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    Ramona Performance E-bike

    5.0 (1 review)

    Services - Ramona Performance E-bike

    Bike repair and maintenance

    Motorcycle repair

    Ramona Performance E-bike Photos

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    2 years ago

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    Centre City Cycles

    Centre City Cycles

    (70 reviews)

    $$

    I posted this a week ago and took it down, deciding to give Marc the benefit of the doubt. But a…read moreweek later, he has not responded to any (multiple) communications, so here it is. This Bike Shop has closed (both of them)! First, I have purchased a few High End Bikes from Marc previously and while he's a little prickly, his advice has always been sound, if not a little off-putting. Even years ago it was hard to tell if the shop was going to be open or closed, so you had to call and make arrangements ahead of going there. It was one of those places where advice was good, but customer service was always lacking. Now, if you go to the old website it links to a new site called Seven24 Bicycles. The new website lists some pretty attractive bikes at very good prices, but it fails to mention that these are all old models that he's attempting to move on to clear out his stock from the stores. This presents two issues: - The shop is no longer listed as a dealer for the bikes he sells. Not sure if these bikes come backed by any manufacturers warrantee. I seriously doubt that any of the manufacturers will warrantee a 2021 model first sold in 2026. I'd confirm my suspicions with the owner, but he refuses to answer any calls, emails, or texts. - Marc (the owner) is very difficult to get in touch with, if you call it says to email, if you email he replies saying to text. Took a few attempts, but finally got in touch with him. Made arrangement to meet him at a non-retail facility on a Friday after he said it was the best day to meet up. Friday morning as we were in route, he cancelled on us and said we'd need to meet on Sunday. Sunday morning we drive to his "warehouse" (30+ minutes each way) and he's a NO SHOW! Waited a half hour and called and texted with no response, I have called, texted for a week now, he refuses to respond. We ended up buying one bike from Trek there in San Marcos and one from REI in San Diego. Don't bother with this guy, it's a waste time your time. It's pretty clear he doesn't need customers.

    The day prior I was reading over Mark's website. I noticed he was closed according to his store…read morehours in San Marcos as well as Escondido. His website states he'll open on days he is closed per appointment only, so I went ahead and gave him a call requesting an opportunity to visit today Sunday, April 16th at 3pm latest. Sure enough he was there for us. At the end of the visit we ended up purchasing three BMX bikes. Although we went to his Escondido location, I'm certain he has a wide selection in San Marcos. Thank you for the personalized assistance Mark!

    Ramona Performance E-bike - bikes - Updated October 2026

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