Honestly, could not begin to say enough bad things about this leasing company. Whatever you do, PLEASE do not, do not, do not rent with them., The rent may look cheap, but calling it a lemon would be too kind. Where do I begin?
1. The shower pressure is a trickle at best. I understand that these are older buildings. We suffered through ice cold showers for months, to the point of where I was showering at my parents house 45 minutes away. We called and asked for help multiple times and was told that it was just an 'older unit.' After two months of asking, they finally came and told us our water had only been at 50% for the entire building during this time. When they claimed to have fixed it, it is still the same.
2. The dishwasher and washer/dryer they promised during the walk through don't work either. The dishwasher plugs into your sink, but the sizes do not align. The dishwasher has overflowed 4 inches to my apartment three times. They still say there is nothing wrong. There is no washer and dryer in the basement. The 'coin operated' one they boast about is broken. They leave you hookups to buy your own, but don't tell you about this prior to moving in.
3. ALL OF MY PACKAGES AND MAIL HAVE BEEN STOLEN FOR THE LAST TWO MONTHS. Everything. I lived in Chicago and never had one single package stolen from me. Since moving here, I've had over $600 worth of items stolen from my house. Including all of my mail. There is no lock on the front door, or the mailboxes. The landlord said that they will not put a lock on our front door as it will prohibit 'friends from coming over.' Three of the other tenants have all had their money and packages stolen from our porch, inside our apartment, and even in front of their front door.
4. The landlord claims that since this is 'Clayton' this doesn't happen here. We have since filed a police report and the police have told us that someone is targeting our house because we are the only one on the block without a lock. Still, the landlord says that he will NEVER put a front lock on the door and that we must deal with the consequences.
5. The landlord has no lights in the front, or back of the unit. Multiple neighbors have called and complained about this as it is a safety concern, and they still have not fixed it.
6. THERE WAS A HOMELESS MAN LIVING IN OUR BASEMENT. First, he was in our garage and was attempting to go through our things. Then, he was trying to enter my neighbor's apartment through her back door. Then, after the police came to look, they said it appeared someone had been squatting in our basement. After I told the landlord this, they said there never had actually been a lock on the back door in the first place. Might've been a smart thing to do.
7. There was a spider infestation in our apartment. I was bitten so many times that I had to go to the doctor for it. When I walked into the leasing building to complain, the landlord said they will only spray for roaches and we would have to hire someone else for all other bugs. ARE YOU KIDDING ME?!?!
8. My neighbor's AC went out in the middle of one of the hottest weeks of the summer. She called to complain and was told that it wasn't an emergency for them to come fix. She told them that her son has very bad asthma and that the heat combined with how old the apartment is would make him sick. The landlords response was "sorry, but God doesn't discriminate against who gets sick."
I am a 25 year old, professional female who has lived in many other units in two other cities without a single complaint. This company has by far been the most unprofessional, rude, condescending company I have ever rented for. The landlord said that my items getting stolen/the homeless man in our apartment was not a priority for him because it was ' just happening to me.' Would you want to rent from someone who felt that your safety was not a priority because it was just happening to you? I had to have my MOTHER and FATHER call into the leasing office as I was not receiving any calls back, or any help at all. You might think you are getting a deal by living here, but it is because your safety and money and health are legitimately at risk and are at the mercy of a company who does not care about you. Please, look elsewhere. There are a number of beautiful Clayton properties that are run by people who are LEGITIMATE AND KIND HUMAN BEINGS. read more