Went in for a simple tire change. Put the tube inside the tire and fill it up. I have slim tires and this is an e bike that I haven't even rode yet and they popped it. Green slim was leaking from it so I wasted money on these apparent "pros" doing something so stupid read more

Charlie and his crew could not be more welcoming, knowledgeable and helpful in assisting with my recent bike repair. Super team of great guys! Thank you for bringing my bike back to life!!! Lisa read more

I picked up a bike off of OfferUp and I wanted to get a light and reflector for it so I swung by Cal Coast bicycles. the associate there was a very helpful guy with a hat and a mustache. They had individual reflectors and individual lights out on display, but not a set with both a reflector and a light, it looked they were adding new stock to the floor and he went and found the it in the new inventory. This is my first road bike and the associate was very helpful and provided a lot of great knowledge that I'm glad I have now. He gave me some great info about bike maintenance as well info on lowering my handlebar, which the previous owner had well above the minimum insertion height. The bike I bought was missing a cap on the handlebars and I told him I would purchase one and he just gave me a used one for free, real nice guy will be back, thanks dude. read more

The better perhaps the best bike shop in San Diego. I live closer to Trek in La Mesa - it's crap. Plebeian accessories for average people who like bikes. Service is slow, staff is not nearly as friendly. Cal Coast Bicycles crushes it's competition. Not by fierce sales numbers, but by accessory quality, (ergon, one, sram x01), bike quality, (ibis, santa cruz), team's friendliness, and the perks you get when you buy a bike here. SC and Ibis are $$$$. I dropped $6k on my SC Blur C. However, with any purchase you get 15% off all accessories and apparel for 12 months, and unlimited standard tuneups for the lifespan of your bike. Parking lot is slim but it's worth parking around the block and taking a walk. Cal Coast will have my business from age 38-whenever I die. Amazing spot. read more

Cal Coast Bicycles - Bikes Near Me - San Diego, California

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Great customer service and professional advice. I greatly enjoyed my service experience.

We are interested in a new bike and went in to start our look. Not sure if we wanted an e-bike or a beach cruiser. The person we talked with did not listen to what we asked and keep telling us we were wrong no one makes what we were looking for. I know what we are looking for does exist because we know several people who have the exact type we wanted to look at. Also they keep their metal gate closed which makes it seem like they don't trust their customers. I would suggest looking elsewhere lid you need a new bike of any kind. read more

I love Cal Coast bikes! I bought my Electra townie from them 12 or so years ago and they have an amazing free bike tuneup for life deal, I've been taking it back for free tuneups over the years. They are always kind, knowledgeable and helpful. Just bought a helmet from them today when I got my free tuneup. Everyone working was nice and helpful! read more

Aaron, Aurora, & Gilbert were all awesome to work with. I am new to the mountain bike world and all three over several occasions and a period of a few weeks of shopping were very helpful. They were able to answer any question I had and make sure I ended up on the bike that was right for me. Attached is a picture of my Ibis Ripmo Af that I picked up yesterday. I went from Cal Coast bicycles straight to the trails! Thank you CCB, 'll see you all soon! read more

Cal Coast Bicycles - Ibis Ripmo Af! - Bikes Near Me - San Diego, California

Awesome customer service and knowledge! Glad I bought an Ibis from this place because they know their stuff.

Took my mountain bike in for a repair and was greeted by someone that asked firstly what brand of bike I had. When he took a look at my bike he told me they do not service retail store bikes because the parts are cheap. He recommended Stubborn Goat in North Park and said that they service anything. I come from years of customer service and sales and although every business has the right to service and not service what they choose based on their specialty, I would never tell a prospect or a customer that the product they have is cheap and to go somewhere else. I would have just politely said that regretfully we cannot service this brand of bike and then give a recommendation. I mean, why go as far as to tell someone that the bike they have has cheap parts. read more

I've taken my MTB here for 5 yrs now, the mechanics are very skilled and always do an excellent job on every task at hand. Unfortunately they are also very busy, but it's a common problem in San Diego, the mechanics are all overbooked. Also, maintaining your bicycle is not cheap, but these guys go out of their way to lower the bill once you become a customer. read more

1st time in there today. Great service from all! They took the time tweaking my used bike that they didn't have to, got it rocking and were very friendly. They recommended stuff as well that would make my biking experience better and I appreciate it as I'm not the expert so it is good to know what tools/tricks will help me with my new pastime. I'll be back and you should too! read more

The best bicycle store in san Diego! Great staff! If your buying a bicycle come see Charlie & he will hook you up. Repairs are done quickly with great prices. Thanks Charlie read more

I am compelled to write this review after being yelled at and then hung up on by Charlie following my inquiry into getting the bike that I had purchased there for close to $12,000 serviced. Now I don't know if Charlie is the owner or if he's the manager or if he's just an employee. Frankly at this point it doesn't matter. I called the shop today to inquire about getting my bike a full tune up. I stated right up front that I had purchased and Ibis Ripley from them a couple of years ago and that I needed a tune-up and wanted to know about scheduling. The first thing that Charlie said to me, "We don't schedule, if you drop your bike off today, we probably can have it to you on August 17th." Are these guys kidding me, they want to take my bike for 2 weeks and let it sit in the shop while they work on other bikes?!? It took several seconds for this to register and then I started to chuckle and said "no way dude" and I hung up the phone. If that was the end of the story, I wouldn't be writing this review. However, Charlie felt compelled to call me back and proceeded to berate me and tell me that I was immature and then hung up the phone on me. You know I've recommended this shop to at least 30 or so people over the last couple of years because I was happy with my bike and the service I received. But after this experience, I will never go back to that bike shop, I will never buy another bike from them, I will never ask them to service my bike, and I certainly can never recommend and actually would warn people against doing business with them read more

I was in need of an MTB in June of 2021. Cal Coast just happened to have the perfect bike for me in-stock at the time (I was hard pressed to find a bike anywhere during the pandemic). We took care of most of the transaction over the phone - they asked me for my measurements and all the measurements off of the bike I already owned so they could do the build to my size specifications. They had a quick turn-around and were even early with the completion. I bought an Ibis Ripmo and still love it. It was just about perfect from the day I picked it up. I've made a few adjustments the past two years, but from the get go they nailed it for me. (The only thing ALL of the bikes shops need is a knowledge of women's bike seats. Riding more than a few miles on the "really nice [mens] seat" that came with my build was awful. Google it ladies - game changer when you've got the right seat for your sitz bones - and I am NOT talking about a big padded seat.) read more

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I went into this shop to get assistance w removing my pedals from my bike as I was having difficulty doing it myself. A simple and quick job! Well they wanted to charge $50-$70 dollars to do it because they couldn't remove them. I knew this was BS! Really pissed me off as they assumed I didn't know anything about bikes! I gathered my bike and took it to the bike shop a few blocks away, on the same street, and Chuck took both pedals off in less than 5 mins! And didn't charge me one cent. You have your neighborhood bike shop, that's about the neighborhood, but then you also have your neighborhood bike shop that wants to rip you off! Not neighborly at all. read more

I bought a Giant Explore E from Cal Coast a couple months ago. Since then, I've stopped in twice. The first time was for free adjustments after riding 14 times and the second was to tell them how awesome my new bike is. Although they still follow Covid Protocol, they get you in and out fast and are really helpful, friendly and genuinely want you to enjoy your ride. They're also great at listening to you and making recommendations that are actually useful. When I stopped in for the adjustment, I mentioned I had had a flat. I can't think of his name, but he recommended I buy a canister of GUP tire sealant, which I did. Well, I just rode Distance (that's my bikes name :) up to San Onofre State Beach and I woke up the next morning to a flat tire. I got the GUP out and just like that my tire was fixed, filled and ready to go. I didn't buy the bike lock he recommended last time, but I plan to soon. Their prices seem reasonable especially since smaller shops need to markup their products. GUP is actually $1 less through Cal Coast vs Amazon and it's nice to support a local business that pays taxes here and provides jobs. They threw in a water bottle cage when I purchased my bike. This review is about the shop, but my bike, wow! Love it. If you used the battery conservatively, you can go for miles and miles and hours and hours. I highly recommend both: the bike and Cal Coast Bicycles. I don't see myself buying through any other bike shops. read more

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This business is doing cyclists right. I had a bike sent there to be built. They put it together flawlessly and completely understood my aesthetic bent. Customer service was very good, and everyone there was so knowledgeable. If you live in San Diego, GO HERE. They will treat you right. read more

Cal Coast Bicycles - Bikes Near Me - San Diego, California

Cal Coast bikes is awesome. Always super welcoming and friendly and they always go a step above. Charlie really helped me out and was so understanding. Always great service. read more

While we didn't take advantage of their bike services, we needed a hat to protect us from the San Diego sun (we're from North Cal! ) and they have a great selection to choose from. Always happy to support local businesses when visiting. read more

Awesome bike shop! Got myself an Ibis Ripmo way ahead of schedule. Great communication and customer service from Aaron. read more

Cal Coast Bicycles - Medium ibis ripmo with xx1 cassette, xx1 chain, absoluteblack oval chainring. - Bikes Near Me - San Diego, California

BIKES BIKES BIKES Came here on an urgent bike stop after cycling over 8 miles. When daylight savings in effect you forget how dark it quickly gets. It was dark, a hub cap popped off, and I have no lights, came close to getting ran over many times by rush hour traffic and election traffic (wth calm down people). Luckily they were still open for me to purchase my lights before getting ticketed (or ran over). And they were so kind to attach it on for me. Cool bike shop with a lot of accessories. More mountain bikes for sale than road bikes. They had a few selection of Brompton folds up bikes at a costly price. Been to a few bike shops in the neighborhood and this one's the go-to. read more

I have been a weekend warrior for the most part since 2011. Mountain biking is my shit. I have owned three mtn bikes worth over three grand. My most recent bike isnt worth as much, but it's my first bike I started to tinker with. I fucked up trying to clean my drivetrain and somehow messed up my rear derailleur. Went to some other mom and pop bike shop in Clairemont and they couldn't fix it. Went to a Trek shop and they said I was missing a part. Went to an authorized Specialized shop and they said the same shit. In between gyms closing due to COVID, i decided to have a last go at a shop and see what they could do for me since three other shops said i needed to wait for an entire new derailleur. Cal Coast was this last shop. These guys told me repairs were backed up and I was possibly going to have to leave my bike there until next month. Instead, they took a quick look at it and asked me specifically how I tinkered with the bike. Again, This is after three other shops looked and messed with it. They took a quick look and ended up fixing my bike within 10 minutes. I am so grateful for this shop. Covid is fucking up my life and I use riding for anger management. Lol. These guys are legit. Btw, this yelp account is old and i used to be elite, but deleted all my reviews because yelp is bullshit, but a business like this deserves real praise. Check my account age. read more

Cal Coast Bicycles - Bikes Near Me - San Diego, California

Recently purchased a couple of giant E mountain bikes from the gang at Cal Coast. They couldn't have been more professional and helpful. We left there with perfect tire pressure perfect front and rear shock pressure and everything we need to know to get started with electric mountain biking. Very thankful and appreciative of their great service. read more

Cal Coast Bicycles - Bikes Near Me - San Diego, California

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Haven't owned a bike in over a decade, but wanted to get back into it. I live in the area, so I headed to Cal Coast. The staff was super helpful and knowledgeable. I ended up with a great commuter bike, and couldn't be happier! read more

Stay away. Actually bought the bike here a few years ago and just went in planning to spend a lot more money to get a new one. But the whole experience made me never want to come back. I was rudly met at the front door with some aggressive questioning and asking what I wanted... Said I was looking for a bike and they said "okay stand right next to me and don't look around or touch anything unless I show it to you." I regrettably walked in which just made the whole situation tense and uncomfortable. Overall bad experience, so I'm happy to go to a competitor where they understand basic customer service and politeness. read more

Great staff amazing ownership the way a business should be ran left with more knowledge then going online super stoked on where I made my purchase thank you guys!! read more

Extremely rude staff that doesn't know how to talk to people properly. Not sure how they are still in business. Save your money for a business that deserves it. To the owner: Wrong person. I don't even own a car. I came a couple of days ago for an inquiry and one of your guys was incapable of being polite to save his life. But just goes to show just how professional you are that other people have issues with your attitude, too. And by the looks of the rest of the reviews, it seems to be a recurring problem. read more

This is the most restrictive, claustrophobic, inefficient bike shop. Their hours are 12pm-5pm. They are open 5 hours a day. You cant browse. A guy next to us didn't know what he wanted and the staff said "sorry we dont allow ppl to browse at this time". So better know what you want already or they wont let you in. Wondering where all the Ibis bikes went? This place bought it. They have hundreds of unassembled bike frames. Their staff makes you "stay around the front" They have so many bikes that they have no room to service their customers. Why would you support a hoarding bike shop who gives no consideration for the time of their customers. This place is a shining example of a team that used Covid as a reason to give you crappy service. YOU are on THEIR time and you should be so grateful. That's the tone of this place. read more

As a health care professional I've been paying close attention to how business handle the Covid-19 pandemic. Cal Coast bicycle has been my go to Local Bike Shop for several years now. They've done all the service on my road bike and full suspension mountain bike for years. The mechanics are top notch, the service is outstanding and the prices are right there with anything online. The way Cal Coast has handled themselves during this time of crisis is truly a model for ALL businesses. The fact is the sooner and more completely we embrace social distancing the sooner we can get back to our normal lives. A heartfelt thank you for Charlie and the staff for staying open and for responsibly looking after the welfare of both customers and employees. read more

Cal Coast Bicycles rocks! I was on a city ride today when, BAM, on an up-hill shift my cassette dumped gears. I limped along with only low 2 and high 2 before deciding to head to the nearest bike hospital I could find; Cal Coast Bicycles. After standing in line for just a few minutes, I was met by Charlie. I explained that I couldn't hold the middle gears, I was far from home, and in MAYDAY-mode. He took my ride inside to see if the guys could take a look. 20 minutes later, he came out and diagnosed the problem to be a bent hanger, declared it fixed, and quoted me an extremely fair price to fix it and adjust the de-railer. To be clear, I'm confident that they, like all the other area shops, are inundated with work. So I don't encourage anyone with routine maintenance to just show up expecting same-day service. But they recognized my need for help, and helped me. This is what riding culture is about. This is how service and commitment earns business. Cal Coast, you've earned my business. Thank you, to the entire crew, represented by Charlie, for what you do. My bike, my hoofs, and I, personally, appreciate your help and work. Thank you and safe rides! read more

Very rude staff. They don't let you inside as you can see in the photo , nothing better than standing outside waiting 10+ min for the staff to come out . No clue how inventory is here odds are not very good since they even say the store isn't shoppable on the sign. Employees were also very rude. I'd take my buisness to any of the other bike shops in the area. read more

Just horrible, unfriendly, service. The excuse is we aren't set up to allow people into the shop. I choose to shop else where!

They are still doing business in front of the store but not inside. Staff is unfriendly. Not sure what the problem is but I will spend my money at shops that are pleasant. I do wish them well. read more

Can't recommend this shop enough. The staff here clearly love their bikes, and really want to share their love for their sport with all those interested. I came from out of town and felt totally welcomed the second I stepped in the store. The staff I met was super friendly- they won't try to up sell you things you don't need, and will make sure you have what's right for you and your budget. 100% recommend read more

After a few years my husband stopped by for a bike for his daily commute and Gilbert was simply amazing! So helpful and even helped us load the bike on my car. If you want the absolute best service ask for Gilbert at Cal Coast! read more

After a very poor experience with another bike shop on Adams Ave, I had a neighbor evaluate my bike and make recommendations on what it needed. I took it over to Cal Coast and went over it with the technician. It took a long time to have the work completed, but it was actually ready a week earlier than they estimated and I am pleased with all the work they did. Now my bike is essentially "like new" since I had them replace/upgrade so many of the bike's components. It wasn't cheap..., but I feel comfortable that the work was done properly. read more

My boyfriend and I decided to make biking a part of our active lifestyle, and after walking to another bike shop on Adams Ave, we were lucky to find the perfect bike at Cal Coast! The selection of Cal Coast is well varied between high end performance bikes and bikes suited for a commuter across the city. In addition, the service representative that helped us was thoroughly supportive, patient, and helpful throughout the process. My most recent experience with Cal Coast is after a devastating experience with another bike store. I was searching for a technician that could install a bike rack on my road bike; after being treated as unwanted trash by another bike shop, Cal Coast found a way to fit me in and was friendly to boot. Even though Cal Coast is a little further down the road for me, I will make the trek down to Cal Coast due to their commitment to customer service! read more

Just wrapped up the buying process for an Ibis Exie (A mountain bike). Long story short, this local shop has been a thrill to work with. Competitive pricing, great after-purchase service, and amazing customer service. The person I worked with (Aaron) was very honest and didn't try to upsell me. He was also very knowlegdable and took the time to make sure all my questions were answered. The final product is a bike that is AMAZING in every way that I could hope. First, a little backstory. This was my first new bike purchase coming off a 20 year old cannondale. I did a few bike demos up north and fell in love with the Exie. I knew roughly what I wanted I still had a lot of questions. Modern mountain bikes can be complicated! I called around to a few shops and settled on CalCoast because they didn't seem like they were trying to sell me something. I asked some initial questions over the phone with Alex, and got a call back from Aaron that night. Initial Information: I called quite a few shops in the SoCal area. With every other shop I called, that first call was tough. They didn't know whether I was going to buy from them, and so they didn't invest themselves in answering my questions to the best of their ability. My first call with Aaron was surprisingly helpful. I had a lot of questions and he not only answered them, but was able to take the time to have a short conversation about it. He was knowledgable and didn't try to upsell me like other shops did. Additional Benefits: I should note that if you do end up buying your bike with these guys, they will take care of you. At the time of writing this review they offer free basic tune-ups for the liftime of the bike, a 10% in-store discount, and priority when servicing. For some, this may not sound like much, but it's benefits like this that makes keeping your new bike in great shape. Customizing: When I wanted to upgrade or swap out components they offered to keep the old components and give me credit towards the more expensive option, and I pay the difference. There are quite a few other shops that don't offer this. Many shops wanted me to buy both parts and then I'd have to sell the old part myself. This swap-out system saved me a LOT of money, allowing me to get a better equipped bike for my money. There were a few times where he reccomended a more expensive option, but he was quick to note when things weren't the budget option. He was very honest with me. At first I questioned wether I needed a few of these upgrades (Getting a higher quality dropper, dropper lever, suspension lockout, etc), but now that I've been riding the bike (happily) for a few days, I can say with confidence that everything he reccomended was spot on. He knows his stuff and this bike is AMAZING as a result. When I wanted to test two components side by side they let me ride it up and down the block to get a feel for it. He was even nice enough to show me his own personal bike so I could see what certain options looked like. During the entire process of deciciding components, Aaron continued to have quality discussions for me for as long as I needed. Correspondence: At the time of writing, they still have a "only a few people in the store at a time" policy. Many other shops still do this as well. Though they didn't require me to wear a mask. I felt that only having a few people in the shop at a time leads to a very personal experience. The hours they offer for customers are somewhat limited, but more than enough for my needs. When I couldn't go down to the shop Aaron was very on top of calling/answering the phone as well as emailling me to keep me updated on where things were at. Recieving and tuning the bike: The bike took 6 days from the time I ordered it to the day I got it. The original quote was 5-14 days. When they didn't have the brakes I wanted in stock, they gave me a free (and very welcome) upgrade (SLX to XT). Aaron noted that they like to take the time they need to assemble the bike properly and not cut any corners. The assembly itself was free with the purchase. When I came in to recieve the bike he made sure to go over at length how I can take care of it. I made sure to go over the bike to make sure I got what I ordered. There were one or two minor inconsistencies (Slighty different tires, seat). When I did point them out he was sure to rectify any inconsistencies very quickly. He then took the time to make sure the bike was configured to my preferences before we left the shop. The bike itself: Like I noted before, every suggestion Aaron made was sound and the final product is an absolute pleasure to use. The assembly itself is stellar. I have had 0 problems. As I continue to do buisness with them I'll be sure to add on to this review. read more

The service and ATTITUDE of these people is simply spectacular! I bought a bike from them 10 years ago and they service it excellently, often bending over backwards to meet my odd needs as a transient passing through SD irregularly. Cant say enough good about them. read more