worst attitudes and their workmanship is awful. Their business smells bad and the brand new dress I brought to them to be altered came back smelling and they used black thread on a blue dress. It looks horrible and I could have done a better job at home. Don't bring anything nice here. read more

Ramona's Alterations - Black thread on a blue dress and a broken seam - Sewing & Alterations Near Me - Pembroke Pines, Florida

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If you need anything seamstress related these are the little Spanish ladies that get the job done. Cash only and limited English for them however neither is a problem. There's a Wells Fargo ATM on the corner and in the world of alterations, gestures and minimal conversations get the job done. They do same day alterations here if you need a quick fix and if you're dropping off you can expect your items ready rather quickly although weekends tend to be busy. read more

Ramona's Alterations - Schedule - Sewing & Alterations Near Me - Pembroke Pines, Florida

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I cannot believe what Ramona's did to me. I brought a gown to be hemmed for my daughter's wedding. They told me to pick it up Monday. The sign on the door says they are closed today and tomorrow. They wrote Monday on my ticket! I am beyond angry. DO NOT EVER USE RAMONA'S ALTERATIONS!!! If anyone knows Ramona, her son, or her husband, PLEASE call them and have them call me at 9545361213 I'm leaving the country Wednesday morning. This is awful. I should have learned not to use Ramona's after they put the wrong ticket on my dress in March and couldn't find it when I got there. After I went over to the rack myself, I found my dress with the name Judy on it. Not my name. read more

Was very happy to find that this type of service still exist. Actually I will be returning with more alterations.

I was totally unhappy with this business. I used this place to alter dresses for a wedding. I was told to come back Thursday of the following week. It was one day before I was due to leave for the wedding. I decided to take a chance anyway. I arrived Thursday evening to pick up my dresses to find the business had closed early that day. I was furious to say the least. There was no sign posted, or a call made to come earlier to pick up my dresses. I was scheduled to fly out at 12p Friday. Of course my stress level was high, because I had to wait until 9 am to pick up my dresses before flying out. What really boiled my grits is the business opened early the next day!!! Again, no communication to the customer!!!! I could have saved myself the migraine and frustration of waiting around. I called the business numerous times the day before. No phone calls were ever return. If I could give this place no stars, that's what it would be. I would not use this place again. read more

I took two floor length BCBG chiffon dresses to maria to take three inches off each hemline. After a brief consultation she assured me she could do what I asked. I paid what she asked, thinking if I'm paying $45 to hem each dress it should be perfection. The hemline of both dresses were lopsided and the stitches were uneven. She was very unprofessional. She had a great command of the English language so don't be fooled by the broken responses. Needless to say I will not be a return customer. read more

Ramona's Alterations - Sewing & Alterations Near Me - Pembroke Pines, Florida

Finally found a place that makes good alterations to your clothes, prices are affordable and they are very experienced on what they do. I highly recommend this place. I came to fix three pants for my suits and they all turned out great, you can't tell at all they were altered. The ladies are very nice and friendly. The only thing is that you gotta pay cash and leave a deposit before they start working in your clothes. Other than that, they are the BEST read more

Only two stars because she was able to savage my pants with a bad hole on the side of it. I also wanted them to change the buttons on my suit jacket. You would think they have done this before and nicely sew the buttons with a design on them in a neat position to compliment the design. No way ! Their position was all over the place. Like they didn't care. Sew it and that's it ! For what they charged me, they should care ! Will take jacket back for them to fix ! read more

I needed my pants hemmed since my dryer somehow unstitched a pant leg. The lady was nice and took care of it while I was there. Quick and easy. Thank you. read more

My girlfriend had a dress that needed to be altered(just cut a bit shorter and made tighter) and she dropped it off Friday evening and they said the following TuesdAy it would be ready. However, Another dress that she ordered online arrived the next day(Saturday afternoon) and she tried to call the place to cancel the alterations because they wouldn't be needed on that dress anymore but on this one she just got because she likes it more. They close at 3pm on Saturdays and closed sundays so she went first thing monday morning to try to switch the alteration dresses And instead of being honest and just switching the dresses to be altered because it had not been started yet. They straight up LIED to our faces, said the dress had been cut already, that we owed $60 bucks and that my gf would need to pay another deposit plus fees for the new dress. When she asked for the original dress back so we can see it, they at first tried to tell her NO, they couldn't give it to her because the lady who "worked" on it was not there. We Told them that is not our problem, if the dress is done, we want to see it. Brought some dress out that wasn't even the one and then finally brought out the right one and It wasn't even cut! They threw the original dress back at us, kept the deposit money for it and then told us to leave essentially. Absolutely disgusting that these ladies try to play sweet and nice when it reality they are naturAl born scammers, looking to come up on the next customer! Despicable! Watch out! read more

I was worried about the quick turnaround I needed but Ramona's took care of me. Thank you!

I've been going to Ramona for years. She has altered suits, replaced buttons, hemmed my husband's jeans and suits, taken in jeans and just about everything else. She is great, very friendly. Cash and deposit are required and language can be tough, from time to time there is a line, but she is amazing! read more

Do not recommend at all! Maria was so rude. When I asked if she could come down on the price a little she started yelling and being so rude. I still probably would've done business with them regardless of the price but she just got so rude! She started talking about me to the other lady in Spanish when I could clearly understand everything she was saying. She threw my dress back at me and threatened to keep my despot until I demanded it back. Do not go here! They were so rude! read more

great little place, very happy with my dress. This is definitely going to be my new place for all my alterations...

I'm happy to have found this little place which has helped me and my daughter. The lady knows the job very well. The best thing is just abt 5 minutes from home, this is great. read more

I always go to Ramona's for any alterations and usually because she's so cheap I deal with the service but this time was my last. She was not tentative, didn't want me to put my dress on just wanted to know what I needed once I convinced her that she needs to see it on me for me to explain ... She took her time to even acknowledge I'm sitting waiting then she tells me that what I need done is too much and that she can not do it and that I should return the dress and walked away from me. And all I wanted was my sleeves removed from a dress. Very last time! I will never again! Even if it was $1. read more

The lady doesn't smile and seems to be rude. I came in to have something altered and she told me to come back in a week. A week passes and she calls me saying it will take another week because they're busy and if I want I can just pick up my clothes and take them somewhere else. I decided to just wait. So after waiting two weeks I come to pick up my clothes and again I don't get greeted and she has a grouchy look on her face. So if you don't mind waiting long and dealing with grouchy people than this is the place for you. read more

I had a dress to get altered for an upcoming event I was going to. I took it in a week and a half before I needed it to ask how much she would charge to take it in and add an embellishment to the side of the dress. I asked her when Is the latest I can come to have it on time. She suggested I just do it right then and there even though I had to be somewhere at a certain time. She was like just do it really quick. So I did, abs she pinned it really quick - felt very rushed. Anyway, fast forward to when I was supposed to pick it up. She told me after 2 pm a week later. I came in at like 1:45 and another woman was there and said it wasn't ready yet and that she won't be in until 4, and to come back at 6 pm. Umm it's been here a whole week and nothing got done? I saw it behind her and it was on top of the table with a bunch of other clothes on it. More wrinkly than when I brought it in. So I came back at 6 pm, and the dress fit fine, but the embellishment is not where I wanted it. It was literally on the side of the dress directly underneath my armpit when I asked for it to be underneath the bust line on the side where you can actually see it. I tried to explain to her and she couldn't understand me due to a language barrier. With a very Snippy tone, she said fine I'll fix it with a lot of attitude. So I picked it up the next day and she put it in the right spot, but it was barely sewn on, the embellishment flaps. I would have given it 1 star, but im giving it 2 because I thought the price was reasonable for what I got done. Won't be returning. read more

Good customer service, very nice, polite & not overpriced. I would definitely recommend it.

Rude. Took an expensive bridal dress to get altered. I came back early to check on something only to find my dress was balled up in a corner when they were looking for it. When I asked why my dress was just there like that, they looked at me like they didnt care and it was my problem. Needless to say, I took my dress elsewhere. read more

Dropped off a very simple top to shorten sleeves Wednesday at 5 pm under the condition that it will be ready Thursday at 11 am. Come in Thursday at noon and she says "sorry man I forgot" and told me to wait 15 minutes while she would do it real quick. read more

Went here to inquire about a major alteration. No greeting upon entering the business. Owner is very cold and makes you feel like you are bothering her. read more

I needed some alterations done on a couple of pants asap. I called and I was told I could come and pick my clothes in an hour. It can't get any better than that. Great job, reasonable price read more

Are you kidding? This is the best place to have clothes altered. These little grandmas are experts at their craftsmanship. I have taken complicated alterations with excellent results. My husband started taking his expensive suits for work also with perfect results. I highly highly recommend them. read more

Great service professional work been coming here for years! Reasonable prices and loved that they are honest. I came to alter a gown and instead of them persuading me to charge me they were honest and said it wasn't needed. They did agree in making it tighter and they did a phenomenal job!!! Totally recommend this place. read more

Great same day service, friendly people, excellent quality work. This place will be my go to place for all alterations from here on. Believe it is cash only. read more

DO NOT GO TO THIS LADY!!!! This has to be the worst customer service I have ever received in my life. When you walk into the business, the owner is dismissive and does not even greet you. As soon as I showed her what I wanted altered, and she saw that it was a hole that I wanted her to patch up, she told me that she does "alterations" and that she doesn't fix "damaged things". She then told me that she was very busy and she exasperated with her breath. She was VERY unprofessional. Then when she finally agreed to fix the item, when I go pick it up, I realize that she fixed it incorrectly and actually made it way smaller than it should have been, and then the pants didn't close anymore. When I brought the pants back to her, she told me that the pants never fit me to begin with (meaning she was calling me fat), and that I was blaming her for a problem that she couldn't fix. I got very angry when she said this and I told her I would never send anyone to her anymore, because that was very unprofessional of her to tell to a paying customer. She proceeded to call me stupid and told me that she was going to fix the pants again even though it would damage them. She was so rude that I almost didn't want to leave them with her again, however, I had already paid $25.00 to have them fixed, and wasn't going to pay that again at another seamstress. She then gave me a ridiculous time frame to pick up the pants (3 weeks, for something that could be done in a few days, just to be spiteful), and when I picked it up about a month and a half later, when I walked into the business, the first thing she said was "aren't you the girl with the pants?". I could not believe that I had not even opened my mouth, and her greeting was so disrespectful. PLEASE DO NOT GO TO THIS LADY. SHE IS EXTREMELY UNPROFESSIONAL AND SHE WILL MAKE YOU FEEL LIKE YOU ARE BOTHERING HER WHEN YOU WALK INTO HER BUSINESS. SHE WILL ALSO THROW IT IN YOUR FACE THAT SHES BEEN OPEN FOR 30 YEARS AND THAT HER CUSTOMERS LOVE HER FOR WHO SHE IS. I'm sorry but that is B.S. because when you treat your customers that way, you do not deserve to be in business at all. read more

I'm writing this as I arrive home from picking up the items I left at Ramona's for alterations. I would recommend Ramona's Alterations to ANYONE. I bought 3 dresses that were designer and cute, yet didn't fit my body properly. I searched online for the nearest seamstress and alteration company near me and found Ramona's. I thought I'd give it a shot based on the other good reviews. The store is tucked away in a plaza... nice and quaint. Everyone is always hard at work in the back. I was greeted promptly and with a smile by Maria and her sweet granddaughter. Maria had me try on each dress and describe what I wanted to change about each one. One dress was a little too long, one needed to be taken in, and one dress had a cowl neck that I hated the look of... so I asked if she could create an entirely new neckline for me. She pinned quickly and symmetrically, and told me they'd be ready in about a week. I left confident that she understood what I liked and disliked about each item, and now a week later, I could not be happier with the results! Maria was there when I arrived to pick up, and had me try on each dress as she personally made sure they fit the way I wanted. Once I put it on, Maria and I both agreed that the neckline still needed to be fixed somehow. We brainstormed for a minute, she pinned, and stitched the new look while I tried on the last dress. That quickly! Maria is AMAZING. Not only does she possess incredible, and natural talent, but she truly is a kind soul. I can not wait to bring more dress and other clothing items to Maria for fixing. read more

it is saturday and she closes at 3:00pm. i called her at 3:05 and she said she would wait for my husband to come...............he was there in 9 minutes and she did wait. i really appreciate that as sunday and monday are holiday weekend and i doubt that she would be working. thanks again to maria!!!!!!!!!!!!!!!!!!!!!!!!!!! mary lou plant of cooper city read more